Starbucks Mock Interview
Practice 42 Starbucks interview questions covering customer service, teamwork, and the company's mission-driven culture.
Question 19 of 42
Tell me about a time when you had to be a leader. How was the outcome?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The interviewer wants to hear about a positive experience you have had with leadership and how you will incorporate leadership traits into your work at Starbucks. Think about a time when you managed a team or led a project. If you don't have professional examples of managerial experience, discuss a time when you led a sports team, college project, or volunteer group.
Start by giving the interviewer an overview of what and whom you were leading and how your leadership positively contributed to a group goal. You may choose to share what you find rewarding or even challenging about serving in a leadership role. Emphasize that you are open to leadership or managerial roles as a Starbucks employee.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I would certainly consider myself a leader, though I'm not currently in a management role. In my previous job, I managed a small team of hostesses and servers. I lead a team by showing respect, setting high but reasonable expectations, and encouraging a collaborative environment where all ideas are welcomed. The beauty of being a true leader is that you don't need to be in a position of management to exude leadership qualities. It's important to me to advance in a career at Starbucks, and I'm curious to hear more from you about leadership opportunities and the process of working towards a supervisory role at Starbucks."
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