Top 25

Loan Officer Interview Questions

1. Tell me about your marketing skills, and where in the past you have demonstrated these abilities.
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A loan officer is a person who serves as an intermediary between lending institutions and borrowers. They solicit loans, represent creditors to borrowers, and represent borrowers to creditors.
Source: wikipedia.org/wiki/Loan_officer

Loan Officer Interview Questions

2 of 34

Do you use social networks to generate leads? Do you feel comfortable with this tactic?

User Submitted Interview Answers

1.
Social networks, in my opinion, were created as an outlet to generate leads in the business world. I am very comfortable with this tactic and believe it is a great tool to reach out to prospective clients.
 
2.
Yes, I do and I'm very comfortable with this tactic. I believe it should be used in good judgement and always used with integrity.
 
3.
I do believe social networks is the key to generate leads. And yes, I feel completely comfortable with this tactic.
 
4.
Yes, as it gives a first glance at people's reaction to products, whether they are good or bad. This will give the company a solid understanding of whether or not the product is selling well.
 
5.
I use linked in to introduce my self to new networking partners.
 
6.
YesIdoand it's probably the biggest and best way to get quality clients.
 
7.
Absolutely. This world is now driven by social media and is by far the best marketing tool to reach a vast number of people around the world in a fast and cheap if not free manner.
 
8.
I am very active on linked and facebook. I use these to network with other professional people to share ideas and also seek counselling on professional matters that have to do with my work and career.I consider these platforms helpful and I am comfortable with them.
 

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Question
#3 of 34

Do you feel it is better to work with 5 great realtors, or spread yourself over 20 mediocre realtors?

User Submitted Interview Answers

1.
Work with 5 great realors.
 
2.
I think the more the Merrier, mediocre can turn into great and they'll remember who helped them get to the top. Also, the more opportunities you have, the more deals you will close.
 
3.
It is better to work with 5 great realtors than spread myself over 20 mediocre realtors.
 
4.
I would rather work with 5 great realtors, because they more likely have better understanding of their job and will be capable of working more efficiently.
 
5.
5 great realtors by concentrate my efforts to proved great service.
 
6.
I would love to work with 5 realtors and plus other 20
 
7.
Its about work. I am okay to have both situations because, 5 wont great ones wont have every bit of a problem, though complex but kept ot a limit of 5, whereas in 20 mediocre we expect 20 varities. Learning and knowledges diversifies. And practiing improves our efficiency.
 
8.
I feel better working with any and everyone whom may be able to bring business. No lead is a bad lead and no help is bad help.
 
9.
I feel it is better to work with feel but dedicated and great realtors as it will increase efficiency and productiveness on work.
 

Question
#4 of 34

Are you efficient and organized with paperwork?

User Submitted Interview Answers

1.
Yes through my experience as the president of my fraternity I had to become extremely organized and efficient.
 
2.
I am very efficient and organized with paperwork. I like to keep papers and paperwork together through files and folders and which helps me insure that I maintain attention to detail without getting documents misplaced.
 
3.
Yes I am at my current job I have to use organization to keep paperwork.
 
4.
Yes, I am. I understand that if the paperwork is not right or not completed the loan does not get funded. I've always had a system that has a specific order so as to minimize any errors or omissions.
 
5.
Yes, I am efficient and organized with all paperwork.
 
6.
I like to keep everything organized as to not mix up any paperwork.
 
7.
Yes I am organized with everything.
 
8.
Yes, I keep myself organized so as to promote efficiency in the workplace.
 
9.
I feel that I am very efficient and organized with paperwork. I try not to shred things that are not needed so they are not just laying around with member info on them and things that I do need I keep in its own separate place and lock it up at the end of the day every day.
 
10.
Yes I am. I have experienced it when I am on my on the job training in our municipal building where in you really need to be organize and follow the step by step rules in doing paperworks.
 

Education Requirements

Most loan officers need a bachelorís degree and receive on-the-job training. Mortgage loan officers must be licensed.

Question
#5 of 34

Why is it important to work with the best realtors?

User Submitted Interview Answers

1.
They will be selling properties if times slow down and generating more opportunities if a slack time occurs. Also, quality of leads could be better as well.
 
2.
They are giving quality of client.
 
3.
For quality growth and excellent contacts.
 
4.
Realtors find people who are interested and typically very serious about purchasing a home or realty.
 
5.
It is productive and cost efficient.Best candidates then good results which guarantee quality.
 

Question
#6 of 34

How do you power through and remain focused while finishing paperwork? How important is it to properly complete all paperwork?

User Submitted Interview Answers

1.
It's not hard for me to complete tasks such as paperwork. My secret is to stay focused and Keep my eye on the prize. I know that if the paperwork is not right, Nobody Gets Paid.
 
2.
I am able to concentrate and time block. I have excellent concentration skills and high energy. And I prefer to complete task correctly the first time.
 
3.
Get Reid of all distractions and put good music on or tape. Then getting paperwork done right is as important as a carpenter getting his cuts correct. You don't want to do the same job twice.
 
4.
I always love to complete the task assign to me, and proper paper work is always my priority.
 
5.
Completing paperwork is extremely important. In this line of the mtg industry, an incomplete document can lead to mishaps for company and customer. Completing paper work insures errors are avoided at time of closing.
 
6.
Paper work can be tedious but you have to pay close attention to details as well as organise your work so that you do it with little interruptions. If they are interruptions along the way enlists your stage and tick those ones you have accomplished from the schedule so that you remain o the right track and not mix the paper.
 

Work Environment

Loan officers who specialize in consumer loans usually work in offices. Mortgage and commercial loan officers often work outside the office and meet with clients at their homes or businesses.

Question
#7 of 34

What's your ideal company?

User Submitted Interview Answers

1.
A company with the ability to respect their employees, allow growth from both the outside and inside.
 
2.
Which could provide me with basic training and excellent working conditions and opportunity to learn.
 
3.
One that respects its employees and enhances career development with a good working environment.
 
4.
Good people with growth.
 
5.
My deal company is that which is in a growing industry.
 
6.
A growing company who strives to treat their customers and employees to the best of their ability.
 
7.
A firm with growth opportunities and competitive environment.
 
8.
My Ideal company is to work with a company that has integrity and a team Support and sucessful!
 
9.
My greastest strenght is my communication skills with customers and my problem solving skills.
 
10.
One that is flexible enough to meet the needs of their clients individual circumstances while operating within socially responsible standards.
 

Question
#8 of 34

Do you have any questions for me?

User Submitted Interview Answers

1.
What is you induction program like? What direction is the organization going in to grow its portfolio.
 
2.
When do I expect feedback.
 
3.
Yes what do expect from me.
 
4.
Would it be ok to maybe shadow for a day if you guys would like to hire me. How many customers do you call and how many loans do you broker? is there any cold calling involved?
 
5.
Is any traning process their.
 
6.
About reporting and resources.
 
7.
What is the Pay Structure, Marketing Support, Benefits, Turn times, How leads are generated.
 
8.
How does the commission/incentive program work.
 
9.
What will I benefit in terms of exposure and career advancement.
 

Loan Officer Pros

1. Meet with different people. May 30th, 2012

2. Dealing with people of different professional background. September 21st, 2012

3. This is the position where I have most of my experience in the past. April 2nd, 2014

Question
#9 of 34

What experience do you have in this field?

User Submitted Interview Answers

1.
My ability to communicate effectively to clients and confidence with large work load.
 
2.
Am people oriented listen to details and communicate effectively and well as carry out multitasks.
 
3.
My ability to communicate effectively to clients and confidence to work load.
 
4.
I have almost a year experience in ales basically selling the products and ensuring my client is happy wih what I have offered.
 
5.
I have an ability to work with people. I am a polite person, so I can attract people.
 
6.
My ability to communicate effectively to clients and confidence with large work load.
 
7.
i have two year exprience in this area
 
8.
I am good with numerics and is able to identify with people needs thus making it easy to assist them.
 
9.
I have many years experience owning my own business. I have an ability to work with people.
 
10.
I am fresh however I have good communication skills to attract people.
 

Question
#10 of 34

What attracted you to this company?

User Submitted Interview Answers

1.
My research on net shows that this bank is showing constant growth for the last many years and I want to attach with such company which will offer me better development opportunity and better working environment.
 
2.
i m so talented to work on credits company
 
3.
Small town.
 
4.
Its a govt company and very good for me.
 
5.
Its establish reputations and people trust.
 
6.
It's ability to help SMEs and it's willingness to help grow the communities that will eventually advance the country on a whole.
 
7.
It is a well reputed bank. I have always wanted to work with such well known company.
 
8.
I'm attracted to this company becasue it has a good reputation and is well put together.
 
9.
Saw the add on indeed thought it was nice and small for 1 on 1
 
10.
Entrepreneurial spirit which is character and willing to achieve and manage venture through all risk and be able to make profit.
 

Top 10 Loan Officer
Interview Questions

Our 10 best Loan Officer interview questions to help you prepare for your upcoming job interview. Created on February 22nd, 2016

Question
#11 of 34

What sales experience do you have?

User Submitted Interview Answers

1.
20 years of originating mortgages.
 
2.
Over 10yrs of sales experience, from sales of hotel rooms, to bank accounts, reverse mortgages and refi options.
 
3.
Lubricants. Diagnostics. FMCG
 
4.
I have both formal and non formal experience .I have been running a horticultural business and must of the selling of the products and soliciting the customers to buy the products. Formally as a student I have worked for an poultry production company and I would engage directly with the customers through the cash office and liaise with them on purchasing and settling off their dues.
 

Question
#12 of 34

Are you willing to work overtime, nights, weekends?

User Submitted Interview Answers

1.
Yes, but would like to know more of the details.
 
2.
Yes.i am a very flexible person.
 
3.
Yes, I am willing to work overtime, nights and weekends. I am very flexible.
 
4.
Yes. This is my starting stage of my life and I can do all thing which would help the company towards growth. And weekends and all I may not like it if it regularly phenomenons because everybody wants to take a rest to recollect the energy to work further whether it is a machine or human.
 
5.
No need of overtime if do quality of work in time.
 
6.
I am willing to work anytime!
 
7.
I am committed to maximize my efforts and commitment to the success of the organisation.Even if it would require me working over time, nights and weekends.
 

Question
#13 of 34

Are you applying for other jobs?

User Submitted Interview Answers

1.
Since I have no other ongoing commitments as of current I still have pen doors for opportunities arising my way.
 

Question
#14 of 34

What is the toughest problem you've had to face? And how did you overcome it?

User Submitted Interview Answers

1.
Dealing with a customer who was in love with me. I had to remain professional in the execution of my job.
 
2.
Dealing with a customer who was madly in love me, I had to handle her proffessionaly in respect to the rule and regulations of the company.
 
3.
One of the toughest problems I faced was working at Kohls during christmas season and having a women yell at me about her purchase that I rang through already becuase she was on the phone and did not give me the coupon. I had to tell her let me call my boss to see if we can void out the purchase start over and use the coupon.
 
4.
The toughest problem I had to face was scheduling a patient for 3 different types of therapies for 3 days per week for a month and riding a bus.
 
5.
Working through the consistent changes in bank of america has been tough. I have learned to just adapt to the changes and meet the expectations in place.
 
6.
Is finance problem during study in university I try to build good relation ship with different collie so be easy for me to get help during my recession period.
 
7.
I had a plan to start business because I have been working environment for over a decades. This business like retailer shops and wholesalers then I found it is not easy as I thinking. So I need to improve more and learning more as professional manner.
 
8.
The toughest problem I had to face to date Is work on a shift basis and going to school at the same time, I had to be well organized and strategic in my planning in order to make both work and school worked and that I did. I graduated with honors and got a double increment.
 
9.
Having to finish my first degree, it was quit a challenge but god being so good I manage to get my self a job.
 
10.
Reduce in sales. I plan stages in increasing sales, including promotion, advertisements and interesting pakages.
 

Question
#15 of 34

Tell me about yourself.

User Submitted Interview Answers

1.
I have the experience and knowledge of doing the work.
 
2.
I am a student
 
3.
Experienced person.
 
4.
responsible
 
5.
My name is Parvinder Singh, migrated from India. I graduated from Punjab Univeristy in India with main subjects as economics and engilsh as main subjects. In 1979 I joined Punjab and Sind Bank.
 
6.
I graduated from Mayville State College in July of 2013 with my degree in Business Administration.
 
7.
I am ramesh from tamilnadu and I had worked in IIFL for 6 months and.
 
8.
I am a hard working and confident individual, self driven and highly motivated by life, very family oriented, I love sports, baking and listing to music.
 
9.
Am Samira Ali 25years old , Icurrently hold a degree in business administration accounting opt, I live at dansoman in accra.
 
10.
I am 35 years old and married. No children yet. I am pursuing an Advanced Diploma in Procurement and Supply through CIPS. My husband and I are busy with our own business for domestic electrical installation and I manage the financial and procurement aspects for it. I pride myself in being hardworking because the results are always rewarding.
 

Question
#16 of 34

What have you done to improve your knowledge in the last year?

User Submitted Interview Answers

1.
Worked with a coach helping me identify strageties for personal growth which cemented goals and objectives that I just kept in my head.
 
2.
Working with companies which promotes career growth as well doing online courses related to my career.
 
3.
I had the opportunity to work with an accouning firm to give me insight on an everyday basis.
 
4.
Work in different organisations.
 
5.
I use khan academy to keep up.
 
6.
I took on a short contract with a company where I gained more work experience.
 
7.
Completed another year of uni.
 
8.
By reading different articles.
 
9.
After I left my 15 year job at the bank I spent come time gaining management experience as well as some HR consulting so I have a deeper understanding of the different facets of people management.
 
10.
Learned from mistakes and sharing the knoweldgee with higher authrotiy.
 

Question
#17 of 34

Have you ever been asked to leave a position?

User Submitted Interview Answers

1.
No
 
2.
no
 
3.
No...All of my past positions have been positive.
 
4.
What have learned from your past job?
 

Question
#18 of 34

What applicable attributes do you have?

User Submitted Interview Answers

1.
Strong analytical skills, people-oriented, enthusiastic, persuasive, work quickly and effectively, love being of service and making a difference, customer-oriented, extremely conscientious, polite, strong social skills and are excellent at quickly establishing rapport.
 
2.
Good Communication Skills Strong Subject Knowledge Hard Working Motivated.
 
3.
Relationship building and great customer service.
 
4.
Market, innovation, e market,
 
5.
Hardwork bossy enthusiastic greedy.
 
6.
Energetic and innovative.
 
7.
Hard working, Love team work, excellent follow up.
 
8.
I am hardworking , passionate about work and a good team player.I am a good communicate and have a good customer service background.
 

Question
#19 of 34

What do you know about this organization?

User Submitted Interview Answers

1.
It has been in existence for ten years and provides loan funding and deposit services to members. I am familiar with the suit of products as well.
 
2.
That Wells fargo is an industry leader in mortgages and has a very large footprint across the US.
 
3.
Not much apart from its position.
 
4.
Provide financial services.
 
5.
Its a good organization that tries to help people.
 
6.
Excellent company that service great customers.
 
7.
You are an micro finance company which is a subsidiary of FBC bank.You where incorporated in 2005 and have a leading market share in of 25% in the market.You offer short term finance to your clients.
 

Question
#20 of 34

What interests you about this job?

User Submitted Interview Answers

1.
The sucess and history of the company and working the team atmosphere.
 
2.
The fact that its people-centric.
 
3.
I am interested in this job because, I would be helping people find the home of their dreams.
 
4.
The limitless ability to generate revenue and ability for growth.
 
5.
I have knowledge and skills in this post and relationship I got from madam jack will make be be easy to work.
 
6.
This is a job which is vital role of the any businesses. Where we should keep on eye and tackle them. And here I have to identify analyzing and interpretation of the person and organization.
 
7.
What interest me the most about this job is that is give me and avenue to help persons achieve their goals, and that give me a sense of purpose and drive in doing my job , knowing that I am helping someone to achieve the goals.
 
8.
I love to be presentable and being a loan officer it allows be to look good.
 
9.
The interaction with customers and helping them achieve their goals of business ownership.
 
10.
Having the chance to train as a manager and the opportunity to bring in more customers that need financial help.
 

Question
#21 of 34

What is your greatest strength?

User Submitted Interview Answers

1.
Responsible.
 
2.
My greatest strength is perservance.
 
3.
People oriented, critical thinker and professional.
 
4.
Organised,proficient and well detailed oriented person who hav both organizational,interpersonal and intra personal skills.
 
5.
Detail oriented.
 
6.
I believe my greatest strength is my knowledge and trainings gained from our school.
 
7.
Organization.
 
8.
Relating with people.
 
9.
Able to relate to people at various levels professionally and personally.
 
10.
Hard work and patience,i take hard work seriously it is the guide to good performance,and in this field patience is important so that you are able to qualify the right clients who will be able to use the loans to boost their business and repay back in time.
 

Question
#22 of 34

What's the last book you read?

User Submitted Interview Answers

1.
Whereever you are, you are there.
 
2.
The study exam booklet for the georgia insurance exam.
 
3.
Am not good in read books is only Bible.
 
4.
Sorry I dont have habit of reading books.
 
5.
The life is a game and how to play it.
 
6.
Stephen King: Dark Tower Series.
 
7.
Options ,Futures and Forwards 3rd Edition C.Hall.
 

Question
#23 of 34

What do co-workers say about you?

User Submitted Interview Answers

1.
I am more than kind, funny and a real people person. Also, that they will miss me.
 
2.
I am a team player and very easy to get along with.
 
3.
That I am always willing to step up and help them when they need it and that I always provide them helpful guidance.
 
4.
Sorry to tell you this is not right question to me. I will share with you my coworkers contacts if you want.
 
5.
That I am a hardworking, committed and dedicated person.
 
6.
He is hardworking, self motivated and a goal achiever.
 

Question
#24 of 34

Are you willing to travel?

User Submitted Interview Answers

1.
Yes if the company requires.
 

Question
#25 of 34

Why are you the best person for this job?

User Submitted Interview Answers

1.
Am the best person for this job because I am a hard worker, am able to adapt to any situation. I am also able to work under pressure.
 
2.
Because of my drive and passion for meeting client needs and the level of experience and comfort with which I approach the role. I am also very risk averse having a strong recoveries background so I think its a perfect balance for the role.
 
3.
I have a very large circle of people I have close relationships with and I continue to grow that circle by being out in public frequently.
 
4.
Work on tym and self motivation and flexible to work.
 
5.
I am not the best person but I assure that I can to my best in my work.
 
6.
Because I have the required qualification, expertise and experience required to get the job done.
 
7.
That's what you have to decide.
 
8.
Best experience and eager to learn.
 
9.
I am driven and passionate about learning and want to be the best.
 
10.
Because I am willing and eager to learned I am mature and responsible.
 

Question
#26 of 34

Why do you want to be a loan officer?

User Submitted Interview Answers

1.
To help farmers also improve their livelihoods.
 
2.
Because people have needs and we can help them meet them in a responsible way.
 
3.
I have a very strong appreciation for real estate and it is a field that excites me.
 
4.
I have skills and experience and like to work on it.
 
5.
Basically I like banking field but I donot like to work. I
 
6.
Because I find joy in assisting person achieve the personal goals.
 
7.
To help people and it will be a good career for me.
 
8.
Have been successful as one in the past.
 
9.
To bring financial services to deserving customer.
 
10.
I will be motives with the job functions and I believe as a finance student it sets a good practical ground by exposing all the theoretical aspects I learnt at school in a practical basis.Its actual y a dream which I am much motivated to realize by winning this job and soon start the journey.
 

Question
#27 of 34

What are your weaknesses?

User Submitted Interview Answers

1.
To say no to any task given to me.
 
2.
I cant see my work incomplete.
 
3.
what is my weakness
 
4.
I don't know how to budget my earnings so to avoid this i always list all my necessary to buy first.
 
5.
Picking up things off the ground with my left foot.
 
6.
I get very absorbed in my work and sometimes neglect personal time.
 
7.
The amount of pressure I put on myself can be unneeded stress.
 
8.
I care too much. When I am passionate about something I will do the best I can to get it done. Sometimes its not necessary the best thing.
 
9.
Some shy, but when I get to know the people not at all.
 
10.
Some time do not like to give up.
 

Question
#28 of 34

Do you know anyone who works for us?

User Submitted Interview Answers

1.
No. And I do not want to know until I come to floor to work, and I would to see all the customer at same level.
 

Question
#29 of 34

What challenges are you looking for in a position?

User Submitted Interview Answers

1.
I am looking for new situations that can add value and experience to my professional career.
 
2.
What will you do if persons refuse to make there payment.
 
3.
I am looking for someone to help my weaknesses become strengths and excel at selling mortgage loans.
 
4.
I want to explore new innovative ways of growing the portfolio.
 
5.
Challenges that require a lot of critical thinking and ones that require my ability to win over a client.
 
6.
Monitoring, allocation of loan, corruption.
 
7.
I do not what are the challenges I may get but I look at all the challenges one way that I will try to overcome and put effort at same lever whether it is big or small.
 
8.
Challenges to learn all the regulations and challenge myself.
 
9.
Max work at the highest volume.
 
10.
Probably grasping the whole team I will be working with in a short time.
 

Question
#30 of 34

Are you a team player?

User Submitted Interview Answers

1.
I have always enjoyed being a part of a team because of the interchange of learning. I work well with others and usually play a key role in helping the team to meet its objectives.
 
2.
Yes. I will do my best and help coworkers if they want.
 

Question
#31 of 34

Where would you like to be in your career five years from now?

User Submitted Interview Answers

1.
At a higher position in the company than the one I am now applying for.
 
2.
I would like to see my self established with a could base of repeat customers. Originating Loans with high end customers.
 
3.
Proctor & Gamble gives lateral career moves to keep things from being boring.
 
4.
I would like to be heading a growing sales team as a result of dramatic increases in portfolio.
 
5.
I will be have a lot of experience and I think it will be a time where I will be as you even more than you.
 
6.
I would like to be an inspiration of my coworkers and new comers where I held the position.
 
7.
To the Everest of my career.
 
8.
I see myself in five years with lots of knowledge professional helping people.
 
9.
In an executive position.
 
10.
I would like to have learnt a lot of aspects about finance and investment to the point that I would be able to give proper and recognizable advisory even to the business investors and government organisations.
 

Question
#32 of 34

How do you handle stressful situations?

User Submitted Interview Answers

1.
I handle stressful situations by taking a step back, Breath and stay calm and then analize the situation to figure out the best solution to resolve the stress or problem.
 
2.
I thrive on stress. I sometimes pull my hair a little, but other than that I can remain calm and collected.
 
3.
I look at the situation from every angle and analyze it to find the most affective way to get through it.
 
4.
For pray and listen music.
 
5.
I will try to divert mind from the stressful situation and will be sitting alone and will fetch the memories with friends.
 
6.
I sing a song in my head.
 
7.
Take a deep breaths and try to relay and think things through.
 
8.
I believe in taking my time to understand the nature of my stress, where its coming from and why it has come and what would be my possible solutions to the challenge .Then I work out the practical implementation of the solution considering also the opinion of others .
 

Question
#33 of 34

How do you feel when you cannot deliver a loan to a family that desperately wants a new home?

User Submitted Interview Answers

1.
I feel bad but have to follow company's rules and regulations.
 
2.
I will feel bad for the family but I cant overrule the co. Policy.
 
3.
Frustrated but optimistic we can help them in the near future.
 
4.
Enter the next number and dial.
 
5.
I feel a sense of social responsibility so I recognize the need to avoid creating a financial burden on a family always putting their best interest at the fore so while disappointing I would probably view it as a more sound decision.
 
6.
If I feel that I gave it my best effort I feel less disappointment in myself but I will follow up with them in the future to see if their circumstances might have changed.
 
7.
I will fill pain bcoz that is customer to me so I will advice to come with good collateral.
 
8.
I will try my level best .....
 
9.
Not good but will tell the truth and give direction to how they can successed later.
 
10.
It is important t to adhere to the company policy and procedure in handling every client .Anything that is inconsistent with what is approved by the company and the regulatory bodies should not be tolerated .
 

Question
#34 of 34

What are you most proud of?

User Submitted Interview Answers

1.
Am proud of making a difference wherever I find myself.
 
2.
I would have to say my postitive attitude through life..
 
3.
My personal growth within the field.
 
4.
Realizing my goals one day at a time, step by step.
 
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