How do you ensure that your team remains diligent and compliant with the security measures you put into place?

Why the Interviewer Asks This Question
Focus Your Answer On
What to Avoid
Entry Level Example
Answer Example

The interviewer asks this question because security professionals must be diligent in protecting the people or property in their care. As a Security Manager, the interviewer wants to see that you take the time to teach and train your team to ensure compliance at all times. Talk to the interviewer about how your leadership approach and training methods lead to the success of your team members.

Focus on describing your leadership skills that ensure your team remains compliant with security measures put in place. Show the interviewer that you are professional, take your job seriously, and correct any non-compliant team members.

If you have had non-compliant team members in the past, avoid blaming them for not following security protocols. Instead, describe how you communicate to your team members to ensure the security measures are followed.

"As I am new to the security industry, I have not worked as a Security Manager or implemented security measures in the workplace. When I am hired to work as a Security Manager, I plan to use my leadership and communication skills to ensure compliance. I will talk with my team, expressing the importance of remaining diligent and compliant with the security measures I will put in place. If anyone has concerns or questions, I will answer their questions and address their concerns. I plan to do periodic reviews to ensure my team is compliant."

"I ensure that my team remains diligent and compliant by being a strong leader who guides by example. I also deliver excellent communication, which includes setting clear expectations. As a leader, I take the time to answer and address my team's concerns and questions. I ensure a full understanding of protocols and policies through consistent testing. I encourage accountability by having each team member sign off on their understanding when introducing a new concept or implementing a new protocol. I hold daily team meetings for regular team maintenance where we review expectations and tasks. With recruits, I triple-check for understanding, and I pair our recruits with more seasoned Security Officers to ensure the development of good habits. This approach has led to a lot of team success, and I plan to utilize this leadership approach in this Security Manager role."