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Walt Disney World Interview
Questions

25 Questions and Answers by Professional Interviewers

Question 1 of 25
At Walt Disney World we are considered a top-notch entertainment facility. In your opinion, what makes us stand out from others in our industry?
***Note: We do not have professional answers for this career***
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1.
At Walt Disney World we are considered a top-notch entertainment facility. In your opinion, what makes us stand out from others in our industry?
It is important to research Walt Disney World Co., and their potential competitors, before you interview with them. Is this a tourist attraction in a city full of attractions? Of all the local entertainment options, how does Walt Disney World Co. stand out?

's Answer #1
"Our city offers many attractions for tourists and families looking for affordable entertainment. There is a lot of competition, in a sense, but I feel that Walt Disney World Co. stands out because you offer such a huge range of fun and entertainment options in one stop!"
's Answer #2
"I believe you stand out from your industry competitors because you have the best online reviews and your admission prices are affordable for everyone."
Anonymous Answer
"The magic. There's so much detail that keeps everyone of all ages immersed in the magical world of Disney. The details that go into the themes of any Disney property, attraction, and even food is mind-blowing. Everyone from every background can enjoy so much in the parks."
Rachelle's Answer
Excellent! It's all about the magic :)
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Anonymous Answer
"For me, The Disney name is what sets it apart. You could pick any number of qualities that make it so. Nostalgia, Optimism, Patriotic, Family Value, Wonder, Amazement, or just plain fun. I believe that, in Meet the Robinsons, "Keep Moving forward" was a mantra of Walt Disney. And one I agree with and tried to instill in my children."
Lauren's Answer
Great response. I suggest adding how the descriptors you provided make them top-notch. See my recommendation below.
"To me, Disney World is such a recognizable staple in the world of entertainment. The name Disney alone evokes feelings of nostalgia, patriotism, family values, wonder, amazement, and fun. Disney World is a top-notch entertainment facility because it set the standard of all other entertainment venues. Many people, including myself, have used mantras from Disney films in our families. “Keep Moving Forward” is a motto that I use to instill in my children. No other entertainment company has the same level of everlasting influence as Disney provides."
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2.
Of all the rides and features within Walt Disney World, which is your favorite?
The interviewer would like to know that you are familiar with the entertainment options offered at Walt Disney World Co.. Briefly talk about your exposure to the entertainment options here and which has been your favorite.

's Answer #1
"I spent the day at Walt Disney World Co. last weekend and I couldn't get enough of XYZ. It was so much fun and I felt that the ride time was long enough to justify the wait in line. Overall, I had a really amazing time."
's Answer #2
"I have not had the chance to visit your grounds until today and cannot wait to try XYZ; although, it all looks like so much fun!"
Anonymous Answer
"That's a hard question. There are so many, and it does depend on what I am looking for that day. I can say that without fail, my family and I always go Soarin', Haunted Mansion, and Pirates. That covers rides. For Features, we like some of the smaller shows, The Main Street Band, Piano shows at Port Orleans, sometimes we go to tour Hotels on-site to enjoy the immersion."
Lauren's Answer
This is a great response because the interviewer gets a strong sense of the knowledge you have of the park. And, tying your family into your response sends a great familial influence that is on-brand for the company. I assisted with created a more concise response.
"It is difficult to choose a favorite, because there are so many aspects my family and I love and enjoy. Our favorite rides as a family are Soarin’, Haunted Mansion and Pirates. And, in terms of features, we enjoy the smaller shows such as the Main Street Band, piano shows at Port Orleans, or even perusing the hotels because they have a great ambiance and appeal."
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Anonymous Answer
"The Tower of Terror, hands down. It's my dad and my signature ride. It was the first "thrill ride" I ever went on and fell in love with it. My dad and I ride it as many times as possible in a day without getting sick; it's our little tradition."
Rachelle's Answer
Perfect answer, with a personal touch.
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3.
This position will require you to be on your feet for most of the day. Are you capable of handling the physical strain?
Working at Walt Disney World Co. will be challenging to you physically as much of your day will be spent walking, standing, and talking to the public. Assure the interviewer that you can handle this type of physical activity on a daily basis.

's Answer #1
"I am a very active person and the majority of my jobs have been physically demanding. As long as I have the appropriate footwear, I am good to go!"
's Answer #2
"I have a mild restriction on standing because of a knee surgery I had last year. I am physically capable of standing a few hours at a time but would make sure to rest my knee on my breaks."
Anonymous Answer
"Yes, I would assume that it might take a few days to get used to that, but I have no issue at all."
Lauren's Answer
It is great that you are aware of the physical transition your body will take for the position. I suggest adding passion and excitement for the position with regards to this response.
"Yes, I am aware of the physical strain my body may take to acclimate to the position, but I am ready and excited! I have a huge affinity for Disney, and becoming an employee would be a dream come true. I am fully ready and capable to take on the task."
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Anonymous Answer
"Yes, I've worked at jobs where we stand for very long hours before."
Rachelle's Answer
Great!
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4.
At Walt Disney World we seek to hire enthusiastic and energetic individuals. How would you describe your personality?
This is a great time to show the interviewer that your personality will fit well with the workplace culture at Walt Disney World Co.. How would your friends, co-workers, and previous employers best describe you? Talk a bit about your personality and be sure to refer to your glowing references as well!

's Answer #1
"I would describe my personality as bubbly, positive, and high-energy. My previous co-workers would say the same about me. My current supervisor is willing to provide a great reference on my behalf as well. She often comments on my great teamwork and willingness to go above and beyond."
's Answer #2
"I am confident, friendly, and a go-getter. Are these personality traits that you are looking for in your next hire?"
Anonymous Answer
"I would say I'm very outgoing, friendly, love to make people laugh and smile. I enjoy working hard, getting the job done, while still having fun."
Rachelle's Answer
Wonderful! Great work.
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Anonymous Answer
"I am a very positive person and am always doing something. Even if I have nothing to do at home, I would rather go out to a park than sitting in front of a TV. When I have a project to do, I completely throw myself at it. For me, that's the only way to be."
Lauren's Answer
Fantastic answer. I included language around your family activities and how it can translate to your work ethic.
"I am an extremely positive, energetic person. Being a parent, I am accustomed to staying active and busy all day and night long! When there is downtime at home, I enjoy taking my family out to the park versus staying in and watching television. My work ethic is very much the same – I like to keep busy and can think of other tasks to do when I have fulfilled assigned duties. I believe this go-getter mindset would be a great fit for this position."
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5.
Because Walt Disney World is a family attraction, there are many crowds. Children sometimes become separated from their parents. What would you do if you saw a small child who was crying and alone?
Walt Disney World Co. will have clear guidelines on how to handle children who have been separated from their guardians; however, the interviewer would like to know more about your personal instinct in a situation like this.

's Answer #1
"I have worked retail in a shopping mall setting and we were always told to immediately bring the child to the closest security guard who would then bring them to the customer service kiosk. That is where most parents will go first when they notice that a child is lost. If this happened at Walt Disney World Co., my first instinct would be to do the same."
's Answer #2
"Can you tell me a bit about your protocol surrounding a situation like this? I would follow your company protocol to a tee in situations such as this."
Anonymous Answer
"I would take the child to a safe zone, get them water or a snack, have them breathe for a second, and then begin asking about their family's names. I would ask where they saw them last, what they were wearing, anything we could do to get them together faster."
Rachelle's Answer
Good answer! It sounds like you've had some training when it comes to this type of situation.
"If I saw a small child who appeared lost, I would take them to one of the Disney appointed safe zones. I would give the child water and a snack, then ask them questions about their family such as their parents' names, where they last saw them, or what they were wearing."
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Anonymous Answer
"Every company may handle this differently. I am sure that this would be addressed in pre-employment training. But, I would first try to calm the child down so that I may ask what their mother or father's name was. Then alert security or whoever would handle that situation. I would stay with the child until that help arrived."
Lauren's Answer
Perfect. You have parental instincts to assist with the situation as well and training and protocols that you will learn when accepting the position. I made minor edits, but overall this is a solid, well-rounded response!
"Every company has its policies and procedures. When a child is separated from their parent or guardian, my parental instincts will kick in. I would approach the child to help calm their fears. I would survey the area and ask the child if they know where their parent was. I would rely on the procedures in place to contact the necessary staff to assist the situation (security or other designated staff). My main priority would care for the child warmly and kindly to de-escalate the situation until their guardian is located."
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