40 FDM Group Interview Questions & Answers
Below is a list of our FDM Group Ltd. interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Table of Contents
- 1. Behavioral Questions
- 2. Career Goals Questions
- 3. Communication Questions
- 4. Compatibility Questions
- 5. Competency Questions
- 6. Customer Service Questions
- 7. Diligence Questions
- 8. Direct Questions
- 9. Discovery Questions
- 10. Diversity Questions
- 11. Education Questions
- 12. Experience Questions
- 13. Leadership Questions
- 14. Management Questions
- 15. Operational Questions
- 16. Organizational Questions
- 17. Problem Solving Questions
- 18. Salary Questions
- 19. Teamwork Questions
Behavioral
1. At FDM Group, we seek to hire those who can read between the lines in order to uncover our clients' potential needs. Give me an example of how you have successfully done this.
Why the Interviewer Asks This Question
When you work for FDM Group Ltd, you must be able to think independently and outside the box at all times. This type of thinking will increase client happiness and sales results and expand your portfolio. The interviewer would like to know that you understand the nuances that come with this job and will come prepared to do what is necessary for your clients if you are hired.
Written by Ryan Brunner on October 6th, 2022
How to Answer
As you answer, you want to ensure that your interviewer walks away from your time together knowing that you will always go the extra mile to provide the best results possible. Give one real-life example of how you helped a client by reading further into their potential needs, taking action, and providing great results.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"One example I can give is when one of my larger clients went through a corporate restructuring last year. I was able to help them fill in some gaps in their service needs as I saw potential shifts in their business. Because I have assisted many clients with restructuring projects in the past, I was able to foresee some of the roadblocks they may face and offered my assistance there. The client was pleased with my proactive approach, and I was able to upsell additional services."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"With each new client I take on, I conduct a detailed questionnaire with my primary contact. I ask tough questions regarding the pain points in their business. From these answers, I can predict some of their needs faster than they can. I believe this is because it's harder to see your needs when you are directly in the middle of the scenario. Sometimes, it's easier for outsiders to uncover your business' most significant needs, and I plan to bring this same approach on the job here at the FDM Group."
Written by Ryan Brunner on October 6th, 2022
Behavioral
2. What was the most competitive work situation you experienced? How did you handle being a part of that situation?
Why the Interviewer Asks This Question
A common theme that you'll likely notice throughout your interview with FDM Group Ltd. is a fierce and competitive work environment. Your interviewer needs to know that you can successfully handle the competitive nature of the high-level third-party staffing industry and will bring a competitive nature to the job if you are hired.
Written by Ryan Brunner on October 6th, 2022
How to Answer
Think back to when you were racing others to achieve the best sales, working towards a promotion, eagerly trying to win a new contract, or other situations that pushed you to rise above your peers. Tell the interviewer that you rose to the challenge and were excited to see what you could achieve! Discuss how you kept yourself calm while pushing yourself to be the best. It is a definite plus if you have cheered on your competitors and helped them along the way. Finally, be sure to mention your successful outcome.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"My last position was a highly commissioned sales position. We had a great work environment where we helped and built each other up. The result was a positive work environment, and I enjoyed coming to work each day because I was very competitive and worked well in earning based on my work."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"In my current job, I work with very competitive individuals who often border the point of aggression. I can be as competitive as the next person, but this was the next level when I first joined. I made the best of the situation by keeping my head in the game, remaining focused, and tuning out the unpleasantness of their competitive grind. In the end, I exceeded my targets by 105%. I was happy with my results and the fact that I kept my integrity in place at the same time."
Written by Ryan Brunner on October 6th, 2022
Behavioral
3. Tell me about a project you completed recently that was ahead of schedule.
Why the Interviewer Asks This Question
The faced paced work at the FDM Group will reward staff that can tackle challenges quickly and efficiently. In asking this question, your interviewer will be looking to hear that you would join their team with the ability to successfully manage and complete projects ahead of schedule.
Written by Ryan Brunner on October 6th, 2022
How to Answer
As you answer, you'll need to assure the interviewer that you can remain focused on a project and accomplish your goals ahead of schedule. Clearly paint the picture of what the project entailed and the work you put into ensuring it was completed ahead of schedule. Don't hesitate to discuss the tools and resources you used to complete your work.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"In my current position, I am expected to cold call 100 customers per week. Most of our associates will break this down into 20 per day, five days per week. I call 50 customers each day for the first two days and then have time to make additional calls throughout the week. This effort generally equals a 25% surplus of cold calls to my portfolio. I am always ahead of target by going over and above that cold calling schedule."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"Last year, I was given the task of migrating our CRM system to a new and much better system. Happily, I completed the project two weeks ahead of schedule, allowing us to start the new service sooner. It took careful management of my already busy workload and setting aside dedicated time to do so. The thanks and praise I received made the dedication well worth it."
Written by Ryan Brunner on October 6th, 2022
Behavioral
4. When have you had to change a major component of your project due to new information?
Why the Interviewer Asks This Question
The ability to swivel the focus of your work at FDM Group is vital because the clients you will be working with can quickly have shifting needs. In asking this question, your interviewer will try to gauge your ability to adapt to change by having you talk about a time you had to do just this.
Written by Ryan Brunner on October 6th, 2022
How to Answer
Talk to the interviewer about a time when a significant change occurred on a project. The key to your answer will be explaining how you handled the implementation of the new information and came up with a stellar result in the process.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"I had a large project last year that was nearly complete when the client called to say that the scope of the project was changing. Because of this, our team had to redo the entire proposal. It took us an additional four days of work, but, in the end, the client was delighted with our work. This project resulted in new opportunities with them. In this situation, I learned that a positive attitude in the face of change is vital, and I would bring this lesson to work here every day at FDM Group."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"I worked with a VP in the company, the CEO, and a member of the board to craft a strategic national roll-out plan that included which companies and pitches I would be responsible for and what they would handle. Two months later, after working on the strategy each week as a collaborative team, I was informed that we were pausing the project until further notice. The executives thought the company wasn't ready for such big clients yet, so instead, I had to scale the national roll-out back to a local market strategy. After the initial sting and frustration of pulling out of the project, I was able to use that same framework to plan local market roll-outs in several major cities effectively. It proved to be a good learning experience, overall."
Written by Ryan Brunner on October 6th, 2022
Behavioral
5. When have you shown integrity at work?
Why the Interviewer Asks This Question
One of the FDM Group's core values is 'saying it how it is,' thus being reliable, open, and trustworthy with the highest degree of professional integrity. Your interviewer would like to know about a time you showed high levels of integrity on the job to get a sense of how you will bring this same level of integrity to your future work at the FDM Group.
Written by Ryan Brunner on October 6th, 2022
How to Answer
Integrity is displayed through honesty and consistent moral values. Talk to the interviewer about how you have shown your integrity in the workplace.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"In my current position, I am responsible for the cash deposit every day. There was never a discrepancy in the four years I have worked there. I show my integrity by being a consistently reliable employee."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"Showing a high degree of integrity means being respectful, trustworthy, and honest with my clients and colleagues at all times. It is living my word and following through on my promises to anyone, and I've always prided myself on my ability to do this."
Written by Ryan Brunner on October 6th, 2022
Behavioral
6. What do you feel has been your greatest work-related accomplishment up to this point in your career?
Why the Interviewer Asks This Question
The FDM Group values striving for success through an entrepreneurial, ambitious, creative, and brave approach. Your interviewer respects this spirit of accomplishment and would like to know which career accomplishment you value most up to this point.
Written by Ryan Brunner on October 6th, 2022
How to Answer
Talking about your most significant achievement will give the interviewer a definite idea of where you place your values. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future if you join the FDM Group. It is okay to brag a little bit when answering this question. Show that you are proud of yourself and your career accomplishments!
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"As a new graduate, I would consider the greatest accomplishment in my young career to be graduating from college as an honors student while working full time. I was at the top of my class and working full time. This achievement showed me that I could dedicate myself to my career and reach the goals that I set for myself. It felt great to accomplish so much, and I can't wait to bring this same level of achievement here at the FDM Group."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"Looking back throughout my career, I consider my greatest accomplishment to be landing a very high profile client on a five-year contract. It took a year of shedding blood, sweat, and tears to prove my worth and my company's worth, but it was all worth it for the contract. The client's CEO had many great things to say about my work when they signed, and I received many thanks and congratulations from my colleagues that day."
Written by Ryan Brunner on October 6th, 2022
Career Goals
7. What is your long-range career objective, and how do you see the FDM group fitting into that?
Why the Interviewer Asks This Question
Onboarding new employees at the FDM Group is time-consuming and costly, so the interviewer wants to ensure that this role will be a long-term fit for you. They ask this question in hopes that you have done your homework on their organization and see it fitting into your long-term career goals.
Written by Ryan Brunner on October 6th, 2022
How to Answer
Be open with the interviewer about your dreams within the walls of the FDM Group on a long-term basis. Share what promotions you hope to eventually receive and discuss what you wish to learn from being a part of their organization. The key to answering this question is to research the roles at the FDM Group and express to the interviewer that you plan to be employed with the FDM Group for many years to come.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"While visiting the FDM Group career site when I applied, I noticed that you have some leadership opportunities available in several locations. I would love to work my way into a management or leadership role with your organization and would be willing to relocate to do so. I really like what your organization stands for, and I hope to see a current fit, and future growth, here."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"That is a great question! I see myself leading a small team of like-minded and passionate individuals who enjoy our work. I also see myself working closely with a charity to give back to the community."
Written by Ryan Brunner on October 6th, 2022
Communication
8. How do you explain complicated concepts to those who may not understand?
Why the Interviewer Asks This Question
Some of the day-to-day work at the FDM Group will involve educating clients and, potentially, your colleagues. Your interviewer wants to know that you can explain complex ideas without being condescending to your clients and co-workers or talking over their heads.
Written by Ryan Brunner on October 6th, 2022
How to Answer
Give the interviewer an example of how you break down information to make it more easily digestible for the average person. Think of a presentation about a complex topic as a proposal to solve a challenging problem. The solution may seem obvious to you, but everyone else in the room is scratching heads trying to figure out what you're saying. When you can define key terms and phrases to make them more relevant to your audience, you have skills! Not everyone can do this. Prepare an example that demonstrates your communication skills and ability to convey complex information in easy-to-understand terms.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"I find that when there is a complicated concept to teach, visual aids are always the way to go. Did you know that 65% of people are visual learners and that presentations with visual components are 43% more persuasive? I took a course on creating effective infographics and will often implement those in my presentations to my current clients."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"'Keep it simple' has always been my motto when talking to or training others! If you cannot explain a concept straightforwardly, you do not understand it well enough. I recently rolled out a complex compensation plan with many anomalies. I took the approach to share a broad overview and provide detail for reference. I often try to make analogies or share complex information in the form of a story."
Written by Ryan Brunner on October 6th, 2022
Communication
9. How do you handle communicating bad news to a colleague or subordinate?
Why the Interviewer Asks This Question
Solid communication skills are essential for any candidate that FDM Group considers hiring. Your interviewer knows that one of the most challenging parts of communication can be delivering bad news to people you work with and understands that this doesn't come easy for anyone. Your interviewer wants to hear that you would be a respectful and forthright communicator in the role you are being considered for.
Written by Ryan Brunner on October 6th, 2022
How to Answer
Ideally, as you answer this question, you'll want to assure the interviewer that you can handle this type of task in a clear, concise, and professional manner. If you can think back to when you had to communicate something complex to a colleague, now is a great time to talk about how you delivered that information and the eventual outcome.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"I do not enjoy communicating bad news to a coworker, but I have experience doing so. When this type of task is required, I practice empathy. Truth is always key, so I will be honest and clear. For instance, I have been a part of staff terminations a couple of times, and I never sugar-coated the reasons why. It was always best they know the real reasons so they could learn from the experience."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"I have found that communicating with respect and the intent to support the colleague is the best approach when communicating something difficult to a colleague. Last year, a close coworker wasn't pulling their weight on a project, and I decided to approach them directly about it so it could be rectified. My approach was straightforward while also being very empathetic. This approach enabled my coworker to open up about some issues going on at home that were impacting their work. In the end, our EAP provided excellent support, and they were back up and running quickly."
Written by Ryan Brunner on October 6th, 2022
Compatibility
10. Do you prefer to work in a team-based position or independently?
Why the Interviewer Asks This Question
At the FDM Group, staff needs to have the ability to work individually with little supervision and as part of a larger cohesive team. Your interviewer is ultimately looking to hear if you are happiest and most productive in either one of these environments.
Written by Ryan Brunner on October 6th, 2022
How to Answer
It is okay to talk to the interviewer about your preference for working as part of a larger team or working individually. If you designate one as preferred, avoid pigeonholing yourself into one particular scenario (IE: I only like to work alone).
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"I have found that I work best in an individually driven environment where I am given the freedom to learn on my own, take risks on my own and thrive on my own. I can also be productive in a team-based setting, and my track record in this environment speaks for itself. At the FDM Group, I would look forward to finding myself in each of these situations on a week-to-week, and even day-to-day, basis."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"I am happy to work either with a team or independently. I do not have a preference and can be very productive in both settings. Does this position at the FDM Group lean to one more than the other, or is there a balanced mix of the two situations?"
Written by Ryan Brunner on October 6th, 2022
Compatibility
11. How do you balance your personal life and work life in a healthy manner?
Why the Interviewer Asks This Question
Burnout and high stress are occurring in almost every industry, and the FDM Group is not immune to this. Given the potential heavy workload you may be stepping into, your interviewer needs to know that you can strike a work/life balance and are prepared to come to work each day with a positive and refreshed mind and body.
Written by Ryan Brunner on October 6th, 2022
How to Answer
Talk openly and honestly with your interviewer about how you maintain this appropriate balance. This question is a great time to talk about your hobbies and activities outside the workplace, as long as you can highlight why they are important in keeping you in good mental and physical health.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"I find that, with the right company, it's pretty simple to balance life and work. When I enjoy what I do, it doesn't feel like a chore. When I am home, my family gets my attention first. I take time on the weekends to do things for myself and ensure that I recuperate before the work week begins."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"I balance life and work by spending my downtime doing the things I love. I enjoy hiking, playing pickleball, and going to the theater. These things energize me and keep me refreshed. I've researched the area and know I will continue to thrive in striking a great work/life balance if I were fortunate to join the team here at the FDM Group."
Written by Ryan Brunner on October 6th, 2022
Compatibility
12. If you could start your career over again, what direction would you take?
Why the Interviewer Asks This Question
Rather than viewing this question as a chance for your interviewer to see if you will be a career jumper, look at it as a chance for the team at the FDM Group to get to know you a bit better. This question allows the hiring manager some insight into your personality and interests to gauge how you will mesh on the team at the FDM Group.
Written by Ryan Brunner on October 6th, 2022
How to Answer
Before your interview, think about where your career might have gone if you had a chance to start over. Tell your interviewer about your interests or hobbies to give them insight into who you are.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"I do not regret the direction I have taken in my career. If I had to start over in a new direction, I would likely pursue my Degree in Education and become a teacher. Both of my parents were teachers, and they seemed to have a very fulfilling careers. I enjoy coaching and leading others, so any tasks in this job here at FDM Group related to these skills would be very welcome."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"If I could change anything about my career path starting leaving high school, I would have perhaps further pursued my passion for music. I can play three instruments, love to sing, and used to play in a cover band in my younger years."
Written by Ryan Brunner on October 6th, 2022
Competency
13. What do you know about our clients at FDM Group and the types of services we offer?
Why the Interviewer Asks This Question
The ultimate decision on who to hire may come down to the candidate who has done their homework and knows the overall business well at FDM Group. In asking this question, your interviewer wants to know that you have put some effort into getting to know their business and the types of clients that FDM Group Ltd. services.
Written by Ryan Brunner on October 6th, 2022
How to Answer
You can find this information online by reading the company website or doing a Google search before your interview. As you conduct this research, you'll quickly find that FDM Group specializes in training and staffing a wide array of business functions, from IT to Business Analysis. Discuss with the interviewer what you discovered during that research. It is okay to ask the interviewer more about the services and clientele at FDM Group Ltd.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"Before applying here at the FDM Group, I researched your organization. I found it amazing that several Fortune 500 companies utilize your services for business and IT staffing. I love that I would potentially work with the training and placement of candidates in the UI/UX and software development realms, where I have spent most of my career. That has drawn me to FDM Group as my next career move."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"I researched FDM Group before coming here today. I believe your range of services is vast and would attract a diverse set of clientele into the future. Is this correct? The one service that stood out to me was your tailored services program because it allows prospective and existing clients to customize their training and staffing needs with you. That would be an exciting venture to be a part of."
Written by Ryan Brunner on October 6th, 2022
Competency
14. How would your current co-workers describe your attention to detail?
Why the Interviewer Asks This Question
One of FDM Group's core values is striving for success, and they do so through being ambitious, creative, and brave in all that they do. One key aspect of striving for success with their clients is paying that extra attention to the details that their competitors won't. In proposing this question, your interviewer would like to know more about your attention to detail in your work to hopefully learn that you would bring this same level of detail to their team.
Written by Ryan Brunner on October 6th, 2022
How to Answer
Talk to the interviewer at the FDM Group about your level of attentiveness when it comes to the small details in your current role. It is always best to support your reply with a real-life example if possible. If you have received direct feedback on your attention to the fine details from your colleagues or manager, now is a great time to mention that.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"My co-workers would describe my attention to detail as very strong. I can easily point out spelling discrepancies in communications and will notice the small things in the work we do. I think big-picture as well, but have always had a knack for details."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"Both my current colleagues and my director have thanked me for my attention to detail in our project work together for our clients. When most will finish a task on a project and move on, I like to take some extra time to review everything with a fine tooth comb, and, more often than not, I can find some details that need some final tweaking."
Written by Ryan Brunner on October 6th, 2022
Customer Service
15. How would you handle a rude client at the FDM Group?
Why the Interviewer Asks This Question
You will often come across rude individuals when you work in a client-facing role at the FDM Group. It's the name of the customer service game, unfortunately, but it's important to realize that it most often is not a personal attack on you. Your interviewer needs to know that you can handle such a situation with professionalism and grace.
Written by Ryan Brunner on October 6th, 2022
How to Answer
In your answer, you'll want to give an example of a time you had to deal with a challenging customer situation. Be sure to include the positive outcome as you answer. Some ways you can efficiently handle a rude customer include:
- Remain kind, polite, and pleasant
- Actively listen to their grievances
- Apologize for the situation
- Maintain a neutral tone of voice
- Avoid taking anything they say personally
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"When I worked as a bartender during my college years, I handled many rude customers who were intoxicated, which always adds a challenging twist! I made sure to let anything rude they said to slide off my back like it was nothing. I kept smiling and doing my job and would bring this attitude to work here. I learned many great customer service skills during this experience that I can bring to the FDM Group."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"Handling the rude client means getting to the bottom of what is upsetting them and taking the necessary steps to rectify the problem. Your clients are unique in their needs and have different expectations of service. I would take the time to listen to them, explain their options and find a solution that will make them happy moving forward."
Written by Ryan Brunner on October 6th, 2022
Customer Service
16. How would you describe your relationships with external customers or clients throughout your career?
Why the Interviewer Asks This Question
FDM Group's commitment to their clients requires a keen focus on their needs and the ability to partner with them to find great solutions. Your interviewer needs to know that you will always bring a customer-centric attitude to the role you are interviewing for.
Written by Ryan Brunner on October 6th, 2022
How to Answer
Talk to the interviewer about your strategy for building strong customer and client relationships. You want to highlight how you value your relationships and nurture them to foster long-term relationships. If you don't have direct experience in the traditional sense of an external customer, you can expand your definition of a customer or client to any internal stakeholders you have worked with that fell outside your department or work group.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"My customer and client relationships are always open and honest. I believe that the more upfront and transparent you are with your clients, the more likely they are to return. I value my clients and nurture those relationships as much as possible."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"I have strong relationships with my current clients and customers. I treat them with respect and utilize their feedback to make myself and my organization better. Here at the FDM Group, I would bring this same respectful approach to all my clients."
Written by Ryan Brunner on October 6th, 2022
Customer Service
17. At FDM Group, we do everything to ensure that our clients are satisfied. What is your client service philosophy?
Why the Interviewer Asks This Question
A commitment to clients is one of the five core values at the FDM Group. Because they put so much effort into their customer service reputation, your interviewer needs to be confident that your client service values align with theirs.
Written by Ryan Brunner on October 6th, 2022
How to Answer
As you research the FDM Group Ltd. website before your interview and read about their core values, pay special attention to their commitment to clients' philosophy. As you do, you'll see that this commitment is driven by attentiveness to the needs of clients, the continual nurturing of relationships, and celebrating clients' success. As you answer this question, try to match these values and, if you can, provide an example of a time you displayed these customer service values.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"I noticed on your website that you put a lot of value into your clients by actively listening to their needs. You also survey them regularly while staying on top of industry trends so that you can provide them with innovative new services. To me, client service goes beyond friendliness and efficiency. You need to understand your clients' business needs and have the ability to analyze their future needs so that you can respond appropriately to their business landscape changes."
2nd Answer Example
"My client service philosophy is simple and perhaps a bit traditional. To service someone truly is to be at their service, working with and for them to reach their goal together. For this reason, I will always go the extra mile to meet my client's needs. I want them to feel fully supported in their endeavors. I also love that the FDM Group celebrates their clients' wins, and I would look forward to leading these celebrations in the future."
Written by Ryan Brunner on October 6th, 2022
Diligence
18. This position requires a competitive yet collaborative individual. How do you plan to make an impact in your first 90 days with FDM Group while setting a strong groundwork of trust with your new team members?
Why the Interviewer Asks This Question
While the FDM Group is tenacious in their pursuit of landing new and innovative clients, your interviewer knows that this takes a collaborative effort among the entire team. In asking this question, your interviewer would like to hear more about your plan to foster excellent relationships with your new colleagues should you be accepted for the position with FDM Group Ltd.
Written by Ryan Brunner on October 6th, 2022
How to Answer
Before your interview, think about the skills gap you could fill or any internal struggle FDM Group Ltd. is trying to resolve by hiring someone like you. Discuss the ways you know you will make an impact, but also address how you will work to build respectful and collegial relationships with your new team members.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"If hired for this role with FDM Group Ltd., I would want to get to know my team by listening to their suggestions and recommendations for success. I have strong follow-up and up-selling skills that would quickly impact the portfolio you hand off to me. I am a naturally collaborative person, and I am confident that I will create quick results while building and maintaining strong relationships."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"I plan to make an impact in the first 90 days here at the FDM Group by being incredibly diligent throughout my training, taking work home to study on the weekends, and getting to know the wording used with your clients. I plan to be confident in my abilities, so I can hit the ground running without hesitations."
Written by Ryan Brunner on October 6th, 2022
Direct
19. The FDM Group has many strong competitors in our industry. What do you feel makes the FDM Group stand apart from our competitors?
Why the Interviewer Asks This Question
As one of the leading recruitment firms in the world, competition can be stiff for coveted roles at the organization. To weed the candidates who will show dedication to the company and their clients from those just looking for a job, your interviewer asks this question to ensure that you've done your homework on the FDM Group and their competition. They want to hear directly from you what you feel sets them apart as a great organization and why you want to be a part of this atmosphere for the long term.
Written by Ryan Brunner on October 6th, 2022
How to Answer
Research FDM Group Ltd. before your interview to learn about their business landscape. Take a good hard look at their biggest competitors and what customers are saying online about the services that the FDM Group provides. Check out some review sites to get an idea of what the public is saying about FDM Group Ltd. vs. their local competitors. Keep your answer positive and complimentary while projecting your future interest and success in the role you are interviewing for.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"After researching FDM Group Ltd. online, I found that you stand out in the many ways you give back to your community. On the FDM Group Ltd. website and third-party review sites, people are talking about FDM Group's charitable contributions and generosity. This factor makes your company a big stand-out to me because I am serious about working for an organization that is aware of their social impact."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"I know you compete directly with reputable companies like Capgemini, Qualys, and Accenture. As I considered a new role, the FDM Group jumped out to me because of your industry-known value pricing for your clients compared to your competitors. In today's market, businesses around the globe are very cost-conscious, and I can imagine that this, coupled with your outstanding reputation, helps you land great clients every day."
Written by Ryan Brunner on October 6th, 2022
Direct
20. How would you rate your performance in this interview so far?
Why the Interviewer Asks This Question
As your interview with the FDM Group nears a close, your interviewer will be looking for your honest thoughts on how you feel about your interview performance. They are aware that some candidates may come nervous, and they want to give you time to further clarify any points from earlier in your interview if you need to.
Written by Ryan Brunner on October 6th, 2022
How to Answer
Be truthful and transparent as you answer this question, even if you think the interview could have gone better. If you feel that your performance in the interview is going well, exude confidence as you answer, and reiterate that you see the FDM Group as a fit for yourself. If you think back and realize that there were some things left unsaid during your interview, now is a great time to bring that up and clarify for your interviewer.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"I believe this interview has been informative, and I am happy with my performance. From what I've learned from you about the role and your culture at the FDM Group, I'm confident this will be a long-term fit for both of us. Is there anything that I can clarify for you from this conversation?"
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"Thank you so much for asking, as I am not sure if I have been able to portray myself 100% accurately in this interview. When we discussed my work history, I failed to mention the years of experience I had in customer service during my college years. Those years in the restaurant industry helped me build a solid foundation in my customer service skills. If there is anything more I can clarify for you, I would be happy to do so."
Written by Ryan Brunner on October 6th, 2022
Direct
21. Have you ever broken a confidentiality agreement?
Why the Interviewer Asks This Question
At the FDM Group, clients may require the company to sign confidentiality agreements from time to time, given that consultants will also be privy to secure data and information when working closely with clients. Your interviewer will want to know if you have any experience working within confidentiality agreements in your past work or are familiar with what they are in this industry.
Written by Ryan Brunner on October 6th, 2022
How to Answer
If you have direct experience working within the limits of confidentiality agreements, discuss that experience with your interviewer and assure them that you took all steps necessary to ensure you complied with the agreement. If you don't have this direct experience, that is okay, as most individuals do not. If that is the case, talk to the interviewer about your thoughts on confidentiality agreements.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"I never have, to my knowledge, broken any confidentiality agreements I have been a part of. Despite my reasons for leaving a position, I would never choose to hurt a previous employer or their clients in any way."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"Confidentiality agreements are necessary and important to protect an organization. I understand the need for confidentiality between the clients of the FDM Group and your consultants. If I am fortunate enough to join your team, I will always take any confidentiality agreements seriously. This business is about trust, and I have never broken the trust of my employer."
Written by Ryan Brunner on October 6th, 2022
Discovery
22. Besides compensation, what do you value most in the workplace?
Why the Interviewer Asks This Question
Financial compensation aside, your interviewer would like to know what is most important to you when looking for a new job. Given that the FDM Group places such high esteem on their workplace culture and values, your interviewer needs to know that you would be a good fit for their environment.
Written by Ryan Brunner on October 6th, 2022
How to Answer
Your answer will show the interviewer some direction when they are ready to make you an offer of employment. You can discuss the health benefits, work-life balance, workplace culture, growth, or even continued education opportunities. The sky is the limit, so think about this question ahead of your interview with the FDM Group.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"What I value most in the workplace are growth opportunities. I am missing this in my current role and look forward to working with a company that will provide me with bigger moves as I prove myself. Can you talk about typical growth opportunities for the junior staff at the FDM Group?"
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"For me, a great workplace culture that feels like being a part of a large family is the most important. In this setting, teams can succeed to their highest level and have fun doing it. From what I've heard about the FDM Group before applying and learning from you today, I'm confident I've found this environment here."
Written by Ryan Brunner on October 6th, 2022
Discovery
23. We have a specific personality type that fits well with the strong corporate culture at FDM Group. Describe your personality in three words.
Why the Interviewer Asks This Question
To meet and exceed the ever-changing needs of their clients, the FDM Group values being an entrepreneurial, creative, and brave organization where risks are taken and rewarded. Your interviewer needs to know that your personality matches the vision and mission of the FDM Group.
Written by Ryan Brunner on October 6th, 2022
How to Answer
This question can be stressful if you are not prepared to discuss your personality and characteristics. Rather than freezing up during your interview or saying something you regret, take a few minutes to jot down some ideas before your interview. Review the FDM Group Ltd. website and see if you can source any recurring keywords in their job postings or the 'Culture' section. Any recurring themes or keywords will give you a great idea of the type of personality and characteristics that FDM Group Ltd. is looking for.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"If I could describe my personality in three words, I would say that I am communicative, helpful, and enthusiastic. I know that FDM Group Ltd. is looking for individuals who work well as part of a team and bring energy. That is me! I would be a great fit for the culture you have created here and look forward to thriving in it."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"I, along with any current or former colleague, would say that I am competitive, creative, and a respectful team player. While I wasn't looking for a new job just two months ago, talking to a couple of members of your team sparked interest because of your entrepreneurial mindset and focus on your clients. That is the exact environment I can thrive in here at the FDM Group."
Written by Ryan Brunner on October 6th, 2022
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Rachelle's Feedback
Discovery
24. Outside of work, what type of creative activities do you like to pursue?
Why the Interviewer Asks This Question
A genuinely creative-minded person will have activities outside of the workplace that helps stimulate their mind. To get a feel for your creative interests and to get a chance to get to know you a bit better personally, your interviewer at the FDM Group poses this question.
Written by Ryan Brunner on October 6th, 2022
How to Answer
Tell the interviewer about the variety of ways you express your creativity outside the workplace. There is no right or wrong answer to this question, so talk about your hobbies and interests that keep your creative side active and your mind refreshed outside the workplace.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"Outside work, I like to attend dance classes and the odd paint and sip wine nights at a local wine shop. I also enjoy reading a variety of historical biographies as a way of nurturing my creative side."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"I love to explore my creative side outside of the workplace. I practice photography and take sculpting classes regularly. Cooking is also art, and I try to incorporate creativity into the fun meals I prepare for family and friends."
Written by Ryan Brunner on October 6th, 2022
Discovery
25. Are you currently interviewing with any of our competitors? Why do you want to work for FDM Group over our competitors?
Why the Interviewer Asks This Question
If you emerge as a top candidate for the FDM group, your interviewer will try to gauge if they need to be competitive to land you. And if you are interviewing with a competitor, they'll want to hear you discuss why you would favor their organization over any other places you will be considering.
Written by Ryan Brunner on October 6th, 2022
How to Answer
First and foremost, you can be open and honest in your answer. Show your keen interest by discussing how FDM Group Ltd. stands out to you ahead of their competitors. By answering this question in a direct but diplomatic way, you will gain the respect of your interviewer moving forward.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"I am actively interviewing; however, I am using discretion when it comes to the next step in my career. I understand that some of your competitors are hiring, and the positions are competitive. My deciding factor is the corporate culture and reputation of the company. From what I have learned today, FDM Group Ltd. stands out from the rest when it comes to employee engagement and client satisfaction."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"I have just started my search and applied to a limited number of companies. Rather than sending out multiple applications, I have chosen to be very targeted in my search. I want to work for FDM Group because you maintain old-fashioned values while being a fast-moving and innovative organization. I appreciated that about your organization and would be very proud to be on your team."
Written by Ryan Brunner on October 6th, 2022
Diversity
26. Why do you believe it is important to embrace diversity and support inclusion efforts in this role at FDM Group Ltd.?
Why the Interviewer Asks This Question
No matter the job you are interviewing for at the FDM Group, you must be ready to embrace and support the diversity and inclusion efforts of the company. Their website has a great page on their commitment to diversity and inclusion efforts, and your interviewer wants to know why you believe this to be important and how you put this belief into action in your work.
Written by Ryan Brunner on October 6th, 2022
How to Answer
A company that embraces diversity and inclusion creates a cohesive work environment with higher morale, better productivity, and less turnover. Discuss with the interviewer why you stand by D&I endeavors and what you will do in this role to support the FDM Group's D&I plan.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"I fully support diversity and inclusion in the workplace and believe there are incredible benefits to a workplace built on equality. First and foremost, equality and inclusion should always be considered fundamental human rights. I can play an important part in employee happiness, help to boost employee tenure, and increase productivity. Also, by supporting your company's diversity and inclusion efforts in my particular role, I will bring new perspectives, increase the diversity of your talent pool, and positively add to your already innovative team."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"At the FDM Group, diversity & inclusion is a two-pronged approach and very different from a traditional company. What makes your organization so different is that you are providing consulting services to companies worldwide, and your staff needs to be open and able to embrace your clients at all times. I'd be excited to bring this approach to this job. In my current job, I've been a part of diversity efforts in recruiting and retaining new staff, and it's an effort I've loved to be a part of."
Written by Ryan Brunner on October 6th, 2022
Education
27. Tell me about a time you took on a new course to study in order to improve your work performance.
Why the Interviewer Asks This Question
As one of the leading recruitment, training, and deployment firms across the globe, the FDM Group puts a lot of stock in staff that prioritizes furthering their education. In asking this question, your interviewer hopes to hear that you have pursued additional training opportunities throughout your career to this point.
Written by Ryan Brunner on October 6th, 2022
How to Answer
Once you are in your career, it doesn't mean you need to stop learning. There are many job-related courses available. Talk to the interviewer about the last time you took advantage of these courses. Remember that your answer doesn't need to focus on college-related credits. You can discuss any continuing education you have pursued.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"My current company offered the Sandler Sales program to anyone in the company who was interested a few years back. I took this workshop and enjoyed it. By putting the concepts to work, my sales increased by 23% in one year."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"I took a one-day seminar in Microsoft Excel last year. I already knew the basics, but my boss liked using macros and pivot tables, and I spent a lot of time reading the support section to figure out how to use them. The course was very informative and helped me develop my skills."
Written by Ryan Brunner on October 6th, 2022
Experience
28. In this role with FDM Group, you will be required to make regular presentations to our clients. How comfortable are you with public speaking and creating PowerPoint presentations?
Why the Interviewer Asks This Question
In any client-facing role at the FDM Group, the ability to get in front of others and present an informative and sales-driven talk will be essential to your success. In posing this question, your interviewer needs to know that you would join their team with the ability to create and present great material to your future clients.
Written by Ryan Brunner on October 6th, 2022
How to Answer
If you know that presentations will be a part of this position at the FDM Group, feel free to bring a previously crafted PowerPoint presentation with you on a tablet or iPad. Otherwise, be prepared with examples that include the number of people you have presented to, the range of topics, and the outcome. You can also make your answer very clear by rating yourself from 1-10 on your PowerPoint and public speaking skills. If you have any formal training in public speaking, be sure to talk about that.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"I am very comfortable with public speaking and would rate myself as an advanced user of PowerPoint. I have attended multiple Toastmasters classes to perfect my public speaking skills. In my current position, I present to groups from three people to 90, ranging from 'lunch and learns' with my internal team to the entire department for my client. I receive consistently positive feedback on my presentations because I like to keep them engaging through analogies and sharp visuals."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"I am an intermediate user of PowerPoint and have no problem improving my skills to an advanced level. When it comes to public speaking, my experience is limited. However, my experience through college is enough to know that I do not suffer from stage fright. I would very much enjoy further exposure to public speaking and the delivery of presentations in this role at the FDM Group."
Written by Ryan Brunner on October 6th, 2022
Experience
29. Tell me about your most significant work experience that relates to this position here at the FDM Group.
Why the Interviewer Asks This Question
Even though your interviewer will have a great idea of the experience you would bring to the table at FDM Group Ltd., they'll still want to hear you elaborate on your education and work experience during your time together. Their goal in asking this question is to hear you talk about what you feel is your most relevant work experience that ties to the role you are being considered for.
Written by Ryan Brunner on October 6th, 2022
How to Answer
This question is an excellent example of why it is crucial to review the job description at the FDM Group in detail before your interview. Ask yourself if you can draw similarities between this role and another job you have had.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"In my most recent position, I had many related responsibilities to this role at the FDM Group. Those duties included building solid client relationships, providing excellent customer service, and cold calling. While the job descriptions are very similar, your role is a slight step up in responsibilities and would provide the exact growth I am looking for."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"As you can see from my resume, my college years found me working in the hospitality and restaurant industry to pay for my schooling. In this line of work, I learned the importance of going the extra mile for customers and providing great service with a smile, even when it was difficult to do so. I would bring this same service to your clients at the FDM Group."
Written by Ryan Brunner on October 6th, 2022
Leadership
30. When do you feel your leadership skills are most effective?
Why the Interviewer Asks This Question
Your leadership skills will be the most effective when you have a great relationship with the individuals you lead. And even though the role you are interviewing for at the FDM Group may not have a formal leadership title, your interviewer will be looking to hire a candidate with strong leadership skills because they can reflect positively on their clients. This question gives your interviewer insight into when you can be a great leader on their team.
Written by Ryan Brunner on October 6th, 2022
How to Answer
First, you'll need to show the interviewer that you recognize a great relationship starts with clear communication, trust, and honesty. Tell the interviewer that you spend time genuinely getting to know your team and the culture so you can help lead when needed. This question also allows an opportunity to reflect on any leadership you have shown throughout your career that doesn't come through in your resume.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"My leadership skills are the most effective when my relationship with the employee isn't just a surface connection. I want to have true knowledge of their life and a good understanding of their career goals and work styles. When my employees feel confident that I can help them achieve their goals, they are more likely to be an engaged part of the team."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"My leadership skills have always been most effective when we face a tight deadline and have to push through. I pride myself on being an excellent motivator who leads by example with a positive attitude and a grinding work ethic. Here at the FDM group, I look forward to bringing this same tenacity to your team."
Written by Ryan Brunner on October 6th, 2022
Leadership
31. How do you evaluate success among your team members?
Why the Interviewer Asks This Question
When you are leading a team of colleagues or consulting with a client, it is imperative to be aware of the level of success that each team member is experiencing and celebrate it. Conversely, one underperforming team player can drag down the entire group. Your interviewer at the FDM Group poses this question to hear that you are cognizant of the performance of your entire team, encourage success, and boost those that may be falling behind.
Written by Ryan Brunner on October 6th, 2022
How to Answer
Openly talk to your interviewer about how you like to stay aware of each team member's success. Think back to a time you were in charge of others and explain how you monitored performance, celebrated victories together, and coached your team members.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"I have a very in-depth and successful system for evaluating success among my team members. I check in twice per week with each member of my team - on Mondays to set our goals and on Thursdays to discuss successes and challenges. I have them self-evaluate, and then we create a plan for success for the upcoming week. I evaluate their success based on their follow through and willingness to work hard to reach their goals."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"I typically have KPIs (key performance indicators) in place to measure the success of each team member. I also manage our overall success in working together. For example, are we hitting on key initiatives within the department, developing each other for succession planning, and having fun along the way?"
Written by Ryan Brunner on October 6th, 2022
Management
32. What type of manager brings out the best in you?
Why the Interviewer Asks This Question
Management styles of individual leaders can differ from manager to manager. This holds true at the FDM Group. In asking this question, your interviewer wants to see that you are self-aware and understand the type of manager or employer that brings out the best in you.
Written by Ryan Brunner on October 6th, 2022
How to Answer
Some individuals prefer a close working relationship with a lot of accountability, while others prefer space and autonomy. If you are unsure of the management style of the FDM Group, leave your answer as open as possible. You can also ask the interviewer to describe their management style.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"I have worked with many personalities and management styles with great success. If I could express a preference, I feel I am best in an independent and autonomous environment. Can you describe the management style here at the FDM Group?"
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"I work best with managers who are highly communicative and approachable. I don't enjoy working in a hierarchy-based environment, as it does not offer room for new ideas and creative thinking. From what I've heard about FDM Group, it sounds like you have a very open and approachable environment throughout the enterprise."
Written by Ryan Brunner on October 6th, 2022
Operational
33. We have a healthy yet competitive culture at FDM Group. How do you track your personal successes and metrics? How often do you look at your KPIs?
Why the Interviewer Asks This Question
In the fast-paced and highly competitive environment at the FDM Group, your results matter! At some point during your interview, your interviewer will be looking to gauge how you have tracked your success in your work throughout your career.
Written by Ryan Brunner on October 6th, 2022
How to Answer
No matter what roles you've held throughout your career, be prepared to discuss your career-related successes. Talk to the interviewer about your recent achievements and show FDM Group Ltd. why they should hire you! If you worked under strict metrics or KPIs, discuss how you measured your progress and ensured that you met or exceeded all goals set out for you.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"My current company offers a robust tracking system where I can view my current metrics daily. I check these metrics almost every day because they measure me against my monthly average, as well as the company average. It's important in this line of work to keep up to date on results. By keeping on top of my KPIs, I can improve my performance and results."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"In my opinion, the only possible option is to review my KPIs on at least a weekly basis. I track my successes and progress through our company CRM and make a plan every morning related to what I need and want to accomplish. At the end of each day, I assess my progress to mentally prepare for the following day's activities."
Written by Ryan Brunner on October 6th, 2022
Operational
34. This position with FDM Group requires strong research skills. What is the first resource you turn to when you need to research a person, business, or topic?
Why the Interviewer Asks This Question
FDM Group is a leading international recruitment company that specializes in business consulting and staffing in many different business sectors. The staff at the FDM Group need to be on top of their client's needs, and your interviewer needs to hear that you can source information when and where you need it.
Written by Ryan Brunner on October 6th, 2022
How to Answer
In this industry, and with FDM Group Ltd., you must be on top of your client's needs. Talk about where you go for information when you need it most. If necessary, you can also ask your interviewer where others in the role you are interviewing gather their information from.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"When researching in my current role, my go-to source is usually LinkedIn. This website offers me a plethora of information whenever I need it. I can research clients, their businesses, backgrounds, and competitors in one place. LinkedIn is a very reliable, up-to-date, and convenient source. Where do others in this role at FDM Group typically source their information from?"
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"When researching, using a reliable source is key. For that reason. my resources will always be a legitimate news website or books published by known authors. In this role at FDM Group, I foresee that client websites and other social media pages would be crucial in gaining great information."
Written by Ryan Brunner on October 6th, 2022
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Rachelle's Feedback
Organizational
35. How do you manage your time on the job when things get busy?
Why the Interviewer Asks This Question
If the interviewer asks a question about your ability to manage your time on the job effectively, the role you are interviewing for at the FDM Group will involve tackling a large and diverse workload. In asking this question, your interviewer would like to know more about the tools you use to stay on task and meet deadlines.
Written by Ryan Brunner on October 6th, 2022
How to Answer
Discuss how you prioritize your work when everything demands your attention at once. Think about how you managed your projects and daily tasks efficiently and successfully before your interview with the FDM Group, and come prepared to discuss the tools and resources you use to help manage your time wisely.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"I manage my time by exercising the idea of 'time-blocking.' I don't incessantly check my email and respond immediately. Instead, I allow myself to return emails in 30-minute time blocks, four times per day. That allows time to work on my day-to-day activities and long-term project work in my current job. Setting calendar alerts and personal deadlines for myself has also helped."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"I like to think that I manage my time very carefully! I prioritize deadlines and work that needs completion, then work backward. When necessary, I utilize my calendar and a project management tool to help me stay on task and organized."
Written by Ryan Brunner on October 6th, 2022
Problem Solving
36. What would you do if a client asked you about a service and you were unsure of the answer?
Why the Interviewer Asks This Question
If the role you are interviewing for at the FDM Group is a forward-facing job with clients, you will be the point of contact that will be relied upon to provide answers to solutions for them. Eventually, you will be confronted with a question you do not know the answer to. Your interviewer asks this question to ensure that you are an independent and resourceful thinker in providing solutions.
Written by Ryan Brunner on October 6th, 2022
How to Answer
The main point you need to make clear in your answer is that you would take the time to figure out the answer but are not afraid to ask questions if you need to. Remember to focus on customer service and be forthright with the client. Explain that you do not know the answer but will get one to them as soon as possible.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"If a client asked me about something I didn't know enough about, I would take the time to find the answer for them before giving a false answer. I can admit when I don't know something, and I love to learn new things. Of course, I would find the answer quickly by asking the appropriate person or finding it within FDM Group's internal resources."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"I am accustomed to thinking on my feet and coming up with a creative answer based on the information I have on hand. With that said, I'm not going to tell a client of the FDM Group something that is untrue or could potentially create a long-term issue. I'm not afraid of putting myself in a position where I don't know everything or am not an expert. I am happy to get out of my comfort zone to grow, learn, and help a customer. I will not hesitate to involve the appropriate parties, do my research, and work collaboratively to solve the situation."
Written by Ryan Brunner on October 6th, 2022
Problem Solving
37. What sources do you look to when you need to solve a complicated problem?
Why the Interviewer Asks This Question
The interviewer wants to know that you can think outside the box or even ask for help when you are stuck on a complicated problem at the FDM Group. The work you will be doing can pose challenges, and resourcefulness will prove to be a crucial skill.
Written by Ryan Brunner on October 6th, 2022
How to Answer
Maybe you look to a mentor or boss for advice. Perhaps you have handbooks, manuals, and systems you turn to for help. Offer some relevant examples based on your industry. If you work in the medical field, you may turn to textbooks, online research, colleagues, or even a patient's history to find the right solution. If you work in customer service, you may ask the customer what they need to find the best way to solve the problem. Show the interviewer that you are knowledgeable and equipped to handle these scenarios.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"When faced with a complicated problem, I look to the resources my company has provided me. The answer is almost always in there. If it's a moral dilemma rather than a knowledge-based dilemma, I will ask my supervisor for his thoughts and opinion since I value him as a mentor and expert in our industry."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"If there's a complicated problem, I'll write out possible solutions and make a note of what my gut tells me to do. Then, I will weigh those potential solutions against one another and list the complications that may arise as a result of each choice. Also, I am always open to input or suggestions from those with more experience and look to my mentors, their experience, and the training resources, as well as potentially talk the problem out with coworkers or my boss."
Written by Ryan Brunner on October 6th, 2022
Salary
38. How would you prefer to be compensated in this role at the FDM Group?
Why the Interviewer Asks This Question
As the team at the FDM Group narrows down a large candidate pool to their final candidate, your interviewer will start to ask some hard questions to determine if you would seriously consider an offer from them. One of these questions will involve your compensation expectations, and they ask this to ensure that your needs match what the company would eventually offer for the job.
Written by Ryan Brunner on October 6th, 2022
How to Answer
Before applying at the FDM Group, hopefully, you put in the research on the job and the typical compensation offered for it. Knowing that your interviewer will also be looking for your preference on a compensation structure based on salary, commission, or a blend of both, come to your interviewer prepared to discuss your ideal structure for the job and if you have any specific annual requirements. Be careful not to price yourself out of the job if you require more than FDM Group would offer.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"I am currently compensated primarily on a base pay of $60,000 with the opportunity to earn a quarterly bonus based on the company's profits. Given my family situation, it would be difficult to consider any step backward regarding compensation. Of course, I will consider the full range of benefits offered at the FDM Group if I were fortunate enough to be your top candidate."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"I am currently making a salary with a bonus incentive on a quarterly and annual basis. I would like to continue down that path but am open to exploring other compensation components such as commission or working on a draw system. Can you elaborate more on the comp structure for this role at the FDM Group?"
Written by Ryan Brunner on October 6th, 2022
Teamwork
39. How do you motivate others on your team to be their best?
Why the Interviewer Asks This Question
You don't have to be a manager or a team leader to motivate others; the hiring manager at the FDM Group is well aware of this fact. They need to ensure that every member is willing and ready to boost each other up, and this question gets to the heart of just how you look to motivate other colleagues on your team.
Written by Ryan Brunner on October 6th, 2022
How to Answer
Offering a listening ear or providing words of encouragement can make a world of difference to your coworkers at the FDM Group. Sometimes, being a positive influence and showing up consistently can also make a difference. If you have worked in a leadership role, think of ways you set clear goals or helped individuals cultivate a new skill. Reflect on your experience and share some ways you have encouraged others to keep up the good work on teams you have been a part of!
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"I motivate my team members by coming to work with a positive attitude every day. I won't allow anyone's bad mood or a huge workload to let me down. That influence has helped many coworkers get through their day and be more productive. I'm excited to bring this same positive attitude to work at the FDM Group."
Written by Ryan Brunner on October 6th, 2022
2nd Answer Example
"I have always tried to motivate others by complimenting their work, asking their opinion on my work, and making them feel like a valued part of the team. I love to get to know my colleagues' strengths and weaknesses and prop my team up when needed."
Written by Ryan Brunner on October 6th, 2022
Teamwork
40. Tell me about the type of team members you dislike working with.
Why the Interviewer Asks This Question
You will not always be fond of the people you collaborate with in your work, and your interviewer knows this will be true for any candidate they are interviewing to join the FDM Group team. In asking this question, your interviewer needs to know that any inherent dislike will not affect your job performance.
Written by Ryan Brunner on October 6th, 2022
How to Answer
Keep your answer positive and focus on your ability to self-manage, despite team members who may drag you down. It's okay to be forthright about the personality traits that you find difficult to work with, as long as you can prove your ability to successfully collaborate with those individuals.
Written by Ryan Brunner on October 6th, 2022
1st Answer Example
"I prefer to work with those who are punctual, reliable, and can take accountability for their workload. With that said, I understand that I can only be responsible for my work ethic, so I do not allow any delinquent co-workers to affect my performance."
Written by Rachelle Enns on October 6th, 2022
2nd Answer Example
"The only type of team member I've ever personally struggled with is an office gossip, someone who passes along unverified information about other people, the company, or customers. When I've encountered this situation in the past, I confronted it and put it to a stop in a respectful manner."
Written by Ryan Brunner on October 6th, 2022