Medical Receptionist Interview Questions

30 Questions and Answers by

Heather Douglass has over 20 years of experience as a Career Coach, Recruiter, and HR Specialist. Much of her experience is as a Technical Recruiter in the healthcare industry.

Medical Receptionist was updated on April 19th, 2021. Learn more here.

Question 1 of 30

Tell me about a conflict you had with a co-worker and how you handled it.

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Medical Receptionist Interview Questions & Answers

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  1. 1.

    Tell me about a conflict you had with a co-worker and how you handled it.

  2. 2.

    What motivates you at work?

  3. 3.

    Which accounts payable software are you most comfortable using?

  4. 4.

    Why are you looking for a new job?

  5. 5.

    What task do you feel will be a challenge for you in this job?

  6. 6.

    A patient returns the intake form incomplete. What should you do?

  7. 7.

    What do you know about our hospital?

  8. 8.

    What is your greatest strength?

  9. 9.

    Where would you like to be in your career in 5 years?

  10. 10.

    How would your co-workers describe you?

  11. 11.

    How do you deal with stress?

  12. 12.

    Are you comfortable with training new employees?

  13. 13.

    Share a time you willingly took on additional responsibilities.

  14. 14.

    A patient calls to schedule an appointment with their provider but they are out of the office. The patient is not happy. What do you do?

  15. 15.

    What is your ideal work environment?

  16. 16.

    What is your greatest weakness?

  17. 17.

    What is your dream job?

  18. 18.

    How would your boss describe you?

  19. 19.

    Are you efficient with your time?

  20. 20.

    How would you describe your work ethic?

  21. 21.

    What job skill have you learned in the last 6 months?

  22. 22.

    Do you have any questions for us?

  23. 23.

    Tell me about a time you disagreed with your boss.

  24. 24.

    Have you ever used a hospital intercom system?

  25. 25.

    A drug rep has come by offering to buy lunch for the office in exchange for talking to the providers for a few minutes. What do you do?

  26. 26.

    What experience to you have maintaining medical records?

  27. 27.

    The phones are ringing off the hook! What do you do?

  28. 28.

    The patient checking in does not speak English. How do you help this patient?

  29. 29.

    Your child is sick and you need to leave early. Leaving early won't allow you do pull charts for the next day. What can you do?

  30. 30.

    A patient insists you billed her incorrectly for services. How do you defuse this situation?