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Benefits Manager Interview
Questions

25 Questions and Answers by Rachelle Enns

Updated August 17th, 2018 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 25
How do you handle communicating bad news to a fellow worker or subordinate?
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How to Answer
One of the toughest parts of communication can be delivering bad news to people that you work with and care about. Whether it is delivering a less than positive work review or terminating someone - it doesn't come easy. Assure the interviewer that you can handle this type of task in a transparent, concise, and professional manner.
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Top 25 Benefits Manager Interview Questions with Full Content
1.
How do you handle communicating bad news to a fellow worker or subordinate?
One of the toughest parts of communication can be delivering bad news to people that you work with and care about. Whether it is delivering a less than positive work review or terminating someone - it doesn't come easy. Assure the interviewer that you can handle this type of task in a transparent, concise, and professional manner.

Rachelle's Answer #1
"I certainly do not enjoy communicating bad news to a co-worker, but I do have experience in doing so. When this type of task is required of me, I make sure to practice empathy. Truth is always key, so I will be honest and clear when communicating the news. For instance, if I am to terminate someone's employment I will not sugar coat the reasons why. It's best they know so that they can learn from the experience."
Rachelle's Answer #2
"I have found that communicating with respect and the intent to support the associate is the best approach. It is important to communicate what behaviors are off track and what resources are available to the associate to get back on track."
2.
Do you have any questions for me?
Before your interview, make sure you conduct research on the company and thoroughly review the job description for any clarification you may need on the position. Asking intelligent questions demonstrates to the interviewer your level of interest in their company, and the position. Typically, pay is not discussed during phone interviews, so avoid asking any compensation related questions in the phone interview.

Rachelle's Answer #1
"Absolutely! What are you looking for in an ideal candidate? What type of pain points is your organization currently experiencing? What is the last successful practice your team implemented and how is it going?"
Rachelle's Answer #2
"Here are some sample questions:

- When would you like to have this position filled?
- How long has this role been vacant?
- Is this a replacement search or a newly created role?
- What is your favorite part of working here?
- What is the company's primary goal for this position in the next 12 months?
- Is there anything from my background and experience that I can clarify for you?
- What do you see as the most significant change in this industry over the past three years?
- Is there any reason why you would not move me to the next stage of interviews?"
3.
Do you feel that you are currently paid what you are worth?
Many employees will look for new work if they feel that they are underpaid and underappreciated. Talk to the interviewer about your current compensation and whether or not you think it is fair.

If you feel you are currently paid what you are worth: "I feel that my current employer pays me fairly; however, I would like to see an increase in pay with an increase in responsibilities."
Rachelle's Answer #1
"I feel that my current employer pays me fairly; however, I would like to see an increase in pay with an increase in responsibilities."
Rachelle's Answer #2
"If you do not feel you are currently paid what you are worth: "I know that I am underpaid compared to my industry colleagues. My company is small, and they do what they can, but this is part of why I am seeking a new position."
4.
What are your salary expectations?
The best way to discuss your salary expectations is to use your current earnings as an example. Be open, and honest. Transparency is the best choice when salary based questions arise.

Rachelle's Answer #1
"Currently, I earn a base salary of $45,000 per year, and I would like to stay in the same range or slightly higher."
Rachelle's Answer #2
"Seeing as I am newer to my career in benefits management, I am looking for an offer that reflects my education and experience. Most important to me is the idea of future growth and opportunity."
5.
How would you rate your performance in this interview so far?
This question is meant to put the pressure on, and to see if you indeed are happy with your performance in this interview. Answer this question honestly and confidently.

If you feel that your performance in the interview is going well: "I believe that this interview has been quite informative and I am happy with my performance. Is there anything that I can clarify for you from this conversation?"
Rachelle's Answer #1
"I believe that this interview has been quite informative and I am happy with my performance. Is there anything that I can clarify for you from this conversation?"
Rachelle's Answer #2
"If you feel that your performance in the interview is not going well: "I am not sure if I have been able to portray myself 100% accurately in this interview; although, I am trying my best. If there is anything more that I can clarify for you, I would be happy to do so."
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