Practice 33 Plaid interview questions covering API design, financial data systems, and product thinking.
Question 4 of 33
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Rachel Hills Lowe is a PR and Communications Professional with experience interviewing candidates for copywriting, marketing, and communications positions.
At a small but growing business like Plaid, it's critical that each team member takes initiative when problem-solving to find solutions to projects. This means being analytical and resourceful even when you are missing certain pieces of information. Before your interview, think of a time in the past where you encountered this specific situation and talk through it by laying out the problem and walking through the step-by-step approach you took to solve the problem. Be as detailed as you can to explain your thought process and how you used the resources available to you to ultimately solve a problem. Your interviewer will be relying on these fine details to truly see how you will perform on the job with Plaid.
Many positions at Plaid will require you to work independently without having all the details you need - a common situation within the start-up culture. Senior-level leadership isn't there to hold your hand through a project, so make sure your interviewer knows that you can do your job well, even if you're missing a few of the puzzle pieces.

Rachel Hills Lowe is a PR and Communications Professional with experience interviewing candidates for copywriting, marketing, and communications positions.
"Back when I first joined my current organization, I took a role that had been vacant for many months, and I had to start with a backlog of work along with my regular daily activities. This customer service role included logging daily visitors and calls, and the interim rep only kept brief notes. After taking the time to walk through training, I realized that the current workload wouldn't allow me to catch up on the backlog of work that had been missed. While I had ideas about how to play catch up on the work, I approached my supervisor with a few ideas, and we settled on having me log hours from home on our system as overtime to get caught up. I worked with our IT staff on getting set up on our network from home and was more than willing to help out with some extra hours."

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Written by Rachel Hills
33 Questions & Answers • Plaid

By Rachel

By Rachel