"The satisfaction that I've helped a patient is what motivates me each day."
If I got paid to watch netflix and eat ice-cream all day that would be motivation enough. But sadly that job isn't what you are applying to so you need to think on your toes. Are you motivated to give 110% to satisfy the patient? Do you look forward to your weekly mentoring sessions from a fellow co-worker that is helping you identify your goals? Do you set personal goals to see how you can improve your efficiency each day? Maybe your learning a new software program and your desire to be programs go-to person in the office is your driving force? Whatever motivates you, do your best to relate it to the position you are interviewing for. Don't be afraid to be passionate about it- the interviewer will love it.
What job skill have you learned in the last 6 months?
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"I've used EXCEL for many years. After spending hours creating spreadsheets I thought there had to be an easier way to create them quicker. I did some research and ended up teaching myself how to create pivot tables. It's been such a time saver and so easy to use. I've been showing my co-workers how easy they are and almost the whole office is using pivot tables now."
"I've learned how to use our third party insurance system and scanner that was introduced to our office. I caught on so quickly that I was asked by my supervisor to be the POC and teach my fellow co-workers how to use it."
This will be your chance to identify a skill that you either wanted to improve upon or have always been interested in learning. Be sure to incorporate how you are utilizing this skill now, how interesting it was to learn the skill and that you had fun along the way.
What task do you feel will be a challenge for you in this job?
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"I'm familiar with the accounting system you all use but haven't used it in years. I do know that I can reference the user guide and my fellow co-workers so I know I will catch on quick. I like to take detailed notes, screen shots and just dive in and do it. I'm up for the challenge and excited to learn something new."
"It can be challenging learning a new computer system. I've worked in three clinics over the past 7 years, all with different systems. It took me just a few days to become efficient and not need assistance."
This could possibly be a sneaky way the interviewer is asking what your weakness is. Not a problem because you already have that answer memorized. For this particular question think back to the job description. Was there anything that stood out and made you scratch your head? Did they throw in a name of a software program you've never worked with? Are you used to working on your own and the position will have you working more independent? Whatever the challenge is, own it. State the challenge to the interviewer but spin it in a way that it will become your newest strength.
Here's and example answer: "I'm familiar with the accounting system you all use but haven't used it in years. I do know that I can reference the user guide and my fellow co-workers so I know I will catch on quick. I like to take detailed notes, screen shots and just dive in and do it. I'm up for the challenge and excited to learn something new."
A Medical Receptionists is the go-to person and face of the office. Medical Receptionists perform a number of duties to include greeting and scheduling patients and visitors, bookkeeping, calling patients to remind them of appointments, handling billing, answering and routing calls, making transactions, and keeping paperwork organized. You can find Medical receptionists in large medical facilities, clinics and small private offices.
Multi-tasker is your middle name and customer service is your game! As a Medical Receptionist you'll interact with patients, medical professionals and supervisors. Candidates must have excellent communication skills and be personable.
A successful interview will start with a professional outfit and approachable smile. Brush up on your medical terminology just in case the interviewer throws you a curve ball. As a candidate you are organized and have amazing time management skills. Share a story with the interviewer about a time you went above and beyond to improve a process that ultimately saved staff members time and improved customer satisfaction.