How to Answer: What have you done to improve your written and verbal communication skills?
Advice and answer examples written specifically for a Payroll Specialist job interview.
4. What have you done to improve your written and verbal communication skills?
How to Answer
The interviewer wants to know that you put effort into enhancing your communication, regardless of your professional experience level. Discuss your preferred methods for honing your verbal and written communication skills. You can also discuss how you utilize your new skills in the workplace. If you have noticed a marked improvement from your efforts, be sure to mention this improvement.
Written by Christine Pasqueretta
1st Answer Example
"To improve my verbal communication skills, I attend meetings with a group of international residents in the county and have discussions with them over several topics. I have also been an active member of a photography club where we share information about new techniques and tricks for improving our skills. Apart from that, I attend webinars related to payroll that improve my language skills while keeping me updated on important industry and regulatory changes."
Written by Christine Pasqueretta
2nd Answer Example
"Clear communication has been one of my keys to success during school and my recent internship. To continually improve, I use mixed written communication methods while connecting with my leaders and peers. To enhance my verbal communication skills, I recently joined Toastmasters. So far, I have gained a lot of confidence when presenting to small groups."
Written by Rachelle Enns on March 6th, 2021
1st Experienced Example
In my current position, some of the employees were struggling with understanding the timesheet and payroll system. So I updated the written instructions and I tested it on several people including new and existing employees to gather their feedback. This allowed me to improve my written skills in a hands-on way.
I also created and presented a webinar for employees who learn more visually. After the webinar, the employees completed a survey and rated the experience. I was given an 8 out of 10. However, it was their written comments that helped me improve even more on my verbal skills moving forward.
Written by Carrie Nelson on October 28th, 2022
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