T-Mobile Mock Interview
Practice 40 T-Mobile interview questions covering customer service, wireless technology, and the Un-carrier approach.
Question 33 of 40
Tell me about a time you failed at something.
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
This question aims to determine whether you take ownership of your development. If you take responsibility for your failures and learn from them, there is no shame in admitting them. When you make a mistake and learn from it, you are less likely to repeat that mistake, ensuring a greater likelihood of success. Only those who repeat the same mistakes over and over again prove themselves to be a liability. Failing and not giving up until you succeed is in line with T-Mobile's values. T-Mobile declares that they are always "striving. We won't stop. We find a way, busting down barriers. We are relentless. Never complacent. We don't wait for change, we make it."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"It depends on what you consider failure. If I commit to something new, I always propose realistic deadlines. I pad the job to plan in case things don't go according to plan to reduce the impact in case I fail at my initial goals. Then I set personal deadlines and plan on incorporating all sorts of extras so that I over-deliver and go above and beyond. Then, if at first I don't succeed in meeting my self-imposed deadline, I can learn from and rectify my failure and turn it into a success. At the very least, I deliver on time, according to the realistic deadline. This happened with a new project I worked on several months back, and I didn't go as above and beyond as I'd hoped."
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