How knowledgeable are you about our food and beverage offerings?
You don't have to have the entire Starbucks menu memorized, but you should know enough to answer this question with ease. Review the core components of the Starbucks menu, keeping in mind that there will be changes due to seasons or location.
Remember, your interviewer is not expecting you to know everything, and they know that many individuals will do much of their learning on the job. But keep in mind that it's easier to train you as a worker if you already have a working knowledge of what you will be preparing.
"I've ordered most items on the Starbucks menu at some point and am therefore pretty well-versed in your offerings. I know that your beverages are divided into various categories: hot coffee, hot drinks, hot teas, cold coffee, cold drinks, and cold teas, as well as Frappuccino beverages. I also have a working knowledge of your breakfast and lunch sandwiches, snacks, and bakery items. I plan to focus on perfecting my knowledge of Starbucks' offerings if hired here so that I can be a helpful resource for customers."
