Top 25 Starbucks Interview Questions and Answers

Question 1 of 25

1. How would you handle a rude customer?
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1. How would you handle a rude customer?
Top Answer
I would abide by what the protocol dictates for my position in the most kindest of ways.
Second Best
I think that I would handle it by seeing if I could calmly help them, if it looks like I can't handle it, I would bring a manager into the situation.
3.
I would keep my cool and calmly ensure that they are treated as any Starbucks customer should be treated; with patience and kindness.
4.
I would stay polite and still have a smile on my face and make the rest of their time waiting as enjoyable as I can make it.
5.
I would remain calm and carry out their requests to the best of my ability, with a smile !
6.
I would treat them as any other customer and aim to give them my best service possible. However if they were being vulgar and offensive to other customers I would ask them politely to leave the store.
7.
I would stay calm and polite, and not say anything to provoke them more. I would just remain professional.
8.
Remaining calm and polite. If theyre asking for something simple like a drink if they didnt like the one they got, we can easily fix that. But if their demands are higher, you get the managemnt.
9.
With a smile of course what else is there to do everyone has a off day all you can do is try and make it better with a smle.
10.
I would listen to them, try and offer a solution to their problem, ask the manager to offer a solution.
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2. What would you do to help the community if you could do anything you wanted?
Top Answer
Give back to the homeless raise money for charities, offer free services to those in need that cannot afford it, i am work for my community now and we have hold auctions for items that would benefit a charity that helps termanit neonatal tetnus and end modern day slavery.
Second Best
I would give free food and coffee to the ones who need it.
3.
I would give free food to the ones who need it.
4.
I would trying and put together a voulenteer day once a month and see if it would possible for a group of starbucks employees to help out at a local food bank
5.
Make everyone spend an hour cleaning up garba.
6.
I would make sure money was more balanced so everyone could have basic needs.
7.
I would try and stop prostitution amongst under age girls.
8.
I would make sure everyone had access to safe housing and stable employment.
9.
I would fundraise for the SPCA, because I respect all of the work they do for animal welfare and to prevent animal cruelty, because this is something that I believe in.
10.
I would start an organization for children in need of help. Whether theyre homeless, self harming, or anything like that.
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3. Why should we hire you?
Top Answer
I'm a hard working, friendly person whose main goal while working is to make the customer happy. I love learning new things and I'm always willing to help my fellow employees.
Second Best
You should hire me because I am an extremely dedicated and reliable individual. I have great work ethics and provide customers and fellow employess with a positive atmosphere.
3.
My best personal trait is I get along with people really well, and can handle it if people are rude to me.
4.
Because of my excellent customer service skills.
5.
I have experience, I am a good match for this job.
6.
I feel that I'm an assest to any team that I'm apart of, I'm the person who is always willing to listen, but at the sametime I can help people focus in on the task at hand so we can be sure that we make sure the customer (guest) is being maintained as the priority.
7.
I need money!!
8.
By being myself :)
9.
NEVER. (get really offended)
10.
Lots. All there is to know. Come at me bro.
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4. Would you like to be a manager at Starbucks?
Top Answer
I would love to after i've worked here awhile and got accustomed to the way the store operates and im fimiliar with all the policies and rules.
Second Best
If given the opportunity, yes.
3.
In the future I would like to be given the opportunity of becoming a manager but I would perfer to become oriented with the facility to gain experience before hand.
4.
If given the oppertunity yes of course.
5.
Yes I would because I believe it'll give me more challenges to face and also create a new experience as well.
6.
Yes! I would love to do anything to reach a higher level of success.
7.
I would, given the opportunity to learn how the store runs and being able to develop my skills, I would love to consider advancing with the company.
8.
If one day a management role fits my skill set and allows me to positively add to a team, then yes.
9.
I would when the time is right. I would like to start from the bottom and work my way up if the opportunity is availiable.
10.
After gaining enough experience i would absolutly like the opportunity, I want to make a carree out of working here.
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5. Why would you like a position at Starbucks?
Top Answer
I am a customer of starbucks. I love how everyone works as a team and everyone is genuine. I would love working with a great company.
Second Best
Quite simply I love Starbucks! Im not even a huge coffee drinker but I love nothing better than to come here to escape from life for abit to have a delicsious snack such as the oat fudge bar and a white chocolate mocha. I really respect the level of customer service that is given and also the company appears to offer great benefits and
3.
I'm looking to forward myself as a person and in company that isn't affraid to stand up for what they believe in. Wether it be benifits for part time partners, stock options, there stand on some socially tense subjects
4.
I feel Starbucks is a great company and when I visit the staff always make me feel very welcome. I also like that the company have a lot of involvement in different charities. I would also like to take part in the Starbucks training to become a team leader or manager after completing my apprenticeship.
5.
I love the products that are offered at starbucks and the service here is exceptional. I would love to be given the opportunity to represent this company. Also, I love working as a team as well as other individuals so working at starbucks would be a great fit for me.
6.
I'm a student looking for a steady, reliable job in a friendly environment that will offer me some sort of challenge and Starbucks fits all those categories and more.
7.
I love the vibe Starbucks has. I always leave happy and I would love the opportunity to give some one the same experience.
8.
I love the vibe Starbucks has. I always leave happy and I would love the opportunity to give some one the same experience.
9.
Because I would love the experience of working in a fast-paced environment, and to gain customer service skills. I think learning customer service skills from Starbucks would be incredibly valuable, because every time I have walked into one of their stores the staff have been very friendly and welcoming, so I would be learning from the best.
10.
it has hustle and bustle and calm all at the same time.
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6. If you find a problem going on with two different employees, what would you do?
Top Answer
report it to supervisor if it's a problem in public
Second Best
I would comfront them first asking if they needed anyone to talk to then go tell a manager.
3.
I would suggest to the employees that they do not let it hinder their work and try to keep them distanced from one another until they are given an appropriate time to sort out the situation.
4.
I would listen to them when i could offering very little advice, I have found that most people just want a good listner when they have a problem.
5.
I would stay out of it but also listen to each one if they wanted to talk to me. I would only offer constructive advise to the situation.
6.
Stay out of it. if they try to get me involved i contact a manager.
7.
I would pull each one of them aside one on one so I could get both of there points of view. Once I accomplished how they feel, I would have a meeting with both of them and allow them to communicate with each other and see if we could resolve the issue that was going on.
8.
If its during my shift, I would seek the best resolution for those partners if not go to my manager and see what the best option is for everyone.
9.
I would be cordial and helpful because I am in a pace of business and not let personal feelings affect my work.
10.
I would tell the manager so that way he can resolve it and also that way I wouldn't get in the middle of the problem.
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7. Tell me about your experience working in the food industry?
Top Answer
I hav not worked for a food industry per se but i know that there are several policies and rules one must abide to when i volunteer at a soup kitchen i need to be aprons and hair nest also when serving the homeless down town i need to have gloves on to protect the people and the food, alone with preparation it cannot just be home made they must be made in a state regulated kitchen that upholds the started and government starred for food distr
Second Best
Working with people is challenging but rewarding at the same time.
3.
I cook and clean at home for my parents and for my nephew when i babysit.
4.
I have worked for Chili's as a busser and a server. So I understand the fast paced action that is required, but at the same time I have lived most my life in a grocery store and that is a completely different monster
5.
Well I worked for a few months at a restaurant as a busser. I was getting enough hours so I switched jobs to a berry farm. I enjoyed the customer part of the job, where I got to meet people and serve them, but I didn't feel comfortable in the negative atmosphere of the restaurant.
6.
I don't have any, but I have customer service experience working as a receptionist at a Staffing Agency. I would greet customers, do computer work, filing, and answering phones.
7.
I have not worked in the food industry this is why I would be very excited to start at Starbucks.
8.
I have had one part time job in a food related field. it was with honey bees.
9.
Starbucks is the #1 coffee shop in the Nation. Second is Caribou Coffee.
10.
I've been working there ever since i was hired at a coffee restaurant close to my house. i've realized that the food industry requires much pace and service. sometimes, it's not just the food that makes a difference, it's often the experience that's offered to the customers.
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8. Name your three best qualities?
Top Answer
Easy going, a quick learner, goal oriented.
Second Best
I am a fast learner, I am enthusiastic and hard working.
3.
Hard workingPassionatereliable.
4.
My three best qualities.. one would be connecting with others and being genuinely interested in what they have to say and what they do. two, my diligence. im persistent on things im working on and am very attentive and wont give up on things very easily. and three, im easy going.. i relate to people easily and dont make a big fuss over things in general.
5.
Punctual, critical thinker and problem solver.
6.
My three best qualities are my ability to perform well under pressure, efficient and ability to quickly retain information.
7.
Im fast,im very talkitive,im very respectful.
8.
Creative, unique, and caring.
9.
Punctual, quick learner , friendly.
10.
I feel that my three best qualities are my adaptability, desire for personal development.
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9. When was the last time you contributed to a team effort and what was your role?
Top Answer
In my last job it was my job to mix the medications, but i would also set up the charts, and get the pre meds ready for the nurses. They appreciated it and i was happy to be part of the.
Second Best
I worked as part of a team in the medical profession, and it was my role to make sure the patient, doctor and other staff were in good communication as to treatment plans for the patient.
3.
I worked in a team to put together a community engagement project for a scholarship. My role was to select a film to screen, design flyers, and create a Facebook event page.
4.
I am currently a TA for an advising class and i have to make the syllabus and make the exams along with working with my boss there, i have two other TA's i work with and we make every possible way to keep our times open for the students to come and ask us question along with making the exams to actually test what we are teaching them.
5.
I used to be on a pole vaulting track team and our team was a very close family you could say. W
6.
When I was in High school in my leadership class, we had to put together a sex education assembly and I was in charge of the classrooms attending.
7.
When working as a youth group leader, I worked along side a few other leaders coordinating large-scale events. Here, I had the opportunity to take on more of the creative and planning roles which included creating schedules and planning the themes.
8.
I did a media studies project last year which was to create a documentary with two other people. My role was to help film, interview people and put the documentary together. Everyone in the group did the same amount of work, and we all worked well together and we were rewarded with an excellence grade.
9.
It was last Saturday. I and 20 other volunteers got together to prepare for their fundraiser gala auction event. My role was to make a video and speech to present to over 300 people.
10.
I have had to work in numerous group projects, I am currently a part of a dance team and we each have to have a specific number of minutes choreographed before each practice, so I make sure that I have it all completed.
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10. How often do you give an A plus effort while working?
Top Answer
I always do my best cause I believe if customers are paying money for something its should be the best.
Second Best
This is a hard question because it is hard to be perfect all the time and thats what I consider an A . So I would say I consistantly give a B to an A- everyday, but the biggest part is im consistent about it
3.
I always give an A plus effort while performing any task by doing whatever it takes to ensure that it is done to the very best of my ability.
4.
I always give my full potential when performing a task. i never give up until the task is complete.
5.
I work hard to complete all tasks efficently.
6.
I always give them an a,works have been appreciated all the time.
7.
I would give my full potential until i accomplish my task.
8.
I always give 100%.
9.
Always, there are hardly any reason one should not strive to their best then how our i get what i want from my job either experience or just income. I am providing a service and this would be the way i would want this to be done if it were for me, as best as possible.
10.
I give a plus efforts everytime.
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11. Do you have any friends or relatives that work at Starbucks?
Top Answer
Yes, my Auntie works for Restaurant brands, she was the one who suggested this job at Starbucks for me.
Second Best
Yes. actually my friend that worked at wonderland as well worked at Starbucks and even taught me a few things about the codes and the work experience.
3.
I don't have any friends or relatives that work at Starbucks, however my friends and family do love Starbucks drinks and products!
4.
I do. I have a friend who works in the langley and another at the abbotsford location and I heard from both that it has been a very positive experience.
5.
I had a roommate that worked as a Starbucks barista and she told me it was a very positive experience, which made me want to apply.
6.
No. But no summer day out is complete without getting a frapp from starbucks.
7.
Yes, my friend Tierney works at the smokey point starbucks in safeway and she told me she absolutely loves it and I should work here too.
8.
Had a friend that has worked forthe company shelived it.
9.
I have one friend that works at a grocery store Starbucks and he seems to love it.
10.
No, but my friends and family all love Starbucks Coffee.
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12. Give me an example of how you delivered excellent customer service at your last position?
Top Answer
I was interacting with patients and just asking them how they were and having an upbeat attitude made them feel at ease.
Second Best
A customer came up to order a pizza, and she named specifically different types of toppings to put on and don't let some toppings get near the pizza since she was allergic and i did this perfectly
3.
I helped kids improve their skills on the trampoline, they became more confident and were proud of themselves after trainings.
4.
Everyday that I worked at tim hortons a greeted customers with a smile helped them make meal and drink decisions. I tried my best to remember guests who frequently visited my location. And answered any questions or concerns the invidual had if any.
5.
I always try to go the extra mile for a customer, if they are elderly or I see they have a pushchair I offer to take over their drinks/ food.
6.
I had a client who presented a series of summer concerts to the community. It was not my responsibility to attend these concerts, but I did to ensure they were running smoothly and to offer any assistance I could.
7.
The first week of last school year, I had a little girl fall from the monkey bars and break her elbow. I provided proper first-aid while keeping the child calm, contacted the parent, comforted the child until her mother arrived, gave mom the full run-down, and gave them my personal number and requested an update after they saw the doctor.
8.
At my pervious position as a cook/cashier, I provided customer service daily by aiding customer in meal decisions,answering questions and concerns and delivering great conversation.
9.
I've never had a job before, but for a couple years during high school I helped out my tennis coach with the girls tennis team. Many girls had never held a tennis racket before, and for the time I spent with them I made sure they knew all the basic fundamentals of the game. Soon they were able to play on their own. I would say that is the best customer service I have delivered.
10.
I was an academic advisor and at the end of a session we ask them to fill out an intake form to rate how we are doing and we get stars at the end of the week i would consuctuivly get stars from students and comments such as they ewere a great help gave me direction. also at then end of session i would ask if they had any other question and the students would say no you helped me out so much and way better than general advising at SDSU
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13. Tell me about a time when you had to be a leader. How was the outcome?
Top Answer
In school projects when I had to be the leader the project always got done on time and the group always got a good grade.
Second Best
I worked as an educator for Drama Kids International for three years. I taught 4 groups of 20 kids from ages 4-10 in a classroom of my own. Despite being outnumbered 60 to one, I was able to conduct a constructive classroom environment and the kids adored me and I adored them.
3.
When I was a volunteer at summer camp and went to playland I made sure Tue kids had fun and were safe.
4.
In FFA there was a lot of newcomers and I had to take on the role of a leader, help them out with whatever they needed and help them get settled in to there animal pins at the comal county show when our ag teachers had a delay. It turned out great after that my Ag teachers put me in charge every year since and its been about 4 years.
5.
I often led my relatives carers as to what we could do that day, This was because I could pick up on his mood quite fast and often knew the best way to handle this. I used to brief the carers when they entered the house quickly and then we'd decide what cause of care to take. The outcome was that he was cared for in a respectful way and a way that met his needs.
6.
In school projects, playing sports, and during my EMT training. During trauma scenarios I had to be the leader an coordinate a team of EMT's with the ultimate goal of providing the highest standard of care to an injured patient. This involved constant communication and a constant flow of information.
7.
When the manager had to leave in a emergency I was left in charge of a crew that was new positive re-inforcement and encouraging them kept the crew happy and everything went as good as possible.
8.
At Old Navy, I led the signage team when our pricing specialist had moved out of town. For one month I helped train a new member of our team and dividing the tasks between them on signage days. The outcome was great, we always met our goal for units per hour.
9.
A few months back, my supervisor was out sick right before a major field trip at work. She called me that morning in a panic that the trip would have to be canceled. I assured her that I would handle it and the trip would go on as planned. I delegated tasks I knew I could not complete alone to my two co-teachers, typed up and distributed permission slips, booked transportation, contacted our destination to confirm, and lead the field trip without a hitch. Many of the parents touched back with me the next morning and commented on how their children could not stop talking about how much fun they had.
10.
The only times I can think of would be in school projects, I was always the one to make sure everything was done on time and organized, it was stress me out to think of having to present and not being prepared.
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14. What do you know about Starbucks?
Top Answer
I know they are one of the top 100 companies to work for. They care about conservation and sustanability, and they give their employees alot of compensation for their work.
Second Best
It was founded by three friends in Seattle, USA in 1971. They started expanding internationally in the mid 90's and the first shop was opened in Tokyo
3.
Its a chain corporation that sells coffee, tea, etc. they're located everywhere you look. its fast paced and efficient.
4.
I know that they are about quality and passion with service and the drinks.
5.
I know that they enjoy teamwork and working hard.
6.
I know that it is a company that sells amazing coffee and other beverages. It began in 1971 in Seattle, and now has stores in 50 countries. It first opened in New Zealand in 1998.
7.
Started in seattle and moved to canada not much longer.
8.
It takes care of their partners and customers. They care about everything. They are a people company, not a coffee company.
9.
Starbucks is a business that sells coffee and quality to the customers. it's a place where you can come and meet nwith your friends or meet new people. you can sit and enjoy your coffee without having worries.
10.
Fairtraded company, employee stock options, rated as Top Employer of the Year.
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15. How can I trust you not to steal?
Top Answer
I was always taught not to steal I don't see the point for it when i am trying and working my harest to make my own income, even for commodities, everything i do will be through hard work and dedication stealing is not the answer.
Second Best
I have never stolen in my life it's not worth it.
3.
I am a very reliable person I have never stolen anything in my life.
4.
Because I never have. I believe it to be bad karma.
5.
I feel that if I steal from your company that I am hoping to be apart of, then I am stealing from myself and I would not want to do that.
6.
I have never stolen in my life, nor would I ever. I was raised to believe that it is much more satisfying to earn something through hard work.
7.
I was taught my whole life not to steal, And to earn money in a honest way by working hard.
8.
I have never stolen anything and I work very hard for everything I get and I know stealing is never the answer.
9.
I am a very hard worker. Every job Ive had I am always trying to make a name for myself and with the company. Stealing would jeopardize all the hard work and effort Ive put in in order to make a good name with company and I would never put that at risk.
10.
I have never stole anything and I never will. I am a very honest person and I could never take something that I did not earn.
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16. How often are you late for your responsibilities, such as school or work?
Top Answer
Unless there was a major emergency, never.
Second Best
I am always promplty on time. For all the years Ive worked, ive only ever called in once or twice.
3.
I hate to be late so I usually arrive 15 minutes early to everything. my family actually makes fun of me for it.
4.
There have been times when I have been running late, but I always call when this happens. If it is caused by an appointment or something I had planned prior to my employment, I would make arrangements with my employer letting them know exactly what was going to cause my being late to work/school. I make a habit of trying to schedule when I can, appointments or other engagements, on my days off or after work hours.
5.
2-3 times.
6.
Not often.
7.
Im not being late is a pet peeve of mine. Im usually early because i dont like to feel that i am behind.
8.
Rarely i pride myself in being on time.
9.
I try to never be late, however sometimes things come up and I have been late maybe once or twice but I always call in ahead of time if I know that I am going to be late.
10.
Not frequently I find it disrespectful and it is a pet peeve of mine so you wouldnt want to do that to another person especially my job.
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17. Describe a time when you had to sacrifice quality to complete a job?
Top Answer
Putting together an assembly for my senior class at the last minute, the setting in which the assembly took place was horrible.
Second Best
I dont recall that happening any times but I would be lying if I said it didnt. Especially in a store that expected a lot but didnt have a lot of resources.
3.
To be honest, I can not think of a time where that has happened.
4.
There was a time when jsut me and another volunteer had to rush and clean the entire rescue ourselves before opening to the public. While we had to rush and it wasnt the highest quality of work, we made sure it was the best we could get it without running over time.
5.
I would never sacrifice quality. Id rather take my time and have the customer come back than not do my best and never have the customer come back.
6.
When I worked at Old Navy for three years, every Black Friday sale would be very busy. I always volunteered for the night shift and the folded t-shirt tables would get completely destroyed throughout the night. I often had to do a "quick" recovery rather than detailing every stack.
7.
Notice to deadline and preference and time management.
8.
U should never have to sacrifice quality but durring a power outage we had to close up in the dark needless to say the place wasnt spotless but when the power came back on the nexted day we came in early and scrubbed the place down.
9.
I had to close a store during Christmas week with only two partners in a store that required 4 to close. We cleaned what was visible and deep cleaned what we could before the store closed in a hour.
10.
During one of my school projects, my partner failed to complete their portion so I was forced to complete the project the night before at the last minute.
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18. How would you deal with an angry customer while you were busy completing tasks?
Top Answer
Of course I would stop what I was doing to give the customer my full attention. Then I would do whatever is necessary to get that customer to leave happy that day.
Second Best
I would let the customer have the floor, actively listen, and adhere to their needs then try to follow up with them again to make sure their experience with us was a positive one. Then I would return to my tasks.
3.
I would listen to them clearly identify what the issue is and find a solution and make sure the customer leaves happy.
4.
I would make sure to put the customer first by addressing the customer in a calm and respectful manner, taking appropriate and timely action and following up with the customer to ensure needs are met.
5.
I would stop the task at hand and give the customer my full attention. I would offer solutions and if they solution was out of my control I would ask if they wanted to speak with management. My goal would to have the customer leave the store satisfied and that his needs were met.
6.
I would stop my task and I would give the customer my full attention. I would offer solutions and if it was out of my contra I would as if they wanted to speak with management. My goal would really be for the customer to leave happy and satisfied and that his needs were all met.
7.
Apologize, explain the situation, and inform the customer that in just a few minutes I will be able to devote my full attention to her.
8.
I would stop what i was doing and listen to the costumer then ask how i could resolve the issue, or offer a solution.
9.
Part of being good at customer service is letting the customer feel that he has the floor. Let him tell you the entire story. Take notes if it is long or involved. Only after the customer has felt like he has said his peace should you attempt to solve his problem. Make sure you are actively listening to what he is saying and what he is not saying. Sometimes you can tell more about what would satisfy a customer by paying attention to what your cus
10.
Thank them for raising the complaint, offer them the options that are available towards resolving their problem, and if they don't like it, mention that i am limited in my abilities and if they are interested, they can speak to the manager.
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19. How do you expect to make a difference at Starbucks?
Top Answer
I plan to uphold my belief of bringing a high level of customer service to each and every visitor in the store.
Second Best
I would like to eventually become a manager at Starbucks however I would like to start making a difference the moment I walk through the door, Even if it's just being a happy face for a customer to see.
3.
I believe all guests experience should be a good one. I want to be looked at as a friend who provides them with the quality service they deserve.
4.
I always have a smile on my face and enjoy making other peoples day.
5.
To deliver excellent service by treating each customer as an individual, not just another number; smile and be professional; be efficient.
6.
I expect to give my best at all times and make sure customers leave happy.
7.
I hope to bring energy and value to starbucks by delivering frontline customer service and continue its creativity in coffee beverages.
8.
I plan to make a difference by up holding my own beliefs of going above and beyond every single day to be sure that the person I am helping leaves highly satisfied and feels bad if they go anywhere else
9.
I think it's about making the customer come back. To me, this means that making their experience better than great each time.
10.
I hope to bring great customer service and a smiling face, I know that it can make a difference in someones day.
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20. What would you do if a coworker asked you to help you steal?
Top Answer
I would say no, and if it happened again I would bring it up with a manager.
Second Best
I would politely tell them no and soon as possible alert the management team.
3.
I would report to the responsible manager immediately. Stealing is not acceptable in my eye.
4.
I would tell them I could not do that and did not think it was a good idea for them to, then I would discreetly speak to a manager about how to handle the situation.
5.
I would tell them I want no part of it and I would talk to my supervisor as soon as possible.
6.
There would be no discussion about it. The co-worker will be reported and dealt with accordingly.
7.
I would say no, and try to deter them from stealing. If they try again, or do steal, I would talk to the supervisor.
8.
I would refuse and report the coworker to the manager.
9.
I would say no and report such behavior to the supervisor.
10.
Walk away from the situation and go to a manager right away.
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21. How would your references describe you?
Top Answer
If I were them I would have to say... Dilligent, efficient and happy.
Second Best
Friendly, reliable, good relationships with customers, trustworthy.
3.
My references would tell you that I am extremely hard working, a quick learner and someone who genuinely cares about superior customer service.
4.
My references would describe me as a very friendly, outgoing, and punctual person who focuses at whatever task is at hand.
5.
My references would describe me as very organized, reliable, and great with customers.
6.
My references would describe me as responsible, hard working, and detail oriented. They would also say I like to create a fun atmosphere at work while still being productive and professional.
7.
I think that they would describe me as hard-working, easy to talk to and someone who genuinely cares about the task at hand.
8.
I think they would describe me as friendly, organized, caring, and well mannered.
9.
My references would tell you that I'm extremely organized and quick to finish tasks. I also strive to greet and give a pleasant experience to every customer I can.
10.
Hardworking, motivated and a quick learner.
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22. Why do you feel you will be better suited for this job than the other applicants?
Top Answer
I have many years of experience working with a variety of clients, offering them expert level communication and content management.
Second Best
I feel like I would be great for this position because I always have a positive attitude with everyone that I associate myself with and be able to have good work ethic simultaneously.
3.
I have always admired the enthusiasm staff gave me when I ordered a coffee, tea or a refresher from Starbucks and I feel that my personality and the way Starbucks operates their business would make me a great fit for the organization.
4.
I believe that I am more determined to do well and I would always be open to learn new things to improve my whorl.
5.
Through the pressurised roles I have had in Financial Services and Welfare to Work, I have met with people from all walks of life -from the affluent to the homeless. I have developed excellent people skills where I can pitch my communication to all types of customers so that they feel lilke an individual - not just another number. In addition, because I have worked in regulated roles where my mistakes can lead to serious financial detriment to the customer, I have become acutely aware of what should be done to make situation right i. E. See things through the eyes of the customer.
6.
I already have an experience, eager to learn more. I am a multi-tasker, hard-worker, rriendly who can easily work either alone or as a team in a fast-paced environment.
7.
With my proven tract record of being a great customer service oriented employee, my extensive working knowledge of the product and procedures, and my great attitude I think that I am very well suited for this job.
8.
I think I would be most suited to this position because I will bring a happy and energetic energy to the place I am very enthusiactic about this job
9.
I am hard working and a quick learner. I am dedicated to providing the best service to the customers to make sure that they have a pleasant experience here. I have great communication skills that will allow me to provide good service to the customers, I provide great attention to detail so I will be able to follow the policies and procedures exceptionally well.
10.
I am a people person. Being friendly and smiley is part of who I am and is exactly what this job requires when it comes to keeping customers in content.
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23. How well do you handle customer complaints?
Top Answer
Very well. A customer should never leave dissatisfied. I want to be able to fix anything to give them the legendary service.
Second Best
I do my best to solve the problem.
3.
I think I can handle them very well. I can stay calm in stressful situations and I think the main thing about customer complaints is they want to be heard out. If you listen and they can see that you care. they will leave satisfied.
4.
Stay calm, try to relate to the customers and see if there are alternatives solutions to their problems.
5.
Considering I have been handling them for the last 5 years, I would say quite well. As long as it isn't something unreasonable, I usally have them leaving highly satisfied.
6.
Very well. A customer should never leave dissatisfied. I want to be able to fix anything and give them the legendary service!
7.
Very well.. because i want customer leave with a smile and satisfied in my service..
8.
I tell my supervisor.
9.
The customer is always right so I would do everything in my control to make them happy.
10.
I am very calm and patient. The customer is always right.
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24. Do you prefer working in a team environment or alone?
Top Answer
I think in most situations its better to work collaboratively with your partners but there are situations when you should buckle down and really focus on the task at hand.
Second Best
There are times when you have to work alone and I do great in that environment but I prefer the team. You can accomplish and learn so much more as part of a team.
3.
It depends on the task at hand. I enjoy collaborating with others -- greater input can lead to more innovative solutions. But some tasks or projects require intense focus, quiet, and solitude.
4.
I enjoy both. I think working in teams is really useful and you can get so much done, but working alone is also okay with me because then you can have more focus on a single task.
5.
I really enjoy both. I definitely enjoy the dynamic of a team environment, however when certain tasks require solitude, I have no problem changing settings.
6.
Over the years I have definitely learned that it is incredibly important to be independent and stay on task at work, but I also learned that the job is completely faster and more efficiently when everyone communicates and works as a team.
7.
It depends on the task at hand, I love working with others, the greater input more solutions, but some tasks or projects require intense focus quiet and solitude.
8.
It really depends on the situation, for example when doing my artwork or anything creative like that I prefer working alone. For other things though I love to work in a group, because I think collaborating with other people creates more ideas and can produce a better result than working alone.
9.
I prefer working in a team environment. i like making friends and socializing and being personable and having a good time while working.
10.
I work better in a team environment. There is so much you can learn from your coworkers and it is always more fun.
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25. What is your best personal trait?
Top Answer
I'm humble but aware of my strengths and weaknesses.
Second Best
I am friendly and really outgoing and I can start conversations out from nothing at all.
3.
I am a quick learner and I work well under pressure.
4.
I am very empathetic. I feel for people when they are down and want to help them fix their problems.
5.
I am a problem solver. I have an easy time seeing situations from multiple perspectives and can come to solutions easily.
6.
I am very friendly and love to help people
7.
I am very personable, i have been told by my boss at advising and several people that i am someone people can come up to and have a conversation and not feel intimidated or taken aback, i don't personally see it but i appreciate it none the less another personally trait i have modesty and appreciation.
8.
I am dedicated. if there is something i wanted to achieve, i will do whatever it takes to accomplish it such as receiving an interview at this location.
9.
Friendliness. i am very outgoing and really shine in costumer service.
10.
My best personal trait is I can get along with other easily. this means I can work with co workers well and get along with customers as well.
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Founded
Seattle, WA
SBUX
13.5 Billion
155,000
info@starbucks.com
1971

Positions at Starbucks

Starbucks Pros

Pro #1:
I've had a feww friends that work at a Starbucks and they say it's a great place to work and everyone seems very friendly. Plus I'll get to meet new people.
Mar 1, 2012
Pro #2:
Experience and friendly environment etc.
May 14, 2012
Pro #3:
It seems it would always be an upbeat working enviroment, great benefits and carree growth.
Jun 13, 2012
Pro #4:
It is a friendly environment that would benefit anyone wanting to work in the service industry or jobs having to deal with people. It provides a wide range of experiences that can help in the long run
Jul 3, 2012
Pro #5:
The environment, with tha being said the people being able to make the difference in somewones morning to be productive to work with high spirited and motivated people that i can learn from and like
Jul 19, 2012
Pro #6:
The atmosphere and the smiling people.
Jul 19, 2012
Pro #7:
Being able to meet new people everyday.
Oct 31, 2012

Starbucks Reviews

Dec 9, 2014
Cons
One thing I disliked sometimes were the guests. Not all of them were exactly nice. Though I never let it get to me, it was still difficult to deal with at times.
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Nov 23, 2014
Job Duties
Answering phones, taking orders, interacting with clients, inspecting the workplace.
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Nov 20, 2014
Why you left
My district is on longer expanding, therefore they are not currently looking to promote partners. My manager is giving me more than my assign duties and diagnosed that I would be great as a store manager even though there is no opening.
Job Duties
Cash handeling, counting registers, prepare deposit, lead and motivate my team, meet sale targets, making schedules.
Preparation
It is a faced passed environment that promote a world class quality concerning customers service. I also am great a making and reaching targets set by my manager.
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Nov 19, 2014
Job Duties
Cleaning, making beverages, serving customers, restocking shelves.
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