How to Answer: What software programs do you use in your current work, and how adaptable would you say that you are in learning and using new programs?
Advice and answer examples written specifically for a Plaid job interview.
32. What software programs do you use in your current work, and how adaptable would you say that you are in learning and using new programs?
How to Answer
As a fintech professional, you will likely have deep experience using various tools that make you more proficient in your work. Dig into your past experiences and speak openly about the different industry-relevant analysis and design tools you've used. Above all, make sure that your interviewer understands that you are proficient in using these tools and are open to learning new tools.
Plaid is looking for employees who are purpose-driven and will make an impact. Even if you don't consider yourself a software expert, emphasize your willingness to learn and master new skills. If you're already connected with any data scientists or software engineers at Plaid, it would be helpful to speak with them before the interview about the tools that they use most frequently on the job. Bring up those specific tools with your interviewer to highlight your preparation and motivation to succeed.
Written by Rachel Hills on December 1st, 2021
1st Answer Example
"In my current role, I use a program called Zendesk that is an interactive customer support tool. When we started to use this tool a little over a year ago, I was very quick to learn and utilize all of the great functions of the program and have since become a trainer for new staff that joins our team. Also, I'm very fluent in the entire Microsoft suite of products and would consider myself an expert on the Outlook, Excel, and Word programs."
Written by Rachel Hills on December 1st, 2021
2nd Answer Example
"For example: "In my current role as a senior analyst at (XYZ) firm, I use Microsoft Excel, Capital IQ, SAP, and various BI tools daily. In addition, I'm currently learning Python. I consider myself proficient in all of these tools and am especially quick in Microsoft Excel, which, from my understanding, is used frequently in this data-heavy role at Plaid. I'm a quick learner, too, and am open to learning any new tools that are unique to Plaid to be successful in this role."
Written by Rachel Hills on December 1st, 2021