30 Fraud Investigator Interview Questions & Answers
Below is a list of our Fraud Investigator interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Communication
1. How would you describe your communication skills?
Why the Interviewer Asks This Question
The interviewer asks this question to see that you have strong oral and written communication skills. Your job duties will include speaking with suspects, witnesses, and law enforcement members. You will also testify in court when needed and must have excellent documentation skills. The interviewer wants to hear that you have the necessary communication skills for the role.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
Focus on describing your written and oral communication skills. If you have a former supervisor who commented on your excellent communication skills in a letter of recommendation or performance review, use their description in your response. The interviewer wants to know that you can speak clearly with others while properly documenting reports and other forms of written communications.
Written by Krista Wenz on March 30th, 2022
What to Avoid
Avoid saying your communication skills could use improvement. The interviewer will pass you over for another candidate if you have poor communication skills. If you need to strengthen your communication skills, you might want to enroll in a leadership course, public speaking class, or read or watch a video on improving your communication skills.
Written by Krista Wenz on March 30th, 2022
Answer Example
"I have been told I have excellent communication skills. In my last performance review, my former supervisor wrote that I communicate clearly and concisely with clients and coworkers. She wrote that I have impeccable documentation skills, which rarely require clarification. I took a communications course in college, which helped strengthen and develop my skills."
Written by Krista Wenz on March 30th, 2022
Direct
2. What can you tell me about our company's CEO?
Why the Interviewer Asks This Question
Before any job interview, research the company you are interviewing with. You want to learn all you can to answer any questions the interviewer will have. Review the company website, online employee reviews, and the job announcement and visit the company and talk to staff. The interviewer wants to hear that you have done your homework and learned about the company's CEO.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
Show the interviewer you have done in-depth research on their company. Focus your answer on naming the company's CEO and a little history about them. You can mention when they were appointed CEO, who they previously worked for, and any achievements they have made since becoming CEO.
Written by Krista Wenz on March 30th, 2022
What to Avoid
Avoid being unable to name the CEO of the company. If you cannot name the current CEO, it is evident to the interviewer that you did not do your research and may not pay close attention to detail.
Written by Krista Wenz on March 30th, 2022
Answer Example
"The CEO of your company is Elizabeth Collins. Miss Collins was appointed CEO in 2015 and served as a vice-chairman and acting board member. I was fascinated to discover that Miss Collins started as a mail clerk with your company in 1995!"
Written by Krista Wenz on March 30th, 2022
Direct
3. This concludes our interview. Do you have any questions for me?
Why the Interviewer Asks This Question
The interviewer wants to make sure all of your questions about the company and the job are answered during the interview. It is best to ask a question or two, showing the interviewer your eagerness to learn all you can. Review the job announcement and research the company beforehand so you do not ask questions that could be answered during your research.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
Focus on asking questions specific to the role you are interviewing for or the company culture and work environment. Examples of good questions are asking the interviewer how you performed in the interview or if you need to clarify anything, asking what the interviewer likes most about working for the company, or if they have any hesitancy about hiring you.
Written by Krista Wenz on March 30th, 2022
What to Avoid
Avoid asking questions about salary or benefits. The salary and benefits package is often listed on the job announcement or discussed with Human Resources when offered the position. If you ask about money or the benefits package, it makes the interviewer think you are most interested in the monetary aspect of the job.
Written by Krista Wenz on March 30th, 2022
Answer Example
"Yes, I do have a few questions. Thank you for asking. Could you please describe the company culture? Also, do you have any hesitancy in offering me the position?"
Written by Krista Wenz on March 30th, 2022
Direct
4. Do you have experience training Fraud Investigators?
Why the Interviewer Asks This Question
The interviewer will ask this question if one of the job duties is to train others. It could be that your job would be to train coworkers, the community, or businesses on fraud and scams that affect them. The interviewer wants to determine your experience and qualifications in a teaching capacity to see if you will be a good fit for their agency.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
Focus on the number of years of experience you have training others and in what capacity. Tell the interviewer if you have trained and mentored new investigators, provided continuing education training, or trained businesses and the community in best practices to prevent fraud.
Written by Krista Wenz on March 30th, 2022
What to Avoid
This question applies to training others while working as a Fraud Investigator. Avoid describing training others in a different capacity unless you are a new Fraud Investigator with no prior experience. If that is the case, you can use an experience where you trained others as a coach, a tutor, or new employees at a previous job.
Written by Krista Wenz on March 30th, 2022
Answer Example
"Yes, I have experience training Fraud Investigators. As a Fraud Investigator at my previous employment, I was responsible for conducting technical training for the investigative staff for the past four years. I would attend industry-specific conferences and put together a presentation and training materials based on my information. I then held yearly continuing education classes for the staff and trained them on the industry's current trends and investigative techniques."
Written by Krista Wenz on March 30th, 2022
Direct
5. Do you have any certifications related to this field?
Why the Interviewer Asks This Question
The interviewer asks if you have the credentials they require for the job. Some agencies will need you to have a Certified Fraud Specialist certificate or equivalent, while others may prefer that you possess a Certified Fraud Examiner certificate. Describe any certifications you have related to the position of Fraud Investigator. If specific credentials are required, the agency should have mentioned that in the job announcement.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
Keep your answer brief. Focus on the certifications you have and any you are currently working towards. If you do not have any certifications related to the position, explain to the interviewer that while you do not currently possess any certifications, you are willing to obtain them if needed.
Written by Krista Wenz on March 30th, 2022
What to Avoid
If the job requires specific certifications and you do not have them, avoid saying that you do. The interviewer will ask for copies of all certificates before offering the position. Don't be dishonest in any part of the job interview, as that would guarantee disqualification from the hiring process.
Written by Krista Wenz on March 30th, 2022
Answer Example
"Yes, I am a Certified Insurance Fraud Examiner and Certified Forensic Interviewer. I also have a Wicklander-Zulawski Interview and Interrogation certificate."
Written by Krista Wenz on March 30th, 2022
Direct
6. This position requires out-of-town travel at times. Will traveling be a problem for you?
Why the Interviewer Asks This Question
Often, Fraud Investigators will need to travel to attend work-related conferences or work on an investigation. If the interviewer asks this question, they want to ensure you know the job requirements regarding travel and make sure that will not be an issue if hired. If traveling is one of the job requirements, the agency should have put that in the job description, so it should not surprise you in the interview.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
Focus on assuring the interviewer that traveling will not be an issue when required. Emphasize that you enjoy traveling to new places and understand that traveling is part of the job as a Fraud Investigator.
Written by Krista Wenz on March 30th, 2022
What to Avoid
If you want to be considered for the position, avoid saying that you cannot travel. The interviewer wants to hire someone flexible and accommodating with the work schedule. If traveling would be an issue for you, explain why. For example, you might care for an elderly relative or have childcare issues. If you have a valid reason for not traveling, the interviewer can decide how to proceed in the hiring process.
Written by Krista Wenz on March 30th, 2022
Answer Example
"No, traveling will not be a problem, and I understand it is part of the job as a Fraud Investigator. I enjoy traveling and meeting new people and look forward to the opportunity to do so with your agency."
Written by Krista Wenz on March 30th, 2022
Direct
7. Is there anything that would keep you from working weekends when needed?
Why the Interviewer Asks This Question
As a Fraud Investigator, you may need to work weekends during an investigation. The interviewer wants to see if you are available to work weekends when required to determine whether you are flexible and will be a team player if hired.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
If you have no outside obligations that prohibit you from working weekends, let the interviewer know you understand the job requirements and that working weekends will not be an issue. If you have an obligation that will keep you from working weekends, describe what that obligation is so the interviewer can determine if they can work around your schedule.
Written by Krista Wenz on March 30th, 2022
What to Avoid
Avoid saying you cannot work weekends without explaining why. Suppose you have an obligation, such as a course you take on the weekends or taking care of a child or other family member. In that case, the interviewer may understand your situation and work your schedule not to include weekends.
Written by Krista Wenz on March 30th, 2022
Answer Example
"No, nothing would keep me from working weekends when needed. I understand this profession and know that working weekends is necessary when conducting an investigation and interviewing witnesses and suspects."
Written by Krista Wenz on March 30th, 2022
Direct
8. When we advertised this position, we had many job requirements listed. Is there anything in the requirements you are unfamiliar with and will need training on if hired?
Why the Interviewer Asks This Question
The interviewer asks this question to see if you will require training if hired. If you are unfamiliar with one of the job requirements, such as an application or software program, let the interviewer know.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
If there is nothing in the job description that you are unfamiliar with, let the interviewer know that you will not require training on any listed job requirements. If you are unfamiliar with something and will require training, assure the interviewer that you learn quickly, and once trained, you will soon become proficient.
Written by Krista Wenz on March 30th, 2022
What to Avoid
Avoid saying there is nothing you will require training on if hired if there is something you are unfamiliar with listed in the job requirements. It will quickly become apparent that you were dishonest in the interview if you are not proficient in a particular area.
Written by Krista Wenz on March 30th, 2022
Answer Example
"After closely reading the job announcement, the only thing I will need to learn is your company's departmental standards and processes so I can remain compliant. I read and learn quickly, so I am sure it will not take me long to learn your standards and processes."
Written by Krista Wenz on March 30th, 2022
Direct
9. What is our company's mission statement?
Why the Interviewer Asks This Question
The interviewer asks this question to determine if you have done your research on the company before your interview. It is advised before any job interview to learn all you can about the company so you can answer questions like these if asked.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
Focus on briefly describing the company's mission statement. When researching the company, you can find its mission statement on the company website, or sometimes it is listed on the job description.
Written by Krista Wenz on March 30th, 2022
What to Avoid
Avoid not being prepared to answer this question. If you have not researched the company before your interview, the interviewer will think you lack the motivation to learn all you can about the organization you are interviewing with.
Written by Krista Wenz on March 30th, 2022
Answer Example
"Your company's mission statement is short and to the point, which I like. Your mission is to help customers succeed financially."
Written by Krista Wenz on March 30th, 2022
Direct
10. Do you have plans of starting your own practice?
Why the Interviewer Asks This Question
The interviewer asks this question to determine if you will be a long-term or short-term employee. Companies invest a lot of money and time to hire and train employees, and the interviewer wants to know that you will be a long-term employee if hired. The interviewer wants to see if you plan to work for the company for a reasonable amount of time or if you are using this job as a stepping stone to starting your own practice.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
Assure the interviewer that you are not planning on going into practice for yourself and plan to work for the company for many years if hired. If you were planning on starting your own practice, you most likely would have done that by now and wouldn't be interviewing for the Fraud Investigator position.
Written by Krista Wenz on March 30th, 2022
What to Avoid
Even if you plan to start your own practice in the future, avoid telling the interviewer. This is tricky because you do not want to be dishonest, but if you tell the interviewer your plans, they might not hire you for the position.
Written by Krista Wenz on March 30th, 2022
Answer Example
"No, I do not have plans to start my own practice. I have never thought about going into business for myself, as I enjoy working for large companies like yours."
Written by Krista Wenz on March 30th, 2022
Direct
11. This position is a remote position with 15% travel required. If hired, will this work for you?
Why the Interviewer Asks This Question
The interviewer asks this question to ensure you have read the job description thoroughly and understand the job requirements. The interviewer does not want to invest time with a candidate if a remote work schedule and occasional travel do not work for that candidate.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
Focus on letting the interviewer know that you read through the job description and understand the work schedule. If you have worked remotely before, let the interviewer know so they can see you have experience working from home. Also, let the interviewer know that traveling will not be an issue when required.
Written by Krista Wenz on March 30th, 2022
What to Avoid
Avoid saying that a remote schedule and occasional travel will not work with your schedule. If you want this job, you must be a flexible team player, willing to work the schedule the company requires.
Written by Krista Wenz on March 30th, 2022
Answer Example
"Yes, both of those job requirements work for me. I have been working remotely for the past two years and have set up a nice home office. I am a self-starter and highly motivated, and I have no issues with working from home. I also enjoy traveling and look forward to having the opportunity to do so with your company."
Written by Krista Wenz on March 30th, 2022
Direct
12. Do you have a valid driver's license and clean driving record?
Why the Interviewer Asks This Question
The interviewer will ask this question if having a valid license and clean driving record are requirements for the position. As a Fraud Investigator, the organization may have a company vehicle for you to use to conduct investigations. If so, they want to ensure you have a valid driver's license and clean driving record so you will not be a liability if hired.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
If you have a valid license and a clean driving record, tell the interviewer how long your license is valid. If you do not have a valid driver's license, describe the steps you need to take to obtain your driver's license. If you have something on your driving record, explain what the interviewer will find when you produce a copy of your record.
Written by Krista Wenz on March 30th, 2022
What to Avoid
If your license is not valid or you have an infraction on your driving record, avoid saying you have a valid license and a clean driving record. The interviewer may ask for copies of both for their insurance company, and you do not want to be dishonest.
Written by Krista Wenz on March 30th, 2022
Answer Example
"Yes, I have a valid license that is good for another two years. My driving record is clean, and I have never had a moving violation or ticket."
Written by Krista Wenz on March 30th, 2022
Discovery
13. Why do you want to work for our company?
Why the Interviewer Asks This Question
The interviewer wants to hear that you have researched their company before your interview. When responding to this question, highlight unique aspects of their company that stand out from others. You may want to work for their organization because of their stellar reputation, their opportunity for professional growth and advancement, or their high number of cases.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
Instead of giving a generic answer to this question, focus on showing the interviewer that you have thoroughly researched their company. For example, if you say you want to work for their company because they investigate healthcare fraud, that could apply to many other agencies. Instead, say that you want to work for their company because they have a reputation for closing more fraud cases than other similarly sized agencies and offering professional advancement to their employees.
Written by Krista Wenz on March 30th, 2022
What to Avoid
When responding to this question, avoid saying that you want to work for their company because they pay more than other agencies or offer a more comprehensive benefits package. The interviewer will feel that you only want to work for their company for monetary reasons. Instead, describe your reason as aligning with the company's mission statement, reputation, or company culture.
Written by Krista Wenz on March 30th, 2022
Answer Example
"I want to work for your company because you are a customer-focused agency that believes in offering exceptional customer service. I also believe in putting my customers first while helping them when they become victims of fraud. With your stellar reputation and success rate, I cannot think of another agency I would rather work with."
Written by Krista Wenz on March 30th, 2022
Discovery
14. How do you like to spend your free time?
Why the Interviewer Asks This Question
Working as a Fraud Investigator can be a stressful job. The interviewer asks this question to ensure you take time to yourself and have healthy ways to decompress from the job stressors. Your response also gives the interviewer insight into your personality to determine if you will be a good fit for the team.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
The interviewer wants to see that you have a variety of hobbies and interests. Focus on three or four activities that you enjoy doing in your free time. Perhaps you enjoy spending time with family and friends, exercising, reading, or playing a musical instrument.
Written by Krista Wenz on March 30th, 2022
What to Avoid
Avoid saying you never have free time because you work too much. While it is commendable that you are a dedicated employee, the interviewer will think you could burn out quickly or become sick if you do not take time for yourself.
Written by Krista Wenz on March 30th, 2022
Answer Example
"I like to spend my free time exercising, gardening, and cooking. I enjoy being outdoors with my family, riding bikes, and playing beach volleyball. I also enjoy growing my own fruits and vegetables and trying new recipes from my garden. These activities help relieve stress and energize me for my next shift."
Written by Krista Wenz on March 30th, 2022
Discovery
15. In three words, how would your last supervisor describe you?
Why the Interviewer Asks This Question
The interviewer asks this question to determine if you have the qualities the company is looking for in a Fraud Investigator. If you have a past performance review or letter of recommendation from your previous supervisor, you can find three words they used to describe you.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
Review the job announcement before your interview and use three of the skills listed in the job description. When you use the skills mentioned in the job description, the interviewer will see that you have the qualities they are looking for. Be sure to say why these skills are essential to an investigator.
Written by Krista Wenz on March 30th, 2022
What to Avoid
Avoid using three words from the job description if your previous supervisor would not have used those words. The interviewer will likely call your references and ask the same question, so you want to be on the same page.
Written by Krista Wenz on March 30th, 2022
Answer Example
"I have a letter of recommendation from my last supervisor, and she described me as patient, thorough, and detailed. She said I had the utmost patience with all witnesses, perpetrators, and colleagues, no matter how contentious the situation would be. She wrote that I was thorough in my investigations and documentation with high attention to detail. I have a copy of the letter if you would like to see it."
Written by Krista Wenz on March 30th, 2022
Discovery
16. Where do you see yourself in five years?
Why the Interviewer Asks This Question
The interviewer asks this question for two reasons. They want to see if you have professional goals and a plan to achieve them. When you set goals to improve and grow professionally, you are motivated and dedicated to your profession. The interviewer also wants to see if your plans include working for the company. Companies invest a lot of money and time to hire and train employees, and the interviewer wants to know that you will be a long-term employee if hired.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
Focus on the professional goals you have planned for the next five years and how you will achieve them. If you are new to the industry, concentrate on gaining experience and taking continuing education courses. If you have been working as a Fraud Investigator for some time, you may plan on pursuing higher education or an administrative role. Be sure to highlight that you see yourself with the company in five years.
Written by Krista Wenz on March 30th, 2022
What to Avoid
Avoid saying you have not planned that far in advance, that you want to go into private practice, or that you see yourself with another company in five years. If you do not have professional goals, the interviewer will determine that you are not motivated and inspired to grow as a Fraud Investigator. If your goal is to start your own practice or move on to another company, the interviewer may not want to invest time in hiring and training a short-term employee.
Written by Krista Wenz on March 30th, 2022
Answer Example
"Since I am new to this field, my professional goals in the next five years are to be hired by your company and gain experience. I appreciate that your company offers on-the-job training and a mentorship program, which is one reason I applied to your organization. I want to gain experience finding and identifying healthcare fraud, learning how to conduct interviews and interrogations by working with your seasoned investigators, attending industry conferences, and working on my continuing education hours."
Written by Krista Wenz on March 30th, 2022
Discovery
17. What top three skills are needed to be an excellent Fraud Investigator?
Why the Interviewer Asks This Question
The interviewer wants to hear that you have the qualities they are looking for in a Fraud Investigator. The interviewer asks this question to see what you believe are the top three skills needed to be an excellent Fraud Investigator. When you respond, the interviewer will determine that you have those skills yourself since you believe they are essential to your profession.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
Review the job announcement before your interview and use three of the skills listed in the job description. When you describe three skills needed as a Fraud Investigator mentioned in the job description, the interviewer will see that you have the qualities they are looking for. Be sure to say why these skills are essential to an investigator.
Written by Krista Wenz on March 30th, 2022
What to Avoid
Companies are typically very specific in their job description about what they seek in a candidate, and you want to show the interviewer you have the skills they need. Avoid using skills not mentioned in the job description in your answer. If you describe skills that the company is not looking for, they may pass you over for another candidate.
Written by Krista Wenz on March 30th, 2022
Answer Example
"After working as a Fraud Investigator for five years, I believe the top three skills one needs to be an excellent investigator are communication, analytical thinking, and problem-solving skills. Written and verbal communication is essential when writing reports, documenting evidence, and interviewing witnesses and potential perpetrators. Excellent Fraud Investigators are analytical thinkers and able to dissect complex problems, extract data, and problem solve."
Written by Krista Wenz on March 30th, 2022
Discovery
18. What area would you like to improve as a Fraud Investigator?
Why the Interviewer Asks This Question
The interviewer wants to hear about the area you would like to improve as a FraudInvestigator to see that you are self-aware and can identify an area that needs improvement. When you admit you have a deficiency in a particular aspect of your profession and take steps to improve, it shows the interviewer that you are motivated and inspired to grow professionally.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
Focus on an area that needs improvement related to your profession, but not one that is an essential job duty. For example, suppose you say your weakness is your verbal communication skills. In that case, the interviewer may pass you over for another candidate since that skill is an essential part of being an excellent Fraud Investigator.
Written by Krista Wenz on March 30th, 2022
What to Avoid
Avoid describing an area of improvement that is a crucial responsibility as a Fraud Investigator or one that is not work-related. The interviewer wants to hear where you need to improve in your profession and how you plan to do it.
Written by Krista Wenz on March 30th, 2022
Answer Example
"I would like to improve my typing speed. I currently type pretty fast at 50 words per minute, but my goal is to type 80 words per minute to complete reports faster. I signed up for an online typing course which guarantees that I will reach my goal in three months if I practice 30 minutes per day. I feel that is an attainable goal and look forward to improving my speed."
Written by Krista Wenz on March 30th, 2022
Discovery
19. What is your least favorite part about working as a Fraud Investigator?
Why the Interviewer Asks This Question
The interviewer asks this question to determine how you face challenges and work through them. There are parts of every job that some people will not enjoy. The interviewer wants to hear how you keep moving forward in your profession while not letting your least favorite part of your job interfere with your work.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
Focus on your least favorite part of your job while assuring the interviewer that it does not interfere with your work as a Fraud Investigator. For example, you might say your least favorite part of your job is seeing innocent victims being scammed by fraudulent means. You can then explain why you work so hard as a Fraud Investigator to help those affected.
Written by Krista Wenz on March 30th, 2022
What to Avoid
The interviewer asked what your least favorite part about working as a Fraud Investigator is, so avoid mentioning more than one thing. If you mention various aspects of your job you do not enjoy, the interviewer may question your ability to succeed with their company.
Written by Krista Wenz on March 30th, 2022
Answer Example
"My least favorite part of working as a Fraud Investigator is the amount of time I spend sitting behind a desk on my computer. I am an active person, so sitting for hours is challenging. To make this less difficult, I purchased a standing desk and alternate between standing and sitting. I find that switching between the two keeps my body invigorated and my mind sharp so I can perform my job better."
Written by Krista Wenz on March 30th, 2022
Discovery
20. What is your greatest strength as a Fraud Investigator?
Why the Interviewer Asks This Question
The interviewer wants to hear about your greatest strength as a Fraud Investigator to determine if you have the qualities they are looking for. Review the job description before your interview and look for keywords the agency used to describe its ideal candidate. Then, choose one of those keywords to describe your greatest strength, showing the interviewer you have the characteristics they are looking for.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
Suppose the job description says the agency seeks an experienced Fraud Investigator with strong communication and analytical skills to work in a leadership position. In that case, you should highlight your experience or your communication, analytical, or leadership skills. Focus on using a keyword from the job description so the interviewer can see that you have one of the qualities they are looking for in their ideal candidate.
Written by Krista Wenz on March 30th, 2022
What to Avoid
Most job descriptions use several keywords to describe the qualities they are looking for in their ideal candidate. Avoid naming a strength that is not in the job announcement or that is not related to the job of a Fraud Investigator. The interviewer wants to hear that your strength is a quality they seek in a candidate and that you will benefit the company if hired.
Written by Krista Wenz on March 30th, 2022
Answer Example
"My greatest strength as a Fraud Investigator is my analytical thinking skills. I can take complex problems, analyze and extract data, think critically, and resolve the issues identified. I have over fifteen years of experience honing these skills."
Written by Krista Wenz on March 30th, 2022
Discovery
21. What makes you the best candidate for this position?
Why the Interviewer Asks This Question
The interviewer asks this question to hear the qualities you will bring to the agency and how you will benefit them if hired. This is your chance to highlight your best characteristics and experience, showing them you have all the qualifications they require.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
Review the job announcement before your interview and highlight the qualities, experience, and education the agency seeks in a Fraud Investigator. Then, focus on using those keywords in your response. When describing how you meet all of their job requirements, the interviewer will see that you are a highly qualified candidate and place you high on the candidate list.
Written by Krista Wenz on March 30th, 2022
What to Avoid
Many qualified candidates are interviewing for the same position. Avoid speaking negatively of the other candidates or sounding arrogant when responding to this question. You want to sell yourself in the interview but not make the interviewer think you will be a challenging person to work with.
Written by Krista Wenz on March 30th, 2022
Answer Example
"I am the best candidate for the position because I meet and exceed your job qualifications. I have over seven years of experience working as a Fraud Investigator, investigating insurance and healthcare fraud. I am level-headed, have analytical and critical-thinking skills, and work well under pressure. I also have exceptional communication and interpersonal skills, and I look forward to bringing my skills and experience to your wonderful organization."
Written by Krista Wenz on March 30th, 2022
Discovery
22. Why did you pursue a career as a Fraud Investigator?
Why the Interviewer Asks This Question
The interviewer wants to understand what motivates your career. They want to hear if you were mentored by another Fraud Investigator, have family or friends who work in fraud investigations, worked in another industry and decided to change careers, or heard about Fraud Investigations from a guidance counselor or professor.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
Focus on giving your reason for choosing this career, responding with enthusiasm and passion. There is no right or wrong answer. The interviewer wants to gain insight into what motivates and inspires you as a Fraud Investigator to determine if you will be a good fit for their organization.
Written by Krista Wenz on March 30th, 2022
What to Avoid
Avoid saying you pursued a career as a Fraud Investigator for the money and benefits or because you could not get hired in law enforcement. If you seem like you are only in this career for monetary reasons, the interviewer will feel you lack passion for the job. If you say that you could not get hired in law enforcement, the interviewer will wonder if there is something wrong with you and question hiring you as a Fraud Investigator.
Written by Krista Wenz on March 30th, 2022
Answer Example
"I chose to pursue a career as a Fraud Investigator after working in the healthcare industry for five years. I was working with insurance claims but found healthcare fraud more intriguing. I asked the Fraud Investigator with our agency if they enjoyed their job, asked specifics about their work, and inquired about how to pursue this profession. After speaking to the investigator, I decided to go back to school and obtain my Bachelor's in Criminal Justice and focus on becoming a healthcare Fraud Investigator."
Written by Krista Wenz on March 30th, 2022
Discovery
23. What do you like most about working as a Fraud Investigator?
Why the Interviewer Asks This Question
The interviewer asks this question to see what inspires and motivates you as a Fraud Investigator. They want to hear the passion in your voice when talking about your work to see if your passions align with the company culture.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
Focus on talking about how you enjoy detail-oriented work, working with customers, problem-solving, scrutinizing data and identifying issues, or performing investigative research. Your favorite aspect of the job should benefit the company.
Written by Krista Wenz on March 30th, 2022
What to Avoid
Avoid saying what you like most about working as a Fraud Investigator is the money or benefits package. If the interviewer determines that you are only in this profession for monetary reasons, they may pass you over for another candidate.
Written by Krista Wenz on March 30th, 2022
Answer Example
"What I like most about working as a Fraud Investigator is conducting investigative research. I like creating an investigative plan to outline my strategy for each case, showing me what and who I need to research and investigate. I have always been good at performing extensive research and finding things other investigators could not uncover."
Written by Krista Wenz on March 30th, 2022
Education
24. Tell me about your education.
Why the Interviewer Asks This Question
The interviewer asks this question to determine if you have the education needed to perform your job as a Fraud Investigator. They want to hear if you have a degree, certificates, or specialized training that qualifies you to work in this field.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
Focus on describing your education as it relates to the position. You do not need to start with your high school diploma or GED. Start with post-secondary training and beyond. If you do not have post-secondary training and the position calls for only a high school diploma or GED, mention that you are qualified and explain that you have your diploma or GED. However, most Fraud Investigator jobs require a minimum of a bachelor's degree or investigative certification and work experience to apply for the position.
Written by Krista Wenz on March 30th, 2022
What to Avoid
Suppose the job description calls for a Fraud Investigator with a bachelor's degree in criminal justice, insurance fraud, or investigations. In that case, you want to be sure you meet the requirements before applying for the job. Avoid not having the education required for the position.
Written by Krista Wenz on March 30th, 2022
Answer Example
"I obtained my bachelor's degree in criminal justice three years ago from Sacramento State University. I then became a Certified Fraud Examiner through the Association of Certified Fraud Examiners. I have agreed to a code of ethics and passed their exam. I have maintained my certification by completing the necessary continuing education units and am in good standing as an investigator."
Written by Krista Wenz on March 30th, 2022
Experience
25. What is your experience working as a Fraud Investigator?
Why the Interviewer Asks This Question
The job announcement should say how many years of experience the company requires. The interviewer wants to hear about your experience to ensure you are qualified for the position. Give examples of how many years of experience you have as a Fraud Investigator and who you have worked with previously.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
Focus on highlighting the number of years of experience you have and what areas. Many employers require previous experience in fraud investigations for a governmental agency, a public or private insurance carrier, or a private third-party administrator.
Written by Krista Wenz on March 30th, 2022
What to Avoid
You always want to have the minimum qualifications needed before applying for a job. If the job announcement says the company requires a minimum number of years of experience, avoid saying you have more experience than you do. The interviewer will contact your references and determine that you were dishonest in the interview.
Written by Krista Wenz on March 30th, 2022
Answer Example
"I have worked as a Fraud Investigator for six years. I worked for three years with Geico Insurance as a Fraud Investigator, investigating first and third-party bodily injury claims. I worked with Anaheim Insurance as a level 2 Fraud Investigator for the past three years. I was responsible for identifying and facilitating Anti-Fraud Awareness events and creating in-house fraud presentations for in-service staff meetings. Additional responsibilities included attending health insurance fraud seminars and other company-sponsored courses and taking that information to create continuing education courses for the agency."
Written by Krista Wenz on March 30th, 2022
Operational
26. How would you describe your interview style?
Why the Interviewer Asks This Question
There are many techniques Fraud Investigators use when interviewing witnesses and potential perpetrators. The interviewer asks this question to see if your interview style will be a good fit for the company if hired.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
Most companies prefer their Fraud Investigators to have an interview-style that will gain the most information from the person they are interviewing. Describe your style as conversational while building rapport with the subject. If you have an abrasive or confrontational manner, the interviewer might think you would not be a good fit for the company culture.
Written by Krista Wenz on March 30th, 2022
What to Avoid
Avoid giving the interviewer a reason to believe that your interview style will not work with their company. If the interviewer thinks you are a confrontational Fraud Investigator, they may pass you over for another candidate. Of course, there are times you may need to be more aggressive than others, but you do not want the interviewer to think that is your typical style.
Written by Krista Wenz on March 30th, 2022
Answer Example
"I would describe my interview style as conversational, so I can build rapport with the person I am interviewing. I go into every interview the same and would describe my approach as having a conversation with a purpose. This interview style has worked very well for me for the past four years."
Written by Krista Wenz on March 30th, 2022
Operational
27. How do you stay organized?
Why the Interviewer Asks This Question
As a Fraud Investigator, you must have a system for staying organized. You will work on multiple cases and have to keep track of information from witnesses and potential perpetrators, evidence you have collected, data from your employer, and other information from law enforcement and other investigators. The interviewer wants to hear that you have organizational skills and will be a good fit for their company if hired.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
Focus on the organizational tools you use to stay organized, showing the interviewer you have the skills they require. Maybe you use organizational software, write lists, use an app on your phone, use a filing system, or have a day planner or journal.
Written by Krista Wenz on March 30th, 2022
What to Avoid
If you want to be considered for the position, avoid saying that your organizational skills could use improvement. If you need help getting organized, it is best to improve those skills by taking a course, watching a video, or reading a book before your interview.
Written by Krista Wenz on March 30th, 2022
Answer Example
"I am a very organized person and find it easy to stay organized by writing to-do lists, using a calendar app on my phone, where I input all my appointments, and utilizing a portable filing system. Every morning I write my to-do list, prioritizing the most urgent tasks I need to accomplish and any meetings or appointments I have. The portable filing system keeps me organized by separating different cases, so all of the paperwork stays together and is easy to access when I need it. My past employer commended my organizational skills in several performance reviews and said other staff members could learn a lesson from me."
Written by Krista Wenz on March 30th, 2022
Operational
28. Can you work independently, or do you prefer to be closely supervised?
Why the Interviewer Asks This Question
Many agencies state they are looking for Fraud Investigators who are self-starters and can work independently from home. While working in a team environment is also required as you collaborate with coworkers and law enforcement, agencies want investigators who can conduct independent research of claims, examine the evidence, interview victims, and question potential suspects. The interviewer asks this question to see that you can work independently and do not need to be closely supervised.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
Focus on your ability to work well independently and work well with teams. The interviewer wants to hear that you can work in different types of situations but that you do not need close supervision.
Written by Krista Wenz on March 30th, 2022
What to Avoid
If you want to be considered for the position, avoid saying that you require close supervision. The interviewer wants a Fraud Investigator who is comfortable working alone but knows when to ask a supervisor for assistance with an investigation.
Written by Krista Wenz on March 30th, 2022
Answer Example
"I am comfortable working independently. I have worked as a Fraud Investigator for ten years and have always worked alone, except for when I need to collaborate with law enforcement or other agencies. I work well in a team environment as well as from home. I do not prefer close supervision as I am confident in my skills as an investigator. If I have a question or require assistance from my supervisor, I do not hesitate to ask them."
Written by Krista Wenz on March 30th, 2022
Operational
29. How do you stay up-to-date on the latest trends in your profession?
Why the Interviewer Asks This Question
The interviewer asks this question to see how you stay up-to-date on the latest trends and techniques used by Fraud Investigators. There are publications, webinars, conferences, podcasts, in-person training, and continuing education courses to offer Fraud Investigators training in the latest issues and techniques used in the industry. The interviewer wants to see that you take your profession seriously by staying current on the latest trends.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
When responding to this question, focus on all the ways you stay current in your industry. The more methods you have to keep up-to-date on the latest issues confronting Fraud Investigators, the better.
Written by Krista Wenz on March 30th, 2022
What to Avoid
Avoid saying you do not stay current on the latest trends. There are many different avenues available to keep current on the latest trends, and the interviewer wants to hear that you take advantage of the information that is out there. If you do not follow the industry trends, the interviewer will determine that you lack the passion and motivation to improve your knowledge as a Fraud Investigator.
Written by Krista Wenz on March 30th, 2022
Answer Example
"I am a member of the Association of Certified Fraud Examiners and attend their annual fraud seminars. They have workshops about the latest arson, fraudulent life and disability claims, and bodily injury scams. They also have webinars throughout the year where highly respected experts in the industry present the latest trends and techniques used by Fraud Investigators. As a member, I can access their fraud resources library to learn about the latest news, trends, analysis, and fraud topics."
Written by Krista Wenz on March 30th, 2022
Situational
30. Have you ever had your ethics tested? If so, how did you handle the situation?
Why the Interviewer Asks This Question
The interviewer wants to hear that you have integrity. As a Fraud Investigator, you may be asked to do something that is not ethical. The interviewer wants to hear that you are a moral and honest person and stand by your beliefs.
Written by Krista Wenz on March 30th, 2022
Focus Your Answer On
Focus on an ethical situation related to your position as a Fraud Investigator. If you do not have prior experience as a Fraud Investigator, use an example from school or another job.
Written by Krista Wenz on March 30th, 2022
What to Avoid
Avoid saying you have never had your ethics tested. Most people have had at least one situation that tested their ethics. Maybe you witnessed someone cheating or stealing. The interviewer wants to hear that you step up and do not let someone get away with unethical behavior.
Written by Krista Wenz on March 30th, 2022
Answer Example
"Yes, I had my ethics tested in a previous job as a Fraud Investigator. I interviewed an employee who was suspected of embezzling money from the company. She knew I had information proving she was taking money, and she offered me a bribe to hide the evidence. She offered me a large amount of money, but I politely told her that what she was offering was unethical and illegal. In the end, she was charged and convicted of embezzlement."
Written by Krista Wenz on March 30th, 2022