This one should be easy! Simply share if you have any security experience. If you have experience, share where you have worked, your job title, your day-to-day duties, and how long you worked there. As an added bonus throw in 2-3 things that you really enjoy about security work!
This one should be easy! Knowing that you are providing safety to thousands of families every day! Tell the interviewer that when you are a passenger you appreciate the sense of safety it provides to you knowing that all passengers have gone through a TSA screen before boarding a flight. You look forward to providing security for other people in this role!
This is an easy one! If you have experience, share where you have worked as a TSA Screener and how long you have worked there. If you do not have experience, no problem! Share that you do not have any experience, and you are looking forward to becoming part of the team.
You are a hard worker! You take your work seriously. And, you have a positive attitude every day. The interviewer wants to hear that they are hiring a team player who will be pleasant to work with and will take their job seriously every day. After all, it is a serious concern when a TSA Screener is inattentive and not serious on the job; there can be serious ramifications. Tell the interviewer that you understand the importance of a TSA Screeners job, and you will be an asset because you take your job very seriously. Next, share that you come to work each day with a positive attitude helping cultivate a greater team oriented environment, and you will work hard each and every day serving customers.
With any job interview, it is crucial to understand the organization you are applying to. We recommend visiting TSA's website to learn key information such as its mission and a little about its history. View the Timeline section, and take note of their Workforce Expectations. Share that TSA's mission is to protect the nation's transportation systems to ensure freedom of movement for people and commerce. Mention that its core values are integrity, team spirit, and innovation. Discuss that The Aviation and Transportation Security Act established TSA in 2001. We recommend listing off about 4-5 things that you know about TSA to show the interviewer that you have explored the website before coming for your interview.
Easy! You handle it with ease! Begin by telling the interviewer that thankfully the majority of customers are pleasant to work with, and the rude customer situations are typically few and far between. Next, tell the interviewer that you understand customer service means always having a smile on your face, cheerful attitude, and pleasant demeanor. Tell the interviewer that you would continue interacting with the customer in a positive manner even when they were being challenging. Share that you never know what type of day that customer has had, and you smiling and being pleasant might be just what they need to help them turn their day around!
Your response will help the interviewer understand how much training you should receive when you begin in the role. Be candid in your response to ensure you receive the best training possible! What big challenges or problems did you encounter? The key is sharing how positively you responded to the challenges! Begin by giving the interviewer a high-level overview of the challenge or problem that you faced. Next, share that you understood the problem was there and didn't allow it to take away your positive attitude. Finally, be sure to share how you resolved the problem with your team.
Think about people situations that are not deal breakers for the TSA Screener role that make you uncomfortable. You might share: - Witnessing your co-workers not taking their job seriously. TSA Screeners must be focused and attentive on the job, or there could be a very serious mishap. - Having to mingle at a large party. I do better speaking with people who are right in front of me when I know exactly what to talk about. - Giving a speech in front of a large group of people. - Being a passenger in a vehicle that is going way too fast - Not knowing what to expect...or surprises! - Being the center of attention Simply share 1-2 things that make you uncomfortable!
The interviewer hopes to hear that you will stay with the company long-term. If you are a student, tell the interviewer that you plan to stay with TSA through graduation, and then share what career or further education you hope to be pursuing at that five-year mark. If TSA offers careers in your field, such as management, be sure to mention that you would be open to considering a career in your field at TSA if one is available upon graduating. If you are not a student, no problem! Simply share that you see yourself working at TSA! You may even mention that you hope to have received a promotion by the five year mark.
Absolutely! Being a TSA Screener is a team effort, and the interviewer needs to hear that you work well on a team. Tell the interviewer that you work well on a team, and share something beneficial about being on a team. Common answers might include: - Being able to help each other during busy times - Being able to answer each other's questions if you are unfamiliar with something - Understanding that you are not alone in making big decisions - Knowing that there is a group of experts around you to help you solve problems - Having people to talk to during the day while you are at work
With ease! You understand that your role as a professional is to remain calm, and cautiously work through each person coming through the TSA Screening line to ensure there are no errors. Simply tell the interviewer that you understand there will be busy times at airports, and you know that the TSA Screener role is incredibly important. Share that your priority is to stay focused on the task at hand working each person through the screening line one-by-one to ensure that no mistakes are made. Tell the interviewer that by doing this consistently, stress and pressure are not a big deal!
What do people repeatedly commend you for? What does your family tell you that you are good at? These can be great clues to your greatest strength! Tell the interviewer your greatest strength, and share how other people have told you that they admire this about you. It will surely impress!
The TSA Screener job is incredibly important in security, and the interviewer wants to hear that you recognize the ramifications of mistakes that are made as a TSA Screener. Tell the interviewer that you understand mistakes can make national news, and you trust that TSA will properly train you on how to perform your job. Next, share that you plan to thoroughly learn everything that TSA teaches you during your training and will ask any questions you have when you are unsure of something to eliminate any possible mistakes. Finally, be sure to mention that as long as you feel competent in your job because you have been provided with proper training, this will not bother you.
The interviewer wants to hear that you will be supportive of the organization even during challenging times in the media. As a professional, you have no problems doing this! Tell the interviewer that you respect TSA's mission to provide security services, and as a passenger on an airplane, it provides you with a sense of safety knowing that TSA is protecting people. Share that you want to be a part of this mission, and you look forward to being a part of a team that allows you to provide that same sense of safety to other people!
We all have weaknesses, and it is okay to share yours! Pick a weakness to share that is not a priority for a TSA Screener. Common answers might be: - Having to negotiate a sale...like when buying a new car. I would prefer to just be given the best price first! - Hosting company at my house. It stresses me out! - Giving a speech in front of a large crowd of people. - Being afraid of trying adventourous things such as bungee jumping, sky diving, or riding the latest roller coaster. Simply share your one weakness with the interviewer.
What motivated you to become a TSA Screener? Did you travel a lot while you were growing up, and you gained an appreciation for what TSA does? Have you always enjoyed security, and this is your way to be involved? Are you hoping to give back as a TSA Screener? Do you enjoy the hustle and bustle of the airport? Now is the time to share your story! Candidly share what led you to a career as a TSA Screener!
Knowing that you are an achiever helps the interviewer understand how you take pride in what you do. What accomplishment stands out in your mind? It can be work related, school related, or even hobby related! Simply share your accomplishment with the interviewer, and share why it means so much to you. You might say something like this, "I am most proud of graduating from college. I am the first person in my immediate family to graduate from a 4-year university, and it means a lot to me knowing that I stuck with it and achieved that degree!" Or, something like this, "I am most proud of finishing a 10k two months ago. I have been working on getting healthier this year, and knowing that I finished the 10k is a huge accomplishment for me!"
"I am most proud of graduating from college. I am the first person in my immediate family to graduate from a 4-year university, and it means a lot to me knowing that I stuck with it and achieved that degree!"
This one should be easy too! What was your favorite part of your last job? Simply share this with the interviewer, and explain why you liked it so much. Next, think about something you disliked about your previous job that will not be a part of the TSA Screener job. For example, you might state, "I didn't like working in a kitchen with food all day. I prefer to be interacting with people when I go to work."
"I didn't like working in a kitchen with food all day. I prefer to be interacting with people when I go to work."
Security guards and gaming surveillance officers patrol and inspect property against fire, theft, vandalism, terrorism, and illegal activity. They monitor people and buildings in an effort to prevent crime.