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Court Clerk Interview
Questions

25 Questions and Answers by Heather Douglass

Updated August 20th, 2018 | Heather has over 20 years experience recruiting and hiring candidates,
specifically in the health care industry.
Question 1 of 25
Give me an example that demonstrates your attention to detail.
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How to Answer
Attention to detail is vital to your role as a court clerk. You will be managing essential documents and information that affects individuals livelihood as well as businesses and government entities. Assure the interviewer that you embody precision and accuracy.
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Top 25 Court Clerk Interview Questions with Full Content
1.
Give me an example that demonstrates your attention to detail.
Attention to detail is vital to your role as a court clerk. You will be managing essential documents and information that affects individuals livelihood as well as businesses and government entities. Assure the interviewer that you embody precision and accuracy.

Heather's Answer #1
"I noticed an error in a legal document just hours before the deadline when I was proofing the info for a big case. It was missing some information, and I could not get a hold of the lawyer. I searched my records and pulled my resources to fill in the missing information."
Rachelle's Answer #2
"When completing my Bachelor's Degree in Criminal Justice, I am proud to say that I graduated top of my class. My attention to detail, ability to meet deadlines and particular research skills are what earned me that status."
Anonymous Answer
"I noticed significant errors on multiple legal documents as I was walking to the courthouse ready to file. I went back to the office looking for the lawyer, but he steps out for a scheduled meeting. Right then, I opened the electronic records and began fixing the mistakes, and filed before closing time."
Alexandra's Answer
Great answer! This shows that you have attention to detail and were proactive in fixng the error.
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Anonymous Answer
"I completed half of my undergraduate courses online, and all of my graduate courses online and attention to detail was very important. When completing online courses, it was essential to pay attention to all the instructions given for an assignment or exams so that you could successfully submit the assignments. It is very easy for things to get lost in translation when you are not communicating with someone face to face. For that reason, it was important to read, re-read, write down, and confirm when unsure of a certain set of instructions. With my experience working with children all these years, attention to detail is the most important factor. When parents trust you enough to leave their children with you, they trust you to pay attention to the little details that they tell you when they drop their kids off. They trust you to understand any allergies their children may have or any activities that their children can’t participate in. Those details are very important in making sure that not only are the parents satisfied but the children are happy as well."
Rachelle's Answer
This is a very complete answer that not only shows your ability to be organized but also meticulous and aware of the needs of others. Nicely done!
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2.
What is your greatest accomplishment so far?
As a successful court clerk, you have many accomplishments. Tell the interviewer that you set goals for yourself and work towards achieving them. Show that you can follow through and that you are ambitious. Give an example of an achievement that shows these characteristics of yourself. Think about a project or a training you completed that was challenging and share your process for tackling the challenge.

Heather's Answer #1
"When I enrolled in college to become a court clerk I knew it would take me awhile as I was only able to attend night classes. I gave myself a time frame for school and was realistic about how I would be able to complete the training while working full time. I set a deadline for when I wanted to complete my certification and studied hard to get there."
Rachelle's Answer #2
"My greatest accomplishment has been getting back into school and preparing to enter law school. I have a few years to go, but I'm excited to reach that next goal that I've set."
Anonymous Answer
"My greatest accomplishment has been getting back to school to work on my Bachelors Degree in Criminal Justice Administration."
Alexandra's Answer
Cool answer! Be prepared to explain why this is your biggest accomplishment - what about it is special and makes you proud? That's what I would ask if I were the interviewer.
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Anonymous Answer
"My greatest accomplishment so far is getting my master’s in criminal justice. I decided to complete it online so that I could also work, and it was the most rewarding experience I’ve had so far. I learned a lot about commitment and dedication towards myself and the things that I wanted to accomplish throughout the program."
Rachelle's Answer
Good for you! This is a fantastic accomplishment that you should be very proud of. Completing a master's online takes a lot of discipline, so this characteristic will undoubtedly shine through.
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3.
Most people that come into the court room already have a high level of stress, how will you treat them to help calm their nerves?
The interviewer is asking this question to hear how you handle stressful situations and difficult personalities. As a court clerk, you handle stressed out, angry or frustrated individuals on a regular basis. Explain any experience you have either in an office environment or a customer service role. Tell the interviewer some ways you help others to feel more relaxed. What qualities do you have that others find helpful when they are experiencing stress or anxiety? Having a calm demeanor and thick skin can help you deal with some of the most difficult people and situations. Share your experience and show off your strengths!

Heather's Answer #1
"When clients are visibly stressed when they enter the courtroom, I take a moment to remind them to take a breath and relax quietly. I let them know that I'm there for them and just to ask if they need anything. I've found by simply reassuring the client it brings their stress level down."
Rachelle's Answer #2
"Coming prepared and not frazzled shows the client that you are organized and ready to tackle their case. Being able to focus on them and not the fact that you are unorganized puts them at ease."
Anonymous Answer
"I would treat them with patience and make sure they feel that they are being listened to. Many people can calmly say how they feel when they are being heard and that they are your main priority at the moment. The disconnect happens when those you are dealing with can sense any distraction or indifference."
Rachelle's Answer
Your answer shows a lot of awareness when it comes to the psychology behind people and communication. Very well done!
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Anonymous Answer
"I would assure the client to relax and take a deep breath and that I will be here if I can be at any help to them."
Rachelle's Answer
Knowing they have help is often very calming. It seems you are caring and patient!
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4.
Tell me about your experience managing confidential information.
As a court clerk, you have worked in clinical or legal positions where you were responsible for managing client information. Tell the interviewer about administrative roles dealing with health, security or government information. When you talk about your experience, be sure to discuss how it pertains to the job description. You can also show off your skills and strengths by highlighting your accomplishments or awards for your performance and consistency.

Heather's Answer #1
"When managing confidential information I'm careful to follow state and federal laws of securing documentation. I always hand -deliver documentation within the building as well as properly storing it in my office."
Rachelle's Answer #2
"I handle all my paperwork and information confidentially. My job is to safeguard the information that I'm managing and preparing for cases."
Anonymous Answer
"My experience as a Legal Assistant and Human Resources Assistant have given me a great deal of experience handling confidential information. Everyone deserves confidentiality. I do have experience using software designed for safeguarding as well."
Alexandra's Answer
This is a good answer. I would expand on what types of information you had to keep confidential (financial, personal, legal info). Expanding on specifics helps create a stronger visual for the interviewer, and those specific examples could make it easy for the interviewer to connect your experience to the requirements of the job for which you are interviewing.
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Anonymous Answer
"While interning at the police department and juvenile detention center, I dealt with confidential information all the time. Living here for most of my life, there were, of course, names and people that I recognized. It was important for me not to share information of every name and case I came across with outsiders for their confidentiality and the confidentiality and trust of the organizations."
Rachelle's Answer
Your answer showcases your strong ability to use discretion - a very good response! I like that you are adding specific examples when answering your questions. This approach helps to bring your background to life, for the interviewer.
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5.
Why should we hire you as our next court clerk?
As a court clerk, you have a lot of great qualities that would make you an excellent candidate for the job. If you can't think of ways that you are unique, ask a few friends or family members what they feel sets you apart from other people. Their observations may help you understand how you are perceived.

Perhaps you already know what sets you apart! This could include any industry accolades, individual achievements, additional industry related training, a second language, or how involved you are in the community. Don't be afraid to brag about yourself a bit. In an interview, you are your most influential advocate.

Heather's Answer #1
"You should hire me because I am unlike anyone else you have interviewed before. When I started my career, I was the youngest court clerk that particular municipality had ever hired. That didn't stop me from becoming the most productive employee they had. I am dedicated to my craft and engaged in this industry to the point where I commit myself to taking at least one legal development or leadership related workshop every year. I am a competitive achiever. You won't be disappointed when you hire me."
Rachelle's Answer #2
"I'm qualified and passionate about being a court clerk. I am excited about the idea of delivering value to your jurisdiction and will hustle for the opportunity to go above and beyond for your clients and cases."
Anonymous Answer
"I want to improve the quality of service by providing the public who comes to the court with respect and professionalism through the use of my skills and knowledge."
Alexandra's Answer
This is a great line for why you want to be the next court clerk. I recommend answering this question by focusing on what sets you apart from other candidates. Is your motivation to improve the quality of services why they should hire you? Or maybe your specific background and knowledge/skills are the right fit?
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Anonymous Answer
"You should hire me because I would be a great addition to the team of people who are employed here. With the knowledge I already have in criminal justice procedures and my ability to fit in in different environments, it won’t take much for me to acclimate to what will be asked of me for this job."
Rachelle's Answer
Perfect! Interviewers often like to hear that you plan to fit in well, and fast-track your training.
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