Office Clerk Mock Interview
Practice 30 Office Clerk interview questions covering organization, software proficiency, and office procedures.
Question 29 of 30
How would you handle visitors to the office?
Why the Interviewer Asks This Question
Focus Your Answer On
Stay Away From
Handling visitors to the office
Community Answers
Emily McMannes is an organizational leader with 20 years' experience interviewing and hiring a variety of candidates in both a global organization (AstraZeneca) and a university environment (Texas A&M University).
The interviewer wants to know you can handle visitors appropriately. Depending on the position, there may be security measures in place stating visitors are not permitted to wander around the office without a company employee. Some positions are more relaxed, and visitors can come and go as they please. Let the interviewer know that you would handle visitors according to the company's policies. "Visitors" is a broad term and can mean anything from a salesperson trying to sell a product to a vendor who has a regularly scheduled maintenance visit--or hundreds of other scenarios. The main thing you want to convey here is that once trained, you will comply with the company policy regarding visitors.
Emily McMannes is an organizational leader with 20 years' experience interviewing and hiring a variety of candidates in both a global organization (AstraZeneca) and a university environment (Texas A&M University).
How you would be pleasant and friendly at all times. You would explain to the visitor how you could help them by notifying the person they wish to see, asking if they have an appointment, and essentially knowing how to handle the difference between a friend meeting an employee for lunch or someone who is irate and wants to yell at an employee. You want to show that you know how to gauge a situation and react appropriately, whether that is calling a supervisor for help or just letting someone go on in.
Emily McMannes is an organizational leader with 20 years' experience interviewing and hiring a variety of candidates in both a global organization (AstraZeneca) and a university environment (Texas A&M University).
Saying you don't know/have not handled visitors before. The interviewer wants to know what you would do if the situation arises, not that you have never done it before.
Emily McMannes is an organizational leader with 20 years' experience interviewing and hiring a variety of candidates in both a global organization (AstraZeneca) and a university environment (Texas A&M University).
"I would be polite, professional, and friendly. Depending on company policy, I would ask the visitor how I could help them and then provide further direction such as asking who they were here to see and letting that person know their visitor is here."
Write Your Answer
0 - Character Count
Unlock All 30 Office Clerk Questions
Unlock expert responses that demonstrate your administrative capabilities and attention to detail.
Get StartedJump to Question