What would you do if your T-Mobile supervisor did not properly communicate information to you?
This is your opportunity to advertise how strong your communication skills are. When others don't communicate in a manner you'd prefer, it is incumbent on you to go the distance and adapt your communication style to theirs. The stronger communicator needs to ensure the message being sent is the message received. This requires emotional intelligence, empathy, situational non-defensive communication, mirroring, and accountability. T-Mobile advertises that they promote frequent, honest, straightforward, consistent, and transparent communication. So when sharing your example of enhancing communication with a leader or figure of authority, describe how you approached it respectfully, honestly, clearly, and directly. Then share how it ultimately benefited you or the team.
"Whenever I have had a supervisor who does not properly communicate with me, I first try to learn their style of communication and emulate it. I also try to ask a lot of questions and document instructions in writing as much as possible in order to make sure I'm understanding."
"I try to be independent and find as many answers as possible on my own. As much as I would love to always work with supervisors who are great communicators, that is not always a realistic ask. I also try to repeat instructions just to verify that I'm hearing and interpreting what the supervisor really wants."
