HireVue claims they can tailor each assessment interview to a particular role, with clear performance indicators by employing Industrial and Organizational (IO) psychologists who have created customizable behavioral interview questions and IO-validated content. These questions better enable their AI assessment models to assess candidates, pinpoint top performers, and recruit those who are most aligned with the company's objectives and culture. By using this approach, they argue that HireVue's assessment model can distinguish the most talented performers from the least promising ones.

There are a variety of HireVue packages available for their clients to opt in for. Some request only the recorded videos and no insights reports. Some request the report as well, while others request screening, and only receive those materials which the algorithm qualifies as potential top performers. Once the hiring authority has the materials, they can compare and evaluate the interviews side by side.

HireVue's interview builder categorizes a candidate's experience level into five groups: novice, developing, intermediate, advanced, and expert. With this question, they'll score the messaging of your response accordingly. Someone who has "a limited capacity but is likely to be dependable in simple situations" they'd classify as a novice. Someone with intermediate skills they suggest would be "likely to be dependable but needs assistance in more difficult situations." Whereas they define an expert as someone who "takes pride in delivering a high-quality output of work, views change as a challenge and an opportunity to advance toward mutual goals." Consider this when presenting them with one of your proudest achievements and why it feels significant to you.

"Well, several years ago, I sat down with a client to advise them on long-term solutions for retirement. They were middle-aged and had no retirement plan in place, but they did come into some money, so needed help with some sound options. So I spent time going over all of their options and providing them with source materials to further educate themselves on. We probably sat down discussing a variety of options for over four hours. Well, I hadn't seen or thought about them since, until a couple of months ago, they came in to thank me. They had taken all of my advice, and the educational materials I'd provided them started them down a path where they continued to make smart investments. Now, they've retired early and came in to thank me for all I'd done for them. At first, they didn't know if they were going to be able to retire, and now they're living comfortably. The difference I made for them feels like my current greatest accomplishment."