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Memorial Hermann Southwest Hospital Interview Questions

To help you prepare for a Memorial Hermann Southwest Hospital job interview, here are 35 interview questions and answer examples.

Memorial Hermann Southwest Hospital was written by and updated on August 21st, 2022. Learn more here.

Question 1 of 35

Have you ever heard of the Memorial Hermann Health Centers for Schools Program, and what are your thoughts about healthcare services being connected to school programs?

Why the Interviewer Asks This Question

The interviewer wants to see if you have done a thorough research of the company and understand all of its services and programs. Then, they want to hear your opinion of healthcare services connected to school programs to ensure you will be a good fit for the team if hired.

Written by Krista Wenz on August 21st, 2022

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35 Memorial Hermann Southwest Hospital Interview Questions & Answers

  • 1. Have you ever heard of the Memorial Hermann Health Centers for Schools Program, and what are your thoughts about healthcare services being connected to school programs?

      Why the Interviewer Asks This Question

      The interviewer wants to see if you have done a thorough research of the company and understand all of its services and programs. Then, they want to hear your opinion of healthcare services connected to school programs to ensure you will be a good fit for the team if hired.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      Children in poor health, who are hungry, fearful, sad, and living in poverty, face often insurmountable barriers to learning. The Memorial Hermann Health Centers for Schools Program is designed as a medical, mental health, and dental home for uninsured children and a secondary access point for insured children, comprising ten school-based clinics and three mobile dental vans. The primary goal of the Program is to bring increased healthcare to children who otherwise will not obtain it and keep children in school where they can learn. Some of the services provided are: sick and injury care, general and sports physicals, immunizations, chronic care (asthma, obesity, cholesterol), mental health therapy and social service referrals, nutritional guidance, as well as other specific care to meet student needs. Healthcare is one thing children cannot get on their own. Share your thoughts on this approach to providing care to those who cannot seek it for themselves.

      Written by Krista Wenz on August 21st, 2022

      1st Answer Example

      "I love the idea that children can have access to quality healthcare and a chance to improve themselves. I worked at a local health unit, and the number of children I saw who suffered from poverty and lack of healthcare benefits still amazes me. If one of your school programs has an opening, I would love the opportunity to work with these children."

      Written by Krista Wenz on August 21st, 2022

      2nd Answer Example

      "The thought of so many children in society lacking proper medical care is very disheartening to me. I am so glad to know that Memorial Hermann Southwest Hospital participates so actively in helping meet the medical needs of children. I think the relation of healthcare being provided through school programs is a great way to help our community's children have a chance at a better, healthier life."

      Written by Darby Faubion

  • 2. Memorial Hermann Southwest Hospital has a 118-bed Level IV Neonatal Intensive Care Unit. Have you ever worked with critically ill newborns?

      Why the Interviewer Asks This Question

      The interviewer asks this question to determine if you have experience working with critically ill newborns in case they need to cover shifts in the NICU. If you do not have experience, that is fine. The interviewer wants to see if this area interests you; if so, they can provide training to work in this unit.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      The Texas Department of State Health Services (DSHS) designated Memorial Hermann's Level IV NICU as the highest level of care available for premature and critically-ill newborns. This recognition by the Texas DSHS has made Memorial Hermann a top choice for patients seeking maternity and newborn care. Whether you have worked in neonatal intensive care or not, be sure to acknowledge the recognition the hospital has received and share whether you would like to work in NICU now or in the future.

      Written by Krista Wenz on August 21st, 2022

      1st Answer Example

      "To be recognized as giving the highest level of care is awesome! I have never worked with critically ill newborns, but I do love babies and have often wondered if that would be an area I could contribute to. A position in the NICU is one I would certainly entertain if one is available."

      Written by Darby Faubion

      2nd Answer Example

      "I looked at Memorial Hermann's website and read about the neonatal ICU here. The coordination of care and research is great! I did some contract work a few years ago as a travel nurse, and during that time, I spent two weeks in a NICU. Honestly, although I love babies, I don't think the NICU would be my first choice. I think my niche is more with medical surgical adults. However, that is not to say that I am unwilling to learn. Working as a travel nurse doesn't give one time to know if they could excel in a given area. I am open to any employment recommendation and will give my best wherever I am placed."

      Written by Krista Wenz on August 21st, 2022

  • 3. What part of your healthcare career brings you the most stress?

      Why the Interviewer Asks This Question

      Stress in the healthcare industry can often be a regular part of the day-to-day work experience. Talk to the interviewer about which areas of your career are the most stressful. Ensure that your answer does not include a factor that would make you appear unfit for the position. (i.e., a healthcare professional should not find working with sick patients the most stressful part of the job).

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      After providing your answer of what part of your career brings you the most stress, focus on explaining how you combat that stress. It is essential in the healthcare industry to have healthy ways to decompress and relieve stress. Staff who can let the stress go are more productive and have less chance of burning out in their careers.

      Written by Krista Wenz on August 21st, 2022

      1st Answer Example

      "The part of my career that brings me the most stress is when the schedule is running behind due to lack of hustle on mine or my team's part. I like to be on time with my schedule to ensure that our patients and clients are assisted properly. To ensure the schedule does not run behind, I have team meetings so everyone is on the same page and the workday flows smoothly."

      Written by Krista Wenz on August 21st, 2022

      2nd Answer Example

      "To be completely transparent, I probably bring myself the most stress because of my innate desire to be the best. I strive for perfection too often, which causes undue stress on myself. I manage this by focusing my energy on productive activities that are good for my career. Also, on my days off, I do activities that relieve stress, like yoga, riding my bike, and spending time with my nieces and nephews."

      Written by Krista Wenz on August 21st, 2022

  • 4. How did you hear about this position?

      Why the Interviewer Asks This Question

      Memorial Hermann invests a lot of money advertising its job openings. The interviewer wants to hear what methods are effective and which are not. They also want to hear if an employee of their agency referred you. Describe how you heard about the position, and be sure to give the name of the employee or recruiter who referred you if applicable. Some companies offer their employees a referral fee when referring a candidate, while others hire recruiters to seek qualified candidates.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      The interviewer wants to briefly hear how you heard about the position. Be concise in your response, describing the recruiter's name, the website where the company posted the job, Memorial Hermann's website, or an employee referral.

      Written by Krista Wenz on August 21st, 2022

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  • 5. What is your impact goal if Memorial Hermann Southwest Hospital hired you today?

      Why the Interviewer Asks This Question

      When you start a new position, it is essential to set a goal on how you will make a positive impact quickly after being hired. Tell the interviewer your impact goal, should you be a successful candidate. If you want to make an impact with your answer, refer to the company's immediate needs, such as increasing budgets or improving patient care, for instance.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      This question is delicate, and you need to show respect for the onboarding process, then give a moderately ambitious project that you could execute. This concept is often called your 'value proposition' in marketing. "Hire me because I'll do X."

      But remember, this is your campaign promise; if hired, it will likely be your first target to hit, and depending on the environment, it could make or break you. The best approach is to give a functional analysis of the employers' needs and your skills.

      Written by Krista Wenz on August 21st, 2022

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  • 6. Think about a difficult boss, professor, or coworker. What made them challenging to be around? How did you successfully interact with this person?

      Why the Interviewer Asks This Question

      The interviewer asks this question to gain insight into your conflict resolution, communication, problem-solving, and interpersonal skills. They want to see that you can work with challenging people maturely and professionally.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      Show the interviewer that you work well with most personalities even though you recognize some folks who are pretty difficult to please.

      Think about that one person at work who is seen as hard to please. Perhaps there is someone at work who tries to intimidate others. Talk to the interviewer about what made this person challenging and their relationship with you. Avoid speaking poorly of anyone, and be sure to end your response on a positive note.

      Written by Krista Wenz on August 21st, 2022

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  • 7. How do you keep your knowledge current with the ongoing changes in the healthcare services industry?

      Why the Interviewer Asks This Question

      Employers expect employees to stay up-to-date on their respective fields, and today's technology makes this reasonably easy! List several ways you receive your industry knowledge and stay on top of trends.

      Tell the interviewer about those daily email updates you receive from professional organizations, conferences you attend, and seminars you have taken.

      Lastly, asking the interviewer what resources they refer to for industry trends is a great idea. That question can start up a great conversation, and you may learn a thing or two as well.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      To show the interviewer you take your job seriously, it is best to list three to four ways you stay current in your profession. When you have several ways you stay up-to-date, it shows the interviewer that you are a professional and take the time to keep on top of industry changes.

      Written by Krista Wenz on August 21st, 2022

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  • 8. What type of work environment do you thrive in?

      Why the Interviewer Asks This Question

      The interviewer wants to know if you will thrive if hired for Memorial Hermann and if you will be a good fit for the company culture. It is best to visit Memorial Hermann Southwest Hospital and get a feel for the environment offered. If that is not possible, review the company website and read employee reviews to get a sense of the environment you would be working in.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      Focus on being upbeat when responding. Show the interviewer that you can work in any environment, but you thrive in one that is positive, encourages creativity, and allows you to perform your job with little supervision.

      Written by Krista Wenz on August 21st, 2022

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  • 9. In your opinion, what makes you a great problem solver?

      Why the Interviewer Asks This Question

      Employers want to know that you have a methodical approach to problem-solving. Consider the skills and qualities that help you successfully face problems. Perhaps you have a keen eye for detail. Maybe you can see opportunity when others can only focus on the issue. Share your strengths as a problem solver, and your ability to come up with innovative solutions.

      Written by Darby Faubion

      Focus Your Answer On

      Focus on providing several reasons you are great at solving problems. Them back up your response with how those traits help you solve problems in the workplace.

      Written by Krista Wenz on August 21st, 2022

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  • 10. What do you like to do in your free time to relieve the stressors from your job?

      Why the Interviewer Asks This Question

      The interviewer asks this question to see what interests you and if you have healthy avenues to decompress. They want to hear what hobbies and activities you enjoy and know that you spend time away from work destressing from the pressures of the job. When employees have a healthy balance between their professional and personal lives, they are more productive and less likely to burn out.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      Focus on describing three or four activities you enjoy. The interviewer wants to see what you are interested in and determine how well you will get along with other team members based on your interests, as well as having healthy avenues to reenergize for your next shift.

      Written by Krista Wenz on August 21st, 2022

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  • 11. Memorial Hermann Southwest has received Magnet(R) recognition for excellence in nursing. Have you ever received an award or recognition for a job you've done?

      Why the Interviewer Asks This Question

      Memorial Hermann Southwest Hospital is now among an elite group of facilities nationwide that has received Magnet(R) recognition for excellence in nursing services by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program(R). The designation is one of the highest levels of recognition a hospital can receive. While receiving public recognition for a job well done may not be a requirement for employment, if you have received an award or have been recognized, now is not the time to be shy. Share your experience with the interviewer, as they want to hear of any recognition you have received. Also, be sure to acknowledge the hospital's achievement.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      It is best if you have an award or other recognition in your chosen field to share with the interviewer. If you have not been recognized in your healthcare profession, you can use an award from school or a previous job.

      Written by Krista Wenz on August 21st, 2022

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  • 12. Why do you think you will be successful in this role with Memorial Hermann Southwest Hospital?

      Why the Interviewer Asks This Question

      Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations with Memorial Hermann Southwest Hospital. Discuss the reasons why you will be great at this job. Talk about your qualifications and skills that will help you to do this job well. If you can, match your strengths to the requirements outlined in the job description.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      The interviewer wants to see that you have thought about what it will take to succeed in this role with Memorial Hermann. It might be your skills, training, expertise, interpersonal skills, or positive attitude.

      Written by Krista Wenz on August 21st, 2022

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  • 13. Do you think it is possible to be a good team member yet disagree with the leader occasionally?

      Why the Interviewer Asks This Question

      The interviewer wants to know that you can be diplomatic in the workplace, even when you may disagree with your leader. Show the interviewer that you can be a good team member yet disagree with the leader occasionally. Explain that you believe everyone is entitled to their professional opinion yet capable of working together in a respectful manner. Show that even if you disagree with the final decision they make, you support the direction the team is heading.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      The interviewer wants to hire an employee who has their own opinions and is not afraid to express them while respecting their superiors. Let the interviewer know you do not shy away from disagreements but maintain respect for your leader maturely and professionally.

      Written by Krista Wenz on August 21st, 2022

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  • 14. There are many hospitals you could have applied to. Why did you choose Memorial Hermann Southwest Hospital?

      Why the Interviewer Asks This Question

      The interviewer wants to understand why you chose Memorial Hermann over other organizations to work for. They want to see that you have done your research and can give solid reasons for choosing Memorial Hermann. Respond with enthusiasm and passion in your voice to show the interviewer you are excited about the opportunity to work for their hospital.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      Focus on showing the interviewer you have done your homework. Review the company website, online reviews, and job description so you can give unique reasons why you want to work for Memorial Hermann. For example, suppose you review the job description and find specific duties you would be responsible for if hired. Then, when you mention those particular duties in your interview, the interviewer will see you were diligent in reading the job description, showing an attention to detail.

      Written by Krista Wenz on August 21st, 2022

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  • 15. What makes you the best candidate for this position?

      Why the Interviewer Asks This Question

      The interviewer asks this question to hear what qualities you will bring to Memorial Hermann and how you will benefit them if hired. Now is your chance to highlight your best characteristics and experience, showing the interviewer you have all the qualifications they require.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      Review the job announcement before your interview and highlight the qualities, experience, and education Memorial Hermann seeks in an employee. Then, focus on using those keywords in your response. When describing how you meet their job requirements, the interviewer will see that you are a highly qualified candidate and place you high on the candidate list.

      Written by Krista Wenz on August 21st, 2022

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  • 16. How would your references describe you?

      Why the Interviewer Asks This Question

      The interviewer wants to hear that your references will positively describe you. Think about the constructive things your references have said about you in the past. Be complimentary of yourself - now is not the time to be super humble.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      If you have past performance reviews or letters of recommendation from your references, review them before your interview. You will be better prepared to answer the question if what they wrote is fresh in your mind. It is also good to have copies for the interviewer if they would like a copy for their file.

      Written by Krista Wenz on August 21st, 2022

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  • 17. Do you see yourself as a leader? When have you led a team?

      Why the Interviewer Asks This Question

      Perhaps you have led a team at work, been a coach for a youth sports team, or were on the advisory board for a non-profit organization. You should always be prepared to show the interviewer that you have a natural ability to lead others. Whether you have led a group of 500 or a team of 2, you must display to the interviewer that you are capable of handling the responsibility that comes with being a leader and mentor.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      Talk about your desire to be a leader. Focus your answer on sharing with the interviewer that you strive to be a role model for others. Explain that you jump at the opportunity to lead groups, encourage your counterparts, and be the face of the organization when challenges arise.

      Written by Krista Wenz on August 21st, 2022

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  • 18. Why should we not hire you?

      Why the Interviewer Asks This Question

      The interviewer hopes to hear that there is no reason not to hire you! Tell the interviewer that you would be a great employee, and confidently share that there is no reason not to hire you. You might wrap it up by sharing that you are patient-focused, have a proven employment record, and have excellent references.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      Focus on describing the attributes that make you a great employee and how they will benefit Memorial Hermann if hired. Assure the interviewer there is no reason why they shouldn't hire you.

      Written by Krista Wenz on August 21st, 2022

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  • 19. Our Behavioral Health Program offers patients with mental health issues treatment within the comfort of their own homes. What can you think of that would be a benefit to treating mental health patients in their homes?

      Why the Interviewer Asks This Question

      Following an assessment of the patient's mental status, family dynamics, home environment, and safety, the Memorial Hermann Home Care Behavioral Health Services team will develop a customized treatment plan. A goal of the program is to decrease hospital/emergency room re-admissions; on average, those patients following their treatment plan experience fewer hospital/emergency room re-admissions. The interviewer wants to see if you can rationalize why having someone with a mental health issue be at home for care may be preferred over a hospital admission. Share your thoughts.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      Show the interviewer that you agree with the goals of their program, providing your reasons why. Some answers could include patients being more comfortable being treated in the comfort of their homes, being surrounded by family and friends, and being in a familiar setting.

      Written by Krista Wenz on August 21st, 2022

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  • 20. At Memorial Hermann Southwest Hospital, we seek to hire individuals keenly interested in healthcare. Would you consider yourself dedicated to a career in healthcare services?

      Why the Interviewer Asks This Question

      Assure the interviewer that you are dedicated to a lucrative career in the healthcare industry. The hiring manager would like to know that this position fits into your long-term plan and that, if hired, you would stay with Memorial Hermann Southwest Hospital as long as possible.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      The interviewer wants to ensure that you are committed to healthcare for your career. They want to see if you will be a good investment if hired and that you are not looking at this job as a stepping stone to leave for another facility.

      Written by Krista Wenz on August 21st, 2022

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  • 21. How do you keep your emotions from getting in the way of your productivity?

      Why the Interviewer Asks This Question

      The interviewer wants to know if you consider yourself an emotionally driven person and, if so, if you ever let your feelings interfere with your work. Talk to the interviewer about your emotions and if they have ever affected your productivity at work. Remember that almost everyone is an emotional creature to some degree, but in the healthcare industry, it is essential to keep your emotions under control.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      Describe the methods you use to keep your emotions from interfering with your work. You want the interviewer to understand that you have compassion and empathy for your patients, but at the same time, you can maintain composure during difficult times.

      Written by Krista Wenz on August 21st, 2022

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  • 22. The Memorial Hermann Mental Health Crisis Clinics (MHCCs) are outpatient mental health service providers that serve individuals in crises. Do you have any experience working with patients with mental health diagnoses?

      Why the Interviewer Asks This Question

      The Memorial Hermann Mental Health Crisis Clinics (MHCCs) serve individuals in crises or unable to follow up with other outpatient providers for their mental health needs. While the MHCCs are not designed to provide continuous outpatient follow-up for mental health needs, clinic staff will assist in finding outpatient follow-up either by helping patients make an appointment for follow-up with an outpatient provider or by providing patients with resources and referrals. In the past, mental health issues were often overlooked. Today, however, mental health awareness is being given the attention that it deserves. Memorial Hermann's efforts to assist mental health clients who need aftercare is a great outreach. Be sure to compliment the hospital on its efforts.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      There is no right or wrong answer to this question. The interviewer wants to hear if you have experience working with patients with mental health diagnoses or not. If you have, describe in what context. If you do not have experience working with this population, tell the interviewer how you are interested in learning more about mental health issues to work with these patients effectively.

      Written by Krista Wenz on August 21st, 2022

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  • 23. At Memorial Hermann Southwest Hospital we take pride in our great relationships with clients, vendors, coworkers, and patients. Do you consider yourself to be a strong relationship builder?

      Why the Interviewer Asks This Question

      Assure the interviewer that you would treat everyone at Memorial Hermann Southwest Hospital with great respect and a positive attitude. Discuss the ways that you would build strong and healthy relationships if hired.

      Written by Darby Faubion

      Focus Your Answer On

      The interviewer wants to be assured that you would continue to foster the strong relationships Memorial Hermann Southwest Hospital has nurtured over time. Building trust and confidence in the healthcare industry takes a long time, and the interviewer wants to ensure you have the same values as Memorial Hermann.

      Written by Krista Wenz on August 21st, 2022

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  • 24. Memorial Hermann Texas Medical Center is one of the nation's busiest Level I trauma centers. Have you ever worked in a trauma center?

      Why the Interviewer Asks This Question

      The interviewer asks this question to determine if you have experience working with trauma patients. They want to see if you will need training before working in trauma or if you will not.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      Memorial Hermann-Texas Medical Center is one of the nation's busiest Level I trauma centers and the primary teaching hospital for McGovern Medical School at UTHealth. Having a trauma center that is also at the heart of teaching speaks volumes for the care that is given there. In teaching facilities, whether a patient sees more than one physician at a visit or not, there are usually at least two physicians (a resident and a staff physician) overseeing the patient's care. This allows students to learn and patients the assurance that final decisions are being made by a licensed physician overseeing their care. Share with the interviewer any experience you may have working with trauma patients, and always remember to have something positive to say about the hospital.

      Written by Krista Wenz on August 21st, 2022

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  • 25. To work for Memorial Hermann Southwest Hospital, you must be able to pass a full criminal background check and drug screen. Will you have an issue passing either?

      Why the Interviewer Asks This Question

      Working in the healthcare industry means you are in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. Assure the interviewer that you are able and willing to pass a complete background check and drug screen. If you have a criminal record or issue with drugs, you must disclose this.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      Memorial Hermann Southwest Hospital invests a lot of money in performing background checks and drug screens on their candidates. If you have a reason to believe you will have an issue passing either, it is best to inform the interviewer when asked this question, so they can decide if they want to continue moving forward in the hiring process.

      Written by Krista Wenz on August 21st, 2022

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  • 26. Memorial Hermann requires our team members to have strong organizational skills and attention to detail. How do you ensure that your workdays are organized, and your documentation is accurate?

      Why the Interviewer Asks This Question

      The success of the healthcare industry thrives on the accuracy of information and organization. Talk to the interviewer about the ways that you ensure accuracy and organization in your day-to-day activities. Perhaps you use a particular app or software. Maybe you are a pen and paper person. Whatever your method, highlight that you successfully organize your day and that your documentation is highly accurate.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      If you have a letter of recommendation or past performance reviews highlighting your organizational skills and attention to detail, it is best to have a copy or two for the interviewer. When a supervisor commends you on those skills, it carries more weight than when you describe your skills to the interviewer.

      Written by Krista Wenz on August 21st, 2022

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  • 27. If you could expand your knowledge and expertise in any of our specialty services, which would you choose?

      Why the Interviewer Asks This Question

      The interviewer wants to know what area outside of your profession you would like to gain more knowledge because many companies like to hire within. They want to know that your passions align well with what Memorial Hermann Southwest Hospital offers and that maybe in the future, they could move you to an open position in an area that interests you. Talk to the interviewer about which specialty service area you would like to learn more about and why.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      Review Memorial Hermann's website before your interview to understand the specialty services offered. Then, choose one area you find interesting and would like to gain more knowledge and expertise.

      Written by Krista Wenz on August 21st, 2022

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  • 28. Memorial Hermann hospitals exercise an ER Navigation Program to address the problem of inappropriate ER use. Are you familiar with any such program?

      Why the Interviewer Asks This Question

      ER Navigation places a Community Health Worker (CHW) in the Memorial Hermann ERs that are frequently used by uninsured and under-insured patients. CHWs identify clinics that best fit a patient's location, income, language, work hours, and bus routes and address issues that may lower the priority of health care (e.g., need for food stamps, rental support, or assistance with utilities). They make appointments, arrange transportation, share information and referrals to community/safety net programs, and educate about public benefits and other payment resources. CHWs initially meet patients during an ER visit. Still, much of their work is done in follow-ups, such as ensuring a clinic appointment was made/ was successful and assisting with the paperwork required for qualification for Medicaid, CHIP, or county indigent programs. Like Palliative Care, using an ER Navigation Program can significantly reduce the number of unnecessary emergency room visits and healthcare costs across the board. Share your opinion of these programs with the interviewer so they can see if you will be a good fit for the company culture if hired.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      If you are familiar with such programs, describe your positive experience. If you are unfamiliar with this program, show the interviewer that you have researched the program and let them know how it can benefit the hospital.

      Written by Krista Wenz on August 21st, 2022

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  • 29. One of the values in Memorial Hermann Southwest Hospital's mission statement is, "We measure the outcomes of each effort and only sustain and expand those with demonstrable outcomes." What does this statement mean to you?

      Why the Interviewer Asks This Question

      Memorial Hermann Southwest Hospital strives to achieve the best outcomes in every aspect of growth and care. Measuring the outcomes of its efforts and focusing on the ones that can provide the best results for both present and future employees and patients is one way Memorial Hermann stays focused on the things that could be of the most significant benefit. The interviewer wants to know your thoughts on focusing only on specific areas.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      The interviewer wants to see how you interpret their mission statement and if your views align with Memorial Hermann's. Show the interviewer that you agree with their core values and seek the best results based on each patient's needs.

      Written by Krista Wenz on August 21st, 2022

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  • 30. At Memorial Hermann Southwest Hospital we seek to hire individuals who have ambitions of growing their careers. Where do you see yourself in 3-5 years?

      Why the Interviewer Asks This Question

      Every hiring manager would like to know that their investment of time and training will pay off. Assure the interviewer that you see this position as a long-term fit. Describe how this role with Memorial Hermann Southwest Hospital fits into your longer-term plans, explaining where you see yourself in 3-5 years.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      Interviewers want to hire employees who seek long-term employment and who have professional goals. Describe where you plan to be within the organization in 3-5 years and how you plan to achieve your goals.

      Written by Krista Wenz on August 21st, 2022

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  • 31. Memorial Hermann Southwest Hospital seeks to hire those with strong problem-solving skills. When were you able to successfully resolve a problem in the workplace?

      Why the Interviewer Asks This Question

      Problem-solving and dispute resolution are critical skills to possess. Display to the interviewer that you are capable of problem-solving within the workplace. Talk about a time when you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue.

      Written by Darby Faubion

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      You want to show the interviewer you have a systematic way of resolving problems in the workplace. While some issues might take longer to resolve, many problems you encounter in the healthcare industry must be resolved quickly. Let the interviewer know you can resolve all types of issues using your critical thinking and problem-solving skills.

      Written by Krista Wenz on August 21st, 2022

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  • 32. Memorial Hermann Southwest Hospital promotes Supportive Medicine; a medical discipline focused on reducing gaps in patient care and support. Are you familiar with Supportive Medicine, and have you ever been involved with it?

      Why the Interviewer Asks This Question

      The Supportive Medicine Team, also known as the Palliative Care Team, is a physician-led, interdisciplinary care team focused on improving the quality of care for patients with serious and life-threatening illnesses by providing an extra layer of support. Goals include management of patient symptoms associated with disease, improved patient/family satisfaction, reduced unnecessary emergency room visits and hospital admissions, and reduced duration of hospital stays. Share your thoughts regarding Palliative Care with the interviewer.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      If you are familiar with Supportive Medicine, explain how you have been involved and your opinion of the treatment. If you are unfamiliar with Palliative Care, do some research before your interview and describe the benefits you see with Supportive Medicine.

      Written by Krista Wenz on August 21st, 2022

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  • 33. How would your coworkers describe your personality?

      Why the Interviewer Asks This Question

      The interviewer asks this question to see if you are self-aware and understand how others see you. They ask how your coworkers would describe your personality to see if you will be a good fit for the company culture.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      Focus on providing three or four personality traits in your response. If your personality aligns with keywords Memorial Hermann used in their job description, even better. Be sure to use some of those keywords in your response, showing the interviewer you have the personality they seek in a candidate.

      Written by Krista Wenz on August 21st, 2022

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  • 34. Memorial Hermann Southwest Hospital is proud of its diverse workforce. When have you worked amongst a diverse group of people?

      Why the Interviewer Asks This Question

      The interviewer wants to see if you are accustomed to working with a diverse team of individuals. Assure the interviewer that you can handle an environment that offers diversity. Even better, give an example of being able to embrace diversity in the workplace.

      Written by Krista Wenz on August 21st, 2022

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      If you are accustomed to working with diverse groups in college or the workforce, describe your experience and the positive takeaways from working with people from different backgrounds. If you have not experienced diversity, explain how you are eager to work with a diverse workforce and embrace learning from others' experiences.

      Written by Krista Wenz on August 21st, 2022

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  • 35. This position requires a team approach to healthcare. Do you prefer to work in a team-based position or individually?

      Why the Interviewer Asks This Question

      The interviewer wants to hear in which situation you are happiest and most productive. Talk to the interviewer about your preference for teamwork or working individually. Be sure to avoid pigeonholing yourself into one particular scenario (i.e., I only like to work alone). You may work well without needing much management or direction, or perhaps you are better driven in a collaborative and team-led environment. Either way, be honest with the interviewer about your preferences without leaning negatively, either way.

      Written by Krista Wenz on August 21st, 2022

      Focus Your Answer On

      Since the interviewer mentioned this position requires a team approach, you should lean more toward a team-based approach. But, you should still assure the interviewer that you can thrive in any situation.

      Written by Krista Wenz on August 21st, 2022

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