Tell me about a time you faced uncertainty. How did you handle it?

"I think that uncertainty keeps the job exciting, so I can assure you I'm comfortable with not having every piece of information. When I worked for a tech startup a few years ago, each day presented new challenges and uncertainties that we had to tackle. Our first time onboarding a new client was particularly challenging, as we didn't already have precedents in place. I handled this uncertainty through diligent preparation in the weeks leading up to our kick-off call. I did extensive research on the client, made sure I was comfortable with our project management tools and created various contingency plans. Overall, onboarding went well, and we developed a close relationship with this client filled with productive work together. Even though they were our first client and we had no blueprint to follow, I approached the situation by listening closely to the client's pain points and developing subsequent deliverables to address each one."