MockQuestions MockQuestions

Credit Counselor Interview

17 Questions and Answers Written by Professional Interviewers

Question 1 of 17
What credit advice would you give yourself?
User-Submitted Answers
Live within my means and try not to incur debt.
Live within my means and be aware of of all my finances.
Get More Interview Practice
Pick your topic
Ask the Interviewer
Questions you may consider asking the interviewer, about ...
We all have some behaviors that are typical of us and whi...
Common Interview Questions
There are some questions that employers ask at almost eve...
If you are interviewing for any type of leadership role; ...
Most interviews start with a telephone interview. Hiring ...
Everyone struggles with tough interview questions. Learn ...
View more interview questions
Question 2 of 17
What are your career goals?
User-Submitted Answers
Is to enhance my knowledge and skills in telephone banking and excel in my position.
Question 3 of 17
How would you respond to a client who has objections to getting on a debt management program?
User-Submitted Answers
Explain the process and reassure the client that we are here to help them get their debt on a plan that will be manageable to them.
Explain the process and Reassure them that I'm there to help them.
Explain the process and assure them that credit counseling is not a negative situation.
With debt management program you will not only keep a track of your expensies, but you will also save your self from debt and high interst rate.
Question 4 of 17
How does phone work appeal to you?
Question 5 of 17
Explain a time you had to deal with a difficult customer.
Question 6 of 17
What would you say to an irate customer over the phone and how would you turn them around and diffuse the situation?
Question 7 of 17
Why should we hire you?
User-Submitted Answers
Great at dealing ppl. ..... Very supportive team memeber.... Great sommunicator verbally and writing... I keep mysel fit.. And am a quick learner.
Question 8 of 17
What are your greatest weaknesses?
User-Submitted Answers
I am very talktive. But I have worked on it and have started to use my weakness in building good relatiuon with the cx.
Question 9 of 17
What are your greatest strengths?
User-Submitted Answers
My biggest strenght is the ability to communicate and by that listning effectively to the customers needs to ensure that they have th right produt that will solve their problem.
Question 10 of 17
Where do you see yourself in 5 years?
User-Submitted Answers
I see myself in a much superior position with a lot of experience and knowledge.
Question 11 of 17
How do you handle stressful situations?
User-Submitted Answers
I assess the situation and react to it rather than stress. If a customer is upset, I would focus on the task at hand.
Stressful situations are seen as a challenge for me. So I take it as an opportunity to perform well and learn more.
Question 12 of 17
What is the most difficult part of being a Credit Counselor for you?
User-Submitted Answers
When a client fails to finish the program due to a life altering situation and they call crying to be put back on the program.
Question 13 of 17
Why did you choose to pursue a career as a Credit Counselor?
User-Submitted Answers
Being on the counseling program and sticking with it will be very rewarding in the end.
Because I want people to see me as there hope to free themselves from debt and I would also like to help them in choosing their best credit c.
Question 14 of 17
What is your favorite tip to give a client?
User-Submitted Answers
Being on the counseling program and sticking with it will be very rewarding in the end.
Question 15 of 17
How would you rate your own credit?
User-Submitted Answers
I would rate my own credit as good.
I would rate my credit as good. I'm aware of what my debt is and make my payments in a timely manner.
Question 16 of 17
Why do you want to be a credit counselor?
User-Submitted Answers
I have been dealing with the financial environment for a past 9 months and I have seen that there are many people who are in debt. I want to help them and provide them counselling to free them from debt.
Question 17 of 17
What's your ideal company to work for?

Related Career Interviews

Auditors are financial experts who specialize in performing internal financial and risk management audits for companies. They may work in the accounting department of a large organization or they may provide ...
Budget Analyst
Budget analysts have the knowledge and expertise necessary to help different types of institutions with organizing their finances and their budget. Their exact tasks may differ depending on the type and ...
Financial Analyst
A financial analyst is responsible for researching the financial health of a business and making recommendations to their clients on how they can improve their current financial strength while minimizing ...
Management Analyst
Management analysts specialize in devising ways to increase an organization's efficiency. As part of their job, these experts identify the problem areas within the organization, collect and organize data, ...
Tax Manager
Responsible for managing tax reporting and compliance within an organization. Ensures tax returns are completed and accurate to minimize tax obligations. Responsible for tax planning in preparation for ...
Corporate Bookkeeper
Corporate bookkeepers work with large corporations where they are responsible for maintaining records of all financial transactions and ensuring that they meet all legal requirements. As part of their ...
Bookkeepers work in the finance department, where they are responsible for maintaining records of the company's financial transactions. They inspect the company ledger thoroughly to make sure that all ...
Auditing Clerk
Auditing clerks assist with managing accurate financial records for businesses of all sizes. Their exact tasks may vary depending on the company they work with. In most cases, they work together with bookkeeping ...
Cost Estimator
Cost estimators are employed by companies to estimate the money, time, labor and materials required to manufacture a product or provide a service. They do this by collecting and analyzing data on various ...
Financial Manager
Financial managers are responsible for the financial health of an organization. They produce financial reports, direct investment activities, and develop strategies and plans for the long-term financial ...
Postsecondary Teachers
Postsecondary teachers instruct students in a wide variety of academic and vocational subjects beyond the high school level. Most of these students are working toward a degree, but many others are studying ...
Tax Accountant
A Tax Accountant plays an integral role in any business with complying its business tax filing and reporting requirements. Tax Accountants assist in preparing and documenting various corporate tax filings, ...
Tax Assessor
Tax assessors analyze and evaluate properties in a neighborhood or municipality in order to estimate their accurate property tax rates. To do this they must have extensive knowledge about the valuations ...
Tax Investigator
Tax examiners and collectors, and revenue agents ensure that governments get their tax money from businesses and citizens. They review tax returns, conduct audits, identify taxes owed, and collect overdue ...
Tax Revenue Officer
Tax examiners and collectors, and revenue agents ensure that governments get their tax money from businesses and citizens. They review tax returns, conduct audits, identify taxes owed, and collect overdue ...
Executive Assistant
An executive assistant is an advanced administrative professional. Executive assistants provide administrative support to top level executives in a company. They may work with the president, chairperson, ...
View More Careers

About Our Interview Questions

Our interview questions are created by writers, almost all of which, have a long history of recruiting and interviewing candidates. They do not necessarily have experience interviewing or working with companies, careers, or schools, in which they may write for on We do, however, strive to match their background and expertise with the appropriate question sets found on our website.

Our careers, companies, industries, and schools may have duplicate interview questions and answers found elsewhere on our website. Specifically, our companies and our graduate school interviews. For these two, we use the industry in which we believe the company most well-represents and the graduate programs, as the basis for the interview questions and answers that generate for each company or school.

The intent of is for our users to build confidence for their job interview, by using our thousands of interview questions and answers as they practice and prepare for their interview. We believe, most of our visitors can become more likely to succeed in their job interview with hard-work and practice. We believe, the key to success is for our users to rehearse with our interview questions while using our answer examples as an idea generator for their own interview answers. We strongly want to discourage users from memorizing our answer examples. That is not the purpose of our website.