How to Answer: For many years running, T-Mobile has been recognized for customer satisfaction and as a "Best Place to Work" and "Top Employer" by industry experts, the media, and human rights organizations. How important is this to you in an employer?
Advice and answer examples written specifically for a T-Mobile job interview.
14. For many years running, T-Mobile has been recognized for customer satisfaction and as a "Best Place to Work" and "Top Employer" by industry experts, the media, and human rights organizations. How important is this to you in an employer?
What You Need to Know
Your interviewer wants to know whether your application was motivated by their awards. T-Mobile has repeatedly been recognized by America's Best Employers list by Forbes, Glassdoor's Best Places to Work, Comparably's Best Global Culture list, and Fortune's 100 Best Companies to Work For. "We attribute our success to our unique culture and values. They've ensured we've grown closer through challenging times and success alike, and they'll guide us through an exciting new era of Un-carrier, too."
Written by Kevin Downey on June 7th, 2023
Focus Your Answer On
Showcase your knowledge of and enthusiasm for T-Mobile's achievements in creating a healthy work culture. Share the aspects of their culture you find most attractive and how they played a role in your pursuit of this opportunity. Focus on your answer on your career goals and the type of work environment and culture that motivates you and promotes your productivity.
Written by Kevin Downey on June 7th, 2023
Answer Example
"I believe T-Mobile has committed to providing the kind of environment that takes care of and nurtures its employees so that they can, in turn, take top-quality care of their customers. I believe that awards like these simply exemplify that fact; they aren't endpoints in and of themselves, but they are strong indicators that an organization has a healthy, vibrant employee culture, which is important to me."
Written by Michelle Clark on June 13th, 2023
Experienced Example
"This is a great question. I wouldn't necessarily seek out an employment opportunity based solely on these kinds of awards, but I do think they are a good indicator of the kind of culture a company has cultivated. Particularly when an award is based on survey responses from your employees, I think that's very telling. For me, the fact that T-Mobile consistently wins these awards means that your employee experience matches what you say about your team culture, which is a great sign."
Written by Michelle Clark on June 13th, 2023
About the Author
My first leadership principle was to effectively communicate the stakes involved in the work that needed to be done. I needed everyone on my team to be a stakeholder. I would tell them what they needed to do and why they had to do it, as well as how the work they had to perform fit into the big picture. That philosophy stands for those I offer career and interview advice.
When I was a manager, I took great pride in embodying my company's culture. But it wasn’t something I had to force myself to do or to grow into. I was doing what came naturally to me, and as a result, I felt like part of something bigger. My job was my club. I was the right fit, and the manager who hired me saw me as the right fit. I knew I was the right fit, and so did he. He was aiming to fine-tune his team, and I fit the mold. Later, when I rose through the ranks and was promoted to a leadership position, I eventually became an effective recruiter for our company. I prided myself on choosing the candidate who seemed the right fit. They walked into the door knowing they belonged there, and in truth, they did. But, on occasion, I’d recognize a candidate who was close to hitting the mark but was missing something. They may have fit the mold, looked the part, and embodied the vibe of our culture. Sometimes they even delivered an above-average interview but missed the mark on a few questions. They’d inadvertently reveal they hadn’t prepared and put in the work needed to win the job.
In many ways, an interview is a test. If their scores weren’t perfect, I’d pass on hiring them. I was looking for A-Players. The fact that I had a reputation for hiring the best meant I had a reputation to maintain. Even if a candidate was close to the mark, I wouldn’t hire them unless it was a bullseye.
When a candidate is confident that they fit the mold, have the skills, and are aligned with the company, it’s a good sign that they put in the work beforehand to prepare for the interview. When this is the case, it is immediately evident that they have a strong work ethic. The more consistent their CV is with their resume, and with each answer to each question, the more consistent their work performance can predictably be.
Lastly, asking questions is a skill. It’s difficult to know what questions to even ask or where to start without any navigation. How can you ask questions about something you know nothing about? That’s what we at Mock Questions are here for.
How effectively you ask the right questions and whether you keep asking questions is a sign of how resourceful you are and your ability to think outside the box. When you prepare and do your due diligence, you’ll feel confident in a job well done. From the time you greet your interviewer to when you say goodbye, you should feel like a rock star who delivered a great interview. Whatever the outcome, at the very least, it’s good practice.
The goal is to give your all, be yourself, and be the best you can be. Only you can be a rockstar at being you. This is how you stand apart from the other candidates. So walk into your interview being overly confident in that.
Learn more about Kevin Downey