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Medical Receptionist Interview Questions

30 Medical Receptionist Interview Questions
Question 1 of 30
How would your co-workers describe you?
How to Answer
The interviewer knows that you are capable to do the job- they can see that by your resume. What an interviewer is looking for is your personality. Can you play nice at work with others? When an interviewer asks this question they might be doing a little detective work to see if THEY want to work with you! Don't bore the interviewer with organized, good time management and rule follower- you already listed those in bullets on your resume.

Here is an example answer: "Creative, well-liked, dependable, always willing to help out and knowledgeable."
Answer Example
"Creative, well-liked, dependable, always willing to help out and knowledgeable."
Answer Example
"My co-workers would say that I'm organized and approachable."
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Question 2 of 30
What do you know about our hospital?
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How to Answer
A solid answer to this common interview question will set you apart from the other candidates. It is important to research the company website. Familiarize yourself with its history, Board of Directors, products, mission, and current projects. Mention professional awards and honors received the by the company as well as future projects that illustrate your interest in where the company is headed. Discussing the future of the organization is a win-win because it also establishes your interest in professional longevity.
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Question 3 of 30
Tell me about a time you disagreed with your boss.
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How to Answer
Even though you may have a great relationship with your employer, there may be times where you don't see eye to eye. Think of a conflict or disagreement you had with your boss where you responded well, either by suggesting a compromise or taking a calm, relaxed stance when you could have responded in a heated tone. Compromise puts you in a great position with your boss, because it shows your desire to work together and highlights your creative problem-solving abilities.

Answer Example
"One of the physicians and I disagreed on the way patients should be scheduled. I wanted to spend time training him a bit more. My director wanted to terminate him immediately. I presented to my director that it would be more expensive to replace him than to re-train. He agreed and we came to a middle ground."
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Question 4 of 30
Do you have any questions for us?
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How to Answer
Now is your opportunity to turn the tables on the interviewer. Come prepared for this question by bringing in a list of 3 to 5 questions. Bringing a list will keep you from getting sidetracked and jotting their answers down will show your eagerness and attention to detail.

Answer Example
"What is the most important thing that I can accomplish in the first 20 days?"
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Question 5 of 30
Why are you looking for a new job?
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How to Answer
The interviewer wants to be sure that they will be able to meet your needs and not use this position as a stepping stone to leave the job in a few months. Be honest, but be careful not to overshare. It is best if you can focus primarily on your future wish list vs. dwelling on what is going wrong in your current position.

Answer Example
"In my current role, there is a very little growth opportunity. The next position in line is held by one of the owners so I truly have reached my peak there. I am very thankful for everything my current company has offered me the past 4 years; however, I would like to expand my horizons."
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Author of Medical Receptionist Answers and Questions

Heather Douglass
Heather Douglass has over 20 years experience recruiting and hiring candidates. She has a knack for resume writing. You can find her on twitter at @heatherinidaho.
First written on: 01/25/2017
Last modified on: 08/30/2018

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About Medical Receptionist

August 18th, 2017

A Medical Receptionists is the go-to person and face of the office. Medical Receptionists perform a number of duties to include greeting and scheduling patients and visitors, bookkeeping, calling patients to remind them of appointments, handling billing, answering and routing calls, making transactions, and keeping paperwork organized. You can find Medical receptionists in large medical facilities, clinics and small private offices.

Multi-tasker is your middle name and customer service is your game! As a Medical Receptionist you'll interact with patients, medical professionals and supervisors. Candidates must have excellent communication skills and be personable.

A successful interview will start with a professional outfit and approachable smile. Brush up on your medical terminology just in case the interviewer throws you a curve ball. As a candidate you are organized and have amazing time management skills. Share a story with the interviewer about a time you went above and beyond to improve a process that ultimately saved staff members time and improved customer satisfaction.