Talk about a time you used logic and common sense to solve a problem at work. Describe the situation, the steps you took, and the outcome.

When talking about your ability to solve problems, you should aim to present yourself as an experienced professional who can think quickly on their feet. Project confidence and relaxation to appear at ease and within your comfort zone. Demonstrate that exceeding expectations is your norm. Ensure your body language is open and your tone remains steady and consistent with what you're saying.

With this question, HireVue would score someone as a novice if they were unable to "adjust their behavior as required to meet the demands of the situation, and require a supervisor or manager to make the necessary changes." Whereas someone they consider an expert "possesses a positive attitude, shares their vision, inspires others, is a role model, and quickly modifies their plans accordingly."

"We were going into a holiday weekend, and we were short on coin, and there weren't any armored truck deliveries coming in until midweek. So, while everyone was trying to figure out a workaround, I just suggested I grab a few big bills, a bank bag, and go to the distribution bank myself. It was a bit of a drive, but traffic wasn't bad, and I knew it was the simplest solution. It was approved by management, and I was back within only a few hours and we were set up for the week."