Starbucks Mock Interview
Practice 42 Starbucks interview questions covering customer service, teamwork, and the company's mission-driven culture.
Question 12 of 42
How do you expect to make a difference at Starbucks?
Why the Interviewer Asks This Question
Example Answer
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The interviewer wants to hear that you are passionate about working at Starbucks and have thought about making a positive impact while working there. Starbucks takes great pride in providing its patrons with a predictable and excellent experience anywhere in the world. Ensure that your answer demonstrates how you personally will contribute positively to the Starbucks brand.
Think about what kind of impact you could make. Possible things that might come to mind are:
- Creating a favorable environment for customers by smiling, asking them how their day is going, and providing them with excellent service.
- Building business relationships with your co-workers, so everyone looks forward to coming to work each day.
- By giving people energy to make it through a challenging day.
Whatever comes to mind that you are passionate about, share it with the interviewer!
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I plan to make a difference at Starbucks by always being a friendly face to your customers, and encouraging teamwork during every shift. Providing top-notch customer service is at the forefront of my work in my current position, and I would bring that same focus to a career at Starbucks."
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