1. In sales, there are times when we have more customers than normal, and personalities can clash. Describe for me a time when you and your boss may not agreed on what to do, and how you resolved this.
2. Would you describe yourself as a more structured individual or a more 'go with the flow' type of personality?
3. Would you consider yourself a creative person?
4. What is the best way to build value in a product you are selling?
5. List the top 3 skills that you have acquired in your last role.
6. Tell me what you know about active listening.
7. At lot of success at Hyundai depends on the initial impression an employee makes. Share with me a time when you made a positive first impression and what you did to make it one.
8. As a salesperson or service advisor, you will need to multitask. Share with me how you stay organized in your daily tasks.
9. Hyundai is a company that values it customers and part of that responsibility is to protect a clients private information. Share with me a time when you have done this.
10. As a technician, you would be required to earn a base salary until you became certified by Hyundai. At that time, you would receive an increase in pay. Is this acceptable to you?
11. What would you do if you were made aware of a co-worker being dishonest or stealing from the company?
12. Looking at your resume, I see multiple gaps between employment. Share with me the situation that created these gaps.
13. At Hyundai, we desire team members who are competitive but also believe in working together as a team. Share with me your experience in motivating others.
14. We are moving quickly into second interviews. Tell me about your schedule and when you might be available for another interview if we decide to proceed.
15. At Hyundai we seek to hire individuals who have a keen interest in the automobile industry. What interests you most about what we do?
16. As a salesperson or service advisor, you will be forced to interact with employees of different departments, share with me an example of when you were forced to do this.
17. As a salesperson or service advisor, communication with the customer is very important, share with me your experience in customer follow-up.
18. Hyundai is a company that focuses on the customer. Share with ne what you believe is the secret to retaining a satisfied customer.
19. Hyundai believes in supporting lots of different charities that impact the local community. Share with me charities or causes you support and why they are important to you.
20. Tell me about your previous sales experience.
21. Hyundai has a long history of constantly meeting our clients expectations. Tell me what you know about Hyundai as a company.
22. Tell me about your sales performance this year.
23. The art of sales involves taking the customer from a interested person to an owner. Share with me what you think are the steps to the process in sales.
24. At Hyundai we set daily, weekly, and monthly targets for all of our sales employees. Tell me about your ability to set goals for yourself.
25. At Hyundai, our compensation is sometimes different than our competitors. Tell me about your previous pay plan.
26. I see that you have recently worked for one of our direct competitors. Tell me about your experience working for them.
27. In order to be effective in sales, you would need to learn the products we offer, tell me about the exposure you have had to Hyundai vehicles.
28. Hyundai has a reputation for building a quality product. Tell me what qualities you possess that lend themselves to excellence.