To be recognized as an expert in HireVue's proficiency rating system, highlight your emotional intelligence and your capacity to effectively handle demanding situations. "Your best starts now. RBCers take pride in their work. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper." Relate how you can think quickly on your feet, overcome challenges, lead by example, while creating a sense of urgency with a positive can-do attitude.

When describing your organizational skills, it's important to choose words that showcase your professionalism and work ethic. Also keep in mind, your professionalism and work ethic are reflected in your personal space. Ensure your interview space is well-organized, tidy, and free from distractions, with a simple background. Your goal should be to capture their attention instead of letting it wander to their surroundings.

"Well, I was under pressure from a client who was asking for something that seemed questionable, and I wasn't sure I could authorize their request without more information on hand. My manager was out to lunch and couldn't be reached. I consider myself an active listener, and have been very observant of the decisions they've made in similar situations. Although this was something of a gray area, I ultimately decided to deny the customer's request. They left, threatening to come in later and clear out their accounts. When my manager returned, they informed me they'd gotten an email earlier that day about the same individual who was going branch to branch attempting this same questionable request and assured me I had made the right decision."