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Northwestern Memorial Hospital Interview Questions

To help you prepare for a Northwestern Memorial Hospital job interview, here are 31 interview questions and answer examples.

Northwestern Memorial Hospital was written by and updated on September 27th, 2018. Learn more here.

Question 1 of 31

Northwestern Memorial Hospital has a diverse workforce. When have you worked amongst a diverse group of people?

How to Answer

Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity. Even better, give an example of being able to embrace diversity in the workplace.

Written by Michelle Krebs on September 26th, 2018

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31 Northwestern Memorial Hospital Interview Questions & Answers

  • 1. Northwestern Memorial Hospital has a diverse workforce. When have you worked amongst a diverse group of people?

      How to Answer

      Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity. Even better, give an example of being able to embrace diversity in the workplace.

      Written by Michelle Krebs on September 26th, 2018

      1st Answer Example

      "I have worked with diverse groups of people most of my career, including my time in University. I am most comfortable, and happy, in this type of environment because it offers me unique learning opportunities."

      Written by Michelle Krebs on September 26th, 2018

      2nd Answer Example

      "I am so glad you pointed out your need for diversity at Northwestern Memorial Hospital. I greatly value diversity. I grew up in a fairly homogeneous town in Montana. When I hit my 20's, it was so important to me to learn about other cultures. I worked with community volunteer organizations in Peru, inner-city Chicago, and Russia."

      Written by Michelle Krebs

  • 2. Northwestern Memorial Hospital was initially looking for someone with 5 years' experience in a similar role. Considering you have just 2 years' experience, would you be willing to accept this position at a lower salary?

      How to Answer

      Are you willing to earn your way up if the interviewer does not want to offer you top compensation? Discuss with the interviewer what you would expect for compensation if offered this position.

      Written by Michelle Krebs on September 26th, 2018

      1st Answer Example

      "I would be happy to earn my way to the top compensation level if required. I do assure you that, despite my being shy of experience by a couple of years, I am a top performer and you would not be disappointed in my performance."

      Written by Michelle Krebs on September 26th, 2018

      2nd Answer Example

      "I understand I do not quite meet the qualifications of experience you are looking for and am willing to be compensated in adjustment to that fact. However, I do look forward to proving my worth to Northwestern Memorial Hospital in hopes to be considered for the median salary for the role."

      Written by Michelle Krebs

  • 3. Do you think it is possible to be a good team member, yet disagree with the leader?

      How to Answer

      The interviewer wants to know that you can be diplomatic in the workplace, even when you may not agree with your leader.

      Show the interviewer that it is possible for you to be a good team member, yet disagree with the leader from time to time. Explain that you believe everyone is entitled to their own professional opinion, yet capable of maintaining respect for each other at the same time.

      Show that even if you disagree with the final decision they make, you support the direction the team is heading.

      Written by Michelle Krebs on September 26th, 2018

      1st Answer Example

      "I think that it is possible to be a great team member, even when disagreeing with the leader. It's all in how you maintain respect for each other despite the difference in opinion."

      Written by Michelle Krebs on September 26th, 2018

      2nd Answer Example

      "I believe that being a good team member is more about attitude than it is about compatibility. You do not need to agree with everyone 100% of the time, to be effective in your job."

      Written by Michelle Krebs

  • 4. Why do you think you will be successful in this role with Northwestern Memorial Hospital?

      How to Answer

      Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations with Northwestern Memorial Hospital. Discuss the reasons why will you be great at this job. Talk about your qualifications and skills that will help you to do this job well. If you can, match your strengths to the requirements outlined in the job description.

      Written by Michelle Krebs on September 26th, 2018

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  • 5. What is your greatest weakness?

      How to Answer

      Pick a weakness that is not a core skill for this position. You can be candid in your answer; recognizing that you aren't great at something and acknowledging your need to improve. Be sure to have an action plan in place for improving on this weakness.

      Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. We are all human with our weaknesses, so don't be afraid to share yours!

      Written by Michelle Krebs on September 26th, 2018

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  • 6. Rate your problem solving skills from 1-10. How do you justify your rating?

      How to Answer

      The interviewer wants to know how you would rate your problem-solving skills. Of course, you want to give yourself a strong rating; however, it's essential that you remain realistic. Everyone has room to learn and improve! Be sure to justify your score as well.

      Written by Michelle Krebs on September 26th, 2018

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  • 7. In your opinion, what makes you a great problem solver?

      How to Answer

      Employers want to know that you have a methodical approach to problem-solving. Consider the skills and qualities that help you successfully face problems. Perhaps you have a keen eye for detail. Maybe you can see opportunity when others can only focus on the issue. Share your strengths as a problem solver, and your ability to come up with innovative solutions.

      Written by Michelle Krebs on September 26th, 2018

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  • 8. What type of work environment do you dislike working in?

      How to Answer

      Are you pretty flexible in your ability to work in most environments? Have you experienced a position where the atmosphere wasn't conducive to your productivity? Be sure to know the type of situation offered in this position prior, to the interview. If you aren't completely clear on the workplace environment or culture, kindly ask the interviewer to expand on the work environment for you.

      Written by Michelle Krebs on September 26th, 2018

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  • 9. With the ongoing changes in the healthcare services industry, how do you keep your knowledge current?

      How to Answer

      Employers expect employees to stay up-to-date on their respective field, and today's technology makes this reasonably easy! List several ways that you receive your industry knowledge and stay on top of trends.

      Tell the interviewer about those daily update emails you receive from professional organizations, conferences you attend, and seminars you have taken.

      Lastly, it's a great idea to ask the interviewer what resources they refer to for industry trends. That question can start up a great conversation, and you may learn a thing or two as well.

      Written by Michelle Krebs on September 26th, 2018

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  • 10. Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?

      How to Answer

      Show the interviewer that you work well with most personalities even though you recognize there are some folks out there who are quite difficult to please.

      Think about that one person at work who is seen as hard to please. Perhaps there is someone at work who tries to intimidate others. Talk to the interviewer about what made this person challenging and what their relationship was with you. Avoid speaking poorly of anyone and be sure to end your response on a positive note.

      Written by Michelle Krebs on September 26th, 2018

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  • 11. If Northwestern Memorial Hospital hired you today, what would you accomplish first?

      How to Answer

      When you start a new position, it is essential to set a goal on how you will make a positive impact quickly after being hired. Tell the interviewer what your impact goal is, should you be the successful candidate. If you want to make an impact with your answer, refer to the immediate needs of the company such as increasing budgets, or improving patient care, for instance.

      Written by Michelle Krebs on September 26th, 2018

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  • 12. If you could expand your knowledge and expertise in any healthcare service area, which would you choose?

      How to Answer

      There are many facets of health care. If you could choose any area of healthcare to specialize in, which would you choose? Be sure to tie your answer into some aspects of what Northwestern Memorial Hospital does.

      Written by Michelle Krebs on September 26th, 2018

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  • 13. What is an idea you have brought to the table to make you more efficient in your job.

      How to Answer

      Everybody is looking to do more with less. Creating efficiencies is key in any job. Tell the interviewer, even if it is something small, something you've done to save time so you have more for the most important pieces of your work.

      Written by Michelle Krebs on October 1st, 2018

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  • 14. What do you like most about your current position?

      How to Answer

      The interviewer wants to see that spark when you talk about your favorite aspect of your role. If you are a new grad, feel free to use an internship experience. The interviewer will also be looking to see if the open position has some of the elements you really like included.

      Written by Michelle Krebs on September 26th, 2018

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  • 15. Northwestern Memorial Hospital supports a healthy work/life balance for all employees. How do you balance life and work?

      How to Answer

      It is essential to keep a healthy work/life balance to prevent burnout. Talk to the interviewer about how you can maintain that appropriate balance for yourself.

      Written by Michelle Krebs on September 26th, 2018

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  • 16. Do you prefer to work in a team based position or individually?

      How to Answer

      In which situation are you the happiest and most productive? Talk to the interviewer about your preference when it comes to teamwork or working individually. Be sure to avoid pigeonholing yourself into one particular scenario (IE: I only like to work by myself). You may work well without the need for much management or direction, or perhaps you are better driven in a collaborative and team led environment. Either way, be honest with the interviewer about your preferences without leaning negatively, either way.

      Written by Michelle Krebs on September 26th, 2018

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  • 17. Some of our positions require you to assess a patient over the phone. What are some of the steps you take to make sure you get the information needed to determine next steps?

      How to Answer

      Triaging over the phone is a really critical skill. Most health care systems have protocols, but the voice on the other end of the line makes a huge difference in putting that worried patient at ease or help them know what to do next. Show the interviewer how you have mastered this.

      Written by Michelle Krebs on September 26th, 2018

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  • 18. How would you describe your personality?

      How to Answer

      Personality and character are two very different things. The interviewer is looking for more information on your traits vs. your integrity. Your example could include buzzwords such as introverted, energetic, and confident.

      Written by Michelle Krebs on September 26th, 2018

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  • 19. Walk me through a difficult situation you've had with a customer or patient.

      How to Answer

      Whether or not you are in a patient care role, we've all worked with a difficult customer. Describe the situation, your action, and the outcome, even if it wasn't good.

      Written by Michelle Krebs on September 26th, 2018

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  • 20. Northwestern Memorial Hospital seeks to hire those with strong problem solving skills. When were you able to successfully resolve a problem in the workplace?

      How to Answer

      Problem-solving and dispute resolution are critical skills to possess. Display to the interviewer that you are capable of problem-solving within the workplace. Talk about a time when you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue.

      Written by Michelle Krebs on September 26th, 2018

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  • 21. At Northwestern Memorial Hospital we seek to hire individuals who have ambitions of growing their career. Where do you see yourself in 3-5 years?

      How to Answer

      Every hiring manager would like to know that their investment of time and training will pay off. Assure the interviewer that you see this position as a long-term fit. How does this role with Northwestern Memorial Hospital fit into your longer-term plans?

      Written by Michelle Krebs on September 26th, 2018

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  • 22. Have you ever been involved in ordering medical supplies, maintaining inventory, or other types of health care related administrative duties?

      How to Answer

      The interviewer would like to know if you understand what it takes to keep on top of ordering medical supplies and inventory. Assure the interviewer that you are capable of foreseeing needs, and making the appropriate action. Highlight your ability to be responsible when it comes to related administrative tasks.

      Written by Michelle Krebs on September 26th, 2018

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  • 23. It is often said that a career in healthcare is a 'thankless job'. How can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?

      How to Answer

      The interviewer would like to know how they could continue to motivate you - even on the hardest of days. Do you need to have verbal recognition? Are you motivated solely by the success of your team? Talk to the interviewer about how you have stayed motivated in the past.

      Written by Michelle Krebs on September 26th, 2018

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  • 24. If you could expand your knowledge and expertise in any area of healthcare services, which would you choose?

      How to Answer

      The interviewer would like to dig deeper into your true areas of interest when it comes to healthcare services. They want to know that your passions align well with what Northwestern Memorial Hospital is offering. Talk to the interviewer about the areas of healthcare you would like to focus on most, and then tie that information in with what the position at Northwestern Memorial Hospital would be offering you.

      Written by Michelle Krebs on September 26th, 2018

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  • 25. Healthcare service companies require strong organizational skills and attention to detail. How do you ensure that your work is properly organized, and highly accurate?

      How to Answer

      The success of the healthcare industry thrives on the accuracy of information, and organization. Talk to the interviewer about the ways that you ensure accuracy and organization in your day to day activities. Perhaps you use a particular app or software. Maybe you are a pen and paper person. Whatever your method, be sure to highlight that you are successful in organizing your day.

      Written by Michelle Krebs on September 26th, 2018

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  • 26. In order to work for Northwestern Memorial Hospital, you must be able to pass a full criminal background check. Do you consent to a full background check?

      How to Answer

      Working in the healthcare services industry means that you are in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. Assure the interviewer that you are able and willing to pass a complete background check. If you have a criminal record, you must disclose this.

      Written by Michelle Krebs on September 26th, 2018

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  • 27. What is your patient care philosophy?

      How to Answer

      It's always a great idea to research the company before your interview. You want to get to know their care philosophy so that your answer can reflect what is important to them. What is the core of your care philosophy? Keep your answer concise yet sincere.

      Written by Michelle Krebs on September 26th, 2018

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  • 28. Tell us about a time you went above and beyond for a patient.

      How to Answer

      The interviewer wants to know that you won't be doing simply the bare minimum for your patients. The extra things make a difference. Give the interviewer a specific example of something you did that was extra special.

      Written by Michelle Krebs on October 1st, 2018

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  • 29. Walk me through your training and how it led you to where you are now in your career.

      How to Answer

      Take a few minutes to walk the interviewer through your formal post-secondary education as well as any on the job training. Talk about your most positive take-away's from your post-secondary experience and be sure to tie in how that experience will help you succeed in this position.

      Written by Michelle Krebs on September 26th, 2018

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  • 30. What is one thing you would change in your current job?

      How to Answer

      The interviewer wants to know what element of your job that might be causing you to look for another. Also, if there is a problem, the interviewer also wants to see if you can come to the table with a solution.

      Written by Michelle Krebs on October 1st, 2018

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  • 31. At Northwestern Memorial Hospital we seek to hire individuals who are passionate about health care. Tell me why you are passionate about health care.

      How to Answer

      Assure the interviewer that you are dedicated to a meaningful career in the healthcare services industry. The hiring manager would like to know that this position fits into your long-term plan and that, if hired, you would stay with Northwestern Memorial Hospital as long as possible.

      Written by Michelle Krebs on September 26th, 2018

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