Most recruitment firms will use an ATS or applicant tracking system. This system collects and stores job applicants' resumes, personal information, interview notes, documentation, and candidate history.
When a job seeker applies online to one of your job postings, their application, documents, and notes will automatically populate into your company's ATS, allowing you to quickly see how well they match to the role they have applied.
Some of the most popular ATS programs will enable you to email a job seeker directly from the system, and even book interviews or push out bulk SMS messages.
Popular ATS' include Taleo, Bullhorn, Kenexa, SAP Success Factors, and JazzHR. Discuss what you know about ATS features, and which systems you have used the most.
"For the past three years I have used Taleo, first as an HR assistant and then as a temporary staffing recruiter. When I sent my application to your company online, I noticed that your talent portal is run by Taleo as well. The features I use most in this system include the quick applications overview, email templates, and social job sharing feature."
"I am familiar with an applicant tracking system, and how an ATS works to filter job applicants, making the work of a human resources professional, or recruiter, much easier. I have heard of Bullhorn and Taleo most frequently. I am a quick study, and very capable with technology. If you could share with me which ATS you use here, I am happy to start with some online tutorials to learn the basics of navigating your system."