Master 25 RBC HireVue questions covering digital banking, risk scenarios, and video interview strategies.
Question 16 of 25
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
This question attempts to determine the strength of your character, and how likely you would be to adhere to their code of ethical conduct. How you answer this question may provide insights into whether you would be an asset or a liability. According to HireVue's definition, a novice in this situation would be "willing to bend the rules to deliver in their job role." Someone of intermediate experience "consistently holds themselves accountable for making principled decisions when working to meet the demand." Lastly, an expert "addresses unethical behaviors when working to meet the demand."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
In their code, they expect all of their employees to always tell the truth. "Our work places us in a position of trust. We do what we say we will do and earn the trust and loyalty of our clients, shareholders, communities and colleagues. We are each responsible for speaking up and doing the right thing to protect and enhance RBC's reputation and put our clients first. We all have a duty to report actual or possible misconduct and the right to be treated with dignity and respect when we do. And that includes speaking up, challenging and reporting unethical behaviour when it occurs, without fear of retaliation. Some examples of misconduct are deliberate failure to comply with policies, management instructions, or the law. Disrespectful behaviour, discrimination, harassment, racism and actual or threatened violence. Misappropriation (including fraud, theft and kiting), improper use of company or client assets or systems, and improper sales reporting. Promoting products and services to clients inappropriately. Inappropriate client referrals, failing to report unusual client transactions and inappropriate use or disclosure of client information. Inappropriate social media use. Failing to disclose, manage and, if necessary, eliminate conflicts of interest, and insider trading."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Other advice HireVue offers candidates which they later contradict is how they suggest that you "Ensure you are in a quiet room or area, well lit and free of distractions." Good advice. Yet they go on to say "if you don't have a spot like that, there are technical solutions. Technology like HireVue offers a background blur, so you can blur out anything in the background that might pull the employer's attention away from you." However, most recruiters are distracted by having your background blurred out, and will wonder what you are hiding, and what other kinds of shortcuts you would be willing to take when on the job.
So go the extra mile and prepare for your interview in advance. Find a quiet spot with minimal background noise. If you're not alone at home, let everyone know that you're about to begin recording your interview and ask for quiet. If this is not an option, wait for an opportunity to be alone. Remember, you can record your interview anytime, anywhere.

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I would do the right thing. I would suggest they change their course of action. I would report the behavior, and would do so with discretion to ensure all parties preserved their dignity."

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Written by Kevin Downey
25 Questions & Answers • Royal Bank of Canada

By Kevin

By Kevin