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Top 30 Dispatcher Interview Questions

Question 1 of 32
What attracted you to our dispatcher job posting?
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Question 2 of 32
What are your strengths?
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How to Answer
Which personal strengths make you an excellent dispatcher? Strengths can be skills or qualities that help you overcome difficult circumstances or accomplish challenging tasks.

In a work context, your strengths will help you to complete your to-do list, understand client needs, and help you to apply what you have learned in your training. Talk to the interviewer about a couple of your strengths and why those will help you to be successful in this role.

Some great strengths to mention are:

- Communicative
- Loyal
- Collaborative
- Tech Savvy
- Flexible in Schedule/Availability
- Persistent and Determined
- Eager for Knowledge/New Skills

Answer Example
"I think my strengths are in my perceptiveness and ability to be observant of the needs of others. These strengths are part of what makes me an excellent dispatcher."
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Question 3 of 32
What are your weaknesses?
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How to Answer
Pick weaknesses that are not a core skill for your success as a dispatcher. You can be candid in your answer; recognizing that you really aren't great at something and acknowledging your need to improve. Be sure to have an action plan in place for improving on this weakness.

Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. We are all human with our own weaknesses, so don't be afraid to share yours!

Answer Example
"I believe I could improve on some technical skills including Excel. Currently I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. I have enrolled myself in an evening/weekend workshop for the next six weeks. We will see how stellar my skills are after that course!"
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Question 4 of 32
At your current or former place of employment, how important was communication and dealing with others?
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How to Answer
Are you accustomed to working in an environment where clear communication with others is key? Talk to the interviewer about your most recent workplace and how communication played a part.

Answer Example
"In my previous role, healthy communication was required in order to protect the safety of our employees. We transported dangerous goods and it was required by our management that we all take specific workshops on communication and documentation. Because of this, my communication skills are exceptionally strong."
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Question 5 of 32
How would you describe your personality?
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How to Answer
Personality and character are two very different things. The interviewer is looking for more information on your personal traits vs. your integrity. This would include keywords such as introverted, energetic, and confident.

Answer Example
"I would describe my personality as approachable yet firm, and positive. I believe that, if asked, my colleagues and supervisor would say the same about me."
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Question 6 of 32
How do you deal with conflict on your team?
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Question 7 of 32
Dispatch requires a great amount of patience. Do you consider yourself a patient person? How do you increase your patience level in challenging situations?
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Question 8 of 32
As a dispatcher, we will require you to often be on call. Are you able to commit to this?
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Question 9 of 32
What are your salary expectations?
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Question 10 of 32
The accuracy of our dispatchers is the key to our success. Do you always double check or proofread your work?
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Question 11 of 32
We have had concerns with employee theft recently. What would you do if you caught a co-worker stealing?
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Question 12 of 32
We are looking for a long term fit. What causes you to feel dissatisfied on the job?
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Question 13 of 32
Tell me a little bit about yourself.
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Question 14 of 32
What questions do you have for me?
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Question 15 of 32
Why were you fired or let go from your last job?
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Question 16 of 32
How would you describe your work ethic?
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Question 17 of 32
How does our dispatch position fit into your career goals?
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Question 18 of 32
What type of dispatch equipment are you most experienced with?
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Question 19 of 32
Dispatchers must have strong communication skills. Rate your communication skills from 1-10.
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Question 20 of 32
Would you say you are a better verbal or written communicator?
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Question 21 of 32
We are seeking a dispatcher who is present, and reliable. How many days were you absent from work last year?
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Question 22 of 32
A dispatcher must pay exceptional attention to the small details. How would your co-workers describe your attention to detail?
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Question 23 of 32
Would your former or current boss describe you as a worker who gladly goes the extra mile to complete their tasks?
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Question 24 of 32
Do you have experience in scheduling?
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Question 25 of 32
How strong is your geographical knowledge?
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Question 26 of 32
Being a dispatcher is a high-pressure position. How do you handle stress on the job?
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Question 27 of 32
How do you like to be recognized for your accomplishments?
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Question 28 of 32
When you suffer a setback, how does that emotionally affect you and your work?
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Question 29 of 32
Dispatching is often unpredictable. When planning your day, how often do you create alternative scenarios to help you adjust to changing situations?
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Question 30 of 32
Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?
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Question 31 of 32
As a dispatcher, your day can change at any second. When have you had to make a split second decision? How do you react under unexpected pressure?
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Question 32 of 32
Rate your communication skills from 1-10 with proper examples backing your given rating.
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About Dispatcher

February 7th, 2017

Our Dispatcher interview questions are for logistical dispatcher careers. These types of professionals serve transportation, freight, package delivery, taxi, railroad and other companies. Some dispatchers will even work for HVAC or plumbing companies where they are in charge of routing technicians to their next location. These dispatchers serve an important function within any business as they are the key factors in an efficient, productive workforce.

Dispatchers should be excellent communicators. They should possess a natural ability to communicate and think quickly on their feet. They will have to multi-task and make important decisions. Dispatchers should be positive, and energetic people as their relationship with their drivers and technicians are crucial to the efficiency of the business. They should also be capable of working in stressful environments and thrive under the pressure of deadlines.

An interview for a dispatcher career will focus on your communication skills first. Interviewers will ask questions that test how well you worked under stressful conditions in your past jobs. Other matters the interview will check for is your experience making work schedules. Lastly, the interviewer will want to know how dependable and reliable you are. Expect interview questions that test how well you accept work tardiness and calling off. For more questions, keep browsing our site, Mockquestions.com.

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