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Top 30 Surveillance Operator Interview Questions

Question 1 of 30
What would your previous supervisor say about you?
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Question 2 of 30
Do you have an interest in criminal justice?
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"I do have an interest in criminal justice. I get upset when I see people getting away with crime, and I see my job as a surveillance operator as one way to try to prevent that. The cameras are always going to be recording everything, but it's up to me to monitor the video feed and report any suspicious activity. I also have to provide solid documentation because this might be used in an investigation from law enforcement. They don't have time to watch hours of footage, they depend on me to point them in the right direction. Criminal justice is very interesting to me and I want to be a part of the system."
People who have a professional interest in a related field tend to take the job more seriously and will have lower turnover rates. Give the interviewer confidence that you're a good fit for the job by showing that you're engaged with the profession. Explain your interest in criminal justice and connect it with your role.
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Question 3 of 30
We have had concerns with employee theft recently. What would you do if you saw someone stealing on the video monitor?
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"Immediately I'd write down the details: a description of the person, the location of the incident, the date and time, and the item that I observed was being concealed. I would immediately report it to my supervisor."
Demonstrate your trustworthiness and knowledge of professional standards. Give the interviewer a step-by-step description of the actions you would take in response to this situation.
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Question 4 of 30
If you can, tell me about a time when your trustworthiness was challenged. How did you respond?
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"I haven't ever been questioned on my trustworthiness, but if I did, I would cooperate fully and give everyone anything that they need to complete an investigation. I know that they'll need concrete details, so I'll do my best to give them this kind of information. I wouldn't take it personally because it's our job to maintain integrity and do our due diligence."
Give a genuine answer. If you have been challenged before, explain the situation briefly. Then, whether you've been challenged or not, demonstrate your integrity by highlighting honesty and your willingness to comply.
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Question 5 of 30
One of your coworkers starts making sexual comments about guests on the video monitors. What do you do?
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"if...then"
Demonstrate your honesty and integrity as well as your professionalism by telling the interviewer what you'd do. Expand on the situation with "if...then" sentences to give the interviewer a complete picture of how your values define your actions.
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Question 6 of 30
What skills would you like to develop in this job?
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Question 7 of 30
As a surveillance operator, it is very important to be detail oriented. How do you stay organized and focused on the correct details?
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Question 8 of 30
What is your greatest weakness?
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Question 9 of 30
As a surveillance operator you have many options to further your career path. What seems most interesting for you?
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Question 10 of 30
What started your interest in surveillance?
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Question 11 of 30
Are you a leader or a follower?
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Question 12 of 30
How would you describe your personality?
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Question 13 of 30
When have you shown great integrity at work?
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Question 14 of 30
Have you ever had to deal with equipment failure? What did you do or what would you do in that situation?
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Question 15 of 30
Why do you want to work for us?
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Question 16 of 30
Would you consider yourself tech savvy?
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Question 17 of 30
What are your short term career goals?
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Question 18 of 30
What are your long term career goals?
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Question 19 of 30
Name the top 3 skills you possess that will help you the most in this role.
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Question 20 of 30
Why are you the best candidate for this surveillance job?
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Question 21 of 30
Describe a time when you were asked to keep information confidential.
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Question 22 of 30
How do you involve your manager when you make a decision?
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Question 23 of 30
Have the jobs you held in the past required little attention, moderate attention, or a great deal of attention to detail?
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Question 24 of 30
What do you know about our company?
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Question 25 of 30
Do you have any post-secondary education?
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Question 26 of 30
Walk me through your resume, highlighting your surveillance experience.
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Question 27 of 30
As a surveillance operator, you will be responsible for documenting any incidences. Do you have experience in writing and documentation?
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Question 28 of 30
Do you have a criminal record?
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Question 29 of 30
If you could attend training of any kind, what would you choose?
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Question 30 of 30
Your coworker consistently forgets to organize the tapes in chronological order before ending his shift and handing over the post to you. What do you do?
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User-Submitted Interview Answers

Question 1 of 30
What would your previous supervisor say about you?
User-Submitted Answers
1.
Great. We actually ended up becoming bestfriends.
2.
Great. Got along very well with him.
3.
I got along with with my last supervisor from 2008.
4.
My superviser an I was ok, I know she seen me as a hard worker and followed the rules.
5.
We works together good and we have respect to each and everyone.
6.
We had a great working working relationship.
7.
I got along good with my hotel manager.Did what I was told to do with no supervsion.
8.
I got along really good.
9.
We worked together good with cooperation and we were good to each and everyone.
10.
We had a very good working relationship.Excellent team work, communications.
Question 2 of 30
Do you have an interest in criminal justice?
Question 3 of 30
We have had concerns with employee theft recently. What would you do if you saw someone stealing on the video monitor?
Question 4 of 30
If you can, tell me about a time when your trustworthiness was challenged. How did you respond?
User-Submitted Answers
1.
My friend did not want me to know his crush and I felt uncomfortable with not being trusted but I just had a laugh and let it go.
2.
Explained the consequences if being caught an the loss of job.
3.
Worked many cases that were confidential with Law Enforcement and with sensitive information for the military.
4.
I don't recall any incident like that.
5.
When a confidential matter was relied on me, I had to keep it between me and my confidant.
6.
I don't have any exact time.
7.
I did not have to deal with that.
8.
I will tell the truth and nothing but the truth.
9.
I was very calm, an went home to think about it.
10.
I just try to explain the whole situation out.
11.
Iwas afinded but I got over it an try not to make same error again.
12.
When they wanted to bring me high responsibilities but I insist them to trust me first.
13.
Guest called me out on her Reservation I made, but I put specfic notes to help me out in this event.Because I did that, their was no mass pointing of fingers that something was done incorrect,
14.
Working alone, did a great job.
15.
There was a theft at a previous job in which I was a potential suspect. I authorized a full check into my bank history, credit check and all accounts and offered to take a lie detector test to prove my innocence.
Question 5 of 30
One of your coworkers starts making sexual comments about guests on the video monitors. What do you do?
Question 6 of 30
What skills would you like to develop in this job?
User-Submitted Answers
1.
I would like to develop my attention to detail skills as this job will entail alot of use of that skill.
2.
To further my work skills an to know more about the company.
3.
Consntration is best thing.
4.
Creation of hierarchy charts to depict repeat offenders and those they are associated with.
5.
My computer skills but as human beings we never stop learning.
6.
Video surveillance operation skills.
7.
It will be something different because I would not be face to face with people.
8.
I want to know more about table games.
9.
The more as the job require me to use my skills.
Question 7 of 30
As a surveillance operator, it is very important to be detail oriented. How do you stay organized and focused on the correct details?
User-Submitted Answers
1.
Yes I am don t like to have any doubting when doing a project.
2.
Yes follow rules and on time.
3.
Yes I am I want to get things right.
4.
Yes I am once im confiedented in the job im performing.
5.
Yes, once i'm skilled an feel confident then I start an trying to do things in a faster an impoved way.
6.
Very. Small overlooked details often are the cause of the biggest issues at work.
7.
By using oral and verbal communication skills.
Question 8 of 30
What is your greatest weakness?
Question 9 of 30
As a surveillance operator you have many options to further your career path. What seems most interesting for you?
Question 10 of 30
What started your interest in surveillance?
Question 11 of 30
Are you a leader or a follower?
Question 12 of 30
How would you describe your personality?
Question 13 of 30
When have you shown great integrity at work?
Question 14 of 30
Have you ever had to deal with equipment failure? What did you do or what would you do in that situation?
Question 15 of 30
Why do you want to work for us?
Question 16 of 30
Would you consider yourself tech savvy?
Question 17 of 30
What are your short term career goals?
Question 18 of 30
What are your long term career goals?
Question 19 of 30
Name the top 3 skills you possess that will help you the most in this role.
User-Submitted Answers
1.
I have good observation skills and I think it will be necessary to identify suspicious activity.
2.
I learn security programming and I do best.
3.
My skills are very transferable to enhance this position. Many years of law enforcement training at tribal, local, state, and federal levels.
4.
Tables which I know most, slot, count procedures.
5.
I have always be fair and trust words.
6.
I have already been a CCTV Operator of a certain busy industry.
Question 20 of 30
Why are you the best candidate for this surveillance job?
User-Submitted Answers
1.
I believe I am the best candidate for this job because I am hard working and have a good work ethic and I do not slack off the job.
2.
Can do attitude, team player ultilize my past employment experience to possible benifit the company.
3.
Because I am very honest person and I can do work a very long time and also l can do work under pressure as well and I can do work any time and any conditions.
4.
27 years of military and law enforcement experience.
5.
The number of years being in the industry and a little knowledge of other departments like slots and count room.
6.
Because of my dedication towards work and my ability to learn and cope with mu colleagues also in any field of work makes me capable of doing/performing this job.
7.
I will get the job done in make sure that things are runing fair.
8.
I am willing to give 100% everyday an great team player.
9.
Not enough the best but I have some experience on this activity.
10.
I dedicated and easy to work with. I can also work under supervision.
Question 21 of 30
Describe a time when you were asked to keep information confidential.
User-Submitted Answers
1.
I know I am not best enough, but I am willing to learn alot.
2.
Many times I have kept information confidential when my friend stole stationery off another friend.
3.
When it would jepordize an persons lively hood.
4.
Supose someone do wrong and I seen that person so I will do first check the camera number which camera they are and call the security guard to hold that person and check them and do the further procces.
5.
Top Secret Clearance with the Military for 27 years and 13 years of working confidential cases in law enforcement.
6.
On the ships, a fellow crew members was in question about a silly remark.
7.
When we were investigating the entrance of an unauthorized person, we had to be very keen on details, so we had to keep it between the security personnel only.
8.
When my client didn't want family member to know about their health.
9.
When one of my supervisors told me about someones promossion.
10.
It was at the time I asked to keep records of the incident of a person who steal a client property.
11.
As a cctv operator you cannot give information or detail what happen. But in case of the video their is few person a police or officer.
Question 22 of 30
How do you involve your manager when you make a decision?
User-Submitted Answers
1.
I operate best in an environment of trust, reliance and respect. Communication is a natural component in that sort of environment. As I begin to formulate a decision, I find myself asking the “What would you think if...” types of questions to supervisors as well as staff. I rely on feedback from as broad-a-base as possible when making a decision. The chances for approval (from supervisors) and support/action (from staff) are increased when those parties know that they had a voice in the decision.
2.
I will permission/ approval to him.
3.
I make sure that my manager is comfortable with my decisions before I make it during learning periods and with new incidents.
4.
Ask them for any ideal s or their opinon.
5.
Ask something around problem to him.
6.
I give my point of view and do the best.
7.
If I don't know the answer myself I always ask my supervisor.
8.
I never make a decision I wait for my manager to make a decision.
9.
I'll make sure that it's for the best and beneficial to the company and inform first to my superior.
10.
If their something that I Do not know I would phone him or her.
11.
When doing something i'm not fimarilar with doing I will invole my manager. To make sure it is done correct.
12.
Always get his opinion on the matter.
13.
My Manager is aware of this and he doesn't have any doubt.
14.
When I cant answer a guest question thats when I get my hotel manager for his imput.
15.
Asking is the best to make a decision because if you ask he/she suggest. The decision maybe will be final.
Question 23 of 30
Have the jobs you held in the past required little attention, moderate attention, or a great deal of attention to detail?
User-Submitted Answers
1.
Guarding voult, securing the safety of the people.
2.
Great attention, due to dealing with the outside public in wich it can cost the company great loss in money.
3.
Watch the guest who playing game.
4.
I don't have a experience.
5.
Great deal of attention to detail by conducting research into various criminal enterprises and organizations such as phone records, social media exploitation, etc.
6.
It was like making sandwiches for a living because thats what it was.
7.
Great deal of attention, like in the casino industry one has to be too vigilant a small mistake can cause a house millionshares.
8.
A great deal of attention specially when we had to take full attention of an occurrence to be investigated by my superiors.
9.
Great deal dealing with clients with mental illness.
10.
Great deal of attention when doing travel plans for one of my guest.
11.
Great deal of attention, when planning a guest travel.
12.
Great attention when making trave lplans for our guest in the hotel.
13.
Required a great attention because I were watching on client properties.
14.
Great deal of attention.When doing a guest's reservation its a must to have their travel plans correct.
15.
Great deal of attention to detail.
Question 24 of 30
What do you know about our company?
User-Submitted Answers
1.
SKYCITY is a leading entertainment and gaming business with a great brand and an iconic status as a New Zealand and Australian listed company. Entertainment is its core business.
2.
Family owned an family orientated.
3.
I am first time in your compony so I don't know about more.
4.
I know that the gaming industry has a tendency to attract vice and know how to thwart those issues.
5.
It's one the best and top company in the country today.
6.
It a great company an I always worked as a team member.
7.
I have been employed for you for the past 4 1/2 years have knowedge in cashier, hotel, floorset up of casino.
8.
G4S is one of the leading security company in Tanzania.
9.
Your company is the best retail store. I will do the best when you hire me.
Question 25 of 30
Do you have any post-secondary education?
Question 26 of 30
Walk me through your resume, highlighting your surveillance experience.
Question 27 of 30
As a surveillance operator, you will be responsible for documenting any incidences. Do you have experience in writing and documentation?
Question 28 of 30
Do you have a criminal record?
Question 29 of 30
If you could attend training of any kind, what would you choose?
Question 30 of 30
Your coworker consistently forgets to organize the tapes in chronological order before ending his shift and handing over the post to you. What do you do?

About Surveillance Operator

February 6th, 2017

A Surveillance Operator can also hold job titles such as CCTV Operator, Security Officer, or Surveillance Investigator. Using computer surveillance equipment, a Surveillance Operator spends their time observing the behavior of patrons in businesses and public spaces such as casino's, shopping malls, hotels, tourist attractions, parking garages, construction sites, hospitals, government buildings, and more.

Attention to detail and the ability to closely monitor CCTV footage is required for this role. Good judgement is important as is the ability to make important and timely decisions while under pressure. Understanding social norms and human behavior is also an important skill as a Surveillance Operator.

Strong documentation skills are needed as a Surveillance Operator may be asked to document and report any potential incidences, criminal behavior or unusual circumstances.

Formal post-secondary education is generally not required to be successfully employed as a Surveillance Operator; however, a High School Diploma or GED may be expected. To be competitive in this line of work it is recommended that a Surveillance Operator take some coursework or certification in security related matters such as Criminal Justice, Psychology, Self-Defense, CCTV operation and computer programming/ troubleshooting.

Most Surveillance Operator roles require a full criminal background check. A Security Industry Authority (SIA) licence may also be required. In order to take some of these courses, you may have to be of legal age in your State. Protective Services roles may require additional security clearance.

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