TAL Mock Interview
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Question 6 of 30
We appreciate innovative thinking at TAL. When have you created a new product or service?
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Ryan Brown created and launched MockQuestions in 2008.
Using your creative mind, have you ever introduced an employer to a new product or service opportunity? Talk to the interviewer about a time when you have created a new product or service.
Ryan Brown created and launched MockQuestions in 2008.
"In my previous role I was fortunate enough to introduce my company to the idea of a 'gold level' priority service where, in addition to our general customer service program, we added other options for our highest-yielding customer segments. Our customer base responded enthusiastically, and we were able to grow several accounts because of the extra attention. In fact, we kept the program running for a few years."
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Anonymous Answer
I'm pretty new in my career so I have never had the chance to introduce a new product or service in the workplace. But last year when we were on lockdown, I read in the news that many people in rural areas in Indonesia couldn't get access to personal protective equipment. As a result, I created a campaign to encourage Indonesian students in Australia to donate some money to help. I raised more than 3000AUD, which is equivalent to over 300 sets of gowns and distributed them to Ambon, a village in Indonesia.
Rachelle's Feedback
Oh, wow - this is so awesome! Although you are new to your career - you are the boss of this question :) I like that you've pivoted to make this query work for you. Your story shows that you think about others and are innovative in the ways you can help others. This story also highlights your ability to develop buy-in from others while bringing together a community.
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