We're looking for someone with exceptional logical reasoning skills for this role. Tell me about a time when you had to analyze information in order to make a recommendation.
Your interviewer is looking to get a sense of the analytical and problem-solving skills you've developed in past roles and how you would apply these skills to a new role at Plaid. In your answer, focus on describing your attention to detail and sharp focus on data and statistics. Include an example that demonstrates your thought process when drawing conclusions from information. Give as much insight into your process to show you are capable of taking an analytical approach to problem-solving.
"In my previous sales position, we worked closely with a small business that was seeking a host of solutions to address problems that they were having as a company, including increasing customer retention and employee efficiency. While they knew that they needed various solutions, they weren't exactly sure what they were looking for. As the sales lead for this team, I quickly set up a round of meetings where we combed through each of their pain points, ensuring that I took detailed notes and asked good questions that got to the heart of what their most pressing challenges were. I analyzed the findings from these meetings to create a detailed proposal for the business that included a package of six products and services that we could provide to the company to improve their efficiency and customer retention. They bought the package and saw customer retention increase by 20% and efficiency by 40% by the end of the fiscal year."
