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FDM Group Interview
Questions

33 Questions and Answers by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Job Interviews     Companies     Talent     Professional Services    
Question 1 of 33
Do you prefer to work in a team based position or individually?
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How to Answer
In which situation are you the happiest and most productive? Talk to the interviewer about your preference when it comes to teamwork or working individually. Be sure to avoid pigeonholing yourself into one particular scenario (IE: I only like to work by myself).
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Answer Examples
1.
Do you prefer to work in a team based position or individually?
In which situation are you the happiest and most productive? Talk to the interviewer about your preference when it comes to teamwork or working individually. Be sure to avoid pigeonholing yourself into one particular scenario (IE: I only like to work by myself).

Rachelle's Answer #1
"I have found, in the past, that I work best in an individually driven environment; however, I can certainly be productive in a team-based setting as well."
Rachelle's Answer #2
"I am happy to work either with a team or independently. I truly do not have a preference. Does this position lean to one more than the other, or is there a balanced mix of the two situations?"
2.
We have many strong competitors. What makes FDM Group stand out, and how could we improve?
It is essential that you research FDM Group Ltd. before your interview and be sure to learn about their business landscape. Who are their competitors? What are customers saying online? Check out some favorite review sites to get an idea of what the public is saying about FDM Group Ltd. vs. their local competitors. Keep your answer positive and complimentary.

Rachelle's Answer #1
"After researching FDM Group Ltd. online, I found that you stand out from the many ways that you give back to your community. On the FDM Group Ltd. website, as well as third-party review sites, people are talking about the charitable contributions and generosity coming from FDM Group Ltd.. This factor makes your company a big stand-out to me because I am serious about working for an organization that is aware of their social impact."
Rachelle's Answer #2
"Without having worked in FDM Group Ltd., it is tough to give suggestions on improvement accurately. I quite like what I have seen so far and feel that your company stands out through your quality standards and search for constant improvement."
3.
How would you prefer to be compensated?
Are you looking for a compensation structure based primarily on salary, commission, or a blend of both? Discuss with the hiring manager your compensation preferences.

Rachelle's Answer #1
"I am currently compensated primarily on a base pay of $60,000 with the opportunity to earn a quarterly bonus based on the company's profits. I would like to be compensated similarly in my next position."
Rachelle's Answer #2
"I am currently making a salary with a bonus incentive on a quarterly and annual basis. I would like to continue down that path but am open to exploring other compensation components such as commission, or working on a draw system."
4.
When have you had to change a major component of your project due to new information being presented?
Being able to swivel the focus of your project is a necessary skill for your success in most careers. Talk to the interviewer about a time when a significant change occurred on a project. How did you handle the implementation of the new information?

Rachelle's Answer #1
"I had a large project last month that was nearly complete when the client called to say that the dimensions provided were incorrect. Because of this, our team had to re-do the entire proposal. It took us an additional four days of work but, in the end, the client was delighted with our work, and it resulted in new opportunities with them."
Rachelle's Answer #2
"I had worked with a VP in the company, the CEO, and a member of the board to craft a strategic national roll-out plan that included which companies and pitches I would be responsible for, and what they would handle. Two months later, after working on the strategy each week as a collaborative team, I was informed that we were putting a pause on the project until further notice. The executives thought the company wasn't ready for such big clients yet, so instead, I had to scale the national roll-out back to be a local market strategy. After the initial sting and frustration of pulling out of the project, I was able to use that same framework to plan local market roll-outs in several major cities effectively. It proved to be a good learning experience, overall."
5.
What do you know about our clients at FDM Group and the types of services we offer?
The interviewer wants to know that you have put some effort into getting to know their business and the types of clients that FDM Group Ltd. services. You can find this information online by combing through the company website or doing a Google search. Discuss with the interviewer what you discovered during that research. It is okay to ask the interviewer more about the services and clientele at FDM Group Ltd. as well.

Rachelle's Answer #1
"From what I understand, you provide services primarily to clients within 'ABC Industry'. Your range of services is quite broad which was a big pull for me when applying to FDM Group Ltd.. Could you tell me a little bit more about your primary client base?"
Rachelle's Answer #2
"I have conducted a great amount of research on FDM Group Ltd. before coming here today. I believe that your product range is vast and it would attract a very diverse set of clientele. Is this correct? The one service that stood out to me was (name a service) because it offers exceptional value to established business owners and new entrepreneurs, alike."
6.
What type of manager brings out the best in you?
The interviewer wants to see that you are self-aware and understand the type of manager or employer that brings out the best in you. Some individuals prefer a close working relationship with a lot of accountability while others prefer space and autonomy. If you are unsure of the management style of the interviewing company, try to leave your answer as open as possible. You can certainly ask the interviewer to describe their management style.

Rachelle's Answer #1
"I have worked with a wide range of personalities and management styles with great success. If I could express a preference, I feel that I am best in an independent and autonomous environment. Can you describe the management style here?"
Rachelle's Answer #2
"I work best with managers who are highly communicative and approachable. I don't enjoy working in a hierarchy based environment as I find it does not offer room for new ideas and creative thinking. How would you describe your management style?"
7.
When do you feel your leadership skills are most effective?
When you have a great relationship with the individuals you are leading, your leadership skills will be the most effective.

Show the interviewer that you recognize a great relationship starts with clear communication, trust, and honesty. Tell the interviewer that you spend time genuinely getting to know your team.

For instance, perhaps you like to understand what activities they have going on both inside and outside of work, their kids' names, or if they have any pets. Building a relationship with your team will ensure that you can frequently and genuinely ask them how they are doing. The more comfortable they are, the better chance they will come to you for help in the workplace when they need it.

Rachelle's Answer #1
"My leadership skills are the most effective when my relationship with the employee isn't just a surface connection. I want to have true knowledge of their life and a good understanding of their career goals. When my employees feel confident that I can help them to achieve their goals, they are more likely to be an engaged part of the team."
Rachelle's Answer #2
"My skills are most effective when we face a tight deadline and have to push through. I pride myself on being and an excellent motivator."
8.
Tell me about your most significant work experience that relates to this position.
This question is an excellent example as to why it is crucial for you to review the job description, in detail, before your interview. Have you ever held a similar position to this one? Can you draw any similarities between this role and another job that you have had?

Rachelle's Answer #1
"In my most recent position I had many related responsibilities such as client relationships, customer service, and cold calling. The job descriptions are very similar; however, your role is a slight step up in responsibilities which would provide the growth that I am looking for."
Rachelle's Answer #2
"I am performing a role very similar to this one at my current employer. However, this role would be a step up for me. After years of working in this field, I am ready for the challenge of leading a team."
9.
At FDM Group we seek to hire those who can read between the lines in order to uncover our client's potential needs. Give me an example of how you have successfully done this.
The interviewer would like to know that you understand the nuances that come with this job. When you work for FDM Group Ltd. you must be able to think independently and out of the box at all times. This type of thinking will increase client happiness, sales results, and will help to expand your portfolio. Give one real-life example of how you helped a client by reading further into their potential needs.

Rachelle's Answer #1
"One example I can give is when one of my larger clients went through a corporate restructuring last year. I was able to help them fill in some gaps in their service needs as I saw potential shifts in their business. Because I have assisted many clients with restructuring projects in the past, I was able to foresee some of the roadblocks they may face and offered my assistance there. The client was very pleased with my proactive approach, and I was able to upsell additional services."
Rachelle's Answer #2
"With each new client that I take on, I conduct a detailed questionnaire with my primary contact. I ask tough questions regarding the pain points in their business. From these answers, I can predict some of their needs faster than they can. I believe this is because it's harder to see your needs when you are directly in the middle of the scenario. Sometimes, it's easier for outsiders to uncover your business' most significant needs."
10.
At FDM Group we do everything to ensure that our clients are satisfied. What is your client service philosophy?
Because FDM Group Ltd. puts so much effort into their customer service reputation, the interviewer needs to be confident that your client service values align with theirs. Be sure to research the FDM Group Ltd. website and take note of any keywords they use when it comes to their clientele. Match your language with theirs.

Rachelle's Answer #1
"I noticed on your website that you put a lot of value into your clients by actively listening to their needs. You also survey them regularly while staying on top of industry trends so that you can provide them with innovative new services. To me, client service goes beyond friendliness and efficiency. You need to understand your clients' business needs and have the ability to analyze their future needs so that you can respond appropriately to their business landscape changes."
Rachelle's Answer #2
"My client service philosophy is simple and perhaps a bit traditional. To service someone truly is to be at their service, working with, and for, them to reach their goal together. For this reason, I will always go the extra mile to meet my client's needs. I want them to feel fully supported in their endeavors."
11.
How do you handle communicating bad news to a fellow worker or subordinate?
One of the toughest parts of communication can be delivering bad news to people that you work with and for whom you care. Whether it is providing a less than positive work review, or terminating someone - it doesn't come easy. Assure the interviewer that you can handle this type of task in a clear, concise, and professional manner.

Rachelle's Answer #1
"I certainly do not enjoy communicating bad news to a co-worker, but I do have experience in doing so. When this type of task is required of me, I make sure to practice empathy. Truth is always key, so I will be honest and clear when communicating the news. For instance, if I am to terminate someone's employment, I will not sugar coat the reasons why. It's best they know so that they can learn from the experience."
Rachelle's Answer #2
"I have found that communicating with respect and the intent to support the associate is the best approach. It is important to communicate what behaviors are off track and what resources are available to the associate to get back on track."
12.
This position with FDM Group requires strong research skills. What is the first resource you turn to when you need to research a person, business, or topic?
The interviewer would like to know that you can source information when and where you need it. In this industry, and with FDM Group Ltd., you must be in-the-know and on top of your client's needs at all times. Talk about where you first go for information when you need it the most.

Rachelle's Answer #1
"When researching, my go-to source is usually LinkedIn. This website offers me a plethora of information whenever I need it. I can research clients, their businesses, their backgrounds, and their competitors in one place. I find LinkedIn to be a very reliable, up-to-date, and convenient source."
Rachelle's Answer #2
"For me, when researching, using a reliable source is key. For that reason. my resources will always be a legitimate news website or books published by known authors."
Anonymous Answer
"LinkedIn, StackOverflow, gitHub, Reddit, Mashable, tech crunch, wired"
Rachelle's Answer
These are all very reputable sources. Try answering in a more conversational manner if you'd like further feedback on this response.
Was this answer helpful? Yes or No
13.
In this role with FDM Group you will be required to make regular presentations to our clients. How comfortable are you with public speaking, and creating PowerPoint presentations?
If you know ahead of time that presentations are going to be a part of this position, feel free to bring a previously crafted PowerPoint presentation with you, on a tablet or iPad. Otherwise, be prepared with some examples that include the number of people you have presented to, what the range of topics has been, and what the outcome was.

You can also make your answer very clear by rating yourself from 1-10 on your PowerPoint and public speaking skills. If you have any formal training in public speaking, be sure to talk about that as well.

Rachelle's Answer #1
"I am very comfortable with public speaking and would rate myself as an advanced user in PowerPoint. I have attended multiple Toastmaster classes to perfect my public speaking skills. In my current position, I will present to groups from 3 people to 90, ranging from 'lunch and learns' with my internal team to the entire department for my client. I receive consistently positive feedback on my presentations because I like to keep them engaging through the use of analogies and sharp visuals."
Rachelle's Answer #2
"I am an intermediate user in PowerPoint and have no problem improving my skills to an advanced level. When it comes to public speaking, my experience is limited; however, enough to know that I do not suffer from stage fright. I would very much enjoy further exposure to public speaking and the delivery of presentations."
14.
This position requires a competitive yet collaborative individual. How do you plan to make an impact in your first 90 days with FDM Group while setting a strong groundwork of trust with your new team members?
The interviewer would like to hear more about your plan of action should you be accepted for the position with FDM Group Ltd.. Think about the skills gap that you could fill or any internal struggle that FDM Group Ltd. is trying to resolve by hiring someone like you.

Discuss the ways you know you will make a fast impact but also address how you will ensure acceptance by your new team members.

Rachelle's Answer #1
"If hired for this role with FDM Group Ltd. I would want to get to know my team by listening to their suggestions and recommendations for success. I have very strong follow up and up-selling skills that would result in a fast impact on the portfolio that you would be handing off to me. I am a naturally collaborative person, so I am confident that I will create quick results while maintaining strong relationships."
Rachelle's Answer #2
"I plan to make an impact in the first 90 days by being incredibly diligent throughout my training, taking work home to study on the weekends, and getting to know the verbiage used with your clients. I plan to be more than confident in my abilities, so that I can hit the ground running, without any hesitations."
15.
If you could start your career over again, what direction would you take?
A hiring manager will be able to tell a lot about your personality by learning about your other career interests. If you could do anything over, what would you do, and why?

Rachelle's Answer #1
"I certainly do not regret the direction I have taken my career; however, if I had to start over in a new direction completely I would likely pursue my Degree in Education and become a teacher. Both of my parents were teachers, and they seemed to have a very fulfilling career. I enjoy coaching and leading others so, any tasks in my current career that related to these skills, are very welcome."
Rachelle's Answer #2
"I am delighted with the direction my career has taken. If I could change anything I would perhaps have furthered my education to include a unique focus; however, I have no regrets!"
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Behavioral
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Phone
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Leadership
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Interview Q&As
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Sales
Account Manager
Account Executive
Financial Advisor
33 FDM Group Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.
Interview Questions
  1. Do you prefer to work in a team based position or individually?
  2. We have many strong competitors. What makes FDM Group stand out, and how could we improve?
  3. How would you prefer to be compensated?
  4. When have you had to change a major component of your project due to new information being presented?
  5. What do you know about our clients at FDM Group and the types of services we offer?
  6. What type of manager brings out the best in you?
  7. When do you feel your leadership skills are most effective?
  8. Tell me about your most significant work experience that relates to this position.
  9. At FDM Group we seek to hire those who can read between the lines in order to uncover our client's potential needs. Give me an example of how you have successfully done this.
  10. At FDM Group we do everything to ensure that our clients are satisfied. What is your client service philosophy?
  11. How do you handle communicating bad news to a fellow worker or subordinate?
  12. This position with FDM Group requires strong research skills. What is the first resource you turn to when you need to research a person, business, or topic?
  13. In this role with FDM Group you will be required to make regular presentations to our clients. How comfortable are you with public speaking, and creating PowerPoint presentations?
  14. This position requires a competitive yet collaborative individual. How do you plan to make an impact in your first 90 days with FDM Group while setting a strong groundwork of trust with your new team members?
  15. If you could start your career over again, what direction would you take?
  16. Tell me about a time when you took on a new course to study in order to improve your own work performance.
  17. We have a very specific personality type that fits well with the strong corporate culture at FDM Group. Describe your personality in 3 words.
  18. We have a healthy yet competitive culture at FDM Group. How do you track your personal successes and metrics? How often do you look at your KPI's?
  19. Are you currently interviewing with any of our competitors? Why do you want to work for FDM Group over any of our competitors?
  20. Tell me about a project you completed recently that was ahead of schedule.
  21. What is the most competitive work situation you have experienced? How did you handle it? What was the result?
  22. How would you describe your relationship with your customers or clients?
  23. How do you explain complicated concepts to those who may not understand?
  24. Outside of work, what type of creative activities do you like to pursue?
  25. Have you ever broken a confidentiality agreement?
  26. How do you evaluate success among your team members?
  27. How do you balance life and work?
  28. What sources do you look to when you need to solve a complicated problem?
  29. What would you do if a client asked you about a product or service and you were unsure of the answer?
  30. How would you rate your performance in this interview so far?
  31. How do you motivate others on your team?
  32. What is your long-range career objective?
  33. How do you manage your time?
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