Medical Receptionist Interview Questions

30 Questions and Answers by
Heather has over 20 years experience recruiting and hiring candidates,
specifically in the health care industry.

Question 1 of 30

How would your co-workers describe you?

Medical Receptionist Interview Questions

  1. 1.

    How would your co-workers describe you?

  2. 2.

    Are you comfortable with training new employees?

  3. 3.

    Your child is sick and you need to leave early. Leaving early won't allow you do pull charts for the next day. What can you do?

  4. 4.

    What motivates you at work?

  5. 5.

    Have you ever used a hospital intercom system?

  6. 6.

    A patient insists you billed her incorrectly for services. How do you defuse this situation?

  7. 7.

    How do you deal with stress?

  8. 8.

    Share a time you willingly took on additional responsibilities.

  9. 9.

    Do you have any questions for us?

  10. 10.

    What is your greatest weakness?

  11. 11.

    What do you know about our hospital?

  12. 12.

    What is your dream job?

  13. 13.

    What is your ideal work environment?

  14. 14.

    A patient calls to schedule an appointment with their provider but they are out of the office. The patient is not happy. What do you do?

  15. 15.

    Tell me about a time you disagreed with your boss.

  16. 16.

    Why are you looking for a new job?

  17. 17.

    How would you describe your work ethic?

  18. 18.

    Are you efficient with your time?

  19. 19.

    What is your greatest strength?

  20. 20.

    What task do you feel will be a challenge for you in this job?

  21. 21.

    What job skill have you learned in the last 6 months?

  22. 22.

    How would your boss describe you?

  23. 23.

    Where would you like to be in your career in 5 years?

  24. 24.

    Tell me about a conflict you had with a co-worker and how you handled it.

  25. 25.

    The patient checking in does not speak English. How do you help this patient?

  26. 26.

    The phones are ringing off the hook! What do you do?

  27. 27.

    What experience to you have maintaining medical records?

  28. 28.

    A drug rep has come by offering to buy lunch for the office in exchange for talking to the providers for a few minutes. What do you do?

  29. 29.

    Which accounts payable software are you most comfortable using?

  30. 30.

    A patient returns the intake form incomplete. What should you do?