Menu Menu Previous Interview Question Next Interview Question Search print thumbs-down thumbs-up MockQuestions.com Logo MockQuestions
MockQuestions.com Logo
Sign in
Upgrade
Career Interviews
Interviews by Category
Close

Top 30 Dental Assistant Interview Questions

Question 1 of 30
What made you decide to be a dental assistant?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 2 of 30
What procedure do you use to sterilize dental equipment?
Professional Answers Preview
"clean"
It will not be surprising if you are being interviewed for a specific role such as dental assistant that the interviewer will want to know if you are aware of the fundamental procedures you would have to perform; so do your homework beforehand! As cross-infection is possible in any dental surgery, a designated area or "clean" room is used for receiving, cleaning off debris, disinfecting and sterilizing and storage of all sterile dental equipment. The manual way to clean the instruments is by scrubbing using a chemical or detergent agent, rinsing very thoroughly with clean water avoiding any splashes. You could also mention that using automated equipment can prove more efficient as the instruments do not need to soak or scrubbed beforehand, so the assistant is not so exposed to contaminants. To reduce injury, gloves, face-masks, and gowns must be worn at all times and to really impress the interviewer you can always finish answering this question with a blinder, saying that many organizations across America insist on long handled brushes to keep the hands away from sharp instruments!
More professional answers available after the upgrade
Upgrade
Question 3 of 30
What is your most valuable attribute you will bring to our office?
Professional Answers Preview
"The most valuable attribute I would bring to your office is my reliability. Coworkers and patients rely on my to be punctual and reliable. I've never called in late or been sick this last year."
Tell the interviewer about your positive attitude, ability to encourage teamwork and your honesty. Whichever attribute you choose to tell the interviewer, follow it with a brief story on how it positively impacted the workplace.
More professional answers available after the upgrade
Upgrade
Question 4 of 30
What are your salary expectations?
Professional Answers Preview
"Currently, I am earning a salary of $50k. What range are you offering for this position?"
The compensation question can be very difficult to answer. It's always best to start with what you are currently earning and then discuss what your future compensation goals look like.
More professional answers available after the upgrade
Upgrade

Practice More Interviews

Behavioral
We all have some behaviors that are typical of us and which sometimes results in ...
Common
There are some questions that employers ask at almost every interview. The questions ...
Communication
Communication skills are essential for any workplace to function efficiently. However, ...
Leadership
If you are interviewing for any type of leadership role; prepare with our leadership ...
Management
Our management questions are designed for any interview for a position that has authority ...
Teamwork
This set of questions aims to ascertain what your idea of teamwork is and whether ...

Related Career Interviews

Dental Hygienist
As a Dental Hygienist you are a licensed dental professional who specializes in preventive oral health, typically focusing on techniques in oral hygiene. Common procedures performed as a Dental Hygienist ...
Medical Assistant
A Medical Assistant helps prepare a patient for examination by a physician. They will perform basic vital functions, weight measurements, height measurements, room a patient, and assist the patient until ...
Pharmacy Technician
A Pharmacy Technician performs work under pharmacists within a pharmacy. Pharmacy technicians have many duties in the pharmacy, some of these functions include; opening the pharmacy, sterilizing equipment, ...
View More Careers
Question 5 of 30
How would you rate your listening skills?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 6 of 30
What was your best experience thus far as a dental assistant?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 7 of 30
Tell me about your last experience working with a dentist? How did you two get along?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 8 of 30
What are three key traits a dental assistant needs to have?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 9 of 30
Where did you learn basic skills dealing with patients?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 10 of 30
Have you ever not worked well with others?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 11 of 30
Are you CPR certified?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 12 of 30
What experience do you have?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 13 of 30
What is more important to you, money or work?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 14 of 30
What is your least favorite type of patient?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 15 of 30
If a patient complains I didn't properly care for them during the last appointment, how will you react?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 16 of 30
Where do you see your career in five years?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 17 of 30
Tell me some techniques you use to keep an office organized?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 18 of 30
Do you pay attention to detail?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 19 of 30
Tell me about a time when you handled multiple tasks at once?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 20 of 30
What will you contribute to this office?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 21 of 30
How many years or months experience do you have dealing with patients?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 22 of 30
Do you speak any other languages?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 23 of 30
What roles of leadership have you performed in your career so far?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 24 of 30
Tell me about yourself.
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 25 of 30
How do you handle stress?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 26 of 30
What does teamwork mean to you?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 27 of 30
Have you shadowed a dentist's office before?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 28 of 30
What is your favorite type of patient?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 29 of 30
If a patient complains they had to wait too long to see the doctor, what will you do?
Professional Answer
Want to see the answer?
Upgrade
Upgrade
Question 30 of 30
If a patient complains parking is too tough, how will you react?
Professional Answer
Want to see the answer?
Upgrade
Upgrade

User-Submitted Interview Answers

Question 1 of 30
What made you decide to be a dental assistant?
User-Submitted Answers
1.
I think it is a interesting field to get into about how teeth work.
2.
Because I want to become a hygientist.
3.
I really enjoy working with other people and why not take care of others people teeth.
4.
I enjoy helping people and interact with patients.
5.
I really enjoyworking with others, I think it would be fun and a good job.
6.
I have worked at a dental office for 5 years and I have a lot of experience in that field.
7.
I always liked the medical field and I find teeth to be facinating and I enjoy giving people a reason to smile.
8.
People! I like to help in anyway I can.
9.
It was something I was interested in for a long time.
10.
The dental field is part of the healthcare field there for I'm very interested and would feel very proud to be apart of a dental team. I am a nurture which I feel is. Huge importance.
11.
Always had a passion for it.
12.
Interested in the field love helping people.
13.
Love working with people and enjoy seeing them smile.
14.
Because I love working with people.
15.
Helping other people to take of their teeth and mouth in general, help them to understand the importance of it.
Question 2 of 30
What procedure do you use to sterilize dental equipment?
User-Submitted Answers
1.
Disinfect, ultrasonic, autoclave.
2.
Boil for 30minutes in hot water.
3.
Clean the instruments or rinse them off, then put them in a ultrasonic and then package and then put them in an autoclave.
4.
Transport, clean and sterlize.
5.
Transport the item, clean, package sterlize.
6.
Ultrasonic or disinfectate.
7.
Clean the instruments with scrubbing brush lightly and rinse them off, then put them in a ultrasonic and then package and then put them in an autoclave.
8.
A solution mixed with water into a ultra sonic for 8-10 minutes then bag them and put hen into the sterilizer.
9.
Ultrasonic is not a form of sterilization^^. Autoclave or cold sterile.
10.
Strength and weakness.
11.
Remove instruments, change gloves and spray or use sani wipes to sterilize equipment.
12.
I would assume proper sterilization instruments.
13.
I would rinse and clean instruments making sure their is no debree on them. Then I would put them inside of the Ultasonic for cleansing, afterwards I would stick them inside a sterilization package to put them inside autoclave.
14.
Clean the Instruments with disinfectant rinse them off, place them inside sterlization bag and then put them inside the autoclave.
15.
Rinse the instruments then ultrasonic then bag and autoclave.
Question 3 of 30
What is your most valuable attribute you will bring to our office?
User-Submitted Answers
1.
My positive vibes.Trust of patient in dentist, Iwill build that.
2.
The ability to multi-task and work as team with the dentist and the other emplyees.
3.
Honesty, excellent communication skills multitasking and hardworking.
4.
My out going personality.
5.
Optimism. It's always important to stay optimistic during situations. Also, the ability to learn and apply it.
6.
My most valuable attribute I would bring to your office is my ability to work under pressure, My positive attitude, and my loveing since of humor.
7.
My ability to Multics task and to work as a team player.
8.
To work as a team player and to use my strenghths to help Obed people.
9.
Team work and positive vibes.
10.
Great listener, willing to step up and take responsibility. Always endeavouring to do the best and maintain high standards of proffessional service.
11.
Maintaining a safe and clean working environment by complying with procedures, rules and requlation.
12.
I use my own initiative when working with dentist to make patient comfortable and I create a safe and effective environment.
13.
Teamwork and always maintain a safe and clean working environment by complying with procedures, rules and regulations.
14.
My hard working qualities. I am an excellent multitasker and have strong organizational skills.
15.
Definitley my positive attitude, and my ability to work with others.
Question 4 of 30
What are your salary expectations?
User-Submitted Answers
1.
By putting effort in school.
2.
Dental assisting college.
3.
I know a lot about dental assistant, I have read up about this as it is a future career I would like to go in to.
4.
I gained all the necessary knowledge while attending dental school for 18mo.
5.
I possess the knowledge of knowing what to do as a Dental Assistant in which iv'e obtained by attending Dental Assisting school.
6.
I've obtained Dental Knowledge by attending Dental School for 18 months.
7.
Along with attending Career College, I go online and have obtained CE credits from dental courese.
8.
I posess quite basic knowledge. I am positive that through the relevant experience I shall be able to absorb even more!
9.
I am gaining all the necessary knowledge by attending the dental nurse course.
10.
I start having the knowledge through my dental nurse course.
11.
I am studying dental assistant course at the college.
12.
All the knowledge of learned from school and look forward to bring my skills and knowledge into a dental field.
13.
I dont posess much knowledge but my goal is to achieve as much knowledge and experience while working as a dental assistant as it will help as I go on to college.
14.
About different types of dental procedures. I laerned by reading Books and actual experiences.
15.
Only knowledge I have is what I learned from school.
Question 5 of 30
How would you rate your listening skills?
User-Submitted Answers
1.
I would rate my listening skills a 10 because I am a great listener and I am able to follow procedures well.
2.
Tell us about yourself?
3.
I listen very well. If focused I am great.
4.
Very good I always do what I am told as soon as I can.
5.
I would rate my skills of listening as a 8 making sure I understand everything thats important.
6.
In this line of work you have to listen to the patient to understand what the symptoms are.
7.
10 I tend to be an attentive person and always take instructions well.
8.
I have been told I have great listening skills. I really take what the patient was to say into consideration and love to here what they have to say.
9.
I would say that over the years working as an assistant I have develope an excellent ability to listen carefully to instruction.
10.
Excellent, I pride myself on my active listening skills.
11.
I am a detailed and attentive person and rate them above average.
12.
My listening skills are very good, I listen to the pt to understand what symptoms they have so I can then repeat them to the dr. I am also attentive and take instructions well with following through when asked.
13.
Pretty good! listening and observing are my great strengths.
14.
I would say my listening skills are strategically great! 10! its important to listen so you dont mess anything up. Might lead to some consequences.
15.
I always make sure that I listened carefully and make sure that I understand everything. I would rate my listening skills above average.
Question 6 of 30
What was your best experience thus far as a dental assistant?
User-Submitted Answers
1.
List the qualities that you feel describe a dental professional ?
2.
I've had many great experiences thus far. My two best experiences would be any time I see a patient leave happy and promising a return. Also, when I perform a procedure to the best of my ability keeping the dr impressed with my work.
3.
When the dentist I worked with had enough trust on me and let me put the sutures on a patient.
4.
Been learning alot out of it.
5.
Being able to be detailed in my help to the dentist, being able to cover for someone when things don't go according to plan.
6.
Helping people that really need it.
7.
I love the fact that I get to help people and meet new peple everyday.
8.
I am a quick leaner and can take instruction very well.
9.
Listening, creating a safe, effective environment, teamwork.
10.
Making patientes fee safe and comfortable while them were receiving dental care.
11.
This will be my first time working as a dental assistant.
12.
Watching how smoothly a Dooctor handled a filling in a 3 year old.
13.
The satisfaction of the pt leaving happy after a painless procedure and the promise of their return.
14.
I love having kids come to the office and say they love the dentist, especially when they have had a lot of work done. It is nice to know it has been a pleasant experience for them so far and it will continue to be. Also, when a patient comes in and is really scared of the dentist but when they leave they have a smile of their face.
15.
My best experience as a da has been working with the dental students at uwo. You never knew what youd be doing that day and you got to see how each dentist and client is differnt.
Question 7 of 30
Tell me about your last experience working with a dentist? How did you two get along?
User-Submitted Answers
1.
It was good. We got along terribly.
2.
The last time I worked with a dentist is when I was in school. He made me nervious just cause he was kind of pushy and tried to confuse everyone a little bit, but other than that we got along well. He was a very funny man and told me how good I did when helping out.
3.
I learn a lot from him. I also gain a lot of experience.. And we got along great he is really understandable..
4.
This will be my first job sents graduating.
5.
We got along just fine I felt it was time to move on.
6.
We got along great. Chairside we worked great together.
7.
We had a great relationship chair side, I always had things ready before during or immediately when the pt walks in af, I learned alot and gained experience.
8.
It was great working with them I learned a lot.
9.
We had a good relationship and always did a great team during procedures.
10.
I always had things ready before treatment or immediately when the patient came in. So the treatment of the patient was going smoothly.
11.
Well, this will be my first job as I m new graduate. But during the co-op of 15 days at dental clinic, I had a great relationship with a dentist at chair side. I was always ready with my next instrument while assisting him.
12.
I did a 30 hour clinical for the course I took and enjoyed observing the dentist in his practice and assured him that I am eager to learn and do whatever it takes to be a great DA
13.
We got along great. I worked very hard to make sure procedures were together before he even entered the room. I also listen very carefully for the things he may have needed extra in the procedure.
14.
Ive never worked in a dental office before this will be my first time, I recently got out of school.
Question 8 of 30
What are three key traits a dental assistant needs to have?
User-Submitted Answers
1.
Well organized, communication skills, multi-tasker.
2.
Communication skill, well organized, team player.
3.
Patients, knowledge and speed.
4.
Knowledgeable, team player, well organized.
5.
Knowledge, attention to detail, customer service.
6.
Adaptability, detail oriented, patience.
7.
Anticipation, attention to detail, discretion.
8.
Team Player, personable, and confident.
9.
Great communication skills, organization, and patiences.
10.
-aware of there surroundings, with paitents and communicationg with otheres.
11.
Knowledge of tray-sets ups, taking x-rays and assisting the dentist.
12.
1. Being able to Mulit-task2. Personable3. Manual dexterity.
13.
Patients, attention to detail, and organization.
14.
Communications skilss, well organized and a team playerr.
15.
Three key traits: A desire to serve others inegrity, compassion and empathy.
Question 9 of 30
Where did you learn basic skills dealing with patients?
User-Submitted Answers
1.
At my mom and school.
2.
I learned basic skills dealing with patients hands on at Smokey Point Institute of Dental Assisting.
3.
I never actually dealt with a patient but learning from taking care of kids it comes naturally.
4.
I learned my basic skills when I was learning how to be an assistant at college. We had a mock clinic before the school year ended and patients from the city came and we interacted with them and did procedures with them.
5.
From my several jobs in customer service over the years.
6.
I did look after an elderly lady when I was younger. She could be described as pernickity. I had to quickly adapt as well as set out my boundaries with her.
7.
I was an Etna before an assistant so I picked up my skills from that work experience.
8.
At school, my teacher was very informative, and my ex-tern ship was a great experience as well.
9.
Well I attended abc dental school where I learned the basics with how to deal with patients. But over all I have gained most of my exprience while working on the job.
10.
I learnt through my colleagues and through my certificate program.
11.
In school and also in my first job working as a dental assistant.
12.
Through my recent jobs working in customer service.
13.
I used to work for a retailer store and during my time there I was able to experience dealing with customers and picked up ways to deal with all the different customers. I got to develop my communication skills and problem solving skills.
14.
From each of my previous jobs I developed great interpersonal skills, a fantastic ability to communicate with people whilst also making them feel comfortable and at ease.
15.
I work in retail for a whole year so I got alittle experience when it comes to customer service.
Question 10 of 30
Have you ever not worked well with others?
User-Submitted Answers
1.
I like team work , that make me work easier.
2.
Not been a single incident always try to get along yes sometimes its hard some people r bossy at sich times I need to tell them to maintain the space and lines at times you do not like peoples ways we have to avid tehm for taleeling but be a balance peron and h=get along thats what best for the compamt.
3.
No, I've always worked well with others. When someone ask me to help them out or get them something, I'm usually the first to help. I don't like to just stand there and watch other people work when I'm capable to help out.
4.
No, there will always be times when people will step on each other's toes. If it becomes a problem it should be addressed professionally and politely. After talking it out and reaching a solution it should be forgiven and forgotten.
5.
No, I always work well with others.
6.
Iv'e always worked well with others.
7.
I take the work I am doing personally, so I may be perceived to be serious.
8.
I try to get along with everyone because stress in the workplace makes for a long day.
9.
Yes but I have always beeen able to work through it and everythign works out great.
10.
Everyone has conflicts, I try to make the best of every situation and keep this posttive and to a professional level.
11.
I try my best not to every show that someone may not be my favorite person to work with, and if for some reason there is adversity, I try to reach an healthy relationship.
12.
No, I try my best to get along with others to make work less stressful.
13.
What qualities do you believe you have to offer which sets you apart from the other applicants as a dental assistant.
14.
I am a cooperative person and easy going and enjoy working with others.
15.
I wouldnt say not worked well as withwork there will always be people you will come across and not in a job but its important to be positive, professional and work well to keep everything running smoothly.
Question 11 of 30
Are you CPR certified?
User-Submitted Answers
1.
No but I would like to be.
2.
Why a Dental Assistant?
3.
No, not yet. I just got back from holidays and would really like to sign up for the course. I took the course through school and found it a great skill to have, because you never know what could happen and if you are there you may be able to help.
4.
Do you have any office/administrative experience?
5.
I am not currently, I have plans to get certified.
6.
I am CPR certified. Every year I make sure to renew my certification as it also helps me keep up with my ODAA points.
7.
Yes I have just renewed it.
8.
I am first aid and CPR certified.
9.
No, but I will be in a few weeks.
10.
Yeah I was cpr certified during school it was a cool class to take.
11.
Yes. I am CPR certified, along with my certification in X-rays.
12.
Yes, while in Dental Assisting school I was certified though HeartQuest LLC.
13.
Yes, Through HeartQuest LLC.
14.
Yes, through HeartQuest LLC.
15.
The best experience ive had is when I see a patient leave the office, satisfied, and just seeing that a treatment was successful.
Question 12 of 30
What experience do you have?
User-Submitted Answers
1.
I have experience in four-handed dentistry,Knowledge and experience in chair side assisting, traing in all specialties and instrument tray set up, sterilization and preparation of all dental instruments.
2.
I worked for Dental Dreams for 1 year.
3.
In x rays sterilization and some chairside.
4.
Taking xrays cleaning and disinfecting rooms chairside assistant setting up instruments taking impressions,
5.
I have much experience in exposing radiographs and filling out claim forms. I am knowledgable in sterilization of dental instruments also operatories.
6.
I workd as a social worker 8 years.
7.
The only experience I have thus far is my internship.
8.
I have a associate degree in secretarial science, and have worked as a secretary and also a bank teller. Which gives me experience with secretarial work and handling money.
9.
My experience is working in Just Save as an cashier.
10.
When I took my dental assistant course I learn how to disinfect rooms .. Set up Trays and do chair side assisting, set up rooms before a patient comes in. But I have never had the oportunity to work as a dental assistant.
11.
None as far as dentristy goes.
12.
I have no experience.
13.
Well I can pour models take x-rays and a fast learner.
14.
I have 2 year experince doing clinical work at granby river dental. And my practums during school.
15.
I have several years assistant.
Question 13 of 30
What is more important to you, money or work?
User-Submitted Answers
1.
I think they both are important, but in order to make money you must work.
2.
Well both but without work I wouldn't get money so work its more important to me.
3.
I believe the most important is work because at the end of the day I will be able to make my patients happy and thats what I want when I come to work is making my patients happy with there dental appointment.
4.
Knowing that im advancing and doing quality work.
5.
Work because without work there would be no money and I'm always willing to work so that I can do my job better and learn more things as time goes by.
6.
No amount of money can satisfy me if I'm not happy with the work I do.
7.
Both. In order to make money one must work and in order to work one must love his/her job in order to want to and enjoy going to work to make the money.
8.
Money because it makes the world go around.
9.
Work and money are like siblings in a way, but working hard will keep the money flowing so work is more important.
10.
Work is more important to me because I love and enjoy helping people.
11.
Work is more important because at the end of the day I know that ive helped my patients in making them happy.
12.
I would say a combination of both.
13.
I say both because for one I have to provide a living for me and my kids as well but I say work because where else will I get money from to provide and its very important to better your education.
14.
Well for me I rather enjoy what I am doing rather than worry about money. Money is an important faater but loving what you do should come first.
15.
I feel they have the same importance.
Question 14 of 30
What is your least favorite type of patient?
User-Submitted Answers
1.
I dont have no favorites I treat everybody the same.
2.
There is no such thing as favorite patient since we should treat them as equal as it is our responsibility to help them with their treatment case and not to judge them personally.
3.
I dont have a least favorite patient. If you listen, and give each patient your undivided attention they should be happy with our service, and be most cooperative. If they shouldnt be cooperative then I just stay calm and be the best at my job.
4.
Patients that come in and has examination done but then disagree's to take dentist advive foe explame does not wish to go ahead with that the dentist recommoned for the best of thier dental health but then most of the times patients turn to come back in pain as dentist advice was not taken in consideration.
5.
They are all my favorite.
6.
We treat them all eaqually.
7.
I dont have a least type of patient... I believe think all patients can have there pros and cons but all can be a learing expierence to help one in the future.
8.
All patients are different some are more complex but we are to always maintain good interpersonal skills and ensure the patiens they are in good hands.
9.
Patient with small mouth.
10.
Smells patience and loud patience are not my favorite to deal with?
11.
I dont pick and choose when it comes to my patients, I love them all the same.
12.
I accept people for who they are and always try my best to build positive relationship, with this in mind I can say that I like all types of patients.
13.
Dont have a least favourite.
14.
I belive its not easy for every patient to be at the dental office and I take that into consideration I don't really have a least favorite type of patient.
Question 15 of 30
If a patient complains I didn't properly care for them during the last appointment, how will you react?
User-Submitted Answers
1.
Complete a complaint form, and find out what it was that made the patient dissatified . we would do all we could to fix the problem for next visit.
2.
I wouldn't have no problem about it.
3.
I would slap their mouth.
4.
Apoligize and ensure them that it wont happen again my job is to make sure they have a positive experience.
5.
Apologize to the patient, and ask what I can do better to make sure their next experience is a positive one.
6.
I wouldn't react in a negative way I would say is their anything I can do to better assure that you are satisfied within this visit.
7.
I would appologize and say sorry your feel that ways and ask them why they feel like they wernt taken care of properly.
8.
Tell them I was sorry. And try to do better. Treat the well with kindness.
9.
I would first apologize to the patient and then in a non jugemental way, ask for the dtails of why they were upset, and what could have been done better. When I had the opportunity, I would speak privately with the dentist (while the patient was still there), and tell them what the complain was. It is then up to the dentist to explain or aplogize again to the patient.
10.
I would listen without interupption and thank them for bring that to my attention. I would apologize for making them uncomfortable and for my behavior, and ask what I could do to make their experience better.
11.
Apoloize and make sure it doesnt happen again.
12.
I would listen to the pt and then thank them for bringing to my attention and apologize that they feel this way and let the pt know I will fix the problem to make them feel more comfortable.
13.
Apologize and ask them how/what I can do to do things better for them.
14.
The next time they came in I would take extra care and find out what the concerns were on their last visit.
15.
Depending on how angry they were, I may have to take them into a private consulting room and listen to their problem. I would apologise and reassure that the next time if they preferred, they could have someone else to assist or if my apology was enough, I would ensure that I ould care for them a whole lot more next time.
Question 16 of 30
Where do you see your career in five years?
User-Submitted Answers
1.
I would like to see myself as the best dental assistant, with fast work.
2.
I see myself happily working as your lead dental asst., learning something new everyday and loving every part of my job. What makes this a great career is the fact that there is always a new product, a new medicine, or new regulations and I'm looking forward to it.
3.
I will myself as a lead assistant in the coming 5 years.I will keep on learning new things and grow with my experience.
4.
Is to become a dental hyience.
5.
I see myself growing more better professionally since I am an excellent learner and being an asst to the company. Defnitely eork for higher grades and certifications.
6.
Being succesful in my career and enjoying my life job wise and personally.
7.
Working full time as a team member. Learning new things to better myself for my position.
8.
I see myself as a happily, hard working expanded dental assistant. Learning new exciting things everyday, and growing as an employee and as a person loving the career I chose for myself.
9.
I see myself succeeding in the dental field to HIPPA. I want to spend the rest of my life helping others out with dental work knowing that I have had many dental procedures done in the past myself it makes me feel good to comfort others.
10.
I see myself working within a dental company where I can be myself, where enhancing my knowledge is not a problem, and where my co-workers are work friendly.
11.
In five years I see my myself working for a stable company enjoying and loveing what I do.
12.
I see my self going into other field.
13.
Working full time, persuing a degree in dental hygiene.
14.
Here in this office.
15.
I would hope to see my career growing in a practice that has lots to offer me as an assistant career wise.
Question 17 of 30
Tell me some techniques you use to keep an office organized?
User-Submitted Answers
1.
Always have it clean.
2.
Learning the alphabet for filing.
3.
Making sure that everyone is on the same page with how things are supposed to run.
4.
Filing, lableing, cleaning.
5.
I would try to keep an office organized by keeping a positvie and clean environment. I would always to to keep an in order steady work pace goin.
6.
Up keep of patient files and.
7.
Keeping a uplifting and positive attitude and use the teamwork technique. Always making sure everything is stocked and sterilized to make the day run smoothly.
8.
Keep a positive and clutter free environment. And making sure that everyone is on the same page with how things need to be run in the office.
9.
To keep an office organized by a clean and organized environment.
10.
By keeping the office in clean and organised enviroment.
11.
To keep an office organised I need to keep it in a clean and organised environment.
12.
Steady pace. Follow all safety guidelines and keep my head focused.
13.
I belive in a clean and positive attitude and having everyone on the same page definitely will help the office grow.
14.
Keeping a positive attitude with both clients and patients and also making sure everything is in stock.
15.
I am used in Putting things back to where there should be so that I twill be more easy to find the instruments, cements, and etc.
Question 18 of 30
Do you pay attention to detail?
User-Submitted Answers
1.
Yes I do pay attention to detail.No, Idonot do nitpicking.
2.
I have neevr done nitpicking.
3.
Surely detailing is very imp in dental job since you are in peoples mouyth and a slight irresponsibility can cause huge and grave consequences like pulling off the wrong teeth and so on.
4.
It's very important to be precise as a dental assistant. Every little thing down to tooth surfaces and shade can mean a great deal.
5.
Yes i'm very detail oriented. Especially for cleaning and discinfectin.
6.
When I am doing a job that has been asked of me, I strive to do it three times better than I would for myself. In my current job if she ask me to clean up the kitchen, then I would do everything from the counters, to the appliances, and the sink. I have been known to finds spots that I tend to harp on till they are removed.
7.
Yes, when I was manager for housekeeping I would inspect patient rooms to make sure they were clean and orderly.
8.
Being a dental assistant it is very important to have attention to detail. I wouldn't call it nitpicking but rather being professional.
9.
I always pay attention to detail. When I would open the store at culvers I always made sure that every nook and cranny was done correctly. I dont skip steps.
10.
Yes I am very detail oriented. Like, when I was working within a previouse job I was always told to keep my are clean. So what I would do was wipe down all cabinets with disinfectant make sure everything was in order, make sure all instruments were autoclaved and put in its original spot. I would also make sure the oplatory was set properly making sure their was nothing missing or out of order. Overall making sure the setting was perfect.
11.
When the instruments were not sterilized enough.
12.
While I find my self very focused on how I clean each opertory, I double check for any blood debry and anything else left in the room after each pursedure.
13.
I tyr to keep as organized as I can, the thing I nitpik the most with, is keeping all the cabinet and cupboards clean and orgainzed.
14.
Yes, alot. I am alwys looking at ways to improve service for clients. As I say " perfect practice makes perfect"
15.
I am very detail oriented. Especially in cleaning and sterilisation.
Question 19 of 30
Tell me about a time when you handled multiple tasks at once?
User-Submitted Answers
1.
I had never worked before.
2.
I only did one thing at a time.
3.
I think any time you are assiting the dentist, you are mult-tasking!
4.
When I had interned at a dental office in Vista, California I Had to multitask everyday. When you are learning that is not always easy, but that is how you learn and grow. I enjoy multitasking, it means im busy, and I like keeping busy.
5.
I am assinting a root canal patient and a newly hired assistnat could find some extractions tools so I help her in the set up and printing the post op instructions , in the mean time the phone is ringing and I see the fron desk person is busy with another customer so I answered the call and booked and appointment he I mad ethe supply list.
6.
It during school when I was working my mangers told me to have this done by this time and another assignment due so I just prioritized my work and got it all done.
7.
During my recent job at a deli store, multi tasking is needed. I have attended to customers, taking their orders, taking their money, getting food that they ordered. In a dental office multi tasking is a must to get procedures done more efficiently. While assisting the dentist, suctioning and handing instruments is how we multi task. It is a must to become a good dental assistant.
8.
I had many hundreds of calls in a day. During this time, I would need to write up a detailed report, contact the test board and dispatch team, and or the inside/outside techs as well as the business office, while making changes to one or more of six computer systems.
9.
I was assisting dentist and had to go get x rays from another room and another assistan asked to help her hold a child to take x ray.
10.
I was an office manager for a roofing company and was for everything from customer services to A/R and A/P
11.
Well, I can serve a customer, make a coffee and talk on the phone at the same time!
12.
Multitasking not an easy when you are learning, but it is how you learn and grow. I enjoy multitasking it means I am busy.
13.
Everyday with my son by maybe holding him while making him a bottle at the same time or making dinner and keeping him entertained at the same time. I would like to say im really good at this.
14.
I my old job, I use to have to prepare several different orders at once and do it in a timely manner because it was a very face paced environment.
15.
Dental assisting is always a multiple task job. if you are not help the patient feel safe you are helping the dentist proform a procedure.
Question 20 of 30
What will you contribute to this office?
User-Submitted Answers
1.
I think i'll be an asset for this office just to make it grow.
2.
My maximum effort and positive attitude.
3.
Good teamwork and motivated to sucessed in everything I do.
4.
I will contribute the feeling of being energetic, alive, and enthusiastic.
5.
I will give my best into making it a better enviornment.
6.
I belive and have been tolld that I would be a great contribute to any office.I add a positive vibe to the officeI love to work with people and keep things runnign smoothI am a great team playeri learn fastI work hardalwas on time.
7.
U will contribute team effort and responsibility.
8.
Team work and motivation.
9.
My organization skills, and my desire to be apart of a great team with the ultimate goal of providing exceptional dental care.
10.
Great, if not good teamwork and motivation to succeed in everything I do.
11.
I can handle stress very well, as I stay calm as I can and I can multitask.
12.
I handle stress very well, as I stay as calm as I can and I can multitask.
13.
My knowledge and my patience to all my co workers and patients.
14.
I will bring my 110% into this office every day. We work as a team and work towards the same goal is by satisfactory from our patients and completing every task without any mistakes.
15.
My 8 years of experience in this field which includes pts coorination dental skills confidence dependibilty multitasking.
Question 21 of 30
How many years or months experience do you have dealing with patients?
User-Submitted Answers
1.
Almost 5 years of experience.I like to work with the patients.I am happy when my patients are satisfied with my job.
2.
In the dental field 2months, as manager for housekeeping in a nursing home 4yrs.
3.
10 years experience.
4.
I have worked with people for forever in customer service. Never in the medical world.
5.
I don't have years of experience dealing with patients but what I do have 220 hours of extership from Baylor Colledge of Dentistry and 18 months of experience working within a hands on training environment dealing with students/patients.
6.
I have 10 months experience dealing with patients.
7.
Since I just finished school a month ago I do not have much experience besides when I did my extern ship but I look forward to being able to accquire a great deal of experience.
8.
Only a few months dealing with patients, but have had a long time dealing with customers.
9.
I have 18 years experience as before dental nursing I cared for the elderly in a nursing ome.
10.
I have one full year dealing with patients in a dental office but I have been working in customer service or 9 years I was a waitress and learned great interpersonal skills doing that.
11.
I have almost 5 years of dealing with patients.
12.
My internship was 6 weeks at The Dental School in Baltimore, MD and this was my first experience with patients in a dental setting.
13.
I have been in the medical field a little over a year.
14.
None with patients but have had a lot of experience with customers and client during my salon working years.
15.
Since my undergraduate course, I have experience dealing with patients so I think I have more than five years of relevant work experience.
Question 22 of 30
Do you speak any other languages?
User-Submitted Answers
1.
Yes english and spanish.
2.
Ispeak fluently in bengali apart from english.
3.
I am bi-lingual I speak english fluently (speak, read, and write) and I speak portuguese fluently (speak, read, and write)
4.
I do speak spanish and english.
5.
No other languages. Just english.
6.
I only speak the English language, but I always keep an open mind in learning new languages.
7.
No I'm sorry I do not but am willing to learn.
8.
At the moment I only speak english I hope to learn spanish one day.
9.
Yes I speak Spanish.
10.
Aside from english, I also speak french. I took two french courses during my last years of school and later on moved to a french city.
11.
Not at the moment, however, I will be taking a class in American Sign Language in the fall when school starts up.
12.
Yes.. Hindi is the other language I speak.. Its an indian language.
13.
I speak a little bit of french. I went to school for it.
14.
I have some experience in speaking Spanish, but I am not fluent.
15.
Not fluently. I took two years of American Sigh Language and two years of Spanish in high school. I don't remember too much though.
Question 23 of 30
What roles of leadership have you performed in your career so far?
User-Submitted Answers
1.
Honesty, trustworthy, inner strength , team work. Cooperation.
2.
They comfort the patient through emotional and anxiety.
3.
I was a route manager for a year at molly maid and I also have been a team trainer currently. I internshiped at a hotel under the direction of the general manger.
4.
I have been in managment and I have also been a trainer.
5.
Team work and responsibility. Being able to work as a company and taking accountabilty as an individual and as team.
6.
I take leadership by being coorperative, helpfull, and playing my part as far as team work.
7.
I was a shift manager at one time which came with a lot of responsibility.
8.
I have been a lead assistant, trained other staff members.
9.
I currently have had the oportunity to be the head RDA and I have also done all the office ordering, in addition to handling all the sales representative, repairmen, office referrals and Lab appliances.
10.
I have had responsibilities as superisor office manager and financial manager.
11.
I have been a lead in many situations in my previous work experience at my sale associate position. Keeping a level of organization amongst my cashier teams and towards out ultimate sales goal as a whole.
12.
I believe it is important to be trustworthy, respectful, honest and be a team player. Demonstrating these skills would allow others to potentially follow the same direction and work towards the same goal as a practice.
13.
Honest, trustworthy, inner strength and team work.
14.
I have no experience in leadership in this career but I was an ambasador for 5 months before I switched all my credits to a different school. I took pride in helping my classmates. Introducing new students to our technology and helping them on the first day of school with the supplies they needed.
15.
I have been a assistant dentist and an dentist at some point of life I know the importance of teamwork trust dependability and responsibility to get the office running smoothly.
Question 24 of 30
Tell me about yourself.
User-Submitted Answers
1.
I am 19 years old, I am an out going person who likes to help others. I appreciate work, and consider every opportunity a blessing.
2.
Rmy name is stephanie rosales im 17 years old. I wanna become a hygientist I am a really hardworking woman really mature and, nice.
3.
A little bit about myself would be I enjoy beiong in the dental field, I raise and show cattle, and in hgih school was highly involved in the FFA doing a lot of speech competitions.
4.
I went to to everest for dental assistant before that I worked for customer service for about 3 yrs.
5.
I am fun, motivated dental assistant.
6.
I am outgoing, funny and a great cook. I work well with others and I have an associate degree in business.
7.
I have a certain level of maturity brought by working through life experiences. Empathy and interest in people balanced with a respect for order and procedure motivate me in the workplace. I have a great deal of experience working with challenging clients, mediating acceptable resolutions while working for the Telephone Company. Not all clients were challenging, I preferred to take the time to listen and explain step by step our response.
8.
Well I am a hard working and self motivated individual, I enjoy working with people and caring for them. I have been a dental assitant for over 2 years. In my spare time I enjoy working in my nieghborhood church and in he commuinty.
9.
I love working with people, I enjoy having the opportunity to be part of a team which educates the public on there homecare and help them better their smiles.
10.
What does team work mean to you?
11.
Within dentistry field I have very little experience but I have a great intention to the position and gain experience to the best of my ability.
12.
Within the dentistry field I have a little experience or knowledge but I have a great intention to take the position and gain experience to the best of my ability.
13.
I am outgoing person, I like meshing with different type of people. I appreciated work and consider every opportunity a blessing.
14.
I am 22 ive a 22 month old son who I dearly love I have a great interest in the dental field I am a nice caring and conciderate person by nature.
15.
I am Kinjal 25 years old. I completed my dental assisting from fanshawe college. I speak english, hindi, gujarati. I am self motivated, multi-tasker who enjoy working in a team.
Question 25 of 30
How do you handle stress?
User-Submitted Answers
1.
Very well, I stay as calm as I can and I can multitask.
2.
I handle stress very well. The medical field can be a bit stressful but as long as you stay calm and focus your job wont be as stressful.
3.
I handle my stress very well. I defiantly do not show it in a work environment because then it might stress other co workers. I simply go for walks or mediate.
4.
I handle stress very well, I always remain calm and try my hardest to solve whatever the problem is.
5.
I like to work in a challenging environment and I give better results while working under pressure. I enjoy challenges because I defuse the stress.
6.
I handle my stress very well. The trick is to keep calm, figure out the problem(s), get organized and keep communication open and work through it.
7.
I handle stress by not getting worked up or bent out of shape when a problem arrives. I find a positive solution and take care of the problem.
8.
I handle stress by not thinking of the negative over and over. I try to find the solution to make the problem better.
9.
I calmly assess the situation and deal with situations as they come along.
10.
I never being stress to work so I don't think I would have stree in I have a positive mind all the time.
11.
How would you achieve job success.
12.
I handle stress by not stressing. I always have a calm manner when going through a stressful situation. It helps me thinkalot better and not make rational choices.
13.
I handle stress very well as I stay as calm as I can and I can multitask.
14.
I handle stress very well as I stay as calm as I can, and multitask.
15.
Stress is my forte! I would either sleep eat or read a book and under no circumstance I take it out on anyone else.
Question 26 of 30
What does teamwork mean to you?
User-Submitted Answers
1.
It is working hand in hand with a team. Collaborating by working together with everybody who is part of the team.
2.
When we work together and help each other.
3.
Team work to me means a team that meshed well with one another, they work well together and wehn someone gives you advice you take it as a compliment and say thank you.
4.
It is helping each other and working towards the same goal.
5.
Its mean being there for one another and respecting eachother.
6.
Teamwork, for me, plays a big role in whatever I do. Working together to produce great results gives a great positive outlook to clients who come in and it makes them feel comfortable.
7.
In a dental office team work is like the heart of the office without coodination andteam work nothing can be acheived.
8.
When everyone works together and helps each other out when its needed. Like when one person is done with a patient but needs the room clean, the other person will go over there and help clean so they can move on to the next patient.
9.
Working well in a team with your colleages, getting along with them at all times and helping eachother out when it is needed.
10.
It means together we accomplish more!
11.
Without team work nothing can be achieved.
12.
It means helping one another and working towards the same goal.
13.
Anticipating eachothers needs.
14.
Team work is when everyone works together makes sure that the dentist priorites are met?
15.
What do you perceive as good costumer service?
Question 27 of 30
Have you shadowed a dentist's office before?
User-Submitted Answers
1.
No but one time I saw a shadow that looked sorta like a dentist.
2.
Yes, For my co-op in school. Anytime I wasnt assisting, I was in the room watching, trying to soak it all in.
3.
Yes, I have shadowed all sorts of dental offices, also I have interned here in Oklahoma, and in California.
4.
I have never shadowed a dentist office before.
5.
Yes I have externed in a high paced patient oriented evniornment, which allowed me to fully apply all my skills.
6.
Yes I have a number of them and soaked up as much as I could.
7.
Ive shadowed a dentists office when I attended my extern at Baylor Colledge of Dentistry. Mainly so that I could try to soak up any Information that I could.
8.
I haven't, though I have had practice in a dental office through dental carreers.
9.
Yes to check what it is like been in dental clinic.
10.
Yes, thinking looking at the dental nurse that will be me one day.
11.
Almost never during my trying I was working chair side with my doctor the most of the time. And ever time I finish my work early I will go seeking to work in other area to expand my knowledge.
12.
Yes during my internship and it was a good experience.
13.
No, I havent but I had an internship for 6 months.
14.
Yes I did certainly. I did to see what is look like a dental office.
15.
Yes, during my co-op whenever I had free time observed the office.
Question 28 of 30
What is your favorite type of patient?
User-Submitted Answers
1.
Honestly my favorite type of patient would be the kind that doesn't bite :)
2.
The one who listen to me patiently and donot show tantrums.
3.
I don't have a favorite type of patient as I treat all of my patients equally. But one day I would love to work in a pediatric office because it is so important to implement good dental habits at a young age and I love being a part of helping a child learn about oral health and teaching them skills to achieve it.
4.
The talkative patients who seem at ease.
5.
My favorite type of patients are the patients that are calm and have a happy and patient personality.
6.
A good patient who trusts you and knows you would give them the best services.. It does not matter whta age , sex or religion.
7.
My favourite tupr of pt is patient that come to visit the dentist on a regular basis because it is very nice and easy short app as patient keeps oral heath very healthy.
8.
I like patients that are not afraid to keep conversation and will let me help make them comfortable as much as possible before and during a procedure.
9.
Someone who is cooperative, easy going.
10.
I would say none! Because I like to work with anyone.
11.
I have no favorite patient. I treat them equally.
12.
I dont have a certain amount of dislike or like when it comes to my patient I welcome all with love and respect.
13.
Patient with bigger moth..
14.
I dont catogorize my patients because I love them all the same.
15.
I dont have any dislikes when it comes to my patients I love them all the same.
Question 29 of 30
If a patient complains they had to wait too long to see the doctor, what will you do?
User-Submitted Answers
1.
I would make sure the next time they will not have to wait they will be seen right away.
2.
Make sure that they get in as soon as we can get them in.
3.
I'll give patients an advice to book an appointment earlier in the morning, then they would not wait so long.
4.
I would make sure they get seen on time for there next visit.
5.
I will make sure that I assure them the doctor would be with them shortly. Explain them why there appointment is running late.
6.
I would try to reassure them that their visit here with us is very important to our office and the doctor will be with them very shortly.
7.
Explain to them that the doctor is busy helping someone else and will get to them as soon as possible.
8.
Be sure to bring that pt to the back as soon as possible.
9.
If the patient bring up that they had to wait to long! I would appologize and explain to them the docter does the best they can to stay on time sorry for the inconvieence.
10.
Try my best to make sure they are seen.
11.
I would quickly apologize that the pt waited too long and I will keep in my memory bank to make sure the pt does not have to wait.
12.
I would ensure they get seen to the next time. Alternatively ( better option) to to provide the patient with an earlier booking.
13.
I will make sure they get seen on time the next visit.
14.
I will make sure that they get seen on time on the next visit.
15.
I apologise and make sure their next time visit, they see the doctor right away.
Question 30 of 30
If a patient complains parking is too tough, how will you react?
User-Submitted Answers
1.
Ask them if they would like to make their apt at a different time or have someone drop them off.
2.
I would say I am sorry for the inconvience that usually if you get here a little earlier there wuold be parking spots.
3.
I would yell them shut your mouth you f and cry baby.
4.
Tell me abnout your self.
5.
I would apologize to them and tell them how sorry I am to here that, maybe there is a way we could change it.
6.
I will speak with the appropriate person to see if there is any way to change it, or go out and show them the best way.
7.
I would say to them sorry for the inconveinience usually if you arrive a few miutes earlier the selection of parking is usually better.
8.
I would say to them sorry for the enconveinience that usually if you get here a little earlier parking spots are providded. Then I would try to see what I can do to accomodate them.
9.
I would say sorry for the inconvenience and let them know that were working on a better strategy.
10.
Try to get here a little earlier for better spots.
11.
I am sorry to hear that, I will talk to the doctor and see if there's anyway we can fix this in the future for you.
12.
Maybe you should walk next time, then you wouldn't be btching at us about the parking!
13.
Explain there are great public transport services available. Perhaps take an earlier booking for ease of parking.
14.
I will try to deal with the complain, by prepare a complaint form.
15.
I apologise and make sure that it will not happen again by making the appointment early in the morning.

About Dental Assistant

May 14th, 2017

Dental Assistants assist the dentist to provide more efficient dental treatment. Dental Assistants perform many tasks, ranging from providing patient care and taking x rays to recordkeeping and scheduling appointments. Your duties vary by state and by the dentists’ offices where you work. A few duties you may have as a Dental Assistants is to prep the patient for treament, sterilize instruments, pass instruments during the procedure, hold a suction device during a procedure, exposing dental radiographs, take impressions and fabricate provisional crowns. You serve as the Dentists extra set of hands so the Dentist can focus more time on the procedure.

As a Dental Assistant you are detail oriented. You follow specific rules and protocols, such as infection control procedures when helping dentists treat patients. Dental assistants must be good at working with their hands. You generally work in tight quarters on a small part of the body, using very precise tools and instruments. As a Dental Assistant you must work closely with dentists and patients. Sometimes, patients are in extreme pain and mental stress, so the assistant should be sensitive to their emotions. Dental assistants should be able to listen to patients and other healthcare workers. You follow directions from a dentist or dental hygienist, so they can help treat patients and do tasks, such as taking an x ray. As a Dental Assistant have excellent organizational skills. Keeping the correct tools in place for a dentist or dental hygienist to use when treating a patient is very important during the procedure.

To prepare for your interview we recommend you bring a letter of recommendation from the dentist you work for. Having a colleague speak highly of you and recommend you will help during the interview. If you are licensed, registered, or certified bring a copy of the documentation. If you are certified to perform expanded duties such as coronal polishing be sure to mention this during your interview- this could make you stand apart from the rest of the candidates.

Print all Dental Assistant Interview Questions