How do you expect to make a difference at Starbucks?

The interviewer wants to hear that you are passionate about working at Starbucks and have thought about making a positive impact while working there. Starbucks takes great pride in providing its patrons with a predictable and excellent experience anywhere in the world. Ensure that your answer demonstrates how you personally will contribute positively to the Starbucks brand.

Think about what kind of impact you could make. Possible things that might come to mind are:

- Creating a favorable environment for customers by smiling, asking them how their day is going, and providing them with excellent service.
- Building business relationships with your co-workers, so everyone looks forward to coming to work each day.
- By giving people energy to make it through a challenging day.

Whatever comes to mind that you are passionate about, share it with the interviewer!