"As a Sales Manager, I know that my team is only as successful as the lowest producing employee. My entire team must be motivated, engaged, and on point with their KPIs. Last month I hired a new employee who was struggling significantly with sales. I sat him down and realized that he didn't understand the product. We spent a few hours together over that next week learning the product. In the end, his sales increased by 64%, and he was significantly more confident. It helped the team morale as well."

"When a new hire starts, I have become the go-to for shadowing. I always make sure to introduce myself to a brand new employee in my same role, and rather than see him or her as a threat, I schedule time for him or her to sit down with me and shadow what I do and how I do it. I want to see everyone succeed and, since there is no real training program in our company, I feel I need to be the change-maker in the organization."