To frame yourself as an expert who is aligned with their values, you'll want to suggest you view these situations as challenges and have no issues maintaining a calm, collected, and empathetic view when observing such events with objectivity. An expert encourages a sense of urgency with a positive can-do attitude; they lead by example and are a stabilizing force for their teams and clients, guiding them, through experience, to a desirable outcome with comforting self-assured confidence. When deciding which example to share, reflect on those moments where you were able to act decisively and drive success for your teams or clients. Convey how you manage your stress in those best of times. Focus on the pride of that moment and let your confidence and emotional maturity shine.

"One thing is clear: the frequency and severity of catastrophic events are rising. Sedgwick's preparedness, as well as our unparalleled ability to respond quickly, efficiently and compassionately to major and complex losses, provide much-needed support and assistance and show how caring counts. When the unexpected happens, caring makes it right. When people contact Sedgwick, they may be facing an unsettling, unfamiliar or stressful event, whether a catastrophe, an accident, an absence request or claim scenario. They know they can count on us to listen, to respond, to protect, to make it right. In every major loss, our team is immediately on site to provide help, practical support and advice. But we offer much more than that. By injecting energy and creative thinking into every process we're a part of, we provide inspired, tailor-made solutions that deliver better outcomes."

"I had a virtual meeting with a client scheduled for a half-hour after I arrived at work one day. But a major multi-car collision happened on the road and created gridlock everywhere for miles. So, I gratefully had my laptop with me, and in dead-stop traffic, googled a work-share space near my location. So I navigated my way to it, paid for the daily rate, and was able to have my important virtual meeting in a professional environment suitable for the occasion. It was stressful making it on time, but I simply had my stress instead of allowing it to have me. The meeting was a success. By the time it was over, traffic cleared and I made it into work shortly after."