You may occasionally encounter difficult clients in this client-facing role with Plaid. If hired for this role, how would you keep yourself motivated when working with stressed colleagues and pushy clients?

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While not as intense as IB or private equity within the finance niche, many roles at Plaid will still require you to think and act quickly in a fast-paced environment. As a result, you will likely deal with colleagues and partners who are stressed out, overwhelmed, or working under tight deadlines. Depending on your role at Plaid, you might also need to put in extra hours when facing a stressful deadline yourself. Your interviewer wants to know that you will be able to work effectively in that kind of environment. Discuss a time when you've thrived in a high-pressure and fast-paced environment like this in the past, highlighting the personality traits that have contributed to your success in these types of situations.

"Being a person that thrives in a fast-paced work environment, I'm confident in my ability to handle stressed colleagues and clients. As you can see from my resume, I've spent the last two years in the investment banking industry, where my team handled an enormous workload and worked under incredibly tight deadlines all of the time. Realizing that someone else's stress wasn't directed at me was the key to maintaining personal health and balance on the job. Furthermore, I learned to use tight deadlines as motivation to work as efficiently as possible. My experience in IB allowed me to grow comfortable with market volatility and communicate the factors that are outside of my control. I imagine I would be drawing on these experiences frequently as a team member with Plaid."

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How to Answer: You may occasionally encounter difficult clients in this client-facing role with Plaid. If hired for this role, how would you keep yourself motivated when working with stressed colleagues and pushy clients?

Advice and answer examples written specifically for a Plaid job interview.

4. You may occasionally encounter difficult clients in this client-facing role with Plaid. If hired for this role, how would you keep yourself motivated when working with stressed colleagues and pushy clients?

How to Answer

While not as intense as IB or private equity within the finance niche, many roles at Plaid will still require you to think and act quickly in a fast-paced environment. As a result, you will likely deal with colleagues and partners who are stressed out, overwhelmed, or working under tight deadlines. Depending on your role at Plaid, you might also need to put in extra hours when facing a stressful deadline yourself. Your interviewer wants to know that you will be able to work effectively in that kind of environment. Discuss a time when you've thrived in a high-pressure and fast-paced environment like this in the past, highlighting the personality traits that have contributed to your success in these types of situations.

Written by Rachel Hills on December 1st, 2021

Answer Example

"Being a person that thrives in a fast-paced work environment, I'm confident in my ability to handle stressed colleagues and clients. As you can see from my resume, I've spent the last two years in the investment banking industry, where my team handled an enormous workload and worked under incredibly tight deadlines all of the time. Realizing that someone else's stress wasn't directed at me was the key to maintaining personal health and balance on the job. Furthermore, I learned to use tight deadlines as motivation to work as efficiently as possible. My experience in IB allowed me to grow comfortable with market volatility and communicate the factors that are outside of my control. I imagine I would be drawing on these experiences frequently as a team member with Plaid."

Written by Rachel Hills on December 1st, 2021

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