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Court Clerk Interview
Questions

25 Questions and Answers by
| Heather has over 20 years experience recruiting and hiring candidates,
specifically in the health care industry.

Question 1 of 25

How do you handle stressful situations?

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Court Clerk Interview Questions

  1. 1.

    How do you handle stressful situations?

      Stress management will be essential for you to be able to handle tight deadlines, massive amounts of paperwork and demanding clients. Before answering this question, think of some tools that have helped you manage your stress. What will you do when you can't take a break when you need it? How will you stay calm when dealing with those challenging personalities? Share any helpful techniques that you use every day to remain clear-headed in some of the most stressful scenarios.

      Heather's Answer

      "I've learned not to take words or actions of stressed clients personally. Even when I'm feeling rushed or overwhelmed by a deadline and being pulled in too many directions, I can ground myself to ensure that my work is correct and properly filed."

      Rachelle's Answer

      "If I am faced with stressful situations I've found that asking for help is beneficial. Being able to share the load makes the situation easier. In return, I am always willing to help my colleagues when they need it."

      View answer examples for this question >

      Anonymous Answer

      "First, I prioritize my work. Make sticky notes referring to them to remember the next important task and start working on it. I resorted to quick snacks like dry fruits while working and step out of the public eye to flex my muscles and kept myself hydrated and take a couple of minutes to visit the washroom and wash my face and eyes to deal with the computer screen. Just simple measures that make a huge difference and help me rejuvenate and get back on track."

      Rachelle's Answer

      Your dedication to your work is unmatched! This answer shows an enormous amount of care and loyalty to your responsibilities.

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      Anonymous Answer

      "I handle stress very well. I work in a place with deadlines and have learned to prioritize. When a new assignment arises, I'll review it and then begin working on it. Staying on a deadline is very helpful for lowering stress."

      Rachelle's Answer

      It sounds as though you have an essential foundation for managing stress. If you have a recent example of a time when you handled a stressful situation (a specific story), then this question is an excellent opportunity to do so and create further engagement with the interviewer.

      Was this answer helpful? Yes or No
  2. 2.

    How would you rate your performance in this interview so far?

      The interviewer would like to know if you are satisfied with your interview performance. Be honest when you answer this. If there have been awkward lulls in your interview, or poor answers, you both know that it has happened. Own up to those moments and do your best to recover!

      If you feel that your performance in the interview is going well: "I believe that this interview has been quite informative and I am happy with my performance. Is there anything that I can clarify for you from this conversation?"

      Heather's Answer

      "I believe that this interview has been quite informative and I am happy with my performance. Is there anything that I can clarify for you from this conversation?"

      Rachelle's Answer

      "If you feel that your performance in the interview is not going well: "I am not sure if I have been able to portray myself 100% accurately in this interview; although, I am trying my best. If there is anything more that I can clarify for you, I would be happy to do so."

      View answer examples for this question >

      Anonymous Answer

      "I'm feeling very confident today and look forward to the next steps in the interview process!"

      Rachelle's Answer

      Terrific! You show a lot of confidence :)

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      Anonymous Answer

      "I believe that this interview is going well so far. Is there anything that you would like me to clarify from the previous questions?"

      Rachelle's Answer

      Perfect!

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  3. 3.

    Have you ever broken a confidentiality agreement?

      Companies will have confidentiality agreements for a variety of reasons. These could be to protect their trade secrets or to ensure that you do not bring clients over on the occasion that you leave their company. Talk to the interviewer about your thoughts on confidentiality agreements.

      Heather's Answer

      "I never have, to my knowledge, broken a confidentiality agreement. Despite my reasons for leaving a position, I would never choose to hurt a previous employer in any way."

      Rachelle's Answer

      "No. I have only once had a confidentiality agreement and had no problem adhering to it."

      View answer examples for this question >

      Anonymous Answer

      "Never. Not once while working for the law office, in HR, or when working for the state."

      Rachelle's Answer

      Solid answer! It is apparent that you have a strong moral compass.

      Was this answer helpful? Yes or No
      Anonymous Answer

      "I have never broken a confidentiality agreement. Confidentiality, especially in this line of work, is very important."

      Rachelle's Answer

      It's great that you took the time to solidify the importance of confidentiality in this line of work. Good answer!

      Was this answer helpful? Yes or No
  4. 4.

    Tell me about your experience managing confidential information.

      As a court clerk, you have worked in clinical or legal positions where you were responsible for managing client information. Tell the interviewer about administrative roles dealing with health, security or government information. When you talk about your experience, be sure to discuss how it pertains to the job description. You can also show off your skills and strengths by highlighting your accomplishments or awards for your performance and consistency.

      Heather's Answer

      "When managing confidential information I'm careful to follow state and federal laws of securing documentation. I always hand -deliver documentation within the building as well as properly storing it in my office."

      Rachelle's Answer

      "I handle all my paperwork and information confidentially. My job is to safeguard the information that I'm managing and preparing for cases."

      View answer examples for this question >

      Anonymous Answer

      "My experience as a Legal Assistant and Human Resources Assistant have given me a great deal of experience handling confidential information. Everyone deserves confidentiality. I do have experience using software designed for safeguarding as well."

      Alexandra's Answer

      This is a good answer. I would expand on what types of information you had to keep confidential (financial, personal, legal info). Expanding on specifics helps create a stronger visual for the interviewer, and those specific examples could make it easy for the interviewer to connect your experience to the requirements of the job for which you are interviewing.

      Was this answer helpful? Yes (1) or No (0)
      Anonymous Answer

      "While interning at the police department and juvenile detention center, I dealt with confidential information all the time. Living here for most of my life, there were, of course, names and people that I recognized. It was important for me not to share information of every name and case I came across with outsiders for their confidentiality and the confidentiality and trust of the organizations."

      Rachelle's Answer

      Your answer showcases your strong ability to use discretion - a very good response! I like that you are adding specific examples when answering your questions. This approach helps to bring your background to life, for the interviewer.

      Was this answer helpful? Yes or No
  5. 5.

    How many days were you absent from work last year?

      A part of being a diligent employee is to ensure that you are always on time and present when expected. It's great to even be 10 minutes early rather than just showing up right on the dot. Talk to the interviewer about your attendance.

      Heather's Answer

      "I had zero unexcused absences last year. In total, I took 12 vacation days out of my 15 allotted days. I was sick just 2, and a note from my doctor accompanied those. Once I was late due to a terrible snow storm, and I always try to be 10 minutes early for my shift."

      Rachelle's Answer

      "I cannot recall the exact number, but I think it was around three days total. All absences were excused and with notice."

      View answer examples for this question >

      Anonymous Answer

      "The only time I was not at work was when I took my allotted two weeks of vacation time."

      Rachelle's Answer

      Straightforward and to the point! It's clear that you are reliable; however, you may want to add a final qualifying statement. I have provided an example below.

      "I only took my two weeks' vacation last year. I am a reliable person who consistently comes to work as expected."

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  6. 6.

    Why do you want this job?

      Interviewers just want to hear that you are committed to this role and that you intend to be there long-term. A simple 'I want this job' can do more for you than you may think!

      Show the interviewer that you are committed to this interview by discussing what you learned from their website and talking about what intrigues you about the role. Openly share with the interviewer why this job is the best opportunity for you.

      Heather's Answer

      "I want this job. Aside from it being close to my home, this role aligns perfectly with my post-secondary training and long-term career interests. If you were to offer me this role, you would not be disappointed."

      Rachelle's Answer

      "I am looking for a great start to my career as a court clerk and have heard excellent things about your team. I believe this is the best possible start to my career, and I look forward to showing you what I can do!"

      View answer examples for this question >

      Anonymous Answer

      "I want to improve the quality of service by providing the public who comes to the court with respect and professionalism through the use of my skills and knowledge."

      Alexandra's Answer

      Great answer! This question is meant to gauge your interest in the position. Interviewers want to move forward with candidates who are excited and passionate about the position.

      Was this answer helpful? Yes or No
      Anonymous Answer

      "The process of court proceedings has interested me since I was able to witness them myself. I believe that this is a very important line of work within the criminal justice system to move along criminal procedures. I believe that my passion for being involved in this community and my passion for starting a career within the criminal justice system will take me far here."

      Rachelle's Answer

      A wonderful response that steers very far from the generic answers that most candidates give. Great detail and reasoning.

      Was this answer helpful? Yes or No
  7. 7.

    Most people that come into the court room already have a high level of stress, how will you treat them to help calm their nerves?

      The interviewer is asking this question to hear how you handle stressful situations and difficult personalities. As a court clerk, you handle stressed out, angry or frustrated individuals on a regular basis. Explain any experience you have either in an office environment or a customer service role. Tell the interviewer some ways you help others to feel more relaxed. What qualities do you have that others find helpful when they are experiencing stress or anxiety? Having a calm demeanor and thick skin can help you deal with some of the most difficult people and situations. Share your experience and show off your strengths!

      Heather's Answer

      "When clients are visibly stressed when they enter the courtroom, I take a moment to remind them to take a breath and relax quietly. I let them know that I'm there for them and just to ask if they need anything. I've found by simply reassuring the client it brings their stress level down."

      Rachelle's Answer

      "Coming prepared and not frazzled shows the client that you are organized and ready to tackle their case. Being able to focus on them and not the fact that you are unorganized puts them at ease."

      View answer examples for this question >

      Anonymous Answer

      "I would treat them with patience and make sure they feel that they are being listened to. Many people can calmly say how they feel when they are being heard and that they are your main priority at the moment. The disconnect happens when those you are dealing with can sense any distraction or indifference."

      Rachelle's Answer

      Your answer shows a lot of awareness when it comes to the psychology behind people and communication. Very well done!

      Was this answer helpful? Yes (2) or No (0)
      Anonymous Answer

      "By handling their issues calmly and having easy conversations while explaining each step I'm taking to make them feel calmer."

      Rachelle's Answer

      Very nice approach! Being calm and ensuring that you are easily understood are perfect ways to help people remain relaxed and comfortable.

      Was this answer helpful? Yes or No
  8. 8.

    How has your post-secondary education prepared you for this job?

      While attending post-secondary studies, you likely learned some core skills that would be transferable to any position. Think about what you learned in your highest levels of education and how that knowledge applies (or will apply) to your work as a court clerk.

      Some of these skills could include:

      - Time Management
      - Creative Thinking
      - Business Writing
      - Public Speaking
      - Presentation Building
      - Independent Learning
      - Academic Research
      - Self-Motivation

      Heather's Answer

      "I've earned my BS in Criminology and utilized my degree in my last court clerk position. In addition to understanding the legal jargon and other components related to this career path, my post-secondary education also molded my abilities in research, writing, and communication."

      Rachelle's Answer

      "I just finished my degree in Criminology. In addition to the knowledge base, I also learned excellent time management and research habits. I look forward to being able to use my degree and my last year of volunteer experience at this courthouse."

      View answer examples for this question >

      Anonymous Answer

      "At this moment I'm pursuing my B.S. in Criminal Justice Administration with a focus on court procedures and criminal law. I've acquired additional professional skills working for the court."

      Rachelle's Answer

      Very nice start! I recommend that you add more concrete details regarding the court-related professional skills that you have gained.

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      Anonymous Answer

      "I graduated SAIT with a legal assistant diploma in 2016. I have learned many areas of law, such as criminal, family, wills and estate, real estate, and litigation, as well as legal software, legal writing, and typing."

      Rachelle's Answer

      Nice details! Listing some of your coursework will help the interviewer to see exactly where your knowledge is a fit.

      Was this answer helpful? Yes or No
  9. 9.

    In any team you have people that do not perform. How do you manage an under-performer?

      As a court clerk, you may have had the opportunity to supervise an individual that you found challenging. Briefly discuss why this employee was challenging without using their name or too many details. Similar to questions asking about problem-solving or when you made a mistake, focus your answer on the solution. Your reaction to the situation is far more important to the interviewer than the problem itself. Explain your approach and why you decided to handle the situation in that manner.

      Heather's Answer

      "When I encounter a difficult employee, especially in a group setting, I like to observe the situation so I can evaluate the members' strengths. Once identified I could re-direct them to work on something that they will excel at instead of bringing down the team."

      Rachelle's Answer

      "I have not had the opportunity to be a manager as of yet; however, I would handle an under-performing employee the way I have observed my professors working with under-performing students. You give them the tools to succeed; however, you cannot hold their hand through the entire process."

      View answer examples for this question >

      Anonymous Answer

      "While coordinating the training program in my previous job, I always sent out two email reminders that training wasn't complete. It was very important that every training should be completed due to compliance and the fact that our grant funding was dependent on it. If both emails were ignored, I would then reach out to the regional manager for assistance, and my last option was my HR Director that ensured compliance."

      Rachelle's Answer

      Your approach sounds methodical and attentive - this is an excellent example of underperformer management.

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      Anonymous Answer

      "If someone is under-performing, it is important to observe why that may be. The position you have them in may not be beneficial to the team. When managing a team, it is important to take into consideration everyone’s strengths and apply them where they will excel."

      Rachelle's Answer

      Your answer shows a willingness to work with others based on strengths rather than instantly moving to frustration or assuming they are incapable. This shows maturity and a great ability to work in a team environment where skill levels vary.

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  10. 10.

    Where do you see yourself five years from now?

      It's impossible to know where you will be in 5 years but do assure the interviewer that, given all possible circumstances, you could see yourself as a long-term fit for their position.

      Heather's Answer

      "Ideally, five years from now, I would love to see myself growing into a more prominent leadership role within the court system. My career interests align very nicely with your company's goals which helps me to see a great long-term fit here."

      Rachelle's Answer

      "In 5 years I would like to be seen as an authority in the clerk department. I would like to be well-connected and trusted when it comes to my work here."

      View answer examples for this question >

      Anonymous Answer

      "In 5 years, I'd like to be seen as someone with deep expertise with my Bachelors, and I know that's something that I'll have an opportunity to do here."

      Alexandra's Answer

      Good answer! It might be helpful to expand on your goals within this specific position. Do you want to use your expertise to move up in this role or help train new court clerks? By putting your goals in the frame of the position/company you're interviewing for, it shows the interviewer that you have the desire to grow there.

      Was this answer helpful? Yes or No
      Anonymous Answer

      "Five years from now, I see myself progressing my way through the court system, whether that be advancing to a leadership position or deciding to pursue a law degree and becoming a judge one day."

      Rachelle's Answer

      You sound very ambitious! The interviewer should be happy to hear that your career goals go far but still within this line of work.

      Was this answer helpful? Yes or No
  11. 11.

    How would you describe your work ethic?

      When the interviewer asks about your work ethic, they are looking for specific examples or keywords they can relate to. When you read the job posting or job description, do they refer to particular organizational ethics? Talk about their values and how those align well with your personal work values.

      Heather's Answer

      "I am a very dedicated and loyal employee. I saw on your website that you describe your vision as honest, transparent and you go the extra mile for your clients. My work ethic is the same. I am honest, flexible, and come ready to work hard for my employer every day."

      Rachelle's Answer

      "I am honest, dependable, and hard working. I am sure that any of my coworkers would agree."

      View answer examples for this question >

      Anonymous Answer

      "I'm very adaptable. I multi-task and am persistent."

      Rachelle's Answer

      This answer is a good start! Next, be sure to share the ways that you portray these qualities in your daily work. I have provided a starter, below.

      "I describe myself as an adaptable, persistent multi-tasker. When it comes to adaptability, I...(tell a brief story example). I am persistent by...(give an actionable example.) I handle multi-tasking by...(tell a story of when you successfully multi-tasked)."

      Was this answer helpful? Yes or No
      Anonymous Answer

      "I would describe my work ethic as reliable, dedicated, and driven. I think that all of my previous employers would say the same as well."

      Rachelle's Answer

      Well done! It's a nice addition to mention how your employers would agree.

      Was this answer helpful? Yes or No
  12. 12.

    When entering a new job, describe how you build relationships with your new coworkers and supervisors.

      Due to a wide variety of personalities, relationships can take time to form. How do you ensure that you have a strong line of communication with your co-workers and supervisors, right from the start?

      Heather's Answer

      "I understand that some relationships come quickly and others take time to nurture. When starting a new job all that I can do is be my true self and let my personality, integrity, and reliability speak for itself."

      Rachelle's Answer

      "I show up on time and dressed appropriately. I spend as much time as I can getting to know my new coworkers and telling them about myself and my family. It is important to understand people on a bit of a personal level to know how to approach them."

      View answer examples for this question >

      Anonymous Answer

      "When entering new jobs, I build relationships by earning trust. I do this by proving that I am reliable, capable of being a team player, and honest in my interactions. Without having trust in your coworkers and supervisors, it can be difficult to find common ground to be able to work together successfully."

      Rachelle's Answer

      Your approach to building relationships sounds genuine and respectful. Very nice answer.

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      Anonymous Answer

      "Show them that you are reliable and that you aren't out to throw them under the bus. Collaborate to help them out and be efficient so everyone gets to go home when all the work is done. Good people will return the goodwill."

      Rachelle's Answer

      These are all great ways to build strong coworker relationships! Next, since the question asks how *you* build relationships (not the general public), you'll want to turn this answer into a first-person response versus 'royal you' language. I've provided an example for you below.

      "I build relationships with my coworkers and supervisors by being reliable. I collaborate and help my team members so that everyone's work is efficient and completed on time. I have found that when I am good to others, they return the goodwill. If I am hired in this new role, I will start to build strong relationships with my new coworkers and leaders by...(give measurable examples of how you plan to build rapport in this role)."

      Was this answer helpful? Yes or No
  13. 13.

    Describe your experience working in a court environment. What do you like about it? What do you dislike?

      The interviewer wants to know more about your work history. When asked by the interviewer about your career, focus on the positive! Explain how this environment is a perfect fit for you as you talk about what you enjoy. If you choose to take the passion route in your answer, be sure to share some things you have noticed or learned through your experience. When you share anything you dislike, make it constructive. Try not to focus on aspects of the environment that are trivial.

      Heather's Answer

      "I have had an extremely positive experience in my court clerk career so far. My interest in the judicial system and being a part of something that can make a greater impact is so meaningful to me. Every job has its ups and downs but, honestly, I prefer to focus on the meaningful and fulfilling parts of this career path."

      Rachelle's Answer

      "I have one year of experience as a court clerk. Because I'm a very organized and detailed oriented person, I enjoy being able to pull of the documentation for the case and review it for accuracy. I dislike the long hours it can create, but it is all worth it at the end."

      View answer examples for this question >

      Anonymous Answer

      "I only have experience drafting court documents and submitting applications to court. You learn which procedural concerns are important to a judge and which aren't. It's important never to take things for granted."

      Rachelle's Answer

      A couple of recommendations: 1) Beware of 'you' phrasing vs. owning your answer as a personal 'I' statement. This is a fundamental shift to make for a job interview. 2) Avoid starting an interview response with a statement of 'I've only...I do not...I have not...' Try coming from a place of what you *do* have. 3) Are you able to explain your thoughts regarding 'never taking things for granted' and how it applies to the question?

      Was this answer helpful? Yes or No
      Anonymous Answer

      "I like working in a court environment because you get to see a variety of cases, learn from each action, and assist members of the community. I can make a difference by handling each case with courtesy and professionalism and by providing as much assistance as possible."

      Rachelle's Answer

      Well worded! You show a lot of positivity in your response by focusing on what you enjoy and where you would like to contribute.

      Was this answer helpful? Yes or No
  14. 14.

    Give me an example that demonstrates your attention to detail.

      Attention to detail is vital to your role as a court clerk. You will be managing essential documents and information that affects individuals livelihood as well as businesses and government entities. Assure the interviewer that you embody precision and accuracy.

      Heather's Answer

      "I noticed an error in a legal document just hours before the deadline when I was proofing the info for a big case. It was missing some information, and I could not get a hold of the lawyer. I searched my records and pulled my resources to fill in the missing information."

      Rachelle's Answer

      "When completing my Bachelor's Degree in Criminal Justice, I am proud to say that I graduated top of my class. My attention to detail, ability to meet deadlines and particular research skills are what earned me that status."

      View answer examples for this question >

      Anonymous Answer

      "I noticed significant errors on multiple legal documents as I was walking to the courthouse ready to file. I went back to the office looking for the lawyer, but he steps out for a scheduled meeting. Right then, I opened the electronic records and began fixing the mistakes, and filed before closing time."

      Alexandra's Answer

      Great answer! This shows that you have attention to detail and were proactive in fixng the error.

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      Anonymous Answer

      "I completed half of my undergraduate courses online, and all of my graduate courses online and attention to detail was very important. When completing online courses, it was essential to pay attention to all the instructions given for an assignment or exams so that you could successfully submit the assignments. It is very easy for things to get lost in translation when you are not communicating with someone face to face. For that reason, it was important to read, re-read, write down, and confirm when unsure of a certain set of instructions. With my experience working with children all these years, attention to detail is the most important factor. When parents trust you enough to leave their children with you, they trust you to pay attention to the little details that they tell you when they drop their kids off. They trust you to understand any allergies their children may have or any activities that their children can’t participate in. Those details are very important in making sure that not only are the parents satisfied but the children are happy as well."

      Rachelle's Answer

      This is a very complete answer that not only shows your ability to be organized but also meticulous and aware of the needs of others. Nicely done!

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  15. 15.

    What is your greatest accomplishment so far?

      As a successful court clerk, you have many accomplishments. Tell the interviewer that you set goals for yourself and work towards achieving them. Show that you can follow through and that you are ambitious. Give an example of an achievement that shows these characteristics of yourself. Think about a project or a training you completed that was challenging and share your process for tackling the challenge.

      Heather's Answer

      "When I enrolled in college to become a court clerk I knew it would take me awhile as I was only able to attend night classes. I gave myself a time frame for school and was realistic about how I would be able to complete the training while working full time. I set a deadline for when I wanted to complete my certification and studied hard to get there."

      Rachelle's Answer

      "My greatest accomplishment has been getting back into school and preparing to enter law school. I have a few years to go, but I'm excited to reach that next goal that I've set."

      View answer examples for this question >

      Anonymous Answer

      "My greatest accomplishment has been getting back to school to work on my Bachelors Degree in Criminal Justice Administration."

      Alexandra's Answer

      Cool answer! Be prepared to explain why this is your biggest accomplishment - what about it is special and makes you proud? That's what I would ask if I were the interviewer.

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      Anonymous Answer

      "My greatest accomplishment so far is getting my master’s in criminal justice. I decided to complete it online so that I could also work, and it was the most rewarding experience I’ve had so far. I learned a lot about commitment and dedication towards myself and the things that I wanted to accomplish throughout the program."

      Rachelle's Answer

      Good for you! This is a fantastic accomplishment that you should be very proud of. Completing a master's online takes a lot of discipline, so this characteristic will undoubtedly shine through.

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  16. 16.

    Why should we hire you as our next court clerk?

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  17. 17.

    How do you determine priorities when you have multiple projects due?

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  18. 18.

    How would you describe your written communication skills?

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  19. 19.

    Explain how you handle jurors in a trial.

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  20. 20.

    Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally?

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  21. 21.

    Tell me about your leadership qualities.

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  22. 22.

    Tell me about a time when you had to research a problem. How did you identify the best solution?

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  23. 23.

    Tell me about a challenge you faced as a court clerk. How did you overcome it?

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  24. 24.

    Give me an example of a time when you had to be extra diligent in order to meet a deadline.

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  25. 25.

    How many words can you type per minute? How accurate are you at that speed?

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