Top 25 Loan Officer Interview Questions
1. Tell me about your marketing skills, and where in the past you have demonstrated these abilities.
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Loan Officer
March 2nd, 2014

A loan officer is a person who serves as an intermediary between lending institutions and borrowers. They solicit loans, represent creditors to borrowers, and represent borrowers to creditors.
wikipedia.org/wiki/Loan_officer
Loan Officer Interview Questions
2 of 34
Do you use social networks to generate leads? Do you feel comfortable with this tactic?
 
User Submitted Interview Answers
1.
YesIdoand it's probably the biggest and best way to get quality clients.
 
2.
I use linked in to introduce my self to new networking partners.
 
3.
Absolutely. This world is now driven by social media and is by far the best marketing tool to reach a vast number of people around the world in a fast and cheap if not free manner.
 
4.
Yes, as it gives a first glance at people's reaction to products, whether they are good or bad. This will give the company a solid understanding of whether or not the product is selling well.
 
5.
Yes, I do and I'm very comfortable with this tactic. I believe it should be used in good judgement and always used with integrity.
 
Question
3 of 34
Do you feel it is better to work with 5 great realtors, or spread yourself over 20 mediocre realtors?
 
User Submitted Interview Answers
1.
5 great realtors by concentrate my efforts to proved great service.
 
2.
I would rather work with 5 great realtors, because they more likely have better understanding of their job and will be capable of working more efficiently.
 
3.
I feel better working with any and everyone whom may be able to bring business. No lead is a bad lead and no help is bad help.
 
4.
I think the more the Merrier, mediocre can turn into great and they'll remember who helped them get to the top. Also, the more opportunities you have, the more deals you will close.
 
5.
I feel it is better to work with feel but dedicated and great realtors as it will increase efficiency and productiveness on work.
 
Question
4 of 34
Are you efficient and organized with paperwork?
 
User Submitted Interview Answers
1.
I am very efficient and organized with paperwork. I like to keep papers and paperwork together through files and folders and which helps me insure that I maintain attention to detail without getting documents misplaced.
 
2.
Yes I am at my current job I have to use organization to keep paperwork.
 
3.
Yes I have over 30+ years of experience as a secretary and customer service rep and I attended 2 years at Delaware State College and completed courses in Business Communications and Business English while my course of study was Business Administration. I pride my self on being very efficient and organized with paperwork.
 
4.
Yes. I make time very morning and before closing to restructure my paperwork according to importance. I also utilize excel to help keep key clients information in order.
 
5.
Yes I am effiecient and organized. I keep my papers in file and folder for quick retrival and avoidance of misplacement.
 
Question
5 of 34
Why is it important to work with the best realtors?
 
User Submitted Interview Answers
1.
For quality growth and excellent contacts.
 
2.
Realtors find people who are interested and typically very serious about purchasing a home or realty.
 
3.
They will be selling properties if times slow down and generating more opportunities if a slack time occurs. Also, quality of leads could be better as well.
 
4.
It is productive and cost efficient.Best candidates then good results which guarantee quality.
 
5.
They are giving quality of client.
 
Question
6 of 34
How do you power through and remain focused while finishing paperwork? How important is it to properly complete all paperwork?
 
User Submitted Interview Answers
1.
Get Reid of all distractions and put good music on or tape. Then getting paperwork done right is as important as a carpenter getting his cuts correct. You don't want to do the same job twice.
 
2.
I am able to concentrate and time block. I have excellent concentration skills and high energy. And I prefer to complete task correctly the first time.
 
3.
Completing paperwork is extremely important. In this line of the mtg industry, an incomplete document can lead to mishaps for company and customer. Completing paper work insures errors are avoided at time of closing.
 
4.
It's not hard for me to complete tasks such as paperwork. My secret is to stay focused and Keep my eye on the prize. I know that if the paperwork is not right, Nobody Gets Paid.
 
5.
Paper work can be tedious but you have to pay close attention to details as well as organise your work so that you do it with little interruptions. If they are interruptions along the way enlists your stage and tick those ones you have accomplished from the schedule so that you remain o the right track and not mix the paper.
 
Question
7 of 34
What's your ideal company?
 
User Submitted Interview Answers
1.
A company that has clear communication from person to person, department to department from upper management all the way to the bottom line workers.
 
2.
My Ideal company is to work with a company that has integrity and a team Support and sucessful!
 
3.
The company has fast pace of work and have potentail growth for the intiatr and creative perrson.
 
4.
Somewhere where employees are recognized for their success.
 
5.
My ideal company is a hard working yet fun environment where we get things done the most efficent way possible.
 
Question
8 of 34
Do you have any questions for me?
 
User Submitted Interview Answers
1.
What is you induction program like? What direction is the organization going in to grow its portfolio.
 
2.
What is the Pay Structure, Marketing Support, Benefits, Turn times, How leads are generated.
 
3.
When do I expect feedback.
 
4.
Is any traning process their.
 
5.
How does the commission/incentive program work.
 
Question
9 of 34
What experience do you have in this field?
 
User Submitted Interview Answers
1.
I have handled more than 20 salesmen and been able to make them willingly deposit their daily obligations.
 
2.
I am fresh however I have good communication skills to attract people.
 
3.
While I was back in my coutnry I had worked as a Relathip manger in a commercial banks with responsibiltiy to handle the commplete banking service to the various types of client starting from their lean requirment and withdral of the fund.
 
4.
I have worked in micro finance for the past 5 years.
 
5.
I have a lot of customer service expi3r3nce. Took care of office duties at picture me and sales.
 
Question
10 of 34
What attracted you to this company?
 
User Submitted Interview Answers
1.
Saw the add on indeed thought it was nice and small for 1 on 1
 
2.
Small town.
 
3.
I'm attracted to this company becasue it has a good reputation and is well put together.
 
4.
Banking service and products.
 
5.
A good referral from a friend.
 
Question
11 of 34
What sales experience do you have?
 
User Submitted Interview Answers
1.
Lubricants. Diagnostics. FMCG
 
2.
20 years of originating mortgages.
 
3.
Over 10yrs of sales experience, from sales of hotel rooms, to bank accounts, reverse mortgages and refi options.
 
4.
I have both formal and non formal experience .I have been running a horticultural business and must of the selling of the products and soliciting the customers to buy the products. Formally as a student I have worked for an poultry production company and I would engage directly with the customers through the cash office and liaise with them on purchasing and settling off their dues.
 
Question
12 of 34
Are you willing to work overtime, nights, weekends?
 
User Submitted Interview Answers
1.
Yes. This is my starting stage of my life and I can do all thing which would help the company towards growth. And weekends and all I may not like it if it regularly phenomenons because everybody wants to take a rest to recollect the energy to work further whether it is a machine or human.
 
2.
Yes, I am willing to work overtime, nights and weekends. I am very flexible.
 
3.
I am willing to work anytime!
 
4.
I am committed to maximize my efforts and commitment to the success of the organisation.Even if it would require me working over time, nights and weekends.
 
5.
No need of overtime if do quality of work in time.
 
Question
13 of 34
Are you applying for other jobs?
 
User Submitted Interview Answers
1.
Since I have no other ongoing commitments as of current I still have pen doors for opportunities arising my way.
 
Question
14 of 34
What is the toughest problem you've had to face? And how did you overcome it?
 
User Submitted Interview Answers
1.
Working through the consistent changes in bank of america has been tough. I have learned to just adapt to the changes and meet the expectations in place.
 
2.
The recession of 2008. As you know, it was tough to get financing and leasing was totally eliminated for 2 years. I made it through by what I did when times were really good, by providing great service to my customers. Although financing was very tough, they knew that I could and would go the extra mile to meet their needs in an automobile.
 
3.
Not really had any trouble yet. Will look forward to it.
 
4.
Dealing with a customer who was madly in love me, I had to handle her proffessionaly in respect to the rule and regulations of the company.
 
5.
Is finance problem during study in university I try to build good relation ship with different collie so be easy for me to get help during my recession period.
 
Question
15 of 34
Tell me about yourself.
 
User Submitted Interview Answers
1.
My name is Tinashe .I graduated from NUSt in 2014 and have achieved a 2.1 degree class in Finance.During internship I worked at Irvinnes Zimbabwe where I was taught the importance of prioritizing my work schedules, equipped with excel skills and hardworking.After graduation I have worked with NicozDiamond insurance where I have learnt the importance of paying attention to detail and working with numbers.I have unique customer services skill which I have gained over the years and can work both at horizontal and vertical levels with workmates and team colleges.
 
2.
I am 35 years old and married. No children yet. I am pursuing an Advanced Diploma in Procurement and Supply through CIPS. My husband and I are busy with our own business for domestic electrical installation and I manage the financial and procurement aspects for it. I pride myself in being hardworking because the results are always rewarding.
 
3.
I am a student
 
4.
I am a very dedicated, caring individual with a sense of humor that seems to lighten things up when need be. I love a team spirit and always willing to lend hand to someone if they are struggling.
 
5.
I'm all about me,, I don't care for eating and drinkin if I have some burden of work on me. I wont rest until I finish.
 
Question
16 of 34
What have you done to improve your knowledge in the last year?
 
User Submitted Interview Answers
1.
Taken online certification courses.
 
2.
I have worked as a horticultural farm manager in a partnership business where I was handling the finances and also handling all the investments portfolios.Career wise I have written a certificate of proficiency with the Insurance board of Zimbabwe and the results are yet to be published .
 
3.
Completed another year of uni.
 
4.
Learned from mistakes and sharing the knoweldgee with higher authrotiy.
 
5.
I did everything possible to improve myself in this field and lets hope for the best.
 
Question
17 of 34
Have you ever been asked to leave a position?
 
User Submitted Interview Answers
1.
no
 
2.
No...All of my past positions have been positive.
 
3.
What have learned from your past job?
 
4.
No
 
Question
18 of 34
What applicable attributes do you have?
 
User Submitted Interview Answers
1.
Good Communication Skills Strong Subject Knowledge Hard Working Motivated.
 
2.
I am hardworking , passionate about work and a good team player.I am a good communicate and have a good customer service background.
 
3.
Relationship building and great customer service.
 
4.
Strong analytical skills, people-oriented, enthusiastic, persuasive, work quickly and effectively, love being of service and making a difference, customer-oriented, extremely conscientious, polite, strong social skills and are excellent at quickly establishing rapport.
 
5.
Hardwork bossy enthusiastic greedy.
 
Question
19 of 34
What do you know about this organization?
 
User Submitted Interview Answers
1.
It has been in existence for ten years and provides loan funding and deposit services to members. I am familiar with the suit of products as well.
 
2.
You are an micro finance company which is a subsidiary of FBC bank.You where incorporated in 2005 and have a leading market share in of 25% in the market.You offer short term finance to your clients.
 
3.
That Wells fargo is an industry leader in mortgages and has a very large footprint across the US.
 
4.
Not much apart from its position.
 
5.
Excellent company that service great customers.
 
Question
20 of 34
What interests you about this job?
 
User Submitted Interview Answers
1.
The interaction with customers and helping them achieve their goals of business ownership.
 
2.
The limitless ability to generate revenue and ability for growth.
 
3.
I love working with numbers and I am well motivated with a challenging job. Furthermore this job is more aligned to my career path and my university degree which will enable me to get a practical background on all aspects that has to do with finance .
 
4.
The sucess and history of the company and working the team atmosphere.
 
5.
The fact that I can help someone or a family realize their dream of owning a home.
 
Question
21 of 34
What is your greatest strength?
 
User Submitted Interview Answers
1.
Making a connection with every client I meet.
 
2.
Paying attention to detail.
 
3.
Relating with people.
 
4.
That I don't have soft corner for anything.
 
5.
Able to relate to people at various levels professionally and personally.
 
Question
22 of 34
What's the last book you read?
 
User Submitted Interview Answers
1.
The study exam booklet for the georgia insurance exam.
 
2.
Options ,Futures and Forwards 3rd Edition C.Hall.
 
3.
Am not good in read books is only Bible.
 
4.
Sorry I dont have habit of reading books.
 
5.
Stephen King: Dark Tower Series.
 
Question
23 of 34
What do co-workers say about you?
 
User Submitted Interview Answers
1.
That I am always willing to step up and help them when they need it and that I always provide them helpful guidance.
 
2.
He is hardworking, self motivated and a goal achiever.
 
3.
I am a team player and very easy to get along with.
 
4.
I am more than kind, funny and a real people person. Also, that they will miss me.
 
5.
Sorry to tell you this is not right question to me. I will share with you my coworkers contacts if you want.
 
Question
24 of 34
Are you willing to travel?
 
User Submitted Interview Answers
1.
Yes if the company requires.
 
Question
25 of 34
Why are you the best person for this job?
 
User Submitted Interview Answers
1.
Because of my drive and passion for meeting client needs and the level of experience and comfort with which I approach the role. I am also very risk averse having a strong recoveries background so I think its a perfect balance for the role.
 
2.
I have a very large circle of people I have close relationships with and I continue to grow that circle by being out in public frequently.
 
3.
Am the best person for this job because I am a hard worker, am able to adapt to any situation. I am also able to work under pressure.
 
4.
That's what you have to decide.
 
5.
I am driven and passionate about learning and want to be the best.
 
Question
26 of 34
Why do you want to be a loan officer?
 
User Submitted Interview Answers
1.
Because people have needs and we can help them meet them in a responsible way.
 
2.
I have a very strong appreciation for real estate and it is a field that excites me.
 
3.
I will be motives with the job functions and I believe as a finance student it sets a good practical ground by exposing all the theoretical aspects I learnt at school in a practical basis.Its actual y a dream which I am much motivated to realize by winning this job and soon start the journey.
 
4.
To bring financial services to deserving customer.
 
5.
I have skills and experience and like to work on it.
 
Question
27 of 34
What are your weaknesses?
 
User Submitted Interview Answers
1.
The amount of pressure I put on myself can be unneeded stress.
 
2.
Not as far as I may know but probably as a goal target person and someone who loves meeting deadline when working as a team I tend to over motivate other which can seem to be annoying for others.
 
3.
Some time do not like to give up.
 
4.
I care too much. When I am passionate about something I will do the best I can to get it done. Sometimes its not necessary the best thing.
 
5.
Picking up things off the ground with my left foot.
 
Question
28 of 34
Do you know anyone who works for us?
 
User Submitted Interview Answers
1.
No. And I do not want to know until I come to floor to work, and I would to see all the customer at same level.
 
Question
29 of 34
What challenges are you looking for in a position?
 
User Submitted Interview Answers
1.
I want to explore new innovative ways of growing the portfolio.
 
2.
Probably grasping the whole team I will be working with in a short time.
 
3.
Monitoring, allocation of loan, corruption.
 
4.
I do not what are the challenges I may get but I look at all the challenges one way that I will try to overcome and put effort at same lever whether it is big or small.
 
5.
I am looking for someone to help my weaknesses become strengths and excel at selling mortgage loans.
 
Question
30 of 34
Are you a team player?
 
User Submitted Interview Answers
1.
I have always enjoyed being a part of a team because of the interchange of learning. I work well with others and usually play a key role in helping the team to meet its objectives.
 
2.
Yes. I will do my best and help coworkers if they want.
 
Question
31 of 34
Where would you like to be in your career five years from now?
 
User Submitted Interview Answers
1.
I would like to be heading a growing sales team as a result of dramatic increases in portfolio.
 
2.
I would like to see my self established with a could base of repeat customers. Originating Loans with high end customers.
 
3.
I would like to have learnt a lot of aspects about finance and investment to the point that I would be able to give proper and recognizable advisory even to the business investors and government organisations.
 
4.
In an executive position.
 
5.
To the Everest of my career.
 
Question
32 of 34
How do you handle stressful situations?
 
User Submitted Interview Answers
1.
I look at the situation from every angle and analyze it to find the most affective way to get through it.
 
2.
I handle stressful situations by taking a step back, Breath and stay calm and then analize the situation to figure out the best solution to resolve the stress or problem.
 
3.
I believe in taking my time to understand the nature of my stress, where its coming from and why it has come and what would be my possible solutions to the challenge .Then I work out the practical implementation of the solution considering also the opinion of others .
 
4.
I sing a song in my head.
 
5.
For pray and listen music.
 
Question
33 of 34
How do you feel when you cannot deliver a loan to a family that desperately wants a new home?
 
User Submitted Interview Answers
1.
I feel a sense of social responsibility so I recognize the need to avoid creating a financial burden on a family always putting their best interest at the fore so while disappointing I would probably view it as a more sound decision.
 
2.
If I feel that I gave it my best effort I feel less disappointment in myself but I will follow up with them in the future to see if their circumstances might have changed.
 
3.
Frustrated but optimistic we can help them in the near future.
 
4.
It is important t to adhere to the company policy and procedure in handling every client .Anything that is inconsistent with what is approved by the company and the regulatory bodies should not be tolerated .
 
5.
I feel bad but have to follow company's rules and regulations.
 
Question
34 of 34
What are you most proud of?
 
User Submitted Interview Answers
1.
My personal growth within the field.
 
2.
I would have to say my postitive attitude through life..
 
3.
Realizing my goals one day at a time, step by step.
 
4.
Am proud of making a difference wherever I find myself.
 
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