MockQuestions

Talent Plus Interview Questions

To help you prepare for a Talent Plus job interview, here are 35 interview questions and answer examples.

Talent Plus was written by and updated on September 6th, 2021. Learn more here.

Question 1 of 35

When a problem arises, what is your first reaction?

How to Answer

The interviewer wants to know if your reactions to problems reflect maturity and professionalism. How you react when issues arise will significantly determine how you fit with the team at Talent Plus and when dealing with clients.

Perhaps your computer crashes, and you realize you may have just lost all of your hard work. Or maybe you are limited on time and have a deadline rapidly approaching. Demonstrate to the interviewer that you take a very methodical approach to problem-solving and can remain calm under pressure, rather than reacting in an impulsive way when a problem occurs.

Written by Rachelle Enns on September 6th, 2021

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35 Talent Plus Interview Questions & Answers

  • Behavioral

    1. When a problem arises, what is your first reaction?

      How to Answer

      The interviewer wants to know if your reactions to problems reflect maturity and professionalism. How you react when issues arise will significantly determine how you fit with the team at Talent Plus and when dealing with clients.

      Perhaps your computer crashes, and you realize you may have just lost all of your hard work. Or maybe you are limited on time and have a deadline rapidly approaching. Demonstrate to the interviewer that you take a very methodical approach to problem-solving and can remain calm under pressure, rather than reacting in an impulsive way when a problem occurs.

      Written by Rachelle Enns on September 6th, 2021

      1st Answer Example

      "When a major problem arises, my first instinct is to take a step back and absorb what just happened. I then go into 'brainstorm' mode, jotting down potential ways to resolve the issue. From there, I can generally use a pros and cons list to determine the best course of action for a fast and amicable resolution. I do this while remaining professional and keeping my composure."

      Written by Rachelle Enns on September 6th, 2021

      2nd Answer Example

      "I have taught myself to become much calmer with my first reactions when problems arise. Now, I will step back and review my options for solving the problem rather than allow myself to become frustrated."

      Written by Rachelle Enns on September 6th, 2021

  • Career Goals

    2. At Talent Plus, we look to hire those who will be a long term fit. Where do you see yourself 5 years from now?

      How to Answer

      It's impossible to know where you will be in 5 years, but you need to assure the interviewer that given all possible circumstances, you could see yourself as a long-term fit for the position at Talent Plus. After all - they are in the talent management and retention strategy business! Share with the interviewer your long-term goals and where you can see yourself at Talent Plus.

      Written by Rachelle Enns on September 6th, 2021

      1st Answer Example

      "Ideally, five years from now, I would love to see myself growing into a more prominent leadership role within your organization. My career interests align very nicely with your company's goals which helps me see a great long-term fit here."

      Written by Rachelle Enns on September 6th, 2021

      2nd Answer Example

      "5 years from now, I would like to supervise or manage a team of my own with Talent Plus. I feel like I am progressing in my career at a rate that will make this a possibility."

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "Advanced in a supervisor position or even managerial leadership position within the company."

      Written by an Anonymous User

      Lauren McCabe

      Our Professional Interview Coach
      Lauren McCabe Reviewed the Above Answer

      Good. Having a shared value to find a company you want to stick with is highly favorable.

      "I am seeking an employment opportunity to plant roots and build a long, stable career. I have strong aspirations to join advanced-level leadership in the coming years."

  • Communication

    3. Tell me about a time when you took charge of a meeting. Was the outcome a positive one?

      How to Answer

      The interviewer would like to know that you have the confidence to lead a meeting successfully. Think about a time when you have driven a meeting - big or small. This example could be a phone meeting, a lunch and learn, or a large client presentation.

      Begin by telling the interviewer the reason for the meeting, who was involved, and what approach you took to prepare for the meeting. Finally, be sure to mention why you felt the meeting was a success! Share what you did in that meeting to create a productive and positive outcome.

      Written by Rachelle Enns on September 6th, 2021

      1st Answer Example

      "My employer asked me to lead a lunch and learn meeting to train 15 employees on our new client management software. I was already a subject matter expert on the software, so it wasn't difficult to plan the lesson. The challenge was making the content entertaining enough to keep the employees engaged. I created a strong PowerPoint presentation that included pop quiz questions throughout. The presentation was a success, and my employer asked me to lead a follow-up meeting a few weeks later."

      Written by Rachelle Enns on September 6th, 2021

      2nd Answer Example

      "Just last week, my boss had a personal emergency and could not make it in time for our monthly staff meeting. Everyone was already gathered, so he called to ask me to take control of the meeting. I feel that I did a great job relaying the information, and my boss was thankful for the way that I was able to step in."

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "I set up a meeting with authorities to do a plan review. The meeting had several executives invited, including the authorities. In preparation for the meeting, I set an agenda, prepared presentations in advance, and provided all invited attendees with a draft copy of the agenda and a summary of presentations to outline the plans to be discussed and reviewed. All went well."

      Written by an Anonymous User

      Lauren McCabe

      Our Professional Interview Coach
      Lauren McCabe Reviewed the Above Answer

      Great start. It is important to note why the meeting was successful due to your contribution. I provided a suggestion below. Feel free to tailor your response to be more specific.

      "I was charged with preparing and overseeing a Plan Review Meeting where high-level executives and the authorities were in attendance. I created an agenda, organized the presentations, and dispersed meeting material. The meeting went extremely well due to my planning and organization. The meeting flowed smoothly and on time, which was vital for the attendees."

  • Communication

    4. Rate your communication skills from 1-10 with proper examples backing your given rating.

      How to Answer

      The interviewer wants to know how well you communicate. Give your response with a rating scale of 1-10, and explain why you chose that particular rating for yourself.

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "9/10 - I keep my team appraised of all information and share experiences, lessons learned, and relevant information daily. My team is also aware that I am available to them 24/7 and can reach me at any time."

      Written by an Anonymous User

      Lauren McCabe

      Our Professional Interview Coach
      Lauren McCabe Reviewed the Above Answer

      Great response. I made additions to include communication loops and how you maintain accountability.

      "I rate my communication a 9 of 10. I have an open-door policy with staff to remain approachable and available if they ever need me. I keep my staff abreast of pertinent information throughout the day to keep things running smoothly. I also provide performance reviews and 360 feedback, so we are all accountable for the highs and lows of our work. I am open to feedback as much as my staff is; this mutual respect and communication loop is particularly successful."

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  • Communication

    5. Sometimes the services and packages offered at Talent Plus can be confusing to new clients. How do you explain complicated concepts to those who may not understand?

      How to Answer

      The interviewer wants to know that you can explain complex ideas without being condescending to your co-workers or talking over their heads. Give the interviewer an example of breaking down information to make it more easily digestible for the average person.

      Think of a presentation about a complex topic as a proposal to solve a challenging problem. The solution may seem obvious to you, but everyone else in the room is scratching their heads trying to figure out what you're talking about. When you can define key terms and phrases to make them more relevant to your audience, you have skill! Not everyone can do this.

      Prepare an example that demonstrates your communication skills and your ability to convey complex information in easy-to-understand terms.

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "First, you should find out how best they learn. Some like learning visually; others prefer to listen. In either case, I think it's important to try and relate it to something they understand.



      That could be through the use of examples, references to pop culture, etc. It's also important to be patient. Repetition, or time between conversations, can reinforce a concept."

      Written by an Anonymous User

      Rachelle Enns

      Our Professional Interview Coach
      Rachelle Enns Reviewed the Above Answer

      Wonderful! Solid response.

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  • Compatibility

    6. Tell me why you are the right fit for Talent Plus and this position.

      How to Answer

      A successful hire needs to feel like the right fit by both parties. Express to the interviewer that you think this position is a stable fit for your experience and career goals. You can also look at the company's website to identify similarities with the company culture and overall mission.

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "I am the best at what I do in my current position, and my skills, positive attitude, drive, and passion for our company will transfer well into this new position. I can motivate and lead a team and achieve targets set both for the team and myself as a leader. The added responsibilities will set the bar for me as a welcomed challenge."

      Written by an Anonymous User

      Lauren McCabe

      Our Professional Interview Coach
      Lauren McCabe Reviewed the Above Answer

      Good start - you elude to your fit for the position, but do not neglect the fit on an organizational level. Researching their Mission Statement and Story on their website will help you better prepare for how you want to market yourself in an interview. See my suggestion below.

      "I strongly believe I am the best person for this position for many reasons. In a broader sense, I am the type of employee who can provide exemplary customer service, which would be a great reflection of the company. Talen Plus prides itself on superior service for each customer, and I ensure my quality of work every day. As it stands, I am the highest achiever in my current role, and I have a multitude of transferable skills and qualities that will please my superiors and work team. I have a positive attitude, drive, and passion for learning this new position and exceeding expectations. I am currently a "big fish in a small pond," and I hope to take on a new role where I can truly learn something new, master new skills, and enhance my skills as a leader."

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  • Compliance

    7. Due to the nature of Talent Plus' business and services, we may ask that you complete a full background check. Are you willing to comply?

      How to Answer

      Many companies will ask for a background check before employing you. This due diligence could include a criminal record check, a credit check, a drivers' abstract, and education verification. The request will vary from company to company, so you should always be prepared to comply with all requests. If there is a mark on your record, this is the best time to disclose that information.

      If you have a clean record, be sure to let them know.

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "Absolutely. Please feel free to research whatever is necessary."

      Written by an Anonymous User

      Lauren McCabe

      Our Professional Interview Coach
      Lauren McCabe Reviewed the Above Answer

      Great!

      "Absolutely, feel free to research whatever is necessary."

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  • Creative Thinking

    8. At Talent Plus we seek to hire those who think outside the box. When was the last time you made a suggestion for workplace improvement? What was the outcome?

      How to Answer

      The interviewer would like to know if you are an engaged employee, offering suggestions and providing more profound thought regarding process improvement in the workplace. Give an example of a time when you suggested an improvement in the workplace. It can be big or small! Share if anything significant came out of your suggestion.

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "A recent renovation job required many new projects to be accomplished simultaneously, and our team was not familiar with utilizing software tools available to manage the project. Through setting up a simple spreadsheet, I illustrated the advantages of obtaining the correct software to streamline timelines. This gave all project managers an overview of the project assigned to our team in more clear detail."

      Written by an Anonymous User

      Lauren McCabe

      Our Professional Interview Coach
      Lauren McCabe Reviewed the Above Answer

      This is a well-rounded response. Great job! There were minor grammatical errors I assisted with.

      "A recent renovation job required many new projects to be accomplished simultaneously, using project management software tools that were unfamiliar. To remedy this issue, I created a simple spreadsheet that clarified the project assignments for all the project managers. This streamlined and simplified the details, freeing the entire group of confusion and time wasted. Everyone was accepting and thankful for my spreadsheet because it allowed everyone to get into gear."

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  • Customer Service

    9. How would your clients describe you?

      How to Answer

      The interviewer wants to know if you are a good fit for Talent Plus and their clients. Use this opportunity to share any accolades you've received from clients or highlight the skills or characteristics you are fond of. It is important that you've read about the company culture and the clients served so you can align your response with what Talent Plus is looking for.

      Written by Ronda Barnes on August 30th, 2021

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  • Customer Service

    10. Tell us about your customer service experience.

      How to Answer

      Customer service is a major part of what Talent Plus is all about. From providing customer service to companies seeking the best talent to providing customer service to those looking to improve their coaching skills, having good customer service skills is very important to every role at Talent Plus. Share with the interviewer your experience with providing customer service. This can include customers within your organization.

      Written by Ronda Barnes on August 30th, 2021

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  • Customer Service

    11. Customer service is our top priority at Talent Plus. What is your customer service philosophy?

      How to Answer

      Because Talent Plus puts so much effort into its customer service reputation, the interviewer needs to be confident that your customer service values align with theirs. Be sure to research the Talent Plus website and note any keywords they use when it comes to their customers. You can also find customer reviews that may highlight where they shine in customer service. Match your language with theirs.

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "Be friendly, make eye contact, listen and acknowledge the customer during interaction and keep in mind that the customer is always important."

      Written by an Anonymous User

      Lauren McCabe

      Our Professional Interview Coach
      Lauren McCabe Reviewed the Above Answer

      I love the simplicity and authenticity of your response. I made minor edits.

      "My customer service philosophy encompasses friendliness, making eye contact, listening intently, and always remember that the customer is valued and important."

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  • Direct

    12. At Talent Plus, our primary work is to cater to other businesses. What do you foresee as the biggest challenge working in the commercial services industry?

      How to Answer

      Working in the commercial services industry can be challenging for a few reasons. You work with businesses with tight deadlines, varying business hours, and multiple departments with different needs. Briefly talk to the interviewer about the challenges you foresee in this role with Talent Plus. Remain positive and complete your answer by commenting on your abilities to meet these challenges.

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "I am not familiar with the full scope of this industry; however, I believe I can meet and exceed your expectations as I learn fast, put in the overtime, and will learn to understand the language to communicate with your clients."

      Written by an Anonymous User

      Lauren McCabe

      Our Professional Interview Coach
      Lauren McCabe Reviewed the Above Answer

      I got the impression of what you are trying to convey. I wrote an alternative response that does not focus on your lack of experience.

      "As a new employee in the industry, I will have many unforeseen challenges as they arise. I will address the learning curve by putting in the effort to acclimate and absorb as much knowledge as possible. I envision working overtime and asking a lot of questions to feel prepared and confident."

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  • Discovery

    13. If you had $50,000 to build your own business, what would you do?

      How to Answer

      The interviewer will be able to learn something new and unique about you through this question. Avoid answers that would include building a business that competes with the hiring company.

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "I love the hospitality industry and see myself staying close to it. With $50,000, I would start a consulting firm that provides basic marketing training to new Directors of Sales & Marketing. Too often, these roles are filled with strong salespeople with little to no marketing experience. The firm would focus on techniques, report basics, finding your target audience, and activation/programming."

      Written by an Anonymous User

      Rachelle Enns

      Our Professional Interview Coach
      Rachelle Enns Reviewed the Above Answer

      Very well thought out response! Nicely done.

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  • Discovery

    14. Talent Plus values philanthropy and community giving. How do you choose to give back to others?

      How to Answer

      The interviewer would like to know that you are socially responsible and a team player - even outside of the workplace. Your answer can be as simple as babysitting your grandkids every Sunday, to a standing-volunteer gig, to charitable contributions.

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "I get involved with any charity or community service work. My passion is animals, and I volunteer whenever I have free time at the sanctuaries and clinics."

      Written by an Anonymous User

      Lauren McCabe

      Our Professional Interview Coach
      Lauren McCabe Reviewed the Above Answer

      It is great that you are already involved in philanthropic efforts. This will help you stand out!

      "I am currently involved in a variety of charities and community service activities independently and via clubs. I have a passion for animals, and I volunteer at local sanctuaries and clinics."

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  • Discovery

    15. Outside of work, what type of creative activities do you like to pursue?

      How to Answer

      A genuinely creative-minded person will have outside activities aside from what's happening in the workplace. Tell the interviewer about the variety of ways in which you express your creativity. This can be anything from reading new books to painting - it's your creative activity!

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "Woodwork by renovating old furniture, we do many charity events with my Harley Davidson club and go on long rides to explore new places. I also love visiting antique stores and auctions."

      Written by an Anonymous User

      Lauren McCabe

      Our Professional Interview Coach
      Lauren McCabe Reviewed the Above Answer

      Fantastic! The interviewee gets a great sense of who you are and what you do to maintain a work-life balance. I added language around that to add depth to your response.

      "My hobbies and clubs help me maintain a great work-life balance. I remain focused and rejuvenated at work because I have a great life outside of work. I enjoy woodworking, renovating old furniture, visiting antique stores, and going to auctions. I also participate in many charity events through my Harley Davidson Club and love going on long rides to new places."

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  • Diversity

    16. We value diversity at Talent Plus. When have you worked among a diverse group of people?

      How to Answer

      Talent Plus is a company that embraces diversity and inclusion. The interviewer wants to know if you are accustomed to working with a very large or diverse team of individuals. Assure the interviewer that you can handle an environment that offers diversity.

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "My current position requires me to deal with all levels of management, not only on a business position ranking level but also with a culturally diverse team of nationalities from more than 135 different countries."

      Written by an Anonymous User

      Lauren McCabe

      Our Professional Interview Coach
      Lauren McCabe Reviewed the Above Answer

      Great. I added some depth to your response to speak to general values and business practices.

      "Diversity in the workplace and company-wide is essential to making a business successful. In my current position, I interface with employees at all levels of management. Additionally, our staff is comprised of individuals from over 135 different countries. This wonderful juxtaposition of employee rank and nationality has been extremely rewarding. I am pleased to have had the opportunity to work amongst such a richly diverse group of people."

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  • Education

    17. Many of the management and higher level roles with Talent Plus require a Degree in Business or similar. Please walk me through your post-secondary education.

      How to Answer

      Your post-secondary background is on your resume. However, the interviewer is asking for you to go into further detail on your experience. This is a great time to brag a little bit about any scholarships, awards, or accolades you may have received during your post-secondary studies. Be sure to discuss how your education has prepared you for a position with Talent Plus.

      Written by Rachelle Enns on September 6th, 2021

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  • Education

    18. At Talent Plus, we value continued education and training. Tell me about your education.

      How to Answer

      The interviewer wants to know how your education has prepared you for this job. A few highlights you can focus on are relevant topics you learned while attending your courses. In your response, explain how they will help you in this new role. Feel free to also share some of the most exciting things you learned.

      Some ideas for you:

      - If you have experience working on group projects, share how you improved your listening and communication skills when working on a challenging project.

      - If you learned a new type of software or how to work a kind of equipment you will need to know in this new job, talk about what you know and how you will apply this new knowledge.

      While attending post-secondary studies, you likely learned some core skills that would be transferable to any position. Think about what you learned in your highest levels of education and how that knowledge applies (or will apply) to your work. Some of these skills could include:

      - Time Management
      - Creative Thinking
      - Proposal Writing
      - Public Speaking
      - Presentation Building
      - Independent Learning
      - Academic Research
      - Self-Motivation

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "Currently doing my master's degree in Food Safety Law. Certified internal auditor in ISO 14001 and 9001 management systems. Hold various Public Health-related certificates, including ten years experience in Public Health Audits. I further hold a diploma in web design, attended management college, and completed a course in Environmental Microbiology at Emory University."

      Written by an Anonymous User

      Lauren McCabe

      Our Professional Interview Coach
      Lauren McCabe Reviewed the Above Answer

      Great. I added your (perceived) purview of education and training as well as grammatical edits and ordering.

      "I, too, value continued education and training. I have learned a multitude of job-related skills through years of working, but I find courses and formal education essential in propelling my career to the next level. I am currently working towards my Master's Degree in Food Safety Law. I obtained my BA in Web Design, attended Management College, and completed a course in Environmental Microbiology from Emory University. Additionally, I am certified in Internal Audit ISO 14001 and 9001 Management Systems. I hold various Public Health-related certificates, including ten years of experience in Public Health Audits."

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  • Experience

    19. At Talent Plus, we provide services to a wide range of businesses. Which industry or business type do you have the most experience with?

      How to Answer

      In the commercial services industry, your experience with clients may be widespread. Talk to the interviewer about any particular industry to which you may have more exposure. If you have a specialty - now is the time to discuss your expertise. Also, make sure you are familiar with the services Talent Plus provides so your response is aligned with what they need and offer. Whether you have experience in the same industry as Talent Plus or not, be sure to appear confident in your capabilities.

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "Entertainment, Hospitality, Food, and Beverage Operations, Culinary Arts"

      Written by an Anonymous User

      Lauren McCabe

      Our Professional Interview Coach
      Lauren McCabe Reviewed the Above Answer

      Great. I made your response a complete sentence.

      "Though I am open to working with an array of new industries, I have the most experience in Entertainment, Hospitality, Food and Beverage Operations, and Culinary Arts."

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  • Experience

    20. We have a wide range of services at Talent Plus. Have you ever used any of our services?

      How to Answer

      The interviewer wants to know that you are well aware of the services offered at Talent Plus and whether or not you have used them previously. Discuss with the interviewer any exposure you have had to the company. Keep your response positive and lighthearted.

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "No, I have not, to be honest. But a majority of my colleagues have and have had great things to say about your company."

      Written by an Anonymous User

      Lauren McCabe

      Our Professional Interview Coach
      Lauren McCabe Reviewed the Above Answer

      Good, but I rephrased your response.

      "Though I have not personally utilized Talent Plus' services, many colleagues within my firm have witnessed many beneficial outcomes through that collaboration."

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  • Experience

    21. Looking at your resume, it seems there are certain skills necessary for this position that do not stand out. How do you think you will be able to compensate for these missing skills?

      How to Answer

      Most job descriptions will have a long list of requirements. Hiring managers are aware that finding a candidate that checks ALL of the boxes can sometimes be impossible. If you are missing some of the 'nice to have' or even the 'must-have' skills listed in the job description, do not fret! Be open about your shortcomings and discuss with the interviewer how you plan to compensate for those.

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "Putting in the extra time to read and learn from materials available, listening to my peers from their experiences, and putting in the effort to self educate myself. I won't be shy to ask for guidance and will speak up if any help is needed."

      Written by an Anonymous User

      Kevin Downey

      Our Professional Interview Coach
      Kevin Downey Reviewed the Above Answer

      This is a great response. You are a resourceful, open employee. I assisted with editing your answer, and some alternate wording to enhance your response for clarity and flow.

      "I am a resourceful person who is very open to learning new skills. When dealing with a new process, task, or skill I am unfamiliar with, I will educate myself with provided materials and utilize my peers as a resource. I am not a shy person and ask questions readily when in need of guidance. I will reach out when necessary and do my due diligence outside of work to further read and educate myself."

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  • Experience

    22. Considering your background is in an industry different from ours, what skills and characteristics do you have that qualify you for this position in this industry?

      How to Answer

      There are many ways to be a fit for a position, even though you do not come with direct industry experience. Think about the variety of skills you have and how those can benefit another employer, despite the industry. These are your transferable skills, and they can include sales abilities, customer service experience, and software capabilities, and more. Describe your transferable skills to the interviewer in a way that aligns with the needs of the position and Talent Plus.

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "Although I have not been involved with statistics in any previous positions, I have extensive prior experience in all departments of the organization, such as culinary arts, food and beverage operations, restaurant management, and housekeeping. I also majored in entertainment technology in college. My skills in leadership and dealing with authorities will transfer well into this position."

      Written by an Anonymous User

      Lauren McCabe

      Our Professional Interview Coach
      Lauren McCabe Reviewed the Above Answer

      Good start. You provide previous areas of exposure but need to add more direct skills and characteristics that can be deemed transferable skills. See my suggestion below.

      "I have had years of exposure in many aspects and departments of business, including Culinary Arts, Food and Beverage Operations, Restaurant Management, Housekeeping, and my degree in Entertainment Technology. These arenas have given me many transferable skills in Leadership, Organization, and Interpersonal Relations. I am ready to take on a new opportunity to immerse myself in Statistics and utilize my years of employment and training to succeed in this position."

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  • Knowledge

    23. At Talent Plus we have many local competitors. In your opinion, what makes us stand out from the crowd?

      How to Answer

      It is crucial that you research Talent Plus before your interview and be sure to learn about their business landscape. Learn who their competitors are and what the customers are saying online. Check out some favorite review sites to get an idea of what the public says about Talent Plus vs. their competitors. Keep your answer positive and complimentary.

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "My existing company is utilizing your team to profile the best of the best, and for me, that says it all...we always go for the best. Your business ethics and support are evident in the talent acquisitions made in some key positions within our firm."

      Written by an Anonymous User

      Lauren McCabe

      Our Professional Interview Coach
      Lauren McCabe Reviewed the Above Answer

      This is great "insider" feedback. I assisted with minor edits.

      "My current employer is working with Talent Plus, and the company always employs the best of the best. I have been extremely impressed by the business ethics and support received by Talent Plus, and I have witnessed firsthand the superior manner in which Talent Plus works with its clientele. The stellar reputation matches the output because Talent Plus has made some great talent acquisitions within my firm."

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  • Knowledge

    24. Do you fully understand what we do at Talent Plus?

      How to Answer

      Questions such as these are why it is essential that you research Talent Plus before your interview. Dive deep into what they do, learn who their competitors and clients are, and the impact their services have on their customers. Keep your answer as brief as possible and ask for clarification if you need it.

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "From looking online, I understand that you work with a variety of clients and different groups to improve their talent management goals and place the right persons in positions for long and short-term benefits for the company and the individual."

      Written by an Anonymous User

      Lauren McCabe

      Our Professional Interview Coach
      Lauren McCabe Reviewed the Above Answer

      Good. You've done your research, so be prepared for some follow-up questions like the ones below.

      ""What are the ways you build rapport with clients?"

      "What do you think pillars of success are for employees of Talent Plus?""

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  • Leadership

    25. As a manager, who has been your greatest influence? Describe a person that has defined what type of leader you wish to be.

      How to Answer

      The interviewer would like to know if you have had an influential mentor in your management career. Talk to the interviewer about what type of influences have shaped your management style.

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "My GM is in Sacramento. He was a visionary and risk-taker. He has a strong focus on talent, accountability, and guest experience."

      Written by an Anonymous User

      Rachelle Enns

      Our Professional Interview Coach
      Rachelle Enns Reviewed the Above Answer

      This GM sounds like a solid influence! The buzz word 'visionary' is often thrown around, so work on a backing statement. Please see below.

      "My GM in Scottsdale was a great influence on me. He was a risk-taker, and visionary who took a 15-year sales process, turned it on its head, and boosted annual sales by 90% company-wide. His focus on guest experience, hiring the right talent, and teaching accountability were all significant influences."

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  • Leadership

    26. Tell us about a time where you had to coach others on the job. What is your coaching style?

      How to Answer

      Executive coaching is one of Talent Plus's highly sought-after services. Share with the interviewer your approach to coaching others. You can also review Talent Plus' website to learn about their coaching services and how your skills and experiences align.

      Your response should include some of the following factors:

      -how you motivate others
      -leveraging strengths
      -improving weaknesses
      -identifying talents and skills
      -communication
      -guidance

      Written by Ronda Barnes on August 30th, 2021

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  • Management

    27. How did you maintain a good relationship with your most recent boss?

      How to Answer

      The interviewer wants to know that you can maintain a harmonious relationship with those who are considered your leaders.

      If your relationship with your boss wasn't fantastic, share your efforts to make it better. Here are some suggestions:

      - Try to understand what your boss values the most
      - Keep your cool, even when you want to lose it
      - Anticipate their needs and stay one step ahead
      - Take leadership opportunities to show your worth
      - Adapt to their preferences

      Some basic ground rules for a stable working relationship with your boss are open communication, proactive listening, and not taking things personally. Discuss the ways that you cultivated a healthy relationship with your boss.

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "Open communication, I anticipate his needs in advance and stay ahead of his deadlines. We had an open and trusting relationship and shared both positive and negative experiences. I took opportunities to show leadership and ownership of projects to carry some weight and lighten his workload."

      Written by an Anonymous User

      Lauren McCabe

      Our Professional Interview Coach
      Lauren McCabe Reviewed the Above Answer

      This is a fantastic response. You are conveying many attractive qualities to the hiring manager. I made slight edits - see below.

      "I maintained a good relationship with my recent boss by learning his work style and expectations. I anticipated his needs in advance to stay ahead of his deadlines. I learned how he preferred to communicate negative and positive aspects of the workload, and I was assertive, lightening his load by taking on as many projects as I could."

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  • Performance Based

    28. How do you determine priorities when you have multiple projects due?

      How to Answer

      The interviewer wants to learn how you prioritize your work. When you feel torn between multiple projects or tasks, share how you decide which one needs your attention the most. Assure the interviewer that you can be diligent when assessing your priorities and making sure deadlines are met.

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "I triage based on;
      1. does it improve revenue (increase top-line or reduce cost)
      2. have a positive and lasting impact on the guest experience
      3. ease of execution."

      Written by an Anonymous User

      Rachelle Enns

      Our Professional Interview Coach
      Rachelle Enns Reviewed the Above Answer

      Your steps for determining priorities are clear. Great response!

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  • Performance Based

    29. Strong time management is important at Talent Plus. How do you manage your time, even on the busiest days?

      How to Answer

      The interviewer would like to know more about the types of tools you use to stay on task and meet deadlines. Discuss how you prioritize when everything demands your attention at once. Think about how you manage your projects and daily tasks and how those will help you succeed in your role with Talent Plus.

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "I manage my time with 30-minute time blocks on my calendar allowing the required focus based on the top priorities for the day. I also utilize tasks that flag items that may be required from a past activity to ensure that actions are completed."

      Written by an Anonymous User

      Stephanie Cafaro

      Our Professional Interview Coach
      Stephanie Cafaro Reviewed the Above Answer

      This is a great start! I suggest developing this response a bit further to show how you manage competing priorities. If you're able to provide an example of a time when you successfully managed your time, despite an unexpected "pop up," that will make your response even stronger and more memorable.

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  • Problem Solving

    30. Tell me about a time when you used good judgement and logic to solve a problem.

      How to Answer

      The interviewer wants to hear about a situation where you used good judgment to solve a work-related problem. Be sure to showcase your logic and reasoning abilities. Share a brief overview of the problem, discuss the pros/cons of each decision you could have made, and tell the interviewer why the solution you chose was the best.

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "During an inspection, a food waste bin was found unattended. The team explained in various ways why the bin was unattended, which led to an unnecessary argument with the inspector. I asked what the issue was when I arrived, and the team tried to explain the same to me. I solved the problem by putting a lid on the bin, which addressed the inspector's concern and ended the debate."

      Written by an Anonymous User

      Lauren McCabe

      Our Professional Interview Coach
      Lauren McCabe Reviewed the Above Answer

      Great. I added language to show (on a broader scale) how this example shows your viability as a candidate.

      "During an inspection, one of the food waste bins was left unattended, sparking the inspector's interest. When I arrived on-site, I had several employees speaking over one another to explain why this occurred. I de-escalated the situation by remaining calm and logical. I put a lid atop the bin, which satisfied the inspector. I took the time to use the situation as a teachable moment for my staff. We talked about ways we can be proactive versus reactive in times of stress or confusion. We discussed the incident as a team and discussed ways to alternatively handle situations similar to that differently in the future."

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  • Salary

    31. What are your salary expectations?

      How to Answer

      The best way to discuss your salary expectations is to use your current earnings as an example. Be open and honest. Transparency is the best choice when salary-based questions arise.

      Written by Rachelle Enns on September 6th, 2021

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  • Scenario Based

    32. We value accountability at Talent Plus. If a customer sent a formal complaint about an interaction with you, how would you handle it?

      How to Answer

      Assure the interviewer that you are a person of integrity who will take responsibility for any shortcomings in the workplace. Briefly explain to the interviewer that you will handle Talent Plus customers with great care.

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "I would acknowledge the interaction with the customer and try my best to recall the conversation to understand better what went wrong and how I can do better should similar conversations come up with others. I would also call the customer and apologize and then rectify the mistake by turning the experience into a positive outcome."

      Written by an Anonymous User

      Lauren McCabe

      Our Professional Interview Coach
      Lauren McCabe Reviewed the Above Answer

      I altered your response slightly, see below.

      "If I received a formal complaint from a customer, I would reflect upon things I can do differently and rectify the situation. I would contact the customer to acknowledge their feelings and express apologies and ways I plan to resolve the situation. It is disarming when the person at fault devises various solutions, and I would have every intention of doing so."

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  • Teamwork

    33. What kind of people do you enjoy working with?

      How to Answer

      Talent Plus believes that every person has talent. They say 'Talent's expression is dependent upon the opportunity to express it. Talent Plus's goal is to help its clients and their employees express this talent to the mutual benefit of the individual and organization.' Culture fit is a critical factor when looking for a new position. Talk to the interviewer about the types of personalities that you best work with. Be sure to remain positive and avoid using this as an opportunity to speak poorly of previous colleagues.

      Written by Rachelle Enns on September 6th, 2021

      User-Submitted Answer

      "Most people are interactive, willing to learn, motivated, and are not afraid to try. I also like the opportunity to bring the shy guy out of his shell at his own pace without making him feel uncomfortable or placed on the spot. With guests, the more difficult they are, the more I like to work with them to resolve their complaints."

      Written by an Anonymous User

      Lauren McCabe

      Our Professional Interview Coach
      Lauren McCabe Reviewed the Above Answer

      Great start. You are offering qualities pertaining to both sides of the position. I offered alternate wording to give a bit more depth.

      "I am a "people person" by nature; differing styles and temperaments create a more dynamic experience, so I am open to it all. I have found myself the most motivated and energetic when working alongside those with similar work styles (interactive, willing to learn, self-motivated, and not afraid to try new things). I am a lifelong learner, so we tend to work very well together when I meet with similar energy. Due to my confidence and disposition, I also like working with timid or less experienced employees; I want to mentor and train others to broaden their skills. I also appreciate "difficult" customers because I like to problem-solve to turn situations around."

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  • Teamwork

    34. When have you contributed to an effort to obtain a corporate goal?

      How to Answer

      The interviewer wants to know that you will be a valuable team member. Engaged employees are always the most productive. Assure the interviewer that you are capable of being an involved team member by assisting in some way to the end goal of the corporation.

      Written by Rachelle Enns on September 6th, 2021

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  • Teamwork

    35. How do you build trust with your clients?

      How to Answer

      Before establishing any business relationship with a potential client, there must be some level of trust involved. This is the foundation of a client relationship and how Talent Plus earns its good reputation in the industry. The interviewer wants to know how you build trust with your clients. Describe how you build trust and rapport with your clients.

      Written by Ronda Barnes on August 30th, 2021

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