"I think my strengths are in my perceptiveness and ability to be observant of the needs of others. These strengths are part of what makes me an excellent dispatcher."
Which personal strengths make you an excellent dispatcher? Strengths can be skills or qualities that help you overcome difficult circumstances or accomplish challenging tasks.
In a work context, your strengths will help you to complete your to-do list, understand client needs, and help you to apply what you have learned in your training. Talk to the interviewer about a couple of your strengths and why those will help you to be successful in this role.
Some great strengths to mention are:
- Tech Savvy
- Flexible in Schedule/Availability
- Persistent and Determined
- Eager for Knowledge/New Skills
"I believe I could improve on some technical skills including Excel. Currently I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. I have enrolled myself in an evening/weekend workshop for the next six weeks. We will see how stellar my skills are after that course!"
Pick weaknesses that are not a core skill for your success as a dispatcher. You can be candid in your answer; recognizing that you really aren't great at something and acknowledging your need to improve. Be sure to have an action plan in place for improving on this weakness.
Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. We are all human with our own weaknesses, so don't be afraid to share yours!
At your current or former place of employment, how important was communication and dealing with others?
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"In my previous role, healthy communication was required in order to protect the safety of our employees. We transported dangerous goods and it was required by our management that we all take specific workshops on communication and documentation. Because of this, my communication skills are exceptionally strong."
Are you accustomed to working in an environment where clear communication with others is key? Talk to the interviewer about your most recent workplace and how communication played a part.
"I would describe my personality as approachable yet firm, and positive. I believe that, if asked, my colleagues and supervisor would say the same about me."
Personality and character are two very different things. The interviewer is looking for more information on your personal traits vs. your integrity. This would include keywords such as introverted, energetic, and confident.
Our Dispatcher interview questions are for logistical dispatcher careers. These types of professionals serve transportation, freight, package delivery, taxi, railroad and other companies. Some dispatchers will even work for HVAC or plumbing companies where they are in charge of routing technicians to their next location. These dispatchers serve an important function within any business as they are the key factors in an efficient, productive workforce.
Dispatchers should be excellent communicators. They should possess a natural ability to communicate and think quickly on their feet. They will have to multi-task and make important decisions. Dispatchers should be positive, and energetic people as their relationship with their drivers and technicians are crucial to the efficiency of the business. They should also be capable of working in stressful environments and thrive under the pressure of deadlines.
An interview for a dispatcher career will focus on your communication skills first. Interviewers will ask questions that test how well you worked under stressful conditions in your past jobs. Other matters the interview will check for is your experience making work schedules. Lastly, the interviewer will want to know how dependable and reliable you are. Expect interview questions that test how well you accept work tardiness and calling off. For more questions, keep browsing our site, Mockquestions.com.