Top 25 Starbucks Interview Questions and Answers

Top
1. Do you prefer working in a team environment or alone?
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Top Answer
It depends on the task at hand. I enjoy collaborating with others -- greater input can lead to more innovative solutions. But some tasks or projects require intense focus, quiet, and solitude.
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Second Best
Over the years I have definitely learned that it is incredibly important to be independent and stay on task at work, but I also learned that the job is completely faster and more efficiently when everyone communicates and works as a team.
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100%
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-66.7%
3.
I really enjoy both. I definitely enjoy the dynamic of a team environment, however when certain tasks require solitude, I have no problem changing settings.
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4.
In a team environment.
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5.
Team enviroment definetly, all of the jobs ive had that i loved were working with others in a teamwork mentality.
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6.
I like work as team, because the power of a team is much bigger than alone. And we can always learn something from other teammates to make us become better. The most important point is we can make more new friends
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0%
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7.
Honestly I prefer working with a team. I can only accomplish some much in a day, but with a team behind you anything is possible.
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8.
I prefer working in a team environment. i like making friends and socializing and being personable and having a good time while working.
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9.
I like to work in team environement where everyone can coordinate with each other help each other,when working with a team i will not be alone and could learn from others.
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10.
It doesnt actually matter to me. Well,maybe I guess I would choose to work in a team environment because you will get a chance to work with others and know them better.
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11.
Definitely in a team environment.
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12.
I can honestly say I enjoy working both as a team, and independently. I work independently when I'm doing my freelance artwork or I'm working on my comics. But I have also worked as apart of an animation team, and if you've ever worked in animation you know that it requires a lot of talented people working together to get a project done and I'm still very close to those animators I worked with! We are like a family.
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13.
I work better in a team environment. There is so much you can learn from your coworkers and it is always more fun.
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14.
I enjoy working in teams, but I am also very capable of working alone. It depends on the job. Working in teams is great because you can get a lot more done in a shorter amount of time.
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15.
It really depends on the situation, for example when doing my artwork or anything creative like that I prefer working alone. For other things though I love to work in a group, because I think collaborating with other people creates more ideas and can produce a better result than working alone.
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16.
I dont really prefer either. I can work well in both situations. At my previous jobs I often worked in both situations.
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17.
I prefer to work in a team environment so that I am able to not only have my own ideas and opinions, but I can see things from the perspective of others.
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18.
It depends on the task given however working in a team helps to get the job done faster.
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2. How often do you give an A plus effort while working?
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Top Answer
I always give my full potential when performing a task. i never give up until the task is complete.
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75%
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Second Best
I would give my full potential until i accomplish my task.
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67%
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-57.1%
3.
I work hard to complete all tasks efficently.
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67%
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-50%
4.
I always give them an a,works have been appreciated all the time.
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67%
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5.
This is a hard question because it is hard to be perfect all the time and thats what I consider an A . So I would say I consistantly give a B to an A- everyday, but the biggest part is im consistent about it
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57%
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6.
I always give 100%.
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50%
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7.
Always, there are hardly any reason one should not strive to their best then how our i get what i want from my job either experience or just income. I am providing a service and this would be the way i would want this to be done if it were for me, as best as possible.
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8.
I give a plus efforts everytime.
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9.
I try to give as good as I've got in any project that I work on. However, I do think that no one can always be at an A level. No matter how often I put in an A plus effort, sometimes I feel that's not good enough.
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-33.3%
10.
About once a month.
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50%
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11.
I always give an A plus effort while performing any task by doing whatever it takes to ensure that it is done to the very best of my ability.
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50%
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12.
All the time.
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33%
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-25%
13.
100% of the time.
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0%
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14.
Always, I love the feeling of completing a task to the best of my ability after putting my all into it.
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3. How would your references describe you?
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Top Answer
My references would decribe me as a hard working individual. my supervisor at wonderland even said I was her
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Second Best
I think that they would describe me as hard-working, easy to talk to and someone who genuinely cares about the task at hand.
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3.
Very hard-working, motivated, and focused.
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4.
Hardworking, motivated and a quick learner.
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5.
I think they would describe me as friendly, organized, caring, and well mannered.
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75%
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6.
Friendly, well organized, hard working.
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7.
My references would describe me as a friendly, helpful, caring individual.
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8.
My references would tell you that I'm extremely organized and quick to finish tasks. I also strive to greet and give a pleasant experience to every customer I can.
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9.
Friendly, positive, ethical, dependable.
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10.
Hard-working, responsible, helpful, assertive, and willing to learn new things.
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11.
My references would describe me as reliable, hardworking and friendly. And I have always been told I am a very quick learner.
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12.
They would describe me as a friendly, hardworking person.
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13.
My references would describe me as hardworking, friendly and also a team player.
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14.
They would describe me as a self starter, loyal, friendly, a good listener, as well as good at getting the costumer what they need fast and efficiently.
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4. What is your best personal trait?
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Top Answer
I am very friendly and love to help people
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Second Best
I'm drama free.
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3.
I'm a huge people person. I really love to know that I may have made someones day just a little bit better.
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4.
I am dedicated. if there is something i wanted to achieve, i will do whatever it takes to accomplish it such as receiving an interview at this location.
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5.
Friendliness. i am very outgoing and really shine in costumer service.
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6.
I'm very friendly.
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7.
I am very personable, i have been told by my boss at advising and several people that i am someone people can come up to and have a conversation and not feel intimidated or taken aback, i don't personally see it but i appreciate it none the less another personally trait i have modesty and appreciation.
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8.
I am kind to people.
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9.
My best personal trait is I can get along with other easily. this means I can work with co workers well and get along with customers as well.
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10.
I care more about people than my desire to be 'right' in a situation.
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11.
I'm humble but aware of my strengths and weaknesses.
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12.
I am friendly and really outgoing and I can start conversations out from nothing at all.
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13.
What is your best personal trait.
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14.
My best trait is that I'm very aware of the people around me and their feelings and therefore I care a lot about being a polite and approachable person.
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15.
I am a natural born leader. In situations where a leader is necessary I will always confidently rise up and claim the position.
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16.
My enthusiasm. I love meeting new people and learning new things.
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17.
I am a quick learner and I work well under pressure.
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5. Name your three best qualities?
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Top Answer
punctual, problem solving , easy going
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Second Best
Team work; time management; easy going.
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3.
Friendliness, being on time, and a quick learner.
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100%
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4.
Easy going, a quick learner, goal oriented.
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5.
I am a fast learner, I am enthusiastic and hard working.
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6.
Hard workingPassionatereliable.
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7.
My three best qualities.. one would be connecting with others and being genuinely interested in what they have to say and what they do. two, my diligence. im persistent on things im working on and am very attentive and wont give up on things very easily. and three, im easy going.. i relate to people easily and dont make a big fuss over things in general.
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8.
Punctual, critical thinker and problem solver.
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9.
My three best qualities are my ability to perform well under pressure, efficient and ability to quickly retain information.
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10.
Im fast,im very talkitive,im very respectful.
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11.
Creative, unique, and caring.
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12.
Punctual, quick learner , friendly.
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13.
My availability, my dedication, my passion towards coffee.
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14.
honest, loyal and forgiving
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15.
I would say my three best qualities are that I`m dependable, honest, and friendly.
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16.
Friendly, determined, easily able to multi task.
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-0%
6. How would you deal with an angry customer while you were busy completing tasks?
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Top Answer
Thank them for raising the complaint, offer them the options that are available towards resolving their problem, and if they don't like it, mention that i am limited in my abilities and if they are interested, they can speak to the manager.
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Second Best
I would stop what i was doing and listen to the costumer then ask how i could resolve the issue, or offer a solution.
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3.
I would make sure to put the customer first by addressing the customer in a calm and respectful manner, taking appropriate and timely action and following up with the customer to ensure needs are met.
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4.
Tell the customer that I would be right over to help him and then I would offer him a free drink.
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5.
I would tell the customer that i am busy at this moment. if they wait a bit, i will be ready to hear them out or if they like, they can speak to my co-worker about the issue, this is all assuming that the manager/assistant manager isn't in for today.
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6.
I would ultimately appease the customer and make sure they are treated with respect and get them their order or item as case and best as possible, then proceed to my work knowing that i did a god job helping a customer.
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7.
Part of being good at customer service is letting the customer feel that he has the floor. Let him tell you the entire story. Take notes if it is long or involved. Only after the customer has felt like he has said his peace should you attempt to solve his problem. Make sure you are actively listening to what he is saying and what he is not saying. Sometimes you can tell more about what would satisfy a customer by paying attention to what your cus
+42.9%
33%
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-28.6%
8.
I would apologize and thank the customer for bringing the situation to me and then take whatever steps necessary to solve the problem.
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0%
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9.
I would calmly talk them through their options to the problem they have, and if they remain unsatisfied, politely tell them to speak to the manager.
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10.
It depends how importnat the other tasks where. If I was sweeping floors for example, I would make the customer a priority. if there were other customers in line and there were other task with them I needed to compelte, I would apoligze to them and assist them as soon as I could without putting off the other sustmers.
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0%
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-0%
7. Why do you think you will like working at Starbucks?
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-64.4%
Top Answer
I like the atmosphere, the care this company has put into itself towards becoming an industry leader. that is, it cares about its employees by offering them exceptional employee benefits, it cares about the community by making an effort to connect to them through corporate sponsorships/donations, and it cares about its own sustainabilty by continuously coming up with new drinks.
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80%
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-72.7%
Second Best
everybody loves Starbucks, it's the best
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20%
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-16.7%
3.
I love the atmosphere here. I love to work in a team environment. I really appreciate how socially responsible Starbucks is and it appears they treat their employees very well, with lots of different benefits.
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-0%
4.
The daily interaction with people, the coffee, and knowing im working for a caring and inovative company.
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0%
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-0%
5.
Because of the excellent atmosphere and the friendly staff.
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0%
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-0%
6.
Making the coffee, talking with customers.
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0%
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-0%
7.
First, I like to drink coffe,and starbucks is my favourate coffe store. And I like the harmonious atmosphere and the nice staff. Moreover, I am a curious person, so I want to know more about coffe especally how to make it
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0%
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-0%
8.
Honestly what I will like most is working for a company who is willing to take risks, stands firmly for what they believe in, but most of all working for a company who supports everyone from a Barista to the VP
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0%
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-0%
9.
Because starbucks is international coffee shop..
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0%
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-0%
10.
The coffee is a plus, but I look forward to talking to regulars and new customers, recommending new items, and working for a company that treats their employees well.
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-0%
11.
I've working here already.. I like it because you'll get a chance to do a lot of people favorite's drink.
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-0%
12.
I love the atmosphere, and as a customer I've only had great experiences ordering at Starbucks and I suspect being on the other side of the counter will be just as positive!
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13.
The environment is amazing! I am a people person and I like how starbucks connects so well with their customers.
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-0%
14.
I think it will a combination of learning new things as well as really developing my skills.
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-0%
15.
The atmosphere, the wide range of people who come in, and the yummy drinks.
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0%
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-0%
8. How do you expect to make a difference at Starbucks?
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-62.5%
Top Answer
I hope to bring energy and value to starbucks by delivering frontline customer service and continue its creativity in coffee beverages.
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100%
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-66.7%
Second Best
I expect to add to the great costumer service and be an employeee that can be depended on to do her part and others if they need help.
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-50%
3.
I hope to bring great customer service and a smiling face, I know that it can make a difference in someones day.
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100%
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-66.7%
4.
Chnaging somebodys mood by making them their favorite drink and being cheerful.
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100%
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-50%
5.
I plan to make a difference by up holding my own beliefs of going above and beyond every single day to be sure that the person I am helping leaves highly satisfied and feels bad if they go anywhere else
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100%
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-50%
6.
Providing my legendary service and spreading my knowledge and drive to everyone around me. Insprie.
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100%
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-50%
7.
Providing my skills and leadership to spread my knowledge and passion for starbucks.
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100%
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-50%
8.
I would bring positive attitude, and great customer satisfaction.
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100%
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-50%
9.
I think it's about making the customer come back. To me, this means that making their experience better than great each time.
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100%
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-66.7%
10.
I plan to uphold my belief of bringing a high level of customer service to each and every visitor in the store.
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-50%
11.
I would like to eventually become a manager at Starbucks however I would like to start making a difference the moment I walk through the door, Even if it's just being a happy face for a customer to see.
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100%
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-50%
12.
Promote more sales through my guarranted customer satisfaction service maners.
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67%
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-50%
13.
I expect to.
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50%
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-33.3%
14.
By continuing on with the standards the company has set for themselves in customer service, sales, quality.
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0%
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-0%
15.
Well, I hope to bring a sense of enthusiasm to the team that can be translated into even better service for our customers.
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-0%
16.
I believe all guests experience should be a good one. I want to be looked at as a friend who provides them with the quality service they deserve.
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-0%
9. Give me an example of how you delivered excellent customer service at your last position?
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-60%
Top Answer
I've never had a job before, but for a couple years during high school I helped out my tennis coach with the girls tennis team. Many girls had never held a tennis racket before, and for the time I spent with them I made sure they knew all the basic fundamentals of the game. Soon they were able to play on their own. I would say that is the best customer service I have delivered.
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100%
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-66.7%
Second Best
At my pervious position as a cook/cashier, I provided customer service daily by aiding customer in meal decisions,answering questions and concerns and delivering great conversation.
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100%
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-66.7%
3.
I was interacting with patients and just asking them how they were and having an upbeat attitude made them feel at ease.
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-50%
4.
At my last position i was a pharmacy tech and i would take patients vitals for the nurses. There were many times i would get them a blanket or just stand there for a few minutes and listen to them. I was also told that i always had a smile and asked how everyone was and that by being positive i brought an upbeat mood to atough situation.
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100%
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-50%
5.
I was an academic advisor and at the end of a session we ask them to fill out an intake form to rate how we are doing and we get stars at the end of the week i would consuctuivly get stars from students and comments such as they ewere a great help gave me direction. also at then end of session i would ask if they had any other question and the students would say no you helped me out so much and way better than general advising at SDSU
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100%
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-50%
6.
They were smiling when they left the shop.
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100%
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-50%
7.
A customer came up to order a pizza, and she named specifically different types of toppings to put on and don't let some toppings get near the pizza since she was allergic and i did this perfectly
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100%
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-50%
8.
I helped kids improve their skills on the trampoline, they became more confident and were proud of themselves after trainings.
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0%
+ / -
-0%
10. Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
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-60%
Top Answer
I prioritized by deadlines and importance.
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100%
+ / -
-66.7%
Second Best
When I'm given a list I rewrite it so the items are listed in order of what can I get accomplished along with what the priorities are. There might be a couple of things that I wouldn't be very quick at but if they have to be done then you can't go around them
+100%
100%
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-50%
3.
Not having enough time to complete all tasks was a hallmark of my last position. I made lists in order to arrange tasks by greatest to least importance, and tried to sort my tasks so as to do things in bulk. When sorting by importance, I always tried to keep the customer and company objectives in mind.
+66.7%
50%
+ / -
-33.3%
4.
I did the most pressing and most important ones first based on each situation.
+33.3%
20%
+ / -
-16.7%
5.
According to priority. Anything involving a customer takes priority.
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0%
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-0%
6.
Often I am given tasks throughout the day to complete by the end of my shift. I always prioritize my tasks as to which ones have a deadline and which are of the greatest importance.
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0%
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-0%
7.
I tend to get a lot of schoolwork, but there has never been a time where I handed in incomplete work. I try to manage my time wisely and get the most important work completed first, then do the rest afterwards.
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0%
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-0%
8.
When your in a situation like that you ususally know which need to come fist. Cumters for explamle. They are always number 1 no matter what. even if I dont have enough time, you need to take your personal time to complete them to make sure the job is done. If someone is abailable to help, than ask but dont call them away from their job.
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-0%
11. What would you do if a coworker asked you to help you steal?
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-55%
Top Answer
i will tell the manager about this and advice the coworker
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100%
+ / -
-66.7%
Second Best
I would be shocked and I would tell a manager immediately.
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100%
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-50%
3.
I would tell my coworker that I would not take part in that type of activity for a company I worked for, or for any other company.I would then proceed to speaking with the manager about what had just taken place.
+100%
100%
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-75%
4.
I would refuse to help and then would notify the manager immediately.
+100%
100%
+ / -
-66.7%
5.
I would say no and let the coworker know he/she shouldnt do that. If they continue, i would let management know.
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100%
+ / -
-66.7%
6.
I would say no, and if it happened again I would bring it up with a manager.
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100%
+ / -
-66.7%
7.
I will help him '' to get fired ''
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67%
+ / -
-50%
8.
Tell them no. And report to my manager immediately.
+75%
67%
+ / -
-50%
9.
Say no! and snitch to the manager.
+50%
40%
+ / -
-33.3%
10.
I would not help them, and would tell the manager.
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0%
+ / -
-0%
11.
I would advise them against it and furthermore advise my manager. I have no tolerance for that kind of behavior in the the workplace.
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0%
+ / -
-0%
12.
I would go straight to the manager and tell them, because stealing is against everything I believe in.
+100%
0%
+ / -
-0%
13.
I would politely tell them no and soon as possible alert the management team.
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0%
+ / -
-0%
12. Do you have any friends or relatives that work at Starbucks?
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-60%
Best Answer
Yes. actually my friend that worked at wonderland as well worked at Starbucks and even taught me a few things about the codes and the work experience.
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100%
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-66.7%
2.
I had a roommate that worked as a Starbucks barista and she told me it was a very positive experience, which made me want to apply.
+100%
100%
+ / -
-50%
3.
I don't have any friends or relatives that work at Starbucks, however my friends and family do love Starbucks drinks and products!
+100%
100%
+ / -
-50%
4.
I do. I have a friend who works in the langley and another at the abbotsford location and I heard from both that it has been a very positive experience.
+100%
0%
+ / -
-0%
5.
Yes, my Auntie works for Restaurant brands, she was the one who suggested this job at Starbucks for me.
+100%
0%
+ / -
-0%
13. What do you know about Starbucks?
+70%
-60%
Top Answer
Starbucks is a business that sells coffee and quality to the customers. it's a place where you can come and meet nwith your friends or meet new people. you can sit and enjoy your coffee without having worries.
+100%
100%
+ / -
-80%
Second Best
I know that Starbucks cares very much about their customers.
+100%
100%
+ / -
-50%
3.
I know their coffee is amazing and the customer service is equally outstanding.
+100%
100%
+ / -
-50%
4.
Fairtraded company, employee stock options, rated as Top Employer of the Year.
+100%
100%
+ / -
-50%
5.
I know they are one of the top 100 companies to work for. They care about conservation and sustanability, and they give their employees alot of compensation for their work.
+100%
100%
+ / -
-50%
6.
It was founded by three friends in Seattle, USA in 1971. They started expanding internationally in the mid 90's and the first shop was opened in Tokyo
+100%
100%
+ / -
-95%
7.
Its a chain corporation that sells coffee, tea, etc. they're located everywhere you look. its fast paced and efficient.
+100%
100%
+ / -
-75%
8.
I know that they are about quality and passion with service and the drinks.
+100%
100%
+ / -
-50%
9.
I know that they enjoy teamwork and working hard.
+100%
100%
+ / -
-50%
10.
Very first store opened in Seattle, Washington in 1971
+100%
100%
+ / -
-50%
11.
What is starbucks?
+66.7%
50%
+ / -
-33.3%
12.
Tell me about a time you created a positive customer experience?
+40%
25%
+ / -
-20%
13.
I know that it is a company that sells amazing coffee and other beverages. It began in 1971 in Seattle, and now has stores in 50 countries. It first opened in New Zealand in 1998.
+100%
0%
+ / -
-0%
14.
I know starbucks strives to deliver more than just a cuo of coffee. They want to provide the people with a home away from home.
+100%
0%
+ / -
-0%
15.
Starbucks was first made in 1971 and the first store was located in Seattle. Starbucks mission statement is to inspire and nurture the human spirit.
+100%
0%
+ / -
-0%
16.
Starbucks is a business that sells coffee and quLity to its customers.its a place Where you could come and meet with your friends or meet new people.
+100%
0%
+ / -
-0%
14. Why do you feel you will be better suited for this job than the other applicants?
+68%
-60%
Top Answer
I am hard working and a quick learner. I am dedicated to providing the best service to the customers to make sure that they have a pleasant experience here. I have great communication skills that will allow me to provide good service to the customers, I provide great attention to detail so I will be able to follow the policies and procedures exceptionally well.
+100%
100%
+ / -
-50%
Second Best
I think I would be most suited to this position because I will bring a happy and energetic energy to the place I am very enthusiactic about this job
+85.7%
83%
+ / -
-71.4%
3.
Because i am friendly, out going, enjoy working with people, and work hard to get the job done while making each costumer feel good about their starbucks experience
+66.7%
50%
+ / -
-33.3%
4.
My availability, my passion towards starbucks,.
+33.3%
0%
+ / -
-0%
5.
I love starbucks. I come in here a few times a week. I am always friendly, and out going. I also have experience working with thepublic in various ways.
+100%
0%
+ / -
-0%
6.
I have quite of bit of experience in this kind of setting, and feel i could really benefit your company.
+100%
0%
+ / -
-0%
7.
I feel i have the experience, ability and drive to do this job better than anyone else.
+100%
0%
+ / -
-0%
8.
I believe I'm suited for this job more than others because I can multi task at ease while other may struggle with this.
+100%
0%
+ / -
-0%
9.
I feel suited to this job better than other applicants because, I believe that I can multitask at ease when other may struggle with this task and also because I am an very understanding employee and hard working.
+100%
0%
+ / -
-0%
10.
I think I'm best suited for the job because I'm hardworking, friendly, and I really am passionate about working in a fast paced environment where I can brighten someones day.
+100%
0%
+ / -
-0%
11.
Because i'm a very quick learner i'm also very outgoing and friendly.
+100%
0%
+ / -
-0%
12.
I am a people person. Being friendly and smiley is part of who I am and is exactly what this job requires when it comes to keeping customers in content.
+100%
0%
+ / -
-0%
13.
My customer service background, and work ethic have been developed to a high standard over the years.
+100%
0%
+ / -
-0%
14.
I believe my passion for this job can help bring a sense of enthusiasm and energy to the team as well as to our customers.
+100%
0%
+ / -
-0%
15.
Something that sets me apart from the rest is my willingness to learn and my determination to succeed.
+100%
0%
+ / -
-0%
15. How can I trust you not to steal?
+73.3%
-46.7%
Top Answer
I have never stolen anything in my life, that leads to worse things in life, and I would like to live a good life
+100%
100%
+ / -
-66.7%
Second Best
I have never stolen anything from anyone in my entire life that may cause me from trouble.
+100%
100%
+ / -
-66.7%
3.
I was always taught not to steal I don't see the point for it when i am trying and working my harest to make my own income, even for commodities, everything i do will be through hard work and dedication stealing is not the answer.
+100%
100%
+ / -
-50%
4.
I have never stolen in my life it's not worth it.
+100%
100%
+ / -
-50%
5.
I wouldn't of been able to hold my job at Albertson's for 8 years if I stole anything, or I'm just a master thief and no one realizes. Plus I make $40k a year, a $2 candy bar isn't a good return
+100%
100%
+ / -
-50%
6.
I am a very reliable person I have never stolen anything in my life.
+100%
100%
+ / -
-50%
7.
Because I never have. I believe it to be bad karma.
+100%
0%
+ / -
-0%
16. Tell me about a time when it was better to be agreeable in a situation rather than continue the arguement.
+68%
-52%
Top Answer
One of the attorneys for which I worked was very detail oriented and diligent about her work. Often, it was better to take careful note of her feedback and go back and review the details rather than argue on the spot about the specifics. She was transitioning into a new area of expertise and was simply being thorough in her work; on the spot argumentativeness would not have advanced the situation.
+100%
100%
+ / -
-66.7%
Second Best
It is better to be agreeable in a situation than continue arguement when one realizes that both parties have and are entitled to their own seperate opinions.
+100%
100%
+ / -
-50%
3.
When it's for the benifit of deescalating a situation with and maintain professionalism and for the benifit of a customer
+100%
100%
+ / -
-50%
4.
Again, im very easy going, so im generally agreeable. but a time i had to let my guard down was when a customer ate a taco almost fully and then later complained that it was too spicy and that they wanted something different free of charge. i tried to get them to see my point.. and i tried to see theirs, but in the end we couldnt compromise so i just got my mangager.
+100%
100%
+ / -
-50%
5.
At Kitchen
+100%
100%
+ / -
-50%
6.
When a students' mother wanted the child to move up a dance level and I knew she wasn't ready. I tried explaining that I know they need to stay in this level, but eventually had to move them up because the mother was so sure.
+100%
100%
+ / -
-50%
7.
When the argument ceases to build towards a solution to a problem and only creates a hostile environment in the work place.
+100%
100%
+ / -
-50%
8.
Well I have a ten year old brother and half the time if I don't go along with what he says he will keep arguing with you until you finally just say ok you're right and i'm wrong. So it way better just to go along with with what he has to say.
+100%
100%
+ / -
-50%
9.
When people are in terrible moods and not agreeing with them would cause a scene or waste a large amount of time it is better to be agreeable in order to deescalate the situation. One should always be calm during situations that involve confrontation.
+100%
100%
+ / -
-50%
10.
I would prefer a team because i can help others do their job.
+66.7%
50%
+ / -
-33.3%
11.
I would say that when working with customers, it is always best to avoid an argument and with patience try to understand that everyone is entitled to their own opinion and with that try to see where the customer is coming from.
+100%
0%
+ / -
-0%
12.
Arguments are sometimes good to debate views on things, but you should never let it go to the point where it jepordized friendships or anything of the life.
+100%
0%
+ / -
-0%
17. Would you say you are a sociable person?
+73.3%
-46.7%
Top Answer
I love talking to people, and that's one of the things that made me consider applying for the company. Everyone tends to be extremely personable, friendly, and laid back at every Starbucks I've ever set foot into, even when it's extremely busy.
+100%
100%
+ / -
-50%
Second Best
Oh yes. Even though sometimes I am moody and still friendly.
+100%
100%
+ / -
-50%
3.
I try to be. I mean their are times when I'm shy but I still try to be friendly.
+50%
0%
+ / -
-0%
4.
Yes, I'm not amazing at small talk but I diffently try to be a very friendly person.
+100%
0%
+ / -
-0%
5.
Yes, I thrive in social enivornments and love to chit chat with people.
+100%
0%
+ / -
-0%
6.
Yes, I like talking, socializing and I have a friendly personality.
+100%
0%
+ / -
-0%
7.
Extremely, working in any customer service job you have to be. I have worked for my current company for 8 years and there is no better way to understand how your customer feels then talking to them
+100%
0%
+ / -
-0%
8.
I am very sociable. I love being around people and helping to improve other peoples day and moods.
+100%
0%
+ / -
-0%
9.
Yes! at first I am quite shy however afterwards I love being friendly and around people, its just who I am.
+100%
0%
+ / -
-0%
10.
I am an extremely sociable person. I love getting to know new people and learning about who they are and what they are interested in. Everyone has their own unique life experiences, perspectives, and talents.
+100%
0%
+ / -
-0%
11.
I am, I really enjoy the opportunity to interact with others and make their day.
+100%
0%
+ / -
-0%
18. Tell me about a time when you had to be a leader. How was the outcome?
+70%
-50%
Top Answer
I had to be a leader when cleanliness standards were not being met by staff members. I motivated them to work along with me to set the standards higher than there work previoulsy and set up goals and some silly but fun prizes for them as well. I did the dirty work right along side them and then had the staff members score each other. The result was the standards were very much raised and staff members worked better together
+100%
100%
+ / -
-75%
Second Best
there have been plenty of times when i played basketball there would be plenty of times when the team would be goofing around and i stepped up and let them know that this goofing around is resulting in us not having a smooth practice and they needed to stop messing around so we can have a nice quick practice
+100%
100%
+ / -
-50%
3.
In school projects when I had to be the leader the project always got done on time and the group always got a good grade.
+100%
100%
+ / -
-96.3%
4.
There has been many times when I have been running my store and I see that things are breaking down in the front end, dairy, butcher block, etc. I jump in and make corrective action. Wether it's helping throw frieght, opening an extra til, or getting behind the counter and packaging up fish
+100%
100%
+ / -
-50%
5.
In my prior position I was in charge of coordinating our monthly sales meeting, this particular task included lots of attention to detail and a host-like personality. I had to step up every month and lead my entire team, management and all, so that these meetings went well and everything ran smoothly.
+100%
100%
+ / -
-50%
6.
I worked as an educator for Drama Kids International for three years. I taught 4 groups of 20 kids from ages 4-10 in a classroom of my own. Despite being outnumbered 60 to one, I was able to conduct a constructive classroom environment and the kids adored me and I adored them.
+100%
100%
+ / -
-66.7%
7.
When I was a volunteer at summer camp and went to playland I made sure Tue kids had fun and were safe.
+100%
100%
+ / -
-50%
8.
In FFA there was a lot of newcomers and I had to take on the role of a leader, help them out with whatever they needed and help them get settled in to there animal pins at the comal county show when our ag teachers had a delay. It turned out great after that my Ag teachers put me in charge every year since and its been about 4 years.
+100%
100%
+ / -
-50%
9.
I often led my relatives carers as to what we could do that day, This was because I could pick up on his mood quite fast and often knew the best way to handle this. I used to brief the carers when they entered the house quickly and then we'd decide what cause of care to take. The outcome was that he was cared for in a respectful way and a way that met his needs.
+100%
100%
+ / -
-50%
10.
In school projects, playing sports, and during my EMT training. During trauma scenarios I had to be the leader an coordinate a team of EMT's with the ultimate goal of providing the highest standard of care to an injured patient. This involved constant communication and a constant flow of information.
+100%
100%
+ / -
-50%
11.
I had the opportunity to be a youth leader where I was responsible for several teens of different ages and backgrounds, and I saw them develop confidence though the different activities.
+100%
0%
+ / -
-0%
12.
Im often a team leader. Girl scouts, teaching volunteers. Clipboard.
+100%
0%
+ / -
-0%
19. Why would you like a position at Starbucks?
+73.3%
-46.7%
Top Answer
I'm a student looking for a steady, reliable job in a friendly environment that will offer me some sort of challenge and Starbucks fits all those categories and more.
+100%
100%
+ / -
-50%
Second Best
Because I would love the experience of working in a fast-paced environment, and to gain customer service skills. I think learning customer service skills from Starbucks would be incredibly valuable, because every time I have walked into one of their stores the staff have been very friendly and welcoming, so I would be learning from the best.
+100%
100%
+ / -
-50%
3.
it has hustle and bustle and calm all at the same time.
+16.7%
0%
+ / -
-0%
4.
I love the vibe Starbucks has. I always leave happy and I would love the opportunity to give some one the same experience.
+100%
0%
+ / -
-0%
5.
I love the vibe Starbucks has. I always leave happy and I would love the opportunity to give some one the same experience.
+100%
0%
+ / -
-0%
6.
I love the vibe Starbucks has. I always leave happy and I would love the opportunity to give some one the same experience.
+100%
0%
+ / -
-0%
7.
I am a customer of starbucks. I love how everyone works as a team and everyone is genuine. I would love working with a great company.
+100%
0%
+ / -
-0%
8.
Quite simply I love Starbucks! Im not even a huge coffee drinker but I love nothing better than to come here to escape from life for abit to have a delicsious snack such as the oat fudge bar and a white chocolate mocha. I really respect the level of customer service that is given and also the company appears to offer great benefits and
+100%
0%
+ / -
-0%
9.
Because I love the atmosphere, the enviroment, the friendly people. I'm excited about the possibly of joining this fun team.
+100%
0%
+ / -
-0%
10.
It's been a long time dream of mine to work for Starbucks and the people working here seem to be happy and relaxed all the time, I want to be part of this team.
+100%
0%
+ / -
-0%
11.
I'm looking to forward myself as a person and in company that isn't affraid to stand up for what they believe in. Wether it be benifits for part time partners, stock options, there stand on some socially tense subjects
+100%
0%
+ / -
-0%
12.
I like the at home feel and value customernservice.
+100%
0%
+ / -
-0%
13.
I feel Starbucks is a great company and when I visit the staff always make me feel very welcome. I also like that the company have a lot of involvement in different charities. I would also like to take part in the Starbucks training to become a team leader or manager after completing my apprenticeship.
+100%
0%
+ / -
-0%
14.
Because I have observed Starbucks to be an ethical, customer oriented company.
+100%
0%
+ / -
-0%
15.
I enjoy customer-oriented jobs, working with others, and fast-paced environments.
+100%
0%
+ / -
-0%
16.
I would like to work at starbucks because of the atmosphere its just something about it that makes it cozy and unique, your able to come here to relax, finish up some work or even meet friends while enjoying a drink.
+100%
0%
+ / -
-0%
17.
The reason I want to work at Starbucks is because I do not see it is just a job nor do I see starbucks as ry just a company. Iíve been coming into starubucks for years created memories here that cannot happened anywhere else . when I come into stacks I donít feel like Iím just walking into somre coffee shop. I feel like Iím walking into a place that gives me more than just a good cup of coffee. The people there are like a family. And because of this reason and memories Iíve created at SB, I feel like this is an opportunity to not just have a a regular job, but as a opportunity to give back what I have been given because it makes me feel very fulfilled. if I can give back what I received at SB I wonít see it as a job but rather as enriching other peoples lives.
+100%
0%
+ / -
-0%
18.
I love the products that are offered at starbucks and the service here is exceptional. I would love to be given the opportunity to represent this company. Also, I love working as a team as well as other individuals so working at starbucks would be a great fit for me.
+100%
0%
+ / -
-0%
19.
I love coffee and I would love to have the opportunity to provide customer service in an industry that I am very passionate about.
+100%
0%
+ / -
-0%
20.
To try something new, and I like working with people and have heard alot of good things about Starbucks.
+100%
0%
+ / -
-0%
21.
I would like at starbucks because I like a challenge and want more learning experience, it will also utlize my organizational and strong work ethic.
+100%
0%
+ / -
-0%
22.
I like the atmpsphere, the fun loving envorioment, the care the company has invested into iteself to become industry leader, the care starbucks invests into its partners, and the fact that starbucks is involved in the community by throwing together fund raisers, gathering donnations and cares about sustainability.
+100%
0%
+ / -
-0%
20. Where do you see yourself in five years?
+73.3%
-46.7%
Top Answer
Graduating from college and pursuing a career in the hotel industry.
+100%
100%
+ / -
-50%
Second Best
In five years I see myself in university studying communications technology.
+100%
100%
+ / -
-66.7%
3.
I see myself hopefully out of school and as a nurse.
+100%
100%
+ / -
-50%
4.
To be honest, I dont have a specific plan! But I would like to adavance. Im flexible though and see myself being happiest if I feel like I am an essential part of the company. I would be keeping my eyes open for advancement to furthur challenge myself.
+66.7%
60%
+ / -
-50%
5.
I'd like to continue to develop my on the job skills, as I've recently completed my Bachelor's degree. In five years, I see myself with an organization in which I have the opportunity for continued challenges and advancement, as well as personal development. I see myself with a greater level of responsibility as well as a greater level of contribution to the organization for which I work.
+33.3%
0%
+ / -
-0%
6.
I hope to become an excellent dental technician, and to be an entrepreneur.
+100%
0%
+ / -
-0%
7.
I see myself keeping a stable career.
+100%
0%
+ / -
-0%
8.
Growing within the company.
+100%
0%
+ / -
-0%
9.
I see myself as a professional choreographer and dancer with my own company.
+100%
0%
+ / -
-0%
10.
I see myself in college on my way to earning my bachelors degree.
+100%
0%
+ / -
-0%
11.
Honestly, I dont have plans yet. Maybe I do have my own family.working on a big company.
+100%
0%
+ / -
-0%
12.
Graduating college and beginning my career in communications media.
+100%
0%
+ / -
-0%
13.
I would like to have completed the management course at Starbucks and be developing myself as a manager in a Starbucks store.
+100%
0%
+ / -
-0%
14.
Graduating from a university with a bachelors in biochemistry, getting ready to apply for medical school.
+100%
0%
+ / -
-0%
15.
I see myself as a licensed paralegal working for a reputable firm.
+100%
0%
+ / -
-0%
16.
Im hoping to be with a well established company with a full time career. I would love starbucks to be that company. There are so many opportunites in starbucks that I would love to advance to.
+100%
0%
+ / -
-0%
21. Tell me about your experience working in the food industry?
+80%
-40%
Top Answer
It was a great place to start a career. i learned alot about working in a face paced environment and it really helped me with my people skills.
+100%
100%
+ / -
-50%
Second Best
I've been working there ever since i was hired at a coffee restaurant close to my house. i've realized that the food industry requires much pace and service. sometimes, it's not just the food that makes a difference, it's often the experience that's offered to the customers.
+100%
100%
+ / -
-66.7%
3.
I worked at Marbella farmers market and while I didnt prepare any of the bakery items I had to package and display the baked goods and make coffee, lattes, very similar to starbucks.
+100%
100%
+ / -
-50%
4.
I hav not worked for a food industry per se but i know that there are several policies and rules one must abide to when i volunteer at a soup kitchen i need to be aprons and hair nest also when serving the homeless down town i need to have gloves on to protect the people and the food, alone with preparation it cannot just be home made they must be made in a state regulated kitchen that upholds the started and government starred for food distr
+100%
100%
+ / -
-50%
5.
Working with people is challenging but rewarding at the same time.
+100%
100%
+ / -
-50%
6.
I cook and clean at home for my parents and for my nephew when i babysit.
+100%
100%
+ / -
-50%
7.
I have worked for Chili's as a busser and a server. So I understand the fast paced action that is required, but at the same time I have lived most my life in a grocery store and that is a completely different monster
+100%
100%
+ / -
-50%
8.
Well I worked for a few months at a restaurant as a busser. I was getting enough hours so I switched jobs to a berry farm. I enjoyed the customer part of the job, where I got to meet people and serve them, but I didn't feel comfortable in the negative atmosphere of the restaurant.
+100%
100%
+ / -
-50%
9.
I don't have any, but I have customer service experience working as a receptionist at a Staffing Agency. I would greet customers, do computer work, filing, and answering phones.
+100%
100%
+ / -
-50%
10.
Havent work anywhere with food but I cook at home if my parents are busy or if I babysit cousin.
+100%
100%
+ / -
-50%
11.
I have not worked in the food industry this is why I would be very excited to start at Starbucks.
+100%
100%
+ / -
-50%
12.
Starbucks is the #1 coffee shop in the Nation. Second is Caribou Coffee.
+75%
67%
+ / -
-50%
13.
Well, I started in the food industry when I was 15. I really enjoyed the fast paced environment, learning new things as well as helping customers and I believe I have developed a lot as an individual because of it.
+100%
0%
+ / -
-0%
14.
I have had one part time job in a food related field. it was with honey bees.
+100%
0%
+ / -
-0%
15.
Working in the food industry has helped.
+100%
0%
+ / -
-0%
22. Describe a time when you had to sacrifice quality to complete a job?
+70%
-50%
Best Answer
Putting together an assembly for my senior class at the last minute, the setting in which the assembly took place was horrible.
+100%
100%
+ / -
-66.7%
2.
To be honest, I can not think of a time where that has happened.
+75%
67%
+ / -
-50%
3.
There was a time when jsut me and another volunteer had to rush and clean the entire rescue ourselves before opening to the public. While we had to rush and it wasnt the highest quality of work, we made sure it was the best we could get it without running over time.
+100%
0%
+ / -
-0%
23. Describe a time when you disliked company rules in your last job?
+70%
-50%
Top Answer
Honestly i didn't really like the dress code. I don't mean it in the way you think though; I personally make an effort every day to get dressed well, however the rule at my last job simply said no jeans or sneakers, so we would have other hostesses showing up in half shirts and sweat suits and not get sent home. I just though it looked messy, other than that though there wasn't much i disliked rule wise, i felt they were all fair.
+100%
100%
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-50%
Second Best
That is difficult to answer because I enjoyed my last employer. However, at my first job, the rules were very strict and often contradicting.
+100%
0%
+ / -
-0%
3.
I normally don't dislike company rules but if I had an issue, I would try to adapt to the idea of the rules and approach things from a different mindset.
+100%
0%
+ / -
-0%
4.
I never have disliked company rules.
+100%
0%
+ / -
-0%
5.
I never really had a dislike or problem with company rules. I have no problem with rules or authority.
+100%
0%
+ / -
-0%
6.
There werent ever any rules that I disliked. I made sure I understood the rules and that I followed them because thats my job.
+100%
0%
+ / -
-0%
24. When was the last time you contributed to a team effort and what was your role?
+63.3%
-50%
Top Answer
I used to be on a pole vaulting track team and our team was a very close family you could say. W
+100%
100%
+ / -
-66.7%
Second Best
In my last job it was my job to mix the medications, but i would also set up the charts, and get the pre meds ready for the nurses. They appreciated it and i was happy to be part of the.
+100%
100%
+ / -
-50%
3.
I am currently a TA for an advising class and i have to make the syllabus and make the exams along with working with my boss there, i have two other TA's i work with and we make every possible way to keep our times open for the students to come and ask us question along with making the exams to actually test what we are teaching them.
+100%
100%
+ / -
-50%
4.
When I was in High school in my leadership class, we had to put together a sex education assembly and I was in charge of the classrooms attending.
+100%
100%
+ / -
-50%
5.
I worked as part of a team in the medical profession, and it was my role to make sure the patient, doctor and other staff were in good communication as to treatment plans for the patient.
+100%
0%
+ / -
-0%
6.
I worked in a team to put together a community engagement project for a scholarship. My role was to select a film to screen, design flyers, and create a Facebook event page.
+100%
0%
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-0%
7.
When working as a youth group leader, I worked along side a few other leaders coordinating large-scale events. Here, I had the opportunity to take on more of the creative and planning roles which included creating schedules and planning the themes.
+100%
0%
+ / -
-0%
8.
I did a media studies project last year which was to create a documentary with two other people. My role was to help film, interview people and put the documentary together. Everyone in the group did the same amount of work, and we all worked well together and we were rewarded with an excellence grade.
+100%
0%
+ / -
-0%
9.
It was last Saturday. I and 20 other volunteers got together to prepare for their fundraiser gala auction event. My role was to make a video and speech to present to over 300 people.
+100%
0%
+ / -
-0%
10.
I have had to work in numerous group projects, I am currently a part of a dance team and we each have to have a specific number of minutes choreographed before each practice, so I make sure that I have it all completed.
+100%
0%
+ / -
-0%
11.
About two months while working at my other job.
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0%
+ / -
-0%
12.
I have previous experience in the restaurant industry. I worked as a line cook and.
+100%
0%
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-0%
25. How often are you late for your responsibilities, such as school or work?
+63.3%
-50%
Top Answer
I am always promplty on time. For all the years Ive worked, ive only ever called in once or twice.
+100%
100%
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-50%
Second Best
2-3 times.
+50%
0%
+ / -
-0%
3.
There have been times when I have been running late, but I always call when this happens. If it is caused by an appointment or something I had planned prior to my employment, I would make arrangements with my employer letting them know exactly what was going to cause my being late to work/school. I make a habit of trying to schedule when I can, appointments or other engagements, on my days off or after work hours.
+100%
0%
+ / -
-0%
4.
Not often.
+100%
0%
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-0%
5.
Im not being late is a pet peeve of mine. Im usually early because i dont like to feel that i am behind.
+100%
0%
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-0%
6.
Rarely i pride myself in being on time.
+100%
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7.
I hate to be late so I usually arrive 15 minutes early to everything. my family actually makes fun of me for it.
+100%
0%
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-0%
8.
Unless there was a major emergency, never.
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0%
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-0%
9.
I try to never be late, however sometimes things come up and I have been late maybe once or twice but I always call in ahead of time if I know that I am going to be late.
+100%
0%
+ / -
-0%
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Starbucks
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Founded
Seattle, WA
SBUX
13.5 Billion
155,000
info@starbucks.com
1971

Starbucks Corporation, together with its subsidiaries (Starbucks) is the roaster and retailer of specialty coffee. It purchases and roasts whole bean coffees and sells them, along with fresh, rich-brewed coffees, Italian-style espresso beverages, cold blended beverages, a range of food items, a selection of premium teas, and beverage-related accessories and equipment, through Company-operated retail stores. Starbucks also sells coffee and tea products and licenses its trademark through other channels such as licensed retail stores and, through certain of its licensees and equity investees, Starbucks produces and sells a range of ready-to-drink beverages. The Company operates in three business segments: United States (US), International and Global Consumer Products Group (CPG).

Last Updated: February 8, 2014, 2:25 am
Working at Starbucks Pros

I've had a feww friends that work at a Starbucks and they say it's a great place to work and everyone seems very friendly. Plus I'll get to meet new people.

Submitted On: March 1, 2012, 8:52 pm

Experience and friendly environment etc.

Submitted On: May 14, 2012, 5:07 pm

It seems it would always be an upbeat working enviroment, great benefits and carree growth.

Submitted On: June 13, 2012, 5:18 am

It is a friendly environment that would benefit anyone wanting to work in the service industry or jobs having to deal with people. It provides a wide range of experiences that can help in the long run

Submitted On: July 3, 2012, 3:17 am

The environment, with tha being said the people being able to make the difference in somewones morning to be productive to work with high spirited and motivated people that i can learn from and like

Submitted On: July 19, 2012, 8:56 pm

The atmosphere and the smiling people.

Submitted On: July 19, 2012, 8:56 pm

Being able to meet new people everyday.

Submitted On: October 31, 2012, 10:36 pm
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