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Claims Adjuster Mock Interview

Question 5 of 35 for our Claims Adjuster Mock Interview

Claims Adjuster was updated by on June 21st, 2023. Learn more here.

Question 5 of 35

Would you say you are a better verbal or written communicator?

"I do not lean one way or another regarding verbal or written communication. Both are equally important to me. If I have to choose just one, I will choose written communication as one can always look back on written communication for reference."

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How to Answer: Would you say you are a better verbal or written communicator?

Advice and answer examples written specifically for a Claims Adjuster job interview.

  • 5. Would you say you are a better verbal or written communicator?

      Why the Interviewer Asks This Question

      The interviewer asks if you are a better verbal or written communicator because effective communication is essential for success in this role. As a claims adjuster, you must communicate with various individuals, including clients, witnesses, and other professionals in the industry. It is important to be able to clearly and succinctly convey information both verbally and in writing. By understanding your strengths and weaknesses in communication, the interviewer can better assess if you are the right fit for the job. Let the interviewer know where your strengths lie as a communicator while highlighting that you excel in both verbal and written communication.

      Written by Krista Wenz on June 14th, 2023

      Entry Level Example

      "I do not lean one way or another regarding verbal or written communication. Both are equally important to me. If I have to choose just one, I will choose written communication as one can always look back on written communication for reference."

      Written by Krista Wenz on June 14th, 2023

      Answer Example

      "I prefer verbal communication because I feel that a lot can be misread with written communication due to lack of tone, fluctuation, expression, and body language. I will always choose a face-to-face conversation whenever possible. However, although I feel I am a better verbal communicator, I also excel in my written communication and documentation."

      Written by Krista Wenz on June 14th, 2023

      Experienced Example

      "I like to leverage both methods of communication in the workplace. Sometimes, situations call for verbal communication, and other times, written. As a rule of thumb, I tend to practice verbal communication with written follow-up or vice versa. Utilizing multiple methods creates repetition and, therefore, change."

      Written by Krista Wenz on June 14th, 2023

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "I am comfortable with both as situations are different. If I have verbal communications, I tend to follow with written to recap our discussion topics and what was agreed to. This way, the written communication offers a chance for clarification if something said may have been misinterpreted."

      Rachelle's Feedback

      Clear interpretation is very important. If possible, try offering up an example of a time when your clear communication (one for verbal and one for written) made a difference in the workplace.
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