Top 25 Starbucks Interview Questions and Answers

Top
1. How would your references describe you?
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Top Answer
My references would tell you that I'm extremely organized and quick to finish tasks. I also strive to greet and give a pleasant experience to every customer I can.
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Second Best
I think that they would describe me as hard-working, easy to talk to and someone who genuinely cares about the task at hand.
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3.
Very hard-working, motivated, and focused.
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4.
My references would describe me as reliable, hardworking and friendly. And I have always been told I am a very quick learner.
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5.
My references would describe me as a very personable person who completes the task at hand with ease and is very loving and always has a smile on her face.
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6.
If I were them I would have to say... Dilligent, efficient and happy.
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7.
I think they would describe me as friendly, organized, caring, and well mannered.
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8.
Hardworking, motivated and a quick learner.
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9.
My references would decribe me as a hard working individual. my supervisor at wonderland even said I was her
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10.
My references would describe me as a friendly, helpful, caring individual.
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11.
Friendly, well organized, hard working.
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33%
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12.
Friendly, positive, ethical, dependable.
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13.
Hard-working, responsible, helpful, assertive, and willing to learn new things.
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14.
They would describe me as a friendly, hardworking person.
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15.
My references would describe me as hardworking, friendly and also a team player.
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16.
They would describe me as a self starter, loyal, friendly, a good listener, as well as good at getting the costumer what they need fast and efficiently.
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17.
They would describe me as a hard working individual who tries to make everyone around them happy.
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18.
I think my references would describe my as easy to work with, flexible and open to change.
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19.
That I work hard but that I am a lot of fun I am reliable and always willing to do what isasked of me.
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20.
Outgoing, a go-getter, determined to finish the job.
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21.
Har working, motivated, quick learner and friendly.
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22.
Hardworking, friendly and personable, responsible.
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23.
Fair, honest, hard working, dedicated to serving cuwtomers.
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24.
Punctual, patient, understanding, wise beyond my years and dependable.
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25.
Friendly, reliable, good relationships with customers, trustworthy.
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26.
My only referance is my grandma and she would describe me as a fast worker.
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27.
They would describe me as hard working and willing to step out my comfort zone in order to complete my task.
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28.
My references would describe me as friendly, hard-working, easy to get along with.
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29.
A fast learner, hard working, and someone with a good attitude.
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30.
My current supervisor claims I am the "most dynamic" person with whom she has ever worked.
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31.
Diligent, hard working, consistency, communication, very friendly motivated and focus.
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32.
They describe me as people oriented leader, fast learner and mature.
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33.
Hard-working, diligent, happy to try new ways of working/work on projects, excellent with customers, personable, keen attention to detail and professional.
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34.
A nice friends person who enjoys the company of people.
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35.
I am very kindly and hard worker, trying to learn, faithfulness.
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2. How would you deal with an angry customer while you were busy completing tasks?
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Top Answer
I would make sure to put the customer first by addressing the customer in a calm and respectful manner, taking appropriate and timely action and following up with the customer to ensure needs are met.
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Second Best
I would stop the task at hand and give the customer my full attention. I would offer solutions and if they solution was out of my control I would ask if they wanted to speak with management. My goal would to have the customer leave the store satisfied and that his needs were met.
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3.
I would stop what i was doing and listen to the costumer then ask how i could resolve the issue, or offer a solution.
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4.
Part of being good at customer service is letting the customer feel that he has the floor. Let him tell you the entire story. Take notes if it is long or involved. Only after the customer has felt like he has said his peace should you attempt to solve his problem. Make sure you are actively listening to what he is saying and what he is not saying. Sometimes you can tell more about what would satisfy a customer by paying attention to what your cus
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-37.5%
5.
Thank them for raising the complaint, offer them the options that are available towards resolving their problem, and if they don't like it, mention that i am limited in my abilities and if they are interested, they can speak to the manager.
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6.
I would ultimately appease the customer and make sure they are treated with respect and get them their order or item as case and best as possible, then proceed to my work knowing that i did a god job helping a customer.
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7.
I would tell the customer that i am busy at this moment. if they wait a bit, i will be ready to hear them out or if they like, they can speak to my co-worker about the issue, this is all assuming that the manager/assistant manager isn't in for today.
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8.
Tell the customer that I would be right over to help him and then I would offer him a free drink.
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9.
I would apologize and thank the customer for bringing the situation to me and then take whatever steps necessary to solve the problem.
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10.
I would calmly talk them through their options to the problem they have, and if they remain unsatisfied, politely tell them to speak to the manager.
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11.
It depends how importnat the other tasks where. If I was sweeping floors for example, I would make the customer a priority. if there were other customers in line and there were other task with them I needed to compelte, I would apoligze to them and assist them as soon as I could without putting off the other sustmers.
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12.
Assure them I would correct the problem in a timely manner.
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13.
Customer first giving them the time the need to figure out how to help them then go back to task at hand.
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14.
Have someone else take over the task at hand and give the customer my full attention ask what the issue is and offer anything within my ability to satisfy them if there is nothing I can do to rectify the issue I would offer to get them someone with more pull within the store to ensure they leave feeling satisfied.
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15.
Try to listen to their problem and see if we can come to a resolution.
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16.
I would listen to his complaints and then try to help him/her to the best of my ability while staying calm, and if I run out of help, direct him/her to my manager.
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17.
Listen to the customer, apologize and offer the best solution.
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18.
I would assist them and try to provide a solution to their problem as soon as possible.
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19.
Firstly listen to the customer, offer them a solution, make sure they are happy with the solution,
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20.
I would stop what I was doing, as the customer for details on their complaint, offer them solutions and ask them to speak with my manager if I was unable to offer them an adequate solution.
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21.
I would listen to what they have to say and I would do whatever they ask of me with a smile on my face and good customer service.
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22.
Ask them to give a min to complete my task ill be with them shortly.
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23.
I would first apologize and than make sure the problem is fixed and that the customer leaves happy.
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24.
Stop and focus on the customer, listen to what they have to say, and apologize and ask what I can do to help them.
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25.
Apologize, explain the situation, and inform the customer that in just a few minutes I will be able to devote my full attention to her.
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26.
In a nice manner way take my time keeping a positive attitude making sure things settle down until standards are met with.
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27.
First lsiten to his concerns, apologize, solve the problem then thanked the customer.
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28.
Firstly I would focus on the customer and explain that I wanted to try my best to resolved the problem and could they please tell me what the issue was and what they wanted the outocme to be. I would LISTEN to the customer. I would then see if the customers resolution was within my remit. If iot was I would explain what I would do next and within what time frame. I would then stick to this and thank them for their time. Also APOLGISE for how they feel.
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29.
I would address the angry customer first and make sure I can address the problem at hand.
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30.
I would stop what I was doing and attend to the customers needs, ask them what their issue is and help them solve said issue.
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31.
First, stop my work and talk to angry customer, and I realized that why are they angry and what do they want, and apologized customer If I can help them I will help them, but I can not help them, I will ask my manager.
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3. How do you expect to make a difference at Starbucks?
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Top Answer
I hope to bring energy and value to starbucks by delivering frontline customer service and continue its creativity in coffee beverages.
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Second Best
I hope to bring great customer service and a smiling face, I know that it can make a difference in someones day.
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3.
Chnaging somebodys mood by making them their favorite drink and being cheerful.
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4.
I plan to make a difference by up holding my own beliefs of going above and beyond every single day to be sure that the person I am helping leaves highly satisfied and feels bad if they go anywhere else
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5.
Providing my skills and leadership to spread my knowledge and passion for starbucks.
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6.
I would bring positive attitude, and great customer satisfaction.
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7.
I think it's about making the customer come back. To me, this means that making their experience better than great each time.
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8.
I plan to uphold my belief of bringing a high level of customer service to each and every visitor in the store.
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9.
I would like to eventually become a manager at Starbucks however I would like to start making a difference the moment I walk through the door, Even if it's just being a happy face for a customer to see.
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10.
Promote more sales through my guarranted customer satisfaction service maners.
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11.
I expect to.
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50%
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12.
I expect to add to the great costumer service and be an employeee that can be depended on to do her part and others if they need help.
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13.
Providing my legendary service and spreading my knowledge and drive to everyone around me. Insprie.
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14.
By continuing on with the standards the company has set for themselves in customer service, sales, quality.
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15.
Well, I hope to bring a sense of enthusiasm to the team that can be translated into even better service for our customers.
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16.
I believe all guests experience should be a good one. I want to be looked at as a friend who provides them with the quality service they deserve.
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17.
I always have a smile on my face and enjoy making other peoples day.
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18.
By having a friendly attitude and making the customers feel comfortable and wanting to come back.
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19.
I hope to increase customer satisfaction as best as I can.
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20.
By bringing my self motivation and love for life in for others to feed off of a smile goes a long way and can make all the difference in a persons day.
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21.
By makign customers smile and feel important. Asking them about their lives, remembering their names. Trying my best to be a good part of teh team.
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22.
By providing legendary customer to every customer.
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23.
I can make difference by striving for the best. By giving exceptional service to the customer, and by building a good workingrelationship to your coworkers.
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24.
I will bring excellent customer service with a smile on my face.
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25.
I plan to assist customers and make sure they have a good experience with the company.
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26.
By giving good customer service and making sure the customers are satisfied and want to come back.
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27.
By bringing my enthusiasm, willingness to learn and participate I hope to excel at my job attributing to the overall Starbucks mission.
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28.
I expect to make a difference at starbucks because I want to draw in more sales.
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29.
I feel that my personality itself can make a difference at Starbucks, also my creativity and kindness.
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30.
I want to provide the best customer service that will leave customers wanting to come back.
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31.
I expect to brighten up the place with a good attitude and good customer service.
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32.
To deliver excellent service by treating each customer as an individual, not just another number; smile and be professional; be efficient.
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33.
I expect to bring a friendly and welcoming vibe the Starbucks.
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34.
Because I will enjoy work and serviced work in starbucks.
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4. Why do you feel you will be better suited for this job than the other applicants?
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Top Answer
I feel like I would be great for this position because I always have a positive attitude with everyone that I associate myself with and be able to have good work ethic simultaneously.
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Second Best
I have always admired the enthusiasm staff gave me when I ordered a coffee, tea or a refresher from Starbucks and I feel that my personality and the way Starbucks operates their business would make me a great fit for the organization.
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3.
I think I would be most suited to this position because I will bring a happy and energetic energy to the place I am very enthusiactic about this job
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-75%
4.
I am hard working and a quick learner. I am dedicated to providing the best service to the customers to make sure that they have a pleasant experience here. I have great communication skills that will allow me to provide good service to the customers, I provide great attention to detail so I will be able to follow the policies and procedures exceptionally well.
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-75%
5.
I have quite of bit of experience in this kind of setting, and feel i could really benefit your company.
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6.
I feel like im outgoing, always smiling and could make someones day 10 times better just by talking to them while making their coffee.
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50%
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-33.3%
7.
Because i am friendly, out going, enjoy working with people, and work hard to get the job done while making each costumer feel good about their starbucks experience
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33%
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-25%
8.
My availability, my passion towards starbucks,.
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9.
I love starbucks. I come in here a few times a week. I am always friendly, and out going. I also have experience working with thepublic in various ways.
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10.
I feel i have the experience, ability and drive to do this job better than anyone else.
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11.
I believe I'm suited for this job more than others because I can multi task at ease while other may struggle with this.
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12.
I feel suited to this job better than other applicants because, I believe that I can multitask at ease when other may struggle with this task and also because I am an very understanding employee and hard working.
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13.
I think I'm best suited for the job because I'm hardworking, friendly, and I really am passionate about working in a fast paced environment where I can brighten someones day.
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14.
Because i'm a very quick learner i'm also very outgoing and friendly.
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15.
I am a people person. Being friendly and smiley is part of who I am and is exactly what this job requires when it comes to keeping customers in content.
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16.
My customer service background, and work ethic have been developed to a high standard over the years.
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17.
I believe my passion for this job can help bring a sense of enthusiasm and energy to the team as well as to our customers.
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18.
Something that sets me apart from the rest is my willingness to learn and my determination to succeed.
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19.
I can promise you that I will always stay positive. I am a very determined person and always try my best to have everyone around me satisfied with my work ethic.
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-0%
20.
I am a very friendly, and driven person. I love to help people and I will do what I can to be the best employee that I can be.
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-0%
21.
I think that motivation and consistency is sometimes hard to find and I believe that I have both. I have never worked at a Starbucks but I am willing to take on new tasks and learn from them.
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22.
I believe my work ethic and my ability to multi task, and my overall work performance speaks for itself.
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23.
I am a friendly and a hard worker, who has over a year experience in customer service. I am able to work on my feet and develop new skills and put the into practice.
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-0%
24.
I love making the customer happy. I have a great track record with my past experiences which in turn will help me exceed all expectations. Being passionate and building relationsips with employees and customers.
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-0%
25.
I am friendly and outgoing, I love helping people so they get the best customer experience. I am also a quick learner and work well under pressure.
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0%
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-0%
26.
Well, I mean I want this job for the experience over the actual job or money. I want to make a difference and help make peoples mornign or afternoons better and have fun.
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0%
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-0%
27.
Experience, legendary customer service skills, staff development.
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-0%
28.
I do genuinely care about contributing to help to make a difference,
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29.
I am well equipped, got the experience and I am very friendly, fast learner and I can easily adapt into new environment.
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0%
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-0%
30.
I take pride in my work and am dedicated to customer service. I work well under pressure, take criticism well, and have skills under multitasking and time management.
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0%
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-0%
31.
I am very hard working and motivated, I always have a smile on my face and I can bring in my great customer service skills.
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0%
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-0%
32.
I am a hard worker, good listener, and I am punctual.
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0%
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-0%
33.
9 years experience of customer service and serving customers.
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0%
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-0%
34.
I have many years of experience working with a variety of clients, offering them expert level communication and content management.
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0%
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-0%
35.
I believe that I am more determined to do well and I would always be open to learn new things to improve my whorl.
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0%
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-0%
36.
I have very similar experience from my other job that would put me ahead in experience.
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0%
+ / -
-0%
37.
I am in it for the customer experience while most applicants are looking for a source of income. I am a big win for this company.
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0%
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-0%
38.
I will be on time everyday, I would bring positive energy and make sure to put a smile on all customers faces.
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0%
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-0%
39.
I will be on time everyday, I would bring positive energy and make sure to put a smile on all customers faces.
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0%
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-0%
40.
I have been in this industry all my life.This industry brings out the best in me and this is where I am good at. Your core values and mine are just the same and I am just a perfect fit for this job.
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0%
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-0%
41.
Through the pressurised roles I have had in Financial Services and Welfare to Work, I have met with people from all walks of life -from the affluent to the homeless. I have developed excellent people skills where I can pitch my communication to all types of customers so that they feel lilke an individual - not just another number. In addition, because I have worked in regulated roles where my mistakes can lead to serious financial detriment to the customer, I have become acutely aware of what should be done to make situation right i. E. See things through the eyes of the customer.
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0%
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-0%
5. What is your best personal trait?
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-55%
Top Answer
I am very friendly and love to help people
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100%
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-85.7%
Second Best
Friendliness. i am very outgoing and really shine in costumer service.
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100%
+ / -
-66.7%
3.
I am very personable, i have been told by my boss at advising and several people that i am someone people can come up to and have a conversation and not feel intimidated or taken aback, i don't personally see it but i appreciate it none the less another personally trait i have modesty and appreciation.
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100%
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-66.7%
4.
My best personal trait is I can get along with other easily. this means I can work with co workers well and get along with customers as well.
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-50%
5.
I care more about people than my desire to be 'right' in a situation.
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-50%
6.
I'm humble but aware of my strengths and weaknesses.
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-50%
7.
I am friendly and really outgoing and I can start conversations out from nothing at all.
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100%
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-50%
8.
My best trait is that I'm very aware of the people around me and their feelings and therefore I care a lot about being a polite and approachable person.
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100%
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-66.7%
9.
I am a natural born leader. In situations where a leader is necessary I will always confidently rise up and claim the position.
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100%
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-50%
10.
I am a quick learner and I work well under pressure.
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100%
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-50%
11.
I am dedicated. if there is something i wanted to achieve, i will do whatever it takes to accomplish it such as receiving an interview at this location.
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75%
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-60%
12.
What is your best personal trait.
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75%
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-60%
13.
I'm drama free.
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50%
+ / -
-33.3%
14.
I'm a huge people person. I really love to know that I may have made someones day just a little bit better.
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50%
+ / -
-33.3%
15.
I'm very friendly.
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50%
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-33.3%
16.
I am kind to people.
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50%
+ / -
-33.3%
17.
My enthusiasm. I love meeting new people and learning new things.
+100%
0%
+ / -
-0%
18.
I am very aware people and their feelings, so I try be as courteous as possible.
+100%
0%
+ / -
-0%
19.
My general happy vibe would be my best trait. I love making people happy and interacting with pople.
+100%
0%
+ / -
-0%
20.
I am very empathetic. I feel for people when they are down and want to help them fix their problems.
+100%
0%
+ / -
-0%
21.
Friendliness, made lots of friends though serving them.
+100%
0%
+ / -
-0%
22.
I am very nice and sociable so I can make people feel comfortable and respected when they order.
+100%
0%
+ / -
-0%
23.
I am charismatic and enthusiastic. I allow people to feel good about themselves and the work they perform.
+100%
0%
+ / -
-0%
24.
I am an effective communicator with people from all walks of life.
+100%
0%
+ / -
-0%
6. How often are you late for your responsibilities, such as school or work?
+62.5%
-52.5%
Top Answer
I hate to be late so I usually arrive 15 minutes early to everything. my family actually makes fun of me for it.
+100%
100%
+ / -
-50%
Second Best
I am always promplty on time. For all the years Ive worked, ive only ever called in once or twice.
+100%
100%
+ / -
-75%
3.
2-3 times.
+50%
33%
+ / -
-25%
4.
There have been times when I have been running late, but I always call when this happens. If it is caused by an appointment or something I had planned prior to my employment, I would make arrangements with my employer letting them know exactly what was going to cause my being late to work/school. I make a habit of trying to schedule when I can, appointments or other engagements, on my days off or after work hours.
+100%
0%
+ / -
-0%
5.
Not often.
+100%
0%
+ / -
-0%
6.
Im not being late is a pet peeve of mine. Im usually early because i dont like to feel that i am behind.
+50%
0%
+ / -
-0%
7.
Rarely i pride myself in being on time.
+100%
0%
+ / -
-0%
8.
Unless there was a major emergency, never.
+100%
0%
+ / -
-0%
9.
I try to never be late, however sometimes things come up and I have been late maybe once or twice but I always call in ahead of time if I know that I am going to be late.
+100%
0%
+ / -
-0%
10.
Not frequently I find it disrespectful and it is a pet peeve of mine so you wouldnt want to do that to another person especially my job.
+100%
0%
+ / -
-0%
11.
I always try to be 10 minutes early to school and work, so it gives me a leeway for traffic.
+100%
0%
+ / -
-0%
12.
I am always on time to school and work, as well as any other event.
+100%
0%
+ / -
-0%
13.
I am almost never late for school or work and pride myself on being on time.
+50%
0%
+ / -
-0%
14.
I try not to but it does happen once or twice if at all.
+100%
0%
+ / -
-0%
15.
Very rare. The times that I am a few minutes behind are made up for by the hours I stay late. I have not missed a day of work in three years.
+100%
0%
+ / -
-0%
16.
One of my pet hates is being late. I am one of these people that will plan well ahead of any trip and leave plenty of time. However, sometimes things can happen that you cannot plan for i. E. Once I had a flat tyre on my way to work. I had to take the car to the garage but phones work immediately when I was aware of the problem. When I arrived at work I apologised again and offered to make the time back (I even took in the receipt for the tyre!)
+100%
0%
+ / -
-0%
17.
I manage my time wisely as to always meet the deadlines of my responsibilities.
+100%
0%
+ / -
-0%
7. Why do you think you will like working at Starbucks?
+60%
-54.3%
Top Answer
I think it will a combination of learning new things as well as really developing my skills.
+80%
75%
+ / -
-60%
Second Best
Starbucks focuses on customer service and community making moments in life that more enjoyable.
+75%
67%
+ / -
-50%
3.
I like the atmosphere, the care this company has put into itself towards becoming an industry leader. that is, it cares about its employees by offering them exceptional employee benefits, it cares about the community by making an effort to connect to them through corporate sponsorships/donations, and it cares about its own sustainabilty by continuously coming up with new drinks.
+66.7%
64%
+ / -
-60%
4.
everybody loves Starbucks, it's the best
+25%
14%
+ / -
-12.5%
5.
I love the atmosphere here. I love to work in a team environment. I really appreciate how socially responsible Starbucks is and it appears they treat their employees very well, with lots of different benefits.
+100%
0%
+ / -
-0%
6.
The daily interaction with people, the coffee, and knowing im working for a caring and inovative company.
+50%
0%
+ / -
-0%
7.
Because of the excellent atmosphere and the friendly staff.
+100%
0%
+ / -
-0%
8.
Making the coffee, talking with customers.
+100%
0%
+ / -
-0%
9.
First, I like to drink coffe,and starbucks is my favourate coffe store. And I like the harmonious atmosphere and the nice staff. Moreover, I am a curious person, so I want to know more about coffe especally how to make it
+100%
0%
+ / -
-0%
10.
Honestly what I will like most is working for a company who is willing to take risks, stands firmly for what they believe in, but most of all working for a company who supports everyone from a Barista to the VP
+100%
0%
+ / -
-0%
11.
Because starbucks is international coffee shop..
+50%
0%
+ / -
-0%
12.
The coffee is a plus, but I look forward to talking to regulars and new customers, recommending new items, and working for a company that treats their employees well.
+100%
0%
+ / -
-0%
13.
I've working here already.. I like it because you'll get a chance to do a lot of people favorite's drink.
+50%
0%
+ / -
-0%
14.
I love the atmosphere, and as a customer I've only had great experiences ordering at Starbucks and I suspect being on the other side of the counter will be just as positive!
+100%
0%
+ / -
-0%
15.
The environment is amazing! I am a people person and I like how starbucks connects so well with their customers.
+50%
0%
+ / -
-0%
16.
The atmosphere, the wide range of people who come in, and the yummy drinks.
+100%
0%
+ / -
-0%
17.
I would enjoy being able to interact with people and make their day that much better.
+100%
0%
+ / -
-0%
18.
Learning new things and I love people so the customer service the fast pace of things.
+100%
0%
+ / -
-0%
19.
The customer service and the fast paced environment.
+100%
0%
+ / -
-0%
20.
I love customer service and the products offered at Starbucks.
+50%
0%
+ / -
-0%
21.
Their dedication to customer service and employees.
+100%
0%
+ / -
-0%
22.
I know I will like working at Starbucks because I spend half of my life here and I would love to be able to give the same amazing service I receive from everyone to other fellow Starbucks lovers.
+100%
0%
+ / -
-0%
23.
I think Starbucks will be a friendly atmosphere and I will be able to brighten up peoples day by providing them with good service and good coffee.
+100%
0%
+ / -
-0%
24.
Because there will be a strong team, friendly and nice atmosphere.
+100%
0%
+ / -
-0%
25.
Id like it beacus did be able to further improve my communication skills and interaction with customers and co workers.
+100%
0%
+ / -
-0%
26.
I love two things very much, coffee and people. This is going to be a great fit.
+100%
0%
+ / -
-0%
27.
Many things, I like starbucks beverages and products and starbucks friendship is great and I want to learn that so if I work here, it will be valuable time for me.
+100%
0%
+ / -
-0%
8. Describe a time when you disliked company rules in your last job?
+60%
-53.8%
Top Answer
I have never disliked company rules they are there for a reason.
+100%
100%
+ / -
-66.7%
Second Best
I have never disliked company rules I always abide by company rules.
+100%
100%
+ / -
-50%
3.
I normally don't dislike company rules but if I had an issue, I would try to adapt to the idea of the rules and approach things from a different mindset.
+80%
75%
+ / -
-60%
4.
Honestly i didn't really like the dress code. I don't mean it in the way you think though; I personally make an effort every day to get dressed well, however the rule at my last job simply said no jeans or sneakers, so we would have other hostesses showing up in half shirts and sweat suits and not get sent home. I just though it looked messy, other than that though there wasn't much i disliked rule wise, i felt they were all fair.
+50%
33%
+ / -
-25%
5.
That is difficult to answer because I enjoyed my last employer. However, at my first job, the rules were very strict and often contradicting.
+100%
0%
+ / -
-0%
6.
I never have disliked company rules.
+100%
0%
+ / -
-0%
7.
I never really had a dislike or problem with company rules. I have no problem with rules or authority.
+100%
0%
+ / -
-0%
8.
There werent ever any rules that I disliked. I made sure I understood the rules and that I followed them because thats my job.
+100%
0%
+ / -
-0%
9.
I am not one who is very defiant and I know that the rules are there for a reason, there needs to be structue especially working with others. I find that when people break the rules is when I get irritated.
+100%
0%
+ / -
-0%
10.
The only time was when we switched from Golden Spoon to an independent yogurt store, I was forced to wear a hot pink shirt and hat.
+100%
0%
+ / -
-0%
11.
I have never disliked company rules, but if I did then I would just adapt to it and try to deal with it.
+100%
0%
+ / -
-0%
12.
During my time as a counselor one of the kids took a poop on the ground and I was forced to clean it up.
+100%
0%
+ / -
-0%
13.
My manager expected me to be at my desk at 8:30 am and at 5:30 pm preventing me from scheduling meetings with clients during this time.
+100%
0%
+ / -
-0%
14.
I never disliked a rule but if I did I would find a way to adapt to it.
+100%
0%
+ / -
-0%
15.
U should never dislike company rules, I find that way to respect others people priorities.
+100%
0%
+ / -
-0%
16.
Rules and company policies are made mostly based on true happenings. They are all tested by time. I do not dislike company rules because they are made to better the operation.
+100%
0%
+ / -
-0%
17.
No. I have never disliked my company rules, It was not hard rules.
+100%
0%
+ / -
-0%
9. Do you prefer working in a team environment or alone?
+57.5%
-55%
Top Answer
It depends on the task at hand. I enjoy collaborating with others -- greater input can lead to more innovative solutions. But some tasks or projects require intense focus, quiet, and solitude.
+92.3%
92%
+ / -
-84.6%
Second Best
Over the years I have definitely learned that it is incredibly important to be independent and stay on task at work, but I also learned that the job is completely faster and more efficiently when everyone communicates and works as a team.
+80%
75%
+ / -
-60%
3.
I really enjoy both. I definitely enjoy the dynamic of a team environment, however when certain tasks require solitude, I have no problem changing settings.
+75%
67%
+ / -
-50%
4.
It depends on the task at hand, I love working with others, the greater input more solutions, but some tasks or projects require intense focus quiet and solitude.
+75%
67%
+ / -
-50%
5.
I prefer working in a team environment. i like making friends and socializing and being personable and having a good time while working.
+66.7%
50%
+ / -
-33.3%
6.
In a team environment.
+100%
0%
+ / -
-0%
7.
Team enviroment definetly, all of the jobs ive had that i loved were working with others in a teamwork mentality.
+100%
0%
+ / -
-0%
8.
I like work as team, because the power of a team is much bigger than alone. And we can always learn something from other teammates to make us become better. The most important point is we can make more new friends
+50%
0%
+ / -
-0%
9.
Honestly I prefer working with a team. I can only accomplish some much in a day, but with a team behind you anything is possible.
+100%
0%
+ / -
-0%
10.
I like to work in team environement where everyone can coordinate with each other help each other,when working with a team i will not be alone and could learn from others.
+100%
0%
+ / -
-0%
11.
It doesnt actually matter to me. Well,maybe I guess I would choose to work in a team environment because you will get a chance to work with others and know them better.
+100%
0%
+ / -
-0%
12.
Definitely in a team environment.
+100%
0%
+ / -
-0%
13.
I can honestly say I enjoy working both as a team, and independently. I work independently when I'm doing my freelance artwork or I'm working on my comics. But I have also worked as apart of an animation team, and if you've ever worked in animation you know that it requires a lot of talented people working together to get a project done and I'm still very close to those animators I worked with! We are like a family.
+100%
0%
+ / -
-0%
14.
I work better in a team environment. There is so much you can learn from your coworkers and it is always more fun.
+100%
0%
+ / -
-0%
15.
I enjoy working in teams, but I am also very capable of working alone. It depends on the job. Working in teams is great because you can get a lot more done in a shorter amount of time.
+100%
0%
+ / -
-0%
16.
It really depends on the situation, for example when doing my artwork or anything creative like that I prefer working alone. For other things though I love to work in a group, because I think collaborating with other people creates more ideas and can produce a better result than working alone.
+100%
0%
+ / -
-0%
17.
I dont really prefer either. I can work well in both situations. At my previous jobs I often worked in both situations.
+100%
0%
+ / -
-0%
18.
I prefer to work in a team environment so that I am able to not only have my own ideas and opinions, but I can see things from the perspective of others.
+100%
0%
+ / -
-0%
19.
It depends on the task given however working in a team helps to get the job done faster.
+100%
0%
+ / -
-0%
20.
I know how important it is learn to work alone and focus on one task and execuate properly, but I also understand that you can get things done faster with a team. I also appreciate the input of other individuals. Therfore I prefer working with a team.
+100%
0%
+ / -
-0%
21.
I honestly like both, but to be honest there is something about working with other coworkers that makes a job extra enjoyable. However, I do understand that there is a time and place for both types of work.
+100%
0%
+ / -
-0%
22.
I prefer working with a team, although at times you do need to work alone to get some required tasks completed.
+100%
0%
+ / -
-0%
23.
I really enjoy both, I definetly enjoy the atmosphere and achievements of working within a team makes all the team feeling proud of themselfs , also working alone allows you to make sure things are done properly and on time.
+100%
0%
+ / -
-0%
24.
I enjoy working with a team because this gives me a chance to learn from others and ask questions, as well as collaborate with others to reach a goal. I also work well individually on tasks.
+100%
0%
+ / -
-0%
25.
I can work both but prefer to work as a team coz I enjoy working together, helping each other and having fun together.
+50%
0%
+ / -
-0%
26.
I enjoy both, each has their benefits. Some tasks require more than just one person, and it is a great feeling when everything comes together. Other more precise tasks may need to be done alone to get the best result. I think they are both great in their respective situations.
+100%
0%
+ / -
-0%
27.
I prefer working in a team because I love working with other people to get a task done.
+100%
0%
+ / -
-0%
28.
I can work in either but prefer working in a team because two minds think better than one.
+100%
0%
+ / -
-0%
29.
Both depending on what task, I work well alone and get tasks done quickly, I work well in a team as I work quickly and give correct orders and we work together to make the orders.
+100%
0%
+ / -
-0%
30.
It depends upon the situation. I truly enjoy collaborating with co-workers, but when needed, I like to focus on the details to get the job done on time and to the best of my ability.
+100%
0%
+ / -
-0%
31.
I prefer working in a team environment because it gives you the opportunity to improve your leadership skills.
+100%
0%
+ / -
-0%
32.
I prefer working with a team because working alone gets lonely sometimes and I like seeing what accomplishments I and those who work around me have made together instead of just seeing my accomplishments.
+100%
0%
+ / -
-0%
33.
It depends on what the situation calls for. I am very flexible and can work with others and independently.
+100%
0%
+ / -
-0%
34.
I prefer a team environment because of the many ideas and team work that occurs but I do believe that some tasks require more focus concentrated solitude time.
+100%
0%
+ / -
-0%
35.
Team environment, because It is more fast, and effective to work.
+100%
0%
+ / -
-0%
10. Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
+60%
-52%
Top Answer
I prioritized by deadlines and importance.
+100%
100%
+ / -
-87.5%
Second Best
Time management makes all the difference if there is something that can be deligated out do so make sure that things that are important to operation of the store are taken care of first and go from there.
+100%
100%
+ / -
-75%
3.
I tend to get a lot of schoolwork, but there has never been a time where I handed in incomplete work. I try to manage my time wisely and get the most important work completed first, then do the rest afterwards.
+66.7%
50%
+ / -
-33.3%
4.
When I'm given a list I rewrite it so the items are listed in order of what can I get accomplished along with what the priorities are. There might be a couple of things that I wouldn't be very quick at but if they have to be done then you can't go around them
+50%
40%
+ / -
-33.3%
5.
Not having enough time to complete all tasks was a hallmark of my last position. I made lists in order to arrange tasks by greatest to least importance, and tried to sort my tasks so as to do things in bulk. When sorting by importance, I always tried to keep the customer and company objectives in mind.
+50%
33%
+ / -
-25%
6.
I did the most pressing and most important ones first based on each situation.
+33.3%
20%
+ / -
-16.7%
7.
According to priority. Anything involving a customer takes priority.
+50%
0%
+ / -
-0%
8.
Often I am given tasks throughout the day to complete by the end of my shift. I always prioritize my tasks as to which ones have a deadline and which are of the greatest importance.
+100%
0%
+ / -
-0%
9.
When your in a situation like that you ususally know which need to come fist. Cumters for explamle. They are always number 1 no matter what. even if I dont have enough time, you need to take your personal time to complete them to make sure the job is done. If someone is abailable to help, than ask but dont call them away from their job.
+100%
0%
+ / -
-0%
10.
If it concerned a customers that, ofcourse, came first. The rest would be in order or importance.
+100%
0%
+ / -
-0%
11.
I put everything into the order I knew how to do one better then the others, did the ones I knew how to then figured out how to do the others.
+100%
0%
+ / -
-0%
12.
I usually try to complete all my duties, but if there is a time crush I would prioritize with the most important and impending duties first.
+100%
0%
+ / -
-0%
13.
I put everything in a list of importance and what tasks had to be done first.
+100%
0%
+ / -
-0%
14.
I spoke to manager about what should be done first, what was most important.
+100%
0%
+ / -
-0%
15.
I prioritized tasks, delegates based on people expertise.
+100%
0%
+ / -
-0%
16.
I apply time mangemnt and write down realistic events to acocomplish to I always get it done. We are a teacn and we will do it together faily and happily.
+100%
0%
+ / -
-0%
17.
I always make sure to manage my time wisely so as to meet the deadlines and prioritize things of more important things first.
+100%
0%
+ / -
-0%
18.
Always customer service is first, and next clean the bar, hall.
+100%
0%
+ / -
-0%
11. How well do you handle customer complaints?
+58.6%
-52.9%
Top Answer
Very well. A customer should never leave dissatisfied. I want to be able to fix anything to give them the legendary service.
+75%
71%
+ / -
-62.5%
Second Best
I do my best to solve the problem.
+75%
67%
+ / -
-50%
3.
Stay calm, try to relate to the customers and see if there are alternatives solutions to their problems.
+66.7%
60%
+ / -
-50%
4.
I think I can handle them very well. I can stay calm in stressful situations and I think the main thing about customer complaints is they want to be heard out. If you listen and they can see that you care. they will leave satisfied.
+60%
50%
+ / -
-40%
5.
Considering I have been handling them for the last 5 years, I would say quite well. As long as it isn't something unreasonable, I usally have them leaving highly satisfied.
+66.7%
50%
+ / -
-33.3%
6.
Very well. A customer should never leave dissatisfied. I want to be able to fix anything and give them the legendary service!
+66.7%
50%
+ / -
-33.3%
7.
Very well.. because i want customer leave with a smile and satisfied in my service..
+66.7%
50%
+ / -
-33.3%
8.
I tell my supervisor.
+50%
33%
+ / -
-25%
9.
The customer is always right so I would do everything in my control to make them happy.
+100%
0%
+ / -
-0%
10.
I am very calm and patient. The customer is always right.
+100%
0%
+ / -
-0%
11.
Very well. I want customers to leave with a positive experience.
+100%
0%
+ / -
-0%
12.
I worked in customer service on my campus the entire four years I attended school, and I like to think I handle complaints very well. I listen to the customers complaints seriously, try to work with the customer to fix whatever issues they are having and if necessary get a manager involve. Anything to turn a dissatisfied customer's experience into a positive one!
+100%
0%
+ / -
-0%
13.
I handle them very well. I try my best to make customers happy and comfortable.
+100%
0%
+ / -
-0%
14.
I handle it very well. I try my best to make them happy.
+100%
0%
+ / -
-0%
15.
I have never had a job so I really wouldn't know but i'm guessing I would do pretty well.
+100%
0%
+ / -
-0%
16.
Very well, they are part of any successful business.
+100%
0%
+ / -
-0%
17.
I enjoy problem solving, so when a customer approaches me with a complaint, I like to take it as a challenge.
+100%
0%
+ / -
-0%
18.
Very well. I deal with quite a few every so often. If the customers complaints are out of my ability to resolve, than I make it a priorty to make sure I get the manager.
+100%
0%
+ / -
-0%
19.
I will try to the best of my ability to make sure the customer leaves without any complaints.
+100%
0%
+ / -
-0%
20.
I think I handlle them well. You always give the customer your undivded attention and listen first then offer solutions. I always stay calm and professional.
+100%
0%
+ / -
-0%
21.
Very well. I make sure the customer ends up leaving happy.
+100%
0%
+ / -
-0%
22.
I always try to make sure the customer is happy and do my best to ensure that.
+100%
0%
+ / -
-0%
23.
I listen to the customers, offer them a solution and make sure they are happy before leaving the store.
+100%
0%
+ / -
-0%
24.
Very well. I thrive on customer service and satisfaction.
+100%
0%
+ / -
-0%
25.
Fairly well, I try to appease the complaints and make their experience better as soon as I can.
+100%
0%
+ / -
-0%
26.
Very well I make sure the customer is heard and receives A quality treatment.
+100%
0%
+ / -
-0%
27.
If the customer is angry about beverage, I apologized them and make new beverage or refund it.
+100%
0%
+ / -
-0%
12. Would you like to be a manager at Starbucks?
+64%
-48%
Top Answer
I would love to after i've worked here awhile and got accustomed to the way the store operates and im fimiliar with all the policies and rules.
+100%
100%
+ / -
-80%
Second Best
If given the opportunity, yes.
+100%
100%
+ / -
-50%
3.
In the future I would like to be given the opportunity of becoming a manager but I would perfer to become oriented with the facility to gain experience before hand.
+100%
100%
+ / -
-50%
4.
I would when the time is right. I would like to start from the bottom and work my way up if the opportunity is availiable.
+100%
100%
+ / -
-50%
5.
If given the oppertunity yes of course.
+100%
100%
+ / -
-50%
6.
Yes I would because I believe it'll give me more challenges to face and also create a new experience as well.
+100%
100%
+ / -
-50%
7.
Yes! I would love to do anything to reach a higher level of success.
+100%
100%
+ / -
-50%
8.
I would, given the opportunity to learn how the store runs and being able to develop my skills, I would love to consider advancing with the company.
+100%
100%
+ / -
-50%
9.
After gaining enough experience i would absolutly like the opportunity, I want to make a carree out of working here.
+66.7%
50%
+ / -
-33.3%
10.
I would love to consider the opportuinty if it would be available in the future.
+100%
0%
+ / -
-0%
11.
Once I get used to how to the store operates and all I would love to be a manager.
+100%
0%
+ / -
-0%
12.
I would like to work my way up to becoming a manager.
+100%
0%
+ / -
-0%
13.
If one day a management role fits my skill set and allows me to positively add to a team, then yes.
+100%
0%
+ / -
-0%
14.
Yes at one point cause I always strive to do better.
+100%
0%
+ / -
-0%
15.
I hope so, but before I have to prepare and learn about starbucks everything.
+100%
0%
+ / -
-0%
13. Describe a time when you had to sacrifice quality to complete a job?
+60%
-51.1%
Top Answer
Putting together an assembly for my senior class at the last minute, the setting in which the assembly took place was horrible.
+80%
75%
+ / -
-60%
Second Best
I dont recall that happening any times but I would be lying if I said it didnt. Especially in a store that expected a lot but didnt have a lot of resources.
+75%
67%
+ / -
-50%
3.
To be honest, I can not think of a time where that has happened.
+62.5%
57%
+ / -
-50%
4.
There was a time when jsut me and another volunteer had to rush and clean the entire rescue ourselves before opening to the public. While we had to rush and it wasnt the highest quality of work, we made sure it was the best we could get it without running over time.
+100%
0%
+ / -
-0%
5.
U should never have to sacrifice quality but durring a power outage we had to close up in the dark needless to say the place wasnt spotless but when the power came back on the nexted day we came in early and scrubbed the place down.
+100%
0%
+ / -
-0%
6.
I had to close a store during Christmas week with only two partners in a store that required 4 to close. We cleaned what was visible and deep cleaned what we could before the store closed in a hour.
+100%
0%
+ / -
-0%
7.
During one of my school projects, my partner failed to complete their portion so I was forced to complete the project the night before at the last minute.
+100%
0%
+ / -
-0%
8.
I had to stop refilling stock in order to serve customers or help making drinks.
+100%
0%
+ / -
-0%
9.
To be honest, I can not think of a time where that has happened.
+100%
0%
+ / -
-0%
10.
I would never sacrifice quality. Id rather take my time and have the customer come back than not do my best and never have the customer come back.
+100%
0%
+ / -
-0%
14. What do you know about Starbucks?
+57.3%
-52%
Top Answer
Starbucks is a business that sells coffee and quality to the customers. it's a place where you can come and meet nwith your friends or meet new people. you can sit and enjoy your coffee without having worries.
+100%
100%
+ / -
-90.9%
Second Best
Fairtraded company, employee stock options, rated as Top Employer of the Year.
+100%
100%
+ / -
-75%
3.
I know they are one of the top 100 companies to work for. They care about conservation and sustanability, and they give their employees alot of compensation for their work.
+100%
100%
+ / -
-80%
4.
It was founded by three friends in Seattle, USA in 1971. They started expanding internationally in the mid 90's and the first shop was opened in Tokyo
+100%
100%
+ / -
-95.2%
5.
Its a chain corporation that sells coffee, tea, etc. they're located everywhere you look. its fast paced and efficient.
+100%
100%
+ / -
-80%
6.
I know that they are about quality and passion with service and the drinks.
+100%
100%
+ / -
-66.7%
7.
I know that they enjoy teamwork and working hard.
+100%
100%
+ / -
-66.7%
8.
Very first store opened in Seattle, Washington in 1971
+100%
100%
+ / -
-66.7%
9.
I know that it is a company that sells amazing coffee and other beverages. It began in 1971 in Seattle, and now has stores in 50 countries. It first opened in New Zealand in 1998.
+100%
100%
+ / -
-66.7%
10.
Started in seattle and moved to canada not much longer.
+100%
100%
+ / -
-66.7%
11.
Starbucks is a great company that has excellent customer service and gives a great experience, the coffees and a favorite of many and will continue to be in business for a long time to come.
+100%
100%
+ / -
-66.7%
12.
I know that Starbucks cares very much about their customers.
+75%
67%
+ / -
-50%
13.
I know their coffee is amazing and the customer service is equally outstanding.
+66.7%
50%
+ / -
-33.3%
14.
What is starbucks?
+57.1%
50%
+ / -
-42.9%
15.
Tell me about a time you created a positive customer experience?
+42.9%
33%
+ / -
-28.6%
16.
I know starbucks strives to deliver more than just a cuo of coffee. They want to provide the people with a home away from home.
+100%
0%
+ / -
-0%
17.
Starbucks was first made in 1971 and the first store was located in Seattle. Starbucks mission statement is to inspire and nurture the human spirit.
+100%
0%
+ / -
-0%
18.
Starbucks is a business that sells coffee and quLity to its customers.its a place Where you could come and meet with your friends or meet new people.
+100%
0%
+ / -
-0%
19.
I know starbucks if global coffee chained that was founded in the 70s. And the first store opened its doors in seatlle.
+100%
0%
+ / -
-0%
20.
I know that starbucks loves there employees and takes excellent care of them and has a clean friendly environment.
+100%
0%
+ / -
-0%
21.
It is a comfortable place to enjoy your favourite drinks and very reliable when it comes to quality.
+100%
0%
+ / -
-0%
22.
Starbucks is a fair-trade company which sells coffee and other beverage such as cakes and refreshments. They also care very much about their customers and ensuring they enjoy their time at starbucks.
+100%
0%
+ / -
-0%
23.
I know howard shultz started it and it has 16000 locations now across the world. It just opened its first branch in russia and I know the most important thing to it is quality and customer service. You use some of the best coffee makers and espresso machines on the market and really want to hire people who are good at making people happy.
+50%
0%
+ / -
-0%
24.
Starbucks is a worldclass coffee house that sells quality coffee, tea and other cold beverages.
+100%
0%
+ / -
-0%
25.
They really care about their customers and partners. I always feel welcomed when I come in.
+100%
0%
+ / -
-0%
26.
Starbucks has great coffee, the best customer service and they are all about quality and passion.
+100%
0%
+ / -
-0%
27.
They sell great coffee and always have a positive atmosphere.
+100%
0%
+ / -
-0%
28.
First shop opened in 1971 in washington, first uk one in 1998. I know that the staff make the experience memorable for the customers.
+100%
0%
+ / -
-0%
29.
I know many people that work in a variety of positions at Starbucks and am very friendly with the staff at several Starbucks locations.
+100%
0%
+ / -
-0%
30.
I know that its accompany who cares about quality and the concerns of their customers.
+100%
0%
+ / -
-0%
31.
It is a coffee shop chain that originated in Seattle that serves quality coffee and customer service.
+100%
0%
+ / -
-0%
32.
Starbucks is a public company, a leader in coffee, a leader in customer experience, and operates in many many different countries across the globe. It originated in Seattle as a coffee distributor. When it was sold, the new owners brought individual-brewed coffee to the company.
+100%
0%
+ / -
-0%
33.
You always try to get a great coffee and get fair tread coffee.
+100%
0%
+ / -
-0%
15. How often do you give an A plus effort while working?
+56.9%
-50.8%
Top Answer
I always give my full potential when performing a task. i never give up until the task is complete.
+77.3%
76%
+ / -
-72.7%
Second Best
I always give an A plus effort while performing any task by doing whatever it takes to ensure that it is done to the very best of my ability.
+80%
75%
+ / -
-60%
3.
I work hard to complete all tasks efficently.
+75%
67%
+ / -
-50%
4.
I always give them an a,works have been appreciated all the time.
+75%
67%
+ / -
-50%
5.
I would give my full potential until i accomplish my task.
+62.5%
57%
+ / -
-50%
6.
This is a hard question because it is hard to be perfect all the time and thats what I consider an A . So I would say I consistantly give a B to an A- everyday, but the biggest part is im consistent about it
+62.5%
57%
+ / -
-50%
7.
I always give 100%.
+66.7%
50%
+ / -
-33.3%
8.
Always, there are hardly any reason one should not strive to their best then how our i get what i want from my job either experience or just income. I am providing a service and this would be the way i would want this to be done if it were for me, as best as possible.
+66.7%
50%
+ / -
-33.3%
9.
I give a plus efforts everytime.
+66.7%
50%
+ / -
-33.3%
10.
I try to give as good as I've got in any project that I work on. However, I do think that no one can always be at an A level. No matter how often I put in an A plus effort, sometimes I feel that's not good enough.
+66.7%
50%
+ / -
-33.3%
11.
About once a month.
+66.7%
50%
+ / -
-33.3%
12.
All the time.
+50%
33%
+ / -
-25%
13.
100% of the time.
+100%
0%
+ / -
-0%
14.
Always, I love the feeling of completing a task to the best of my ability after putting my all into it.
+33.3%
0%
+ / -
-0%
15.
All the time I am always doing my best and learning new things.
+100%
0%
+ / -
-0%
16.
I always go that extra mile whether it is completing a task or helping a customer.
+100%
0%
+ / -
-0%
17.
I always give my best while working, I always try to go the extra mile for customers.
+100%
0%
+ / -
-0%
18.
I always do my best cause I believe if customers are paying money for something its should be the best.
+100%
0%
+ / -
-0%
19.
All day every day. From the moment I get out of my car, until the moment I suit up I envision my role in the company and what is required of me to fulfill this role.
+100%
0%
+ / -
-0%
20.
A plus but I can always strive to be better and it is ok and huuman to err but refkect on your mistakes and do better and be stronger.
+100%
0%
+ / -
-0%
21.
I always make sure to give my best effort in anything I do to make sure I get great results.
+100%
0%
+ / -
-0%
22.
I will try every time and give my great energy for starbucks and coworkers and when I feel so bad I will get coworkers great energy , and I feel better.
+100%
0%
+ / -
-0%
16. When was the last time you contributed to a team effort and what was your role?
+57.8%
-48.9%
Top Answer
In my last job it was my job to mix the medications, but i would also set up the charts, and get the pre meds ready for the nurses. They appreciated it and i was happy to be part of the.
+100%
100%
+ / -
-80%
Second Best
I am currently a TA for an advising class and i have to make the syllabus and make the exams along with working with my boss there, i have two other TA's i work with and we make every possible way to keep our times open for the students to come and ask us question along with making the exams to actually test what we are teaching them.
+100%
100%
+ / -
-66.7%
3.
I worked in a team to put together a community engagement project for a scholarship. My role was to select a film to screen, design flyers, and create a Facebook event page.
+100%
100%
+ / -
-50%
4.
I used to be on a pole vaulting track team and our team was a very close family you could say. W
+75%
67%
+ / -
-50%
5.
When I was in High school in my leadership class, we had to put together a sex education assembly and I was in charge of the classrooms attending.
+66.7%
50%
+ / -
-33.3%
6.
I worked as part of a team in the medical profession, and it was my role to make sure the patient, doctor and other staff were in good communication as to treatment plans for the patient.
+100%
0%
+ / -
-0%
7.
When working as a youth group leader, I worked along side a few other leaders coordinating large-scale events. Here, I had the opportunity to take on more of the creative and planning roles which included creating schedules and planning the themes.
+100%
0%
+ / -
-0%
8.
I did a media studies project last year which was to create a documentary with two other people. My role was to help film, interview people and put the documentary together. Everyone in the group did the same amount of work, and we all worked well together and we were rewarded with an excellence grade.
+100%
0%
+ / -
-0%
9.
It was last Saturday. I and 20 other volunteers got together to prepare for their fundraiser gala auction event. My role was to make a video and speech to present to over 300 people.
+100%
0%
+ / -
-0%
10.
I have had to work in numerous group projects, I am currently a part of a dance team and we each have to have a specific number of minutes choreographed before each practice, so I make sure that I have it all completed.
+100%
0%
+ / -
-0%
11.
About two months while working at my other job.
+100%
0%
+ / -
-0%
12.
I have previous experience in the restaurant industry. I worked as a line cook and.
+100%
0%
+ / -
-0%
13.
Drive thru is always a team effort and my role changed day to day.
+100%
0%
+ / -
-0%
14.
In my anatomy class, we had a study group were we would meet up study together. If anyone had any questions we would ask the group. I helped people a lot on just learning the material and giving easy ways to remember the terms. I was a reliable source if they had any questions, they knew they could always count on me to show up.
+100%
0%
+ / -
-0%
15.
I am always contributing to a team effort, working at Boudin is always about being a team and working together.
+50%
0%
+ / -
-0%
16.
When I used to play basketball I was always trying to be better so that my team would be better as a result.
+100%
0%
+ / -
-0%
17.
In busy periods we all worked together to make the drinks, I was on milk and it was my job to make sure I made the right milk for the right drinks.
+100%
0%
+ / -
-0%
18.
In ss class was in a team of 4 and I was did the research for the answers.
+100%
0%
+ / -
-0%
19.
There was a time where I handled mostly shipping and handling but was needed to help put together some merchandise since one of our workers was gone and I had to immediately jump in and work with the others.
+100%
0%
+ / -
-0%
20.
As a manager, I supervisor many team efforts. The last one involved moving several pieces of equipment to a temporary spot. I communicated the task. The team executed, and I checked in to ensure progress. Upon completion, I validated the task to ensure there were no missed opportunities.
+100%
0%
+ / -
-0%
21.
In teaching I ewas part of a staff and constantly collaboration at eh gym we were a huge team and we worked to ward a common goa while making mney and having fun I was the assistnthat genersal manager.
+100%
0%
+ / -
-0%
17. Do you have any friends or relatives that work at Starbucks?
+56.4%
-49.1%
Top Answer
Yes. actually my friend that worked at wonderland as well worked at Starbucks and even taught me a few things about the codes and the work experience.
+83.3%
80%
+ / -
-66.7%
Second Best
I don't have any friends or relatives that work at Starbucks, however my friends and family do love Starbucks drinks and products!
+80%
75%
+ / -
-60%
3.
I do. I have a friend who works in the langley and another at the abbotsford location and I heard from both that it has been a very positive experience.
+66.7%
50%
+ / -
-33.3%
4.
I had a roommate that worked as a Starbucks barista and she told me it was a very positive experience, which made me want to apply.
+50%
33%
+ / -
-25%
5.
Yes, my Auntie works for Restaurant brands, she was the one who suggested this job at Starbucks for me.
+100%
0%
+ / -
-0%
6.
No. But no summer day out is complete without getting a frapp from starbucks.
+100%
0%
+ / -
-0%
7.
Yes, my friend Tierney works at the smokey point starbucks in safeway and she told me she absolutely loves it and I should work here too.
+100%
0%
+ / -
-0%
8.
Had a friend that has worked forthe company shelived it.
+100%
0%
+ / -
-0%
9.
I have one friend that works at a grocery store Starbucks and he seems to love it.
+100%
0%
+ / -
-0%
10.
No, but my friends and family all love Starbucks Coffee.
+100%
0%
+ / -
-0%
11.
No, I do not but my family loves starbucks products.
+100%
0%
+ / -
-0%
12.
No I dont but I have heard good comments about starbucks from family and friends.
+100%
0%
+ / -
-0%
13.
Norelitives but lots of friends over the years all positivr experiece, the cool place to work.
+100%
0%
+ / -
-0%
14.
No, but my friends and my family like starbucks beverage and products.
+100%
0%
+ / -
-0%
18. Give me an example of how you delivered excellent customer service at your last position?
+56.4%
-49.1%
Top Answer
At my pervious position as a cook/cashier, I provided customer service daily by aiding customer in meal decisions,answering questions and concerns and delivering great conversation.
+100%
100%
+ / -
-83.3%
Second Best
I was interacting with patients and just asking them how they were and having an upbeat attitude made them feel at ease.
+100%
100%
+ / -
-66.7%
3.
At my last position i was a pharmacy tech and i would take patients vitals for the nurses. There were many times i would get them a blanket or just stand there for a few minutes and listen to them. I was also told that i always had a smile and asked how everyone was and that by being positive i brought an upbeat mood to atough situation.
+100%
100%
+ / -
-50%
4.
A customer came up to order a pizza, and she named specifically different types of toppings to put on and don't let some toppings get near the pizza since she was allergic and i did this perfectly
+100%
100%
+ / -
-50%
5.
I helped kids improve their skills on the trampoline, they became more confident and were proud of themselves after trainings.
+100%
100%
+ / -
-50%
6.
Everyday that I worked at tim hortons a greeted customers with a smile helped them make meal and drink decisions. I tried my best to remember guests who frequently visited my location. And answered any questions or concerns the invidual had if any.
+100%
100%
+ / -
-50%
7.
I always try to go the extra mile for a customer, if they are elderly or I see they have a pushchair I offer to take over their drinks/ food.
+100%
100%
+ / -
-50%
8.
I had a client who presented a series of summer concerts to the community. It was not my responsibility to attend these concerts, but I did to ensure they were running smoothly and to offer any assistance I could.
+100%
100%
+ / -
-50%
9.
I've never had a job before, but for a couple years during high school I helped out my tennis coach with the girls tennis team. Many girls had never held a tennis racket before, and for the time I spent with them I made sure they knew all the basic fundamentals of the game. Soon they were able to play on their own. I would say that is the best customer service I have delivered.
+75%
67%
+ / -
-50%
10.
I was an academic advisor and at the end of a session we ask them to fill out an intake form to rate how we are doing and we get stars at the end of the week i would consuctuivly get stars from students and comments such as they ewere a great help gave me direction. also at then end of session i would ask if they had any other question and the students would say no you helped me out so much and way better than general advising at SDSU
+66.7%
50%
+ / -
-33.3%
11.
They were smiling when they left the shop.
+50%
33%
+ / -
-25%
12.
At my last position I had this guy come in looking for a purse for his girlfriend and he asked my opinion on what I liked I told him I personally liked the black because it goes with multiple things whereas colored your restricted on what matches so I asked what she normally wore he said black so I told him to get the colored one so it popped, he agreed and bought the colored one.
+100%
0%
+ / -
-0%
13.
A customer told me that they were allergic to peanuts, so I told them all the flavors that had peanuts. Instead of using the toppings on the top that can easily be mixed with peanuts, I used a bin at the bottom to be sure there would be none. I also helped a customer jump start her car.
+100%
0%
+ / -
-0%
14.
I always go the extra mile to deliver excellent customer service.
+100%
0%
+ / -
-0%
15.
I made sure I helped the customer with any problems they had.
+100%
0%
+ / -
-0%
16.
At the clinic I physically helped an older woman to her room because I saw her struggling instead of just telling her where her room was and walking ways.
+100%
0%
+ / -
-0%
17.
I inspired childrem I ewas psoitive and excited to teac them different thing every day. I was told I was the best teacher and everyone wanted to be in mt class but I loved them as wekl it was mutual.
+100%
0%
+ / -
-0%
19. Why would you like a position at Starbucks?
+60%
-46.7%
Top Answer
I love the vibe Starbucks has. I always leave happy and I would love the opportunity to give some one the same experience.
+100%
100%
+ / -
-50%
Second Best
I love the vibe Starbucks has. I always leave happy and I would love the opportunity to give some one the same experience.
+100%
100%
+ / -
-66.7%
3.
I am a customer of starbucks. I love how everyone works as a team and everyone is genuine. I would love working with a great company.
+100%
100%
+ / -
-50%
4.
I'm looking to forward myself as a person and in company that isn't affraid to stand up for what they believe in. Wether it be benifits for part time partners, stock options, there stand on some socially tense subjects
+100%
100%
+ / -
-66.7%
5.
I feel Starbucks is a great company and when I visit the staff always make me feel very welcome. I also like that the company have a lot of involvement in different charities. I would also like to take part in the Starbucks training to become a team leader or manager after completing my apprenticeship.
+100%
100%
+ / -
-50%
6.
I'm a student looking for a steady, reliable job in a friendly environment that will offer me some sort of challenge and Starbucks fits all those categories and more.
+75%
67%
+ / -
-50%
7.
Because I would love the experience of working in a fast-paced environment, and to gain customer service skills. I think learning customer service skills from Starbucks would be incredibly valuable, because every time I have walked into one of their stores the staff have been very friendly and welcoming, so I would be learning from the best.
+75%
67%
+ / -
-50%
8.
it has hustle and bustle and calm all at the same time.
+16.7%
0%
+ / -
-0%
9.
I love the vibe Starbucks has. I always leave happy and I would love the opportunity to give some one the same experience.
+100%
0%
+ / -
-0%
10.
Quite simply I love Starbucks! Im not even a huge coffee drinker but I love nothing better than to come here to escape from life for abit to have a delicsious snack such as the oat fudge bar and a white chocolate mocha. I really respect the level of customer service that is given and also the company appears to offer great benefits and
+100%
0%
+ / -
-0%
11.
Because I love the atmosphere, the enviroment, the friendly people. I'm excited about the possibly of joining this fun team.
+100%
0%
+ / -
-0%
12.
It's been a long time dream of mine to work for Starbucks and the people working here seem to be happy and relaxed all the time, I want to be part of this team.
+100%
0%
+ / -
-0%
13.
I like the at home feel and value customernservice.
+100%
0%
+ / -
-0%
14.
Because I have observed Starbucks to be an ethical, customer oriented company.
+100%
0%
+ / -
-0%
15.
I enjoy customer-oriented jobs, working with others, and fast-paced environments.
+100%
0%
+ / -
-0%
16.
I would like to work at starbucks because of the atmosphere its just something about it that makes it cozy and unique, your able to come here to relax, finish up some work or even meet friends while enjoying a drink.
+100%
0%
+ / -
-0%
17.
The reason I want to work at Starbucks is because I do not see it is just a job nor do I see starbucks as ry just a company. Iíve been coming into starubucks for years created memories here that cannot happened anywhere else . when I come into stacks I donít feel like Iím just walking into somre coffee shop. I feel like Iím walking into a place that gives me more than just a good cup of coffee. The people there are like a family. And because of this reason and memories Iíve created at SB, I feel like this is an opportunity to not just have a a regular job, but as a opportunity to give back what I have been given because it makes me feel very fulfilled. if I can give back what I received at SB I wonít see it as a job but rather as enriching other peoples lives.
+100%
0%
+ / -
-0%
18.
I love the products that are offered at starbucks and the service here is exceptional. I would love to be given the opportunity to represent this company. Also, I love working as a team as well as other individuals so working at starbucks would be a great fit for me.
+100%
0%
+ / -
-0%
19.
I love coffee and I would love to have the opportunity to provide customer service in an industry that I am very passionate about.
+50%
0%
+ / -
-0%
20.
To try something new, and I like working with people and have heard alot of good things about Starbucks.
+100%
0%
+ / -
-0%
21.
I would like at starbucks because I like a challenge and want more learning experience, it will also utlize my organizational and strong work ethic.
+100%
0%
+ / -
-0%
22.
I like the atmpsphere, the fun loving envorioment, the care the company has invested into iteself to become industry leader, the care starbucks invests into its partners, and the fact that starbucks is involved in the community by throwing together fund raisers, gathering donnations and cares about sustainability.
+100%
0%
+ / -
-0%
23.
Great quality merchandise and meal and drink options. Come in there and feel so at home and comfortable.
+100%
0%
+ / -
-0%
24.
I think starbucks is a really good company to work for and im always greeted by friendly staff whenever/wherever I go into starbucks and I would love to be a part of that.
+100%
0%
+ / -
-0%
25.
An opportunity to grow as a human being and bring my skills to other parts of my life.
+100%
0%
+ / -
-0%
26.
I have been wanting to work at Starbucks for years,I love the environment and the customer service. I want to be a part of this team .
+100%
0%
+ / -
-0%
27.
Starbucks is a great company with a great product and I believe I can assist the company in providing customers with a good in-store experience.
+100%
0%
+ / -
-0%
28.
I would like to be part of a friendly team that gives customers a great experience.
+100%
0%
+ / -
-0%
29.
Starbucks stands for community both local and global along with customer service.
+100%
0%
+ / -
-0%
30.
I am interested in becoming a barrister and id life to do so behind a company that cares more than just money.
+100%
0%
+ / -
-0%
31.
I find the atmosphere so warm and it seems so lovely that I would love to help contribute to that.
+100%
0%
+ / -
-0%
32.
The place to be great company fast paced want to be part of teh team and do things in the communit and grow with the community give back you knw symbiotic.
+100%
0%
+ / -
-0%
33.
The place to be great company fast paced want to be part of teh team and do things in the communit and grow with the community give back you knw symbiotic.
+100%
0%
+ / -
-0%
20. How can I trust you not to steal?
+60%
-46.7%
Top Answer
I have never stolen anything from anyone in my entire life that may cause me from trouble.
+100%
100%
+ / -
-75%
Second Best
I was always taught not to steal I don't see the point for it when i am trying and working my harest to make my own income, even for commodities, everything i do will be through hard work and dedication stealing is not the answer.
+100%
100%
+ / -
-66.7%
3.
I have never stolen in my life it's not worth it.
+100%
100%
+ / -
-50%
4.
I wouldn't of been able to hold my job at Albertson's for 8 years if I stole anything, or I'm just a master thief and no one realizes. Plus I make $40k a year, a $2 candy bar isn't a good return
+100%
100%
+ / -
-66.7%
5.
I am a very reliable person I have never stolen anything in my life.
+100%
100%
+ / -
-50%
6.
I feel that if I steal from your company that I am hoping to be apart of, then I am stealing from myself and I would not want to do that.
+100%
100%
+ / -
-50%
7.
I have never stolen anything in my life, that leads to worse things in life, and I would like to live a good life
+75%
67%
+ / -
-50%
8.
Because I never have. I believe it to be bad karma.
+100%
0%
+ / -
-0%
9.
I have a very guilty conscious and strongly believe with treat others the way you want to be treated.
+100%
0%
+ / -
-0%
10.
I have never stolen in my life and tell on myself when I mess up in the smallest of details.
+100%
0%
+ / -
-0%
11.
I was raised to believe that stealing is a crime and strongly believe it to be a crime to this day.
+100%
0%
+ / -
-0%
12.
I believe stealing is bad. And you should work for everything you want in life.
+100%
0%
+ / -
-0%
21. Tell me about a time when it was better to be agreeable in a situation rather than continue the arguement.
+53.3%
-46.7%
Top Answer
When a students' mother wanted the child to move up a dance level and I knew she wasn't ready. I tried explaining that I know they need to stay in this level, but eventually had to move them up because the mother was so sure.
+100%
100%
+ / -
-75%
Second Best
When the argument ceases to build towards a solution to a problem and only creates a hostile environment in the work place.
+100%
100%
+ / -
-80%
3.
Well I have a ten year old brother and half the time if I don't go along with what he says he will keep arguing with you until you finally just say ok you're right and i'm wrong. So it way better just to go along with with what he has to say.
+100%
100%
+ / -
-50%
4.
When people are in terrible moods and not agreeing with them would cause a scene or waste a large amount of time it is better to be agreeable in order to deescalate the situation. One should always be calm during situations that involve confrontation.
+100%
100%
+ / -
-50%
5.
I would say that when working with customers, it is always best to avoid an argument and with patience try to understand that everyone is entitled to their own opinion and with that try to see where the customer is coming from.
+100%
100%
+ / -
-50%
6.