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Top 20 Front Desk Interview Questions
Question 1 of 24
Why did you choose to become a front desk clerk?
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Front Desk Questions and Answers
Question 1 of 24
Why did you choose to become a front desk clerk?
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You're naturally friendly and are keen to help people out. That, combined with your multi-tasking skills, made you consider being a front desk clerk where your skills will have the opportunity to grow. Communicate to the interviewer that you're self-motivated and passionate about your job; you're not one to fizzle out after a few years in the role.
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Question 2 of 24
Why should we hire you?
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Talking about ourselves in this way can be challenging. We recommend reaching out to a few colleagues, family members, and friends. Ask them for their opinion. You'll probably be surprised at the consistency in their responses! Their answers will give you insight into how to answer this question. Tell the interviewer what sets you apart, and explain how your co-workers, family members, and friends have encouraged you with your gift in this area.
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Question 3 of 24
Are you a people person?
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Question 4 of 24
Tell me about your experience in this field.
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Question 5 of 24
How do you handle stress on the job?
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Question 6 of 24
How do you respond to problems that require a quick solution?
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Question 7 of 24
Would you be willing to work over 40 hours a week?
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Question 8 of 24
Can you tell me about a time that tested your patience?
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Question 9 of 24
How do you respond to customer or client complaints?
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Question 10 of 24
How many days were you absent from work last year?
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Question 11 of 24
What in the past demonstrates your ability to handle this position?
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Question 12 of 24
What do you do to ensure guests feel welcome while waiting?
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Question 13 of 24
Do you have any experience in customer service?
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Question 14 of 24
Can you speak any other languages?
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Question 15 of 24
How do you deal with difficult people?
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Question 16 of 24
Name a time where you went above and beyond to satisfy a guest.
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Question 17 of 24
How can you improve our company?
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Question 18 of 24
How are your computer skills?
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Question 19 of 24
How are your communication skills?
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Question 20 of 24
How would others describe you?
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Question 21 of 24
How are your customer service skills?
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Question 22 of 24
What are your future goals with this company?
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Question 23 of 24
What issues have you had in the past with a customer and how did you resolve it?
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Question 24 of 24
What do you think will be a challenge for you, in this job?
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