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Medical Receptionist Mock Interview

To help you prepare for your Medical Receptionist interview, here are 30 interview questions and answer examples.

Medical Receptionist was written by and updated on April 19th, 2021. Learn more here.

Question 1 of 30

A patient returns the intake form incomplete. What should you do?

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List of 30 Medical Receptionist Interview Questions & Answers

  1. 1.

    A patient returns the intake form incomplete. What should you do?

  2. 2.

    Where would you like to be in your career in 5 years?

  3. 3.

    Are you efficient with your time?

  4. 4.

    How would your co-workers describe you?

  5. 5.

    What motivates you at work?

  6. 6.

    What is your greatest strength?

  7. 7.

    What is your ideal work environment?

  8. 8.

    The patient checking in does not speak English. How do you help this patient?

  9. 9.

    A drug rep has come by offering to buy lunch for the office in exchange for talking to the providers for a few minutes. What do you do?

  10. 10.

    Tell me about a conflict you had with a co-worker and how you handled it.

  11. 11.

    A patient calls to schedule an appointment with their provider but they are out of the office. The patient is not happy. What do you do?

  12. 12.

    What task do you feel will be a challenge for you in this job?

  13. 13.

    How do you deal with stress?

  14. 14.

    Have you ever used a hospital intercom system?

  15. 15.

    Which accounts payable software are you most comfortable using?

  16. 16.

    What experience to you have maintaining medical records?

  17. 17.

    The phones are ringing off the hook! What do you do?

  18. 18.

    Your child is sick and you need to leave early. Leaving early won't allow you do pull charts for the next day. What can you do?

  19. 19.

    A patient insists you billed her incorrectly for services. How do you defuse this situation?

  20. 20.

    What is your dream job?

  21. 21.

    How would your boss describe you?

  22. 22.

    What job skill have you learned in the last 6 months?

  23. 23.

    Are you comfortable with training new employees?

  24. 24.

    What is your greatest weakness?

  25. 25.

    Share a time you willingly took on additional responsibilities.

  26. 26.

    How would you describe your work ethic?

  27. 27.

    Why are you looking for a new job?

  28. 28.

    Do you have any questions for us?

  29. 29.

    Tell me about a time you disagreed with your boss.

  30. 30.

    What do you know about our hospital?