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Credit Counselor Interview
Questions

Question 1 of 17
What credit advice would you give yourself?
***Note: We do not have professional answers for this career***
User Answers
1.
Live within my means and try not to incur debt.
2.
Live within my means and be aware of of all my finances.
17 Credit Counselor Interview Questions
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  1. What credit advice would you give yourself?
  2. What are your career goals?
  3. How would you respond to a client who has objections to getting on a debt management program?
  4. How does phone work appeal to you?
  5. Explain a time you had to deal with a difficult customer.
  6. What would you say to an irate customer over the phone and how would you turn them around and diffuse the situation?
  7. Why should we hire you?
  8. What are your greatest weaknesses?
  9. What are your greatest strengths?
  10. Where do you see yourself in 5 years?
  11. How do you handle stressful situations?
  12. What is the most difficult part of being a Credit Counselor for you?
  13. Why did you choose to pursue a career as a Credit Counselor?
  14. What is your favorite tip to give a client?
  15. How would you rate your own credit?
  16. Why do you want to be a credit counselor?
  17. What's your ideal company to work for?
15 Credit Counselor User Answer Examples
1.
What credit advice would you give yourself?
User-Submitted Answers
1.
Live within my means and try not to incur debt.
2.
Live within my means and be aware of of all my finances.
2.
What are your career goals?
User-Submitted Answers
1.
Is to enhance my knowledge and skills in telephone banking and excel in my position.
3.
How would you respond to a client who has objections to getting on a debt management program?
User-Submitted Answers
1.
Explain the process and reassure the client that we are here to help them get their debt on a plan that will be manageable to them.
2.
Explain the process and Reassure them that I'm there to help them.
3.
Explain the process and assure them that credit counseling is not a negative situation.
4.
With debt management program you will not only keep a track of your expensies, but you will also save your self from debt and high interst rate.
4.
How does phone work appeal to you?
5.
Explain a time you had to deal with a difficult customer.
6.
What would you say to an irate customer over the phone and how would you turn them around and diffuse the situation?
7.
Why should we hire you?
User-Submitted Answers
1.
Great at dealing ppl. ..... Very supportive team memeber.... Great sommunicator verbally and writing... I keep mysel fit.. And am a quick learner.
8.
What are your greatest weaknesses?
User-Submitted Answers
1.
I am very talktive. But I have worked on it and have started to use my weakness in building good relatiuon with the cx.
9.
What are your greatest strengths?
User-Submitted Answers
1.
My biggest strenght is the ability to communicate and by that listning effectively to the customers needs to ensure that they have th right produt that will solve their problem.
10.
Where do you see yourself in 5 years?
User-Submitted Answers
1.
I see myself in a much superior position with a lot of experience and knowledge.
11.
How do you handle stressful situations?
User-Submitted Answers
1.
I assess the situation and react to it rather than stress. If a customer is upset, I would focus on the task at hand.
2.
Stressful situations are seen as a challenge for me. So I take it as an opportunity to perform well and learn more.
12.
What is the most difficult part of being a Credit Counselor for you?
User-Submitted Answers
1.
When a client fails to finish the program due to a life altering situation and they call crying to be put back on the program.
13.
Why did you choose to pursue a career as a Credit Counselor?
User-Submitted Answers
1.
Being on the counseling program and sticking with it will be very rewarding in the end.
2.
Because I want people to see me as there hope to free themselves from debt and I would also like to help them in choosing their best credit c.
14.
What is your favorite tip to give a client?
User-Submitted Answers
1.
Being on the counseling program and sticking with it will be very rewarding in the end.
15.
How would you rate your own credit?
User-Submitted Answers
1.
I would rate my own credit as good.
2.
I would rate my credit as good. I'm aware of what my debt is and make my payments in a timely manner.
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