30 State Farm Interview Questions & Answers
Below is a list of our State Farm interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Behavioral
1. Do you consider yourself a creative thinker in the workplace or do you prefer to follow a predetermined set of rules?
What You Need to Know
Most organizations prefer to hire candidates who can apply creative thinking when needed, but can also follow protocol and guidelines. If you lean a little more towards one or the other in regard to your skills or personal preference, share that. Doing so could help them place you within their teams, according to your talents, with clear indicators on how to motivate you in your work. However, assure the interviewer that you are an individual who can strike a balance between both.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"In the workplace, I naturally lean towards my preference of straightforward rules and expectations. From there, once I am comfortable in my knowledge base, I can start to think outside of the box. So - to answer your question - I would say I bring a healthy balance of both."
2nd Answer Example
"I am most comfortable when my creativity is challenged. I like to think of new ways of working, and create alternate solutions to a variety of scenarios. With that said, I am more than capable of following a predetermined set of rules."
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Behavioral
2. Have you ever been in a position where you supported an unpopular company policy?
What You Need to Know
Policy changes can play out through the growth of any company. Such change can be challenging. This question seeks to understand how you personally deal with, and adapt to change, and how you foster positive growth in the workplace. Provide an example of a situation where you faced such a challenge. Explain how your course of action generated positive insights towards the bigger picture and the end goal. Come across as a supporting influence for your employer. Avoid describing situations in which the change negatively affected you or your outlook. You should not sound like you were sowing dissent in the workplace or contributing to upheaval.
Written by Kevin Downey on June 20th, 2022
Answer Example
"Sometimes we have to trust in the decision-making processes of upper management, even when at first glance we might disagree with those decisions. We all have a job to do, their jobs are tougher than mine, and it's my job to make their tough job easier, as much as I am able. So I just do all I can do to put my all in when it comes to supporting the operations of the business and our teams."
Written by Kevin Downey on June 20th, 2022
Behavioral
3. How do you feel about the more monotonous aspects of the job?
What You Need to Know
Your interviewer will ask this question to gauge if you lean towards one aspect of the job versus another. They're interested if you thrive on this solitary, more introverted work and less so on the more social aspect of the job, or if you don't prefer that work, and lean more towards social interaction and collaboration. Try to strike a balance when you answer this question. Whether your personality type leans more towards introverted or extroverted tasks, try to present yourself as closer to the center of the scale. The impression you want to set is that you are up to any challenge without hesitation.
Written by Kevin Downey on June 20th, 2022
Answer Example
"I'm indifferent to that part of the job. I take pride in my work, no matter what I'm doing, and have several systems and processes for every aspect of what I do. When you are good at what you do, you enjoy the work. So I set myself up for success for that aspect of the job a long time ago."
Written by Kevin Downey on June 20th, 2022
Behavioral
4. When have you shown great integrity at work?
What You Need to Know
Integrity can mean a lot of things to a lot of different people. What they are hoping to learn about you is how your core values and work ethic inform your decision making. Taking responsibility for your own actions, looking out for the interest of the team, supporting the vision or your leaders, all while protecting the company's assets and interests are good points to touch on. Research your own background and share a related example where you displayed great integrity in a way that is consistent with your nature.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"In my last position, I was responsible for the cash deposit on a daily basis. There was never a discrepancy, in the 4 years that I worked there. I best show my integrity by being a consistently reliable employee."
2nd Answer Example
"I show integrity at work all of the time. It's an incredibly important thing, to consistently show excellence through integrity. In the workplace, I show integrity by keeping my promises, earning and keeping the trust of my colleagues, and avoiding all workplace gossip."
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Behavioral
5. Do you think honesty is always the best policy?
What You Need to Know
This question isn't about subjectivity or the logistics of honesty. What this question hopes to answer are your intentions and your integrity. Being honest about someone else's mistakes which they've already corrected and had no need to be brought to the attention of management might be transparent and honest, but motivated by self interest at the detriment of your teammate. This question is all about what the semantics of your answer could reveal about you and your intentions.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"Sometimes full disclosure can damage someone's self esteem, and reality isn't always best expressed in full and can be self-indulgent based on the person's intention. In those instances, honesty isn't always the best policy."
2nd Answer Example
"I do feel that honesty is the best policy so long as the honest comment does not come with the intention of being hurtful."
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Behavioral
6. What causes you to feel dissatisfied on the job?
What You Need to Know
Everyone will have their own particular triggers that cause them to feel dissatisfaction with their job. Talk to the interviewer about any factors that may deflate or discourage you in the workplace. Focus on your overall career goals, aligning your answer with your motivators in this regard, exhibiting a drive to pursue continual growth. In this regard, stagnation, or plugging along with the status quo, could lead to job dissatisfaction for an ambitious, career minded individual. Turn answering this question into an opportunity to give them further clear expectations of what you are looking to accomplish in your next role.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I can feel dissatisfaction on the job when I am not feeling heard or when there is not a mutual respect among the team members. I work best in more harmonious situations where there is little drama or gossip."
2nd Answer Example
"I have felt dissatisfied on the job when I feel underpaid and overworked. I don't mind working hard at all but I don't like to feel as though I'm being taken advantage of."
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Behavioral
7. When have you had to think quickly in response to sudden change?
What You Need to Know
The heart of this question is how well you deal with stressful situations on the job. Sudden changes can be wildly interpreted in a variety of ways. Assure the interviewer that you are capable of responding quickly and professionally to sudden changes in the workplace. Relay that even in the most stressful situations, you have complete governance over your emotions and are wholly capable of performing under even the most strenuous circumstances.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I am able to think quickly on the job and I do respond well to sudden change. Last week I was asked to tweak a presentation with just 30 minutes notice. The changes were significant but luckily I work well under pressure. The presentation went well and our clients were very happy."
2nd Answer Example
"The insurance industry can be quite volatile so I would suggest that I think quickly in response to change, multiple times per day. When I do need to pivot quickly, I do so in a safe and calculated way that can benefit all parties."
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Behavioral
8. How do you like to be recognized for your accomplishments?
What You Need to Know
We all hold a desire for our accomplishments to be recognized. By asking you your personal preference they'll be able to evaluate how their teams could potentially motivate and maximize your productivity in this role. Share with the interviewer the unique ways you prefer to be recognized for your hard work. Share what encentivizes you to put your all in.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I am very much an over-achiever and find that the best way for me to be recognized for a job well done is to be given words of kindness and recognition. I am easily encouraged and the best reward for me is to know that my hard work is being noticed."
2nd Answer Example
"I do not particularly love public recognition so I would say that the best way to recognize me for my accomplishments would be an increase in responsibilities and continued autonomy."
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Behavioral
9. Would you rather work face to face with clients, or behind the scenes in a more research and analysis based role?
What You Need to Know
This question seeks to assess where you stand on the scale of being more of an extrovert than an introvert. Most individuals display both to different degrees, and don't wholly lean one way or the other. Ideally, you want to strike a balance, displaying a flexibility to perform in either sphere. Talk to the interviewer about your preference for a number crunching role vs. a customer facing role. No matter your preference, be sure to highlight your ability to be a proud face of the company, and rise to the occasion.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I am more of an analyst type and do prefer to be in the background, making the numbers happen. With that said; I am still a people person and would always put my best face forward in any customer facing situation."
2nd Answer Example
"I am definitely more of a face to face communicator. I love being in the buzz of it all and I thrive in customer facing situations. I am also able to work in the background, when needed."
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Behavioral
10. Do you prefer to work with clients on their business/commercial insurance needs, or health/life insurance needs? Why?
What You Need to Know
Some Insurance companies focus solely on commercial/business insurance while others work strictly on health/life insurance. Other insurance companies offer a full suite of services.
Before interviewing with State Farm be sure that you understand exactly what they offer their clients, and what this position entails. Your answer should highlight the ways in which the company and your background align.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I understand that State Farm offers a full suite of services to their clients. I have experience working in all types of insurance and am comfortable in most areas. If I had to choose one area of strength I would say that I have a few more years' experience in commercial insurance."
2nd Answer Example
"Although I do have more experience in health and life insurance, I am very eager to gain more momentum in the area of commercial insurance. The variety, and challenge, would be welcome at this point in my career."
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Career Goals
11. At State Farm we prefer to hire individuals with longevity in mind. Where do you see your career 5 years from now?
What You Need to Know
Interviewing, vetting, and hiring a new team member is an expensive and time-consuming process. Therefore, they want to ensure the candidate they hire aligns with their priorities. An ideal candidate is career focussed, with professional growth as their primary goal. Anytime an interviewer asks where you see yourself in five years, they are asking if you have put thought into this, as well as planning out your career goals. If you haven't already, draft up a five-year-career-plan. Update it regularly, and have the most current version with you. Map out clearly the career goals you have set for yourself for the next five years, detailing how this opportunity aligns with those goals. Assure the interviewer that if you were hired on with State Farm that you plan to stay long term.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"As you can see on my resume, I have strong tenure with my previous employers. I would love nothing more than to find a long-term home where I can naturally grow. Over the next 5 years I would love to be promoted within State Farm as I prove my strengths and abilities."
2nd Answer Example
"In 5 years I would like to see myself as part of your executive team. I would also like to see the size of my portfolio triple in value from where it is today."
Communication
12. How do you respond to feedback?
What You Need to Know
Receiving feedback from a manager or supervisor can be tough. You can't always predict what they may say. You might not always agree with them either, and you also can't always predict how you might feel in response. Displaying that sometimes feedback can elicit a more in-depth conversation, and that you take what you learn in stride with the aim to consistently improve upon your skills is key. The goal is in presenting as emotionally intelligent, and capable of communicating non-defensively.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. If it's something that catches me by surprise, I usually ask if they can clarify or explain. I want to grow and improve so the more specific my supervisor can be, the more helpful it is."
2nd Answer Example
"I love receiving feedback from my employer because the feedback allows me to better understand where I need to improve."
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Communication
13. What do you know about the culture at State Farm?
What You Need to Know
Before you interview with State Farm, it is imperative you perform your research on the company culture, values, and mission. This includes pouring over the company website, reading up on any media releases or interviews with their executives, checking for online customer reviews, employee reviews, and gaining insider knowledge of the company. Display to the interviewer that you are engaged in the interview process by doing your homework on them.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I have researched State Farm a great deal and have found that your company maintains a strong focus on a family based atmosphere, even through your growth mode. I appreciate that your company rewards employee dedication through career growth and educational opportunities."
2nd Answer Example
"Your company has a really impressive industry reputation and I would be thrilled to learn from your leadership team. From my research I find that you are very involved in the community and put a lot of efforts into developing your employees."
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Communication
14. Rate your communication skills from 1-10 with proper examples backing your given rating.
What You Need to Know
This question is designed to evaluate the importance you place on communication. Offer your clear understanding of how communication is more than getting everyone on the same page. It's about how a message is conveyed. Displaying an ability to adapt your communication style to that of your coworkers. Describe the steps you take to ensure the message sent is the message received. Offering the steps you've taken in the past to contribute to enhancing clearer communication in the workplace. This is an opportunity to present yourself as a desirable candidate.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I rate my communication skills as a 9/10 as I will, on occasion, have times when I am not as clear as I would like to be. My supervisor and co-workers will attest to my clear and concise communication skills. Because I am an open leader, my team will let me know if I need to clarify anything."
2nd Answer Example
"I will rate myself an 8 because I value communication but, just like most people, I have things to learn. Some ways that I ensure clear communication are by utilizing multiple methods of delivering messages and I give ample time for questions before implementing changes."
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Communication
15. Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.
What You Need to Know
On occasion, mistakes will happen, and communication will break down. Talk to the interviewer about a time where this occurred, and your approach towards resolving the situation. Whatever the inciting event, display your ability to quickly adapt to the situation and not be governed by your stress. What steps did you take to quickly correct the mistake? Highlight your resourcefulness, the strong communication skills employed, without painting yourself or others, in a less than favorable light.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I recall one instance where I misread an email from one of my subordinates. The punctuation was incorrect and I read it in a dire tone rather than in a positive one, as it was intended. After a tense conversation, the employee clarified her intention and it seems I was mistaken. She and I agreed to exercise verbal communication on a regular basis to avoid a similar situation from happening again."
2nd Answer Example
"I had a manager text me one time about a client who was not happy with the results of my work. I was really upset, because I try my best at all times, and felt that the conversation would have been better delivered to me in-person. The next day, I approached the manager and requested that future communication of that nature be conducted in person, versus text message. I did apologize for my initially defensive reaction."
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Customer Experience
16. How would you describe your relationship with your customers or clients?
What You Need to Know
Every brand aims to appeal to their ideal demographics, building upon their brand culture, which is designed to inspire brand loyalty with their client base. When describing the value you place on your client relationships, align your approach with the culture of State Farm's brand. Describe how you go about nurturing strong client relationships to ensure they're happy and continue to come back.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"My customer and client relationships are best described as open and honest. I believe that the more upfront and transparent you are with your clients, the more likely they are to return. I most definitely value my clients and am sure to nurture those relationships as much as possible."
2nd Answer Example
"My customer and client relationships are most important to me. A happy client is a client that will help me to achieve my targets and goals. Happy clients offer referrals and give you their business because you have developed a great amount of trust with them. My client relationships can best be described as valued, nurtured, and well-crafted."
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Education
17. Tell me about your post-secondary experience and how it prepared you for a career with State Farm?
What You Need to Know
The interviewer would like to know what transferable skills and knowledge you gained throughout your education which has prepared you for this opportunity. You can choose from your coursework, internships, clubs, extracurricular activities, or valuable life lessons you learned at that stage of your life. Consider any and every valuable lesson you've applied to your success moving forward.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"Every valuable piece of knowledge gained from my Bachelor of Business Administration Degree will be applied to my work with State Farm. My University experience was a positive one. I was able to apply myself wholeheartedly and graduate top of my class. In addition to the knowledge gained, I also developed strong organizational skills and a keen ability to multitask; additional skills that I look forward to bringing to State Farm."
2nd Answer Example
"Although I do not bring industry specific post-secondary education, I do have some coursework completed that would be transferable to this role with State Farm. These courses include business administration, portfolio management, and organizational behavior."
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Education
18. Have you obtained any Insurance related certifications or licenses?
What You Need to Know
Some positions within State Farm require special certifications or licensing. These requirements may differ, depending on the state. Volunteer any additional certifications you hold or are pursuing, and for those instances where the information isn't readily available online, be sure to clarify their expectations and requirements.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"In 2009 I completed my Certificate in General Insurance through the Insurance Institute of America (IIA). I am currently completing my Associate in Insurance Services (AIS) certificate. Are there any other certificates or licenses required to work in this role?"
2nd Answer Example
"I am newer to this industry and just recently completed the Insurance Claims Training Course through FEMA. Are there any courses that you suggest I take immediately? I want to be well prepared for career growth at State Farm."
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Education
19. The Insurance industry boasts new trends and developments quite frequently. How do you stay on top of these changes?
What You Need to Know
Being 'in-the-know' within the Insurance industry takes dedication as it is an ever-changing landscape. Talk to the interviewer about the ways in which you pursue further learning activities, be it reading blogs, periodicals, or attending lectures, and any other methods you employ to stay on top of new developments in the Insurance industry.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I find it very exciting to research and study new trends and ideas in the Insurance marketplace. I have a few favorite blogs that I subscribe to. This way, I receive quick updates in my inbox every morning. If I find solid interest, or need clarification on any of the topics, I will research the concept or trend further."
2nd Answer Example
"In order to stay up to date on insurance industry trends, I subscribe to a variety of google alerts. I am also an avid reader who follows industry influencers. With that said, I love to learn about new resources! Which are your favorite methods of staying on top of industry trends?"
3rd Answer Example
I
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Education
20. Within State Farm, many of our positions require a bachelor's or master's degree. Have you considered furthering your education in order to advance your career?
What You Need to Know
While it may not be required for all positions, some roles within State Farm may require a higher post-secondary education. Yet, even if it isn't a requirement, they clearly place great value on continued education. Talk to the interviewer about your willingness to expand on your post-secondary education.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I currently have a Bachelors Degree in Business Administration and have considered completing my MBA through online coursework on the weekends and evenings. If a Masters Degree is required to reach particular levels with State Farm then I am happy to do so."
2nd Answer Example
"I am always open to additional training and coursework. Since I already have my MBA, I would not return to full time studies; however, if there is a course you recommend, I would be happy to attend."
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Experience
21. What type of work environment allows you to be the most productive?
What You Need to Know
Be sure to research the type of environment that is offered in this position prior to the interview. An ideal employee displays an adaptability to be productive in any environment and being able to rise to the occasion to wear many hats. Therefore, it is important to recognize this question doesn't ask what singular environment you need to work to perform your job, but rather what environment you thrive in the most. When framing your answer, try not to lean too far in one direction. Preface your answer with an ability to adapt to any environment. From there, use this an opportunity to showcase the systems and processes you've developed for yourself that allows to be the most productive. Then describe how the work environment that facilitates those systems and processes ensures your delivery of exceeding expectation. Then follow up with your aim to put your all in and be the best applies to any environment.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I understand that your work environment is very collaborative. I come from a similar environment and found that I could be very productive when there was the "
2nd Answer Example
"I work well in a high pressure, demanding environment that requires you to work smart and make your mark."
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Experience
22. Have you ever worked in a cross-functional environment?
What You Need to Know
If you work for a larger company, you may have been asked to work on a project with teams from other departments. Your ability to work with cross-functional teams will prove as an asset to your potential employer, especially if they are a larger organization. Share any challenges that came up and what you learned from the experience.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I am regularly exposed to cross-functional teamwork in my current position. I believe that when expectations are communicated clearly from the beginning, a cross-functional team project can be very successful. I go into these types of projects with an understanding that everyone has their own strengths and limitations based on their expertise and job function."
2nd Answer Example
"I have worked in a cross-functional setting for many years. Primarily with the HR department and the Accounting department. Clear communication is key when collaborating with different teams. Clarity in expectations is of huge importance."
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Experience
23. How do you feel globalization has affected the Insurance industry?
What You Need to Know
Globalization is a business concept that encourages international trade in order to strengthen the economic situation between countries. Perform research on this, and any other relevant topics before your interview. There may be articles or bits of media where State Farm's executives discuss this issue. Think of it as scoring extra credit points on a very important test. Taking an informed approach, discuss with the interviewer your thoughts on how this practice may be affecting the Insurance industry, slipping in any other tidbits that showcase your in-depth knowledge on this subject.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I feel that globalization has forced many companies to be creative and flexible when it comes to their business insurance needs. Namely, companies who now have international offices, hire offshore employees, and who participate in global trade. It has caused the Insurance industry to think outside of the box and has, in my opinion, created some very thought provoking challenges."
2nd Answer Example
"I think that globalization has made the insurance industry more competitive; thus, creating a greater need for good reviews and customer satisfaction. Customers are better educated and that holds the entire industry more accountable."
Experience
24. Insurance contracts can be detailed and lengthy. How do you help your clients to understand their Insurance contract?
What You Need to Know
This question focuses on your communication skills. Client contracts and policies can be full of difficult to understand details, which often need to be translated to layman's terms for the average client. Take the interviewer through your process when it comes to intuitively explaining contracts and policies to your customers, and how you ensure that the message sent is the message received. How do you reduce the potential for any rework or confused communication issues down the road? Assure the interviewer that your communication skills are solid.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I understand that insurance policies and contracts can appear complicated to my clients. I will walk them through each section, before they sign, and use simpler terms and analogies when needed. I have often had clients comment on my ability to relay the information to them in an easy to understand method."
2nd Answer Example
"Yes, insurance contracts can absolutely be difficult to understand! I do not want to assume that a client is struggling so I will let them go through the contract on their own pace and then encourage questions through all steps in the process."
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Experience
25. What are your salary expectations?
What You Need to Know
This is the only appropriate time to discuss pay in the early interview process. Yet refrain from blurting out an expectation or a flat number. Better to present your worth by first presenting your current earnings. But don't just detail your wage or salary. Also provide any and all the following; bonuses, incentives, commissions, tips, medical, dental, vision, 401K, transportation perks, stock shares, etc. Contrast your current earnings with where you feel you are on your career path, the job market, cost of living, what your current employer has offered you to stay on with them, and any other factors that could influence your number. This should give them a reasonable expectation of your value and worth.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"Currently, I earn a base salary of $45,000 per year plus a potential 20% annual bonus. Last year my earnings were $52,000 and I would like to stay in the same range or slightly higher."
2nd Answer Example
"I am currently making $100,000 per year with two bonus opportunities. I am looking for compensation that is aligned with the role and provides opportunity for growth."
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Experience
26. Do you feel performance should be rewarded over experience?
What You Need to Know
This behavioral question aims to gauge your reaction and how you'll interpret this question. Answering whether you feel you should be paid based on tenure or results could speak to what you have to offer. Instead, remain objective and strike a balance between both, depending on the priorities. There are employees that do a fine job, but cruise along day in and day out, having mastered predictably delivering according to the status quo. Although that can have its merits, based on the function of their job, it shouldn't out way innovation and performers who have less seniority but always exceed expectations, going way above and beyond the status quo. Consider these points when formulating your answer.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I feel that employees should be paid, and rewarded, based on their performance. A new employee would be greatly motivated through being rewarded for performance and it encourages a healthy competition with tenured employees."
2nd Answer Example
"I feel both performance and experience should be equally rewarded and weighted."
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Experience
27. How often do you take work home with you?
What You Need to Know
A willingness to work overtime hours or take work home with you can advertise you are a team player. For others, it might a reveal poor time management skills, and having a poor work/life balance. Talk to the interviewer about your time management skills, how you balance your personal life with your work life, how you go about ensuring you meet deadlines, and your flexibility to go the extra mile when the needs of the team call for it.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I make sure to utilize my work hours very efficiently so the only time that I take my work home is when there is an extremely stringent deadline. I would say that, overall, I take my work home maybe twice per month. It's all about being diligent with your time in the office!"
2nd Answer Example
"I will take my work home with me anytime I feel that a deadline may be close. I would much rather work overtime hours than let a client down."
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Experience
28. In your most recent position, what was the size of your client portfolio? Was that manageable for you?
What You Need to Know
Disclose to the interviewer the size of your current, or most recent, insurance portfolio. Share your understanding of the size of portfolio that you expect of this position. Assure them you are perfectly equipped to handle the volume and challenges required, setting yourself as an ideal candidate. Share any relevant examples of where you faced similar challenges and how you navigated them with confident capability.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"With my current company I have a portfolio of $55M which I grew from $15M when I first started. I am comfortable with this volume but can certainly handle more if required. May I ask what the average Insurance agent's book of business looks like with State Farm?"
2nd Answer Example
"My most recent portfolio was smaller than I would have liked which is why I am seeking a new opportunity. My preference would be to have an active portfolio in the $25-30 million range."
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Experience
29. Since beginning your career in Insurance, what do you feel has been the most significant industry change?
What You Need to Know
Discuss with the interviewer your thoughts on any relevant changes impacting the Insurance industry. This is a perfect opportunity to display your passion and insight when it comes to your profession. Be sure to keep your answer in a positive and conversational tone as opposed to heavily opinionated. Maintain an optimistic outlook, focussing on the positives.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"The biggest change that I have seen in the Insurance industry, since my start in 1999, has to do with technology. There are so many great mobile trends now; including apps that make information simple and easy to access. it's been incredible to see."
2nd Answer Example
"I would say that the most significant change to the insurance industry, since I joined the industry, has been technology and the changes that come with it. The industry has become more competitive because of it. With that said, I encourage the competition because it keeps most people in the industry honest, and encourages us all to try harder for our clients."
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Leadership
30. What leadership qualities do you possess?
What You Need to Know
Some people cannot wait to step into a leadership role, but that doesn't necessarily mean they have the skills to perform as a great leader. There are others who display natural tendencies towards leadership, but prefer not to step into those roles. Before answering this question, consider your leadership style and philosophy. Think about leaders you admire and the qualities they possess which inspire you. Then back up your experience with your approach.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"I feel that I am good at motivating a team. Last year, I motivated my sales team every day, and we ended up being the top sales team in the company for the year!"
2nd Answer Example
Some great qualities of a leader are:
- Being someone who people naturally want to follow
- Exceptional interpersonal skills
- Strong relationship building skills
- Taking ownership for the team's errors and mistakes
- Excelling at motivating others
- Providing kudos to your team
- Knowing how to select and hire the right people to join the team
- Having a vision for the future
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