Talk about a time you showed initiative at work. Describe the situation, your actions, and the outcome.

To better align yourself with RBC, and to showcase how capably you would get along with their teams, spend time reviewing the testimonials they've posted on their careers site. These are the individuals they offer as role model employees, and the types of teams they aim to continue to build upon. Their role model employees express a responsibility to help their teammates realize their potential and to grow and excel:

"Ambition is a force that drives us, gives us the energy to succeed and helps us believe that anything is possible. Ambition is what pushed me to apply. I had no management experience, but I believed that the skills acquired in the positions I had held could contribute to the development of my team. RBC trusted me, gave me opportunities to exceed my career goals and took me out of my comfort zone. My greatest accomplishment would be seeing my employees progress from their current role to their next position, to their next professional goal."

"Our ATM went down, which increased our foot traffic substantially. I was about to end my shift but volunteered to try to diagnose the ATM issue. When I realized it couldn't be fixed by me or anyone else on premises, I called the repair vendor and extended my shift another two hours to help relieve the pressure. Everyone really appreciated me, considering we were understaffed as it was. But it all worked out in the end."