30 Netflix Interview Questions & Answers
Table of Contents
- 1. Behavioral Questions
- 2. Career Goals Questions
- 3. Compatibility Questions
- 4. Competency Questions
- 5. Creative Thinking Questions
- 6. Critical Thinking Questions
- 7. Diligence Questions
- 8. Direct Questions
- 9. Discovery Questions
- 10. Diversity Questions
- 11. Education Questions
- 12. Experience Questions
- 13. Leadership Questions
- 14. Performance Based Questions
- 15. Technical Questions
Behavioral
1. At Netflix, we seek to hire leaders. Tell me about a time you took the initiative to improve work-related procedures.
How to Answer
Netflix has a lot to say about leaders and the leadership qualities they seek in those they hire. Netflix agrees that leaders demonstrate that 'we are all fallible and open to feedback.' They want to engage leaders who often ask what they can do better. You can find great information on their website and culture statement.
Netflix values leaders who accomplish a lot of work, demonstrate consistency and focus on the results before the process. Remember - they don't like to be rule followers, but they do admire accountability. Talk to the hiring manager about a time you took the initiative in the workplace.
Written by Rachelle Enns
1st Answer Example
"I recently made suggestions to my manager about the team messaging application we were using. I found a team-based app that offered a lower monthly cost with added features. He took the suggestion, and it has worked well for our team! The company was happy with the cost savings as well. I enjoy demonstrating leadership by presenting new ideas that can save money or simplify the process."
Written by Rachelle Enns
2nd Answer Example
"Last week, my boss had a personal emergency and could not make it in time for our monthly staff meeting. He called to ask me to take control of the meeting. I feel that I did a great job relaying the information, and my boss was thankful to me for stepping in."
Written by Rachelle Enns
3rd Answer Example
"In my current position, I took it upon myself to suggest improvements for how incoming calls were routed. After hearing direct feedback from customers on wait times and being sent to the wrong contact initially, I brought a few suggested improvements to my director. She enabled me to gather a small team to create a new customer routing process. In the end, I led the team in implementing a new voicemail system and process for routing incoming customer calls properly."
Written by Ryan Brunner on February 17th, 2023
Behavioral
2. Tell me about your greatest work-related accomplishment.
How to Answer
Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. It is okay to brag a little bit when answering this question. Show that you are proud of yourself and your career accomplishments!
Written by Rachelle Enns
Entry Level Example
"As a new graduate, I'd have to say that my greatest accomplishment to date is working my way through my undergraduate program, graduating with honors, and coming out of school debt free. While I dealt with stress and little sleep, I learned so much about myself and my abilities that I'm confident will benefit me in any role at Netflix."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"The greatest accomplishment in my career was graduating from University as an honors student while working full-time in a related field. This accomplishment showed me that I could dedicate myself to my career and reach the goals that I set for myself. It felt great to accomplish so much and receive recognition for my dedication."
Written by Rachelle Enns
2nd Answer Example
"My greatest work-related accomplishment was the management promotion I received at Amazon after just one year. I worked hard for that promotion and was thrilled to see my work and dedication rewarded. It kick-started my career."
Written by Rachelle Enns
Career Goals
3. We seek to hire highly ambitious people. Where would you like your career with Netflix take you?
How to Answer
Netflix has a significant range of available positions within a few departments, including Marketing, Engineering, Data, Employee Technology, Global Product Creative, and many more. Have you researched Netflix enough to know which departments suit you the best? Talk to the interviewer about your career ambitions related to the offerings at Netflix.
Written by Rachelle Enns
Entry Level Example
"This is a great question that I've put a lot of thought into when considering a new role. First and foremost, a fun and engaging atmosphere is important to me, and everything I've heard and learned from you today on Netflix makes me confident I've found that here. Knowing that I'd be joining an amazing environment, I would love a potential career at Netflix to help me develop new skills in data analysis and content editing. I'm willing and ready to further my education."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"I was excited to interview with Netflix because of the endless growth opportunities you appear to offer your high-performing employees. My biggest ambition is to be awarded a Senior UI Engineer position in the next three to five years."
Written by Rachelle Enns
2nd Answer Example
"What interests me most about your company is that there are so many options when it comes to career growth. Ideally, I would like to earn my way into a team lead role, then a Product Manager position in the Data, Analytics, and Algorithms department. I am interested in Cloud Infrastructure and would like to immerse myself in manipulating and analyzing data programmatically through Python, R, Spark, Scala, SQL, and more. Of course, I understand that this will take many years of dedication and hard work."
Written by Rachelle Enns
User-Submitted Answer
"What interests me most about your company is that there are so many options when it comes to career growth, Ideally, I would love to earn my way to the Country Lead AV Manager role in the coming years, and I am very much keen to get into creative & production lead of Netflix original content shows. Of course, I understand that this will take many years of dedication and hard work."
Written by an Anonymous User
Our Professional Interview Coach
Marcie Wilmot Reviewed the Above Answer
Great answer! The interviewer will appreciate your enthusiasm about their company and the country lead position in particular. You might want to consider adding more details to your answer to make it more memorable. For example, the question specifically mentions the company's interest in "highly ambitious people." Consider adding a few sentences that emphasize how you are a driven person by nature and then give an example or two of times when you've shown how motivated you are. Also, offer an explanation of why you are so interested in the country lead position in particular.
Compatibility
4. How do you feel about performance incentives?
How to Answer
The interviewer would like to know if you are motivated by financial incentives or rewards in the workplace. If you are not incentive-driven, you can clarify for the interviewer the other ideas in which you are best motivated. Discuss any performance incentives you may have earned in the past.
Written by Rachelle Enns
Entry Level Example
"I've never worked in a performance-based atmosphere that paid bonuses, commissions, or other incentives, but I think they would be great for the right roles. I'm a very motivated performer on the job and wouldn't hesitate to consider a position with performance-based incentives here at Netflix."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"I think performance incentives are important for driving people to get results. As a manager, I feel incentives give me some skin in the game and get my team engaged in the company's desired results."
Written by Rachelle Enns
2nd Answer Example
"I love performance incentives! In my current role, we have a few contents per year, primarily based on financial goals and project results. So far, I have one day off and coffee from Starbucks for a week! What types of incentives do you have for fun here at Netflix?"
Written by Rachelle Enns
User-Submitted Answer
"I do get motivated by incentives. Or at least, the fairer I feel that I'm being treated, the more motivated I am to go that extra mile. I enjoy working at a level where I can make an impact, but then my work needs to be recognized and appreciated. It's important to me that the incentives match the effort and performance I put in."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Very detailed response, which will be helpful to the interviewer.
Compatibility
5. What are your thoughts on Netflix's original programming?
How to Answer
Netflix distributed 8 billion dollars in 2018 alone to create original content. The service offers this content to hook viewers, creating loyal subscribers who eagerly await the next season of their favorite shows. If you are unsure of the best shows that Netflix produces, do a quick online search. You should recognize some very well-known titles. Some of Netflix's original content includes:
- Orange is the New Black
- Ozark
- Riverdale
- Stranger Things
- Black Mirror
Written by Rachelle Enns
Entry Level Example
"In all honesty, what drew me to this position at Netflix was the chance to say I'm part of the organization that brings great series like Ozark, Squid Game, and The Crown to the public. I'm a huge fan and know many others dedicated to other programs like Stranger Things and Wednesday."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"I believe that Netflix's original content rivals any content put out by major networks. Some of my favorite shows are Netflix originals, such as Stranger Things and Black Mirror. I think the start of original content creation was a genius move by Netflix."
Written by Rachelle Enns
2nd Answer Example
"Netflix is a true trailblazer, and its original content ensures loyalty from many subscribers. I watch more Netflix original content than anything else. This move to create original content has kept you miles ahead of your competitors."
Written by Rachelle Enns
User-Submitted Answer
"Original programming is everything, long term. You can spend $ on licensing titles, but in the end, have no control. Look at Disney. It's contributing roughly 70% toward new subscribers (at least in kids/family), and this year they launch Disney+ and remove their titles. Now what? Invest in IP. Once you have a hit, turn it into a franchise the way Sesame Street and others have done."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Your response shows a good understanding of the industry. Well done!
Compatibility
6. What are your thoughts on illegal streaming websites?
How to Answer
Netflix claims to be tough on piracy, and they want to know your thoughts on websites that offer this illegal content. Take note of the fact that Netflix has an anti-pirating team and a Global Copyright Protection Group. Netflix hopes they can eventually make piracy so socially unacceptable that nobody supports it. Their goal is also to swiftly remove unauthorized Netflix content from these piracy sites. Show the interviewer that you are tough on piracy and agree with the company's actions to fight the theft of copyrighted material.
Written by Rachelle Enns
Entry Level Example
"In my eyes, it's theft and takes away from the artists and creators of content. My moral compass has never allowed me to take part in illegal streaming, and I'm glad that Netflix takes a hard stance against it."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"I think that illegal streaming websites are a major problem and a completely unacceptable way to find and consume content online. If hired to work at Netflix, I would do everything possible to help your anti-piracy team make headway."
Written by Rachelle Enns
2nd Answer Example
"Piracy is a growing problem, and I fully support every effort that Netflix puts towards anti-piracy and the theft of copyrighted content."
Written by Rachelle Enns
Compatibility
7. At Netflix, we take pride in our ability to stay one step ahead of our competitors. How will you contribute to this trend?
How to Answer
Research Netflix and its most vigorous competitors before your interview. What does Netflix do best, and who is trying to do it better? It can be challenging to pinpoint who Netflix competes with; however, the bigger stand-outs include Amazon and Hulu. Speak openly with the interviewer about your ability to work competitively and how you plan to contribute to the continued success of Netflix.
Written by Rachelle Enns
Entry Level Example
"I can see myself thriving in a competitive environment where I am part of a winning team. I've been a competitive athlete from a young age and am confident that I can bring my dedication to training and practicing in athletics to the workplace here at Netflix."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"I believe the best way to stay ahead of your competitors is to pay attention to the fine details. When you put out a great product, others will try to mimic your work, but they will cut corners because they will feel rushed to get it out on the marketplace first. I will contribute to the success of Netflix by committing my most attentive work to you every day."
Written by Rachelle Enns
2nd Answer Example
"I think the best way to stay ahead of competitors is to keep your user experience as simple as possible while remaining innovative. People want simple, easy websites they can quickly learn and navigate. Your competitors tend to overcomplicate their products. I offer clean and consistent work that your buyers would relate to."
Written by Rachelle Enns
User-Submitted Answer
"I think one of the important steps to stay ahead of our competitors is to know where they are, what they are doing, and what they're planning to do. I will closely monitor the competitors to make sure we are aware of their movements. At the same time, I'll try to identify relevant consumer insight and their potential unmet needs in order to develop a product/service that is truly relevant to them."
Written by an Anonymous User
Our Professional Interview Coach
Stephanie Cafaro Reviewed the Above Answer
You have a great plan in place to stay abreast of current trends while giving Netflix a competitive edge over other companies!
Competency
8. In your opinion, what has been the biggest advancement in streaming technology this past year?
How to Answer
Display that you have an invested interest in the technology industry by discussing your thoughts on recent advancements. Mention how you stay current on industry changes and new technology.
Written by Rachelle Enns
Entry Level Example
"For me, the reintroduction of nostalgic shows and movies has been great and provided great family time for us and our kids. Netflix has rebooted some great classics, including Cobra Kai. We've enjoyed going back to watch the Karate Kid movie and then getting into the series."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"This year has seen many great advancements in streaming technology. Recently, I read an article on what to watch for streaming this year. The one that stood out most to me was the topic of Virtual Reality and 360 video streaming. The article mentioned that experts believe immersive content is becoming more accessible and more of a focus now."
Written by Rachelle Enns
2nd Answer Example
"A lot of people complained in the past about the latency on live broadcasts and other interactive broadcasts. Often, when streaming, the viewer is behind a few seconds, which may seem trivial, but it's a real issue for live shows that are audience interactive. I will use American Idol, for example, where the viewers text in their votes. I know there has been a call for internet-delivered content to offer higher speeds, and this year alone, we are already seeing latency improvements up to five seconds which is incredible."
Written by Rachelle Enns
Competency
9. This role with Netflix is highly technical. What is your understanding of this position and the responsibilities that come with it?
How to Answer
Netflix's job postings are always clear and concise, so you should be able to determine what they are looking for in this role. Assure the interviewer that you understand the technical requirements required for this job. Research and thoroughly consume the information provided in the Netflix job description. Keep your answer to the point.
Written by Rachelle Enns
Entry Level Example
"From what I read in the job description when I applied here at Netflix, this role will entail me coordinating and scheduling large meetings, processing travel and expense reports for leaders, and preparing slide decks for the team. I have extensive experience in PowerPoint and other systems for creating robust presentations. I also have great experience coordinating calendars and scheduling meetings. With the right orientation, I'm confident I can hit the ground running in this role."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"After researching the role online, I know you seek a Senior Full Stack Engineer with an interest in streaming data science. The technical requirements that you would like to see include JavaScript and Rich. I am well versed in the tasks and programs you are asking for and am confident that I meet the strict requirements to perform in this role successfully."
Written by Rachelle Enns
2nd Answer Example
"My understanding is that you seek a candidate with exposure to technologies such as Hadoop, Spark, Druid, and ElasticSearch who can train junior employees. I am an expert in all four of these technologies. Do you have any questions about my technical expertise?"
Written by Rachelle Enns
User-Submitted Answer
"From my understanding, this role requires me to both develop strategy and tactical execution for a 360 campaign, while also be able to act as a collaborator. I believe, given my experience as both a Strategic Planner and a Client Service, I have what it takes to fulfill such requirements."
Written by an Anonymous User
Our Professional Interview Coach
Stephanie Cafaro Reviewed the Above Answer
This response shows that you have done your research and understand the job requirements. In order to improve the impact of your response, you may wish to change the phrase "I believe" to "I am confident that,"
Creative Thinking
10. We encourage innovation at Netflix. What does innovation mean to you?
How to Answer
Netflix references innovation thoroughly in workplace culture documents which you can find online. Because 'innovation' is an often misused word with room for interpretation, it's essential to understand what innovation means to them. Here are some of Netflix's words on innovation:
- You create new ideas that prove useful
- You re-conceptualize issues to discover solutions to hard problems
- You challenge prevailing assumptions and suggest better approaches
- You keep us nimble by minimizing complexity and finding time to simplify
-You thrive on change
Talk to the interviewer about a time when you have created a new product or service.
Written by Rachelle Enns
Entry Level Example
"In this position at Netflix, innovation would mean always having a watchful eye for process improvements and being open with my team and leaders on my thoughts for doing things. I'm not a complacent individual and would look forward to contributing to Netflix's value of being innovative in all that they do."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"In my previous role, I was fortunate enough to introduce my company to the idea of a gold-level service where we added service options on top of our general customer service. Our customer base responded positively, and we kept the program running for a few years. To me, innovation is creating new products and services that are useful to customers and also help my company stand out further in their space."
Written by Rachelle Enns
2nd Answer Example
"I fully agree with Netflix that innovation means being someone who thrives on change and remains nimble in their work. Innovation can mean creating a new and powerful idea, and it can also mean simplifying an existing one."
Written by Rachelle Enns
Creative Thinking
11. Netflix has over 130 million subscribers. How do you think we can attract an even larger customer base?
How to Answer
Netflix realizes that they have the majority of the market when it comes to subscribers and streaming services. With that said, their growth has slowed slightly over the years. The interviewer is interested in seeing if you have any unique ideas for gaining an even larger subscriber base. Tap into your creative thinking and suggest how you think Netflix could grow larger.
Written by Rachelle Enns
Entry Level Example
"The opportunity to work for an organization that isn't complacent with its dominant stance in the market is very promising to me. From my experience, I think a lot of the baby boomer generation has yet to take hold of the streaming services that could benefit their home entertainment in many ways. I think there would be great advertising methods to attract and retain them as customers."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"In the case of Netflix, where you have so many subscribers already, I feel that a great focus could be expanding those 130 million subscribers rather than zeroing in on new customers. The ones who are already loyal may benefit from other services such as third-party content sales or podcast streaming."
Written by Rachelle Enns
2nd Answer Example
"Netflix is by far the giant in content streaming services. To attract an even larger customer base, I would recommend having content that is searchable by language and then advertising to countries where Netflix may not be as prominent."
Written by Rachelle Enns
Creative Thinking
12. If you owned Netflix, how would you spend the advertising dollars?
How to Answer
The interviewer would like to know if you have any unique ideas related to how Netflix can market themselves and expand their client base. There is no one right answer to this question; however, 'I don't know' would be an inadequate response. Here are some current ways to advertise:
- Commercials on other streaming apps like Spotify
- Affiliate marketing
- Instagram Ads
- YouTube Ads
- A trending Twitter hashtag
- Pinterest advertising
Written by Rachelle Enns
Entry Level Example
"Knowing that I have older family members that still have yet to get into Netflix, I would target the 50+ age range because I know there are many great viewing opportunities for them. From what I've heard, most don't realize the monthly dollars they could save by converting over to streaming services."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"I see the odd ad for Netflix online, which is a great place to advertise, especially for a company based on online streaming. If I owned Netflix, I would recommend advertising on other streaming platforms such as Spotify."
Written by Rachelle Enns
2nd Answer Example
"I have always been a fan of contest marketing, whether through Instagram contests or video contests online. I believe that a trending hashtag would be very effective as well. People seem to enjoy interactive experiences, especially from brands as well known as Netflix."
Written by Rachelle Enns
Creative Thinking
13. Tell me how you think Netflix can best compete with Amazon Prime Video.
How to Answer
When it comes to online streaming, competition is tight. Amazon may offer more flexibility in pricing and 4K video options; however, Netflix arguably provides better customer support and ease of use. Netflix is also known for having a better user interface, making it simple to navigate - even for those who are not self-proclaimed techies. Do your research to find the ways you feel Netflix can gain a further edge over its largest competitor, Amazon Prime Video.
Written by Rachelle Enns
Entry Level Example
"I know many people have picked up Amazon Prime Video for their live sports and have gotten their feet through the door there. I'm not sure how Netflix feels about those picking up Amazon Prime for that sole reason, but looking into that demographic could be significant."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"I believe the best way for Netflix to compete with Amazon Prime is to continue being aggressive in creating and releasing original content like 'House of Cards,' '13 Reasons Why,' and 'Ozark.' These shows are well received and give Netflix a definite edge."
Written by Rachelle Enns
2nd Answer Example
"I think that Netflix is still the king of online streaming; however, Amazon seems to be more competitive in pricing and add-on services. For that reason, I think that Netflix could consider a discounted rate for longer service commitments."
Written by Rachelle Enns
Critical Thinking
14. Looking at our products and services, what do you think we do better at Netflix than any of our competitors?
How to Answer
Before your interview, research Netflix and any awards or recognition they have recently received. In their industry and competitive space, where do they stand out? Speak positively about the organization's recent achievements to show that you are interested and engaged in their work.
Written by Rachelle Enns
Entry Level Example
"As a consumer that uses both Netflix and a few of your competitors, it's easy to see that you have many competitive advantages in your market. I think the usability of your system speaks most to the general public and will keep your customers subscribed for years to come."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"I know that Netflix receives recognition for producing original content. Not only that, but your content is high quality and rivals programming from some of the world's biggest networks. You are a trailblazer in this particular arena which is impressive."
Written by Rachelle Enns
2nd Answer Example
"Netflix truly started the 'cord-cutting' trend of consumers canceling their cable. This trend came only from true customer satisfaction with your programming and service. The customer service standard at Netflix puts most businesses to shame. I genuinely believe these factors are among the biggest reasons why Netflix has been so successful."
Written by Rachelle Enns
User-Submitted Answer
"Apart from buying licenses of great movies, I think the most prominent factor that makes Netflix very successful is the fact that Netflix is also a great content creator. Netflix has produced a wide variety of quality original content that is unmatched by its competitors."
Written by an Anonymous User
Our Professional Interview Coach
Stephanie Cafaro Reviewed the Above Answer
It's clear that you've researched Netflix and understand how the company stacks up in comparison to competitors. My only suggestion is that, since you mention quality original content, you be a bit more specific by providing a few examples of the original content that you're referencing.
Critical Thinking
15. In your opinion, why do people still pay for cable television?
How to Answer
The interviewers at Netflix are curious to know your thoughts on cable versus Netflix. Of course, there are some things that Netflix cannot yet satisfy, such as local news or live sporting events. Talk to the interviewer about why you believe certain people have cut the cable cord and why some are still hanging onto expensive cable solutions.
Written by Rachelle Enns
Entry Level Example
"I think a bit still has to do with tradition because that is what people have always done. Local stations for news and weather are very important to most, and I think people see utilizing an antenna for those as taking a step back. But with new digital programming, it's not."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"I had both cable and Netflix at one point. I found that cable was good for the hockey and football games I wanted to watch, and then most of my favorite shows were available to stream on Netflix. I think this is the reason people choose to keep their cable."
Written by Rachelle Enns
2nd Answer Example
"Access to local news and a few live sporting events are the only reasons I could see someone remaining committed to cable. Netflix meets nearly all of my television and movie needs; however, I understand that many people spend more time watching television than I do."
Written by Rachelle Enns
Diligence
16. How do you stay up-to-date on new technologies and trends in this industry?
How to Answer
A potential employer will gauge 'fit' by determining if you are passionate about your particular industry. Show the interviewer that you are passionate about your industry by openly discussing how you stay on top of industry trends.
Written by Rachelle Enns
Entry Level Example
"Because this would be a new industry for me, I don't currently follow and stay educated on trends in streaming media. But I am willing and ready to jump into the resources you recommend if I am offered the position. In my current role, I read industry publications and newsletters every week to get firsthand knowledge of new trends and research."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"I keep up to date on new technologies and trends through several sources. I follow the TED blog so that I can learn from industry leaders as well as read multiple articles online per week. My favorite resource at the moment is Streaming Media Magazine. I am also very open to new suggestions!"
Written by Rachelle Enns
2nd Answer Example
"Of course, the Netflix blog is in my repertoire, as is Mashable and The Verge. I also keep up on new trends in this industry by taking additional coursework online whenever possible."
Written by Rachelle Enns
Direct
17. What was one question you didn't want me to ask today?
How to Answer
This question can stand in for the common 'What is your greatest weakness.' The interviewer expects you to be unprepared because it's an unusual way of asking a question. You may be less scripted than other points in your interview, and the interviewer wants to see how you deal with that.
Two scenarios commonly play out: either a candidate blurts out a weakness, or they pause and respond with something thoughtful. This question gives the interviewer information about you and a good sense of whether you can think on your feet and answer a tricky question. Use this as an opportunity to show how weakness can be a strength or explain something they have not yet asked but may be an objection to you getting the job. It is then up to you to overcome the opposition.
Remember, it is okay to pause and be thoughtful about your response rather than blurting something out or seeming too rehearsed. Be prepared, but be sincere in your replies.
Written by Rachelle Enns
Entry Level Example
"As you looked at my resume, I was a bit fearful of the two-year gap I had in my employment history starting five years ago. When our first child was born, I wanted to spend her first two years with her, and my husband and I decided he would be the only one working. We made a lot of concessions to be able to do that, but it is time I wouldn't change or take back for anything."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"I suppose I did not want you to dig into why I applied three years ago and rescinded my application. I feel embarrassed about it because I thought I was ready to leave my current organization and decided that, to be the superstar I wanted to be at Netflix, I needed a bit more time and experience. I know that in these past three years, I have learned everything I need to know to shine here, and I can't wait to put those last three years of learning and growth into action."
Written by Rachelle Enns
2nd Answer Example
"I didn't want to discuss why it took five years to graduate college. I was working full-time while attending college and double majoring. Initially, I was taking the full course load and working full time, then eventually, I also switched my major, which added a semester. At that time, I hunkered down and upped the course load while working full-time. So, while it may have taken me longer, I learned a lot both in and outside the classroom, including time management and upping productivity. I know these are important skills that I bring to any position, and I look forward to leveraging them here at Netflix."
Written by Rachelle Enns
User-Submitted Answer
"Philosophically, questions are what I thrive on, and finding the ones I don't want to face are in fact the ones I know I grow the most from. So I embrace the hardest or ugliest questions. However, I'd say it would likely be around hierarchy and office politics. When ideas, suggestions, or orders come into the space and they come from a place of fear or ego, I struggle to play along for the theater of it."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Good! This is a thoughtful and genuine response, showing the interviewer a lot about your personality and preferences when it comes to your workplace environment.
Direct
18. Have you ever broken a confidentiality agreement?
How to Answer
Companies will have confidentiality agreements for a variety of reasons. These could be to protect their trade secrets or to ensure that you do not bring any intellectual property over on the occasion that you quit or are terminated. Talk to the interviewer about your thoughts on confidentiality agreements.
Written by Rachelle Enns
Entry Level Example
"While I have never had to formally sign a confidentiality agreement, I understand why it is important for any role here at Netflix. I am ready to comply with all confidentiality policies if I'm fortunate enough to be hired. I'm privy to confidential sales and new product information in my current position and always keep that information secure."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"I never have, to my knowledge, broken a confidentiality agreement. Despite my reasons for leaving a position, I would never choose to hurt a previous employer in any way."
Written by Rachelle Enns
2nd Answer Example
"A confidentiality agreement has never bound me; however, I would never knowingly break an agreement."
Written by Rachelle Enns
Direct
19. How would you rate your performance in this interview so far?
How to Answer
The interviewer would like to know if you are satisfied with your interview performance. If your interview were a flop, you would know; it's much better to directly address your performance than try to sweep it under the rug.
Written by Rachelle Enns
Entry Level Example
"I hope I didn't come across as too nervous at the beginning of the interview because I surely was. This is a dream job for me here at Netflix. I would rate my interview as a B+ so far, and I'm happy to answer any clarifying questions you may have before the interview concludes."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"I am not sure if I have been able to portray myself 100% accurately in this interview, although I am trying my best. If there is anything more I can clarify for you, I would be happy to do so."
Written by Rachelle Enns
2nd Answer Example
"I would rate my performance as an 8/10. I am happy with how I answered most of the questions; however, I stumbled a bit when you asked me about my expertise with Java and Python. Could I further clarify for you?"
Written by Rachelle Enns
Direct
20. We take privacy and confidentiality very seriously. Are you willing to sign a non-disclosure agreement if hired?
How to Answer
Signing a non-disclosure agreement is quite common in the software and technology industry. If hired, you will likely become privy to trade secrets and innovative projects that must remain confidential. Talk to the interviewer about your willingness to sign an agreement. If you are currently under a non-disclosure or non-compete agreement with your present employer, now is the time to discuss that.
Written by Rachelle Enns
Entry Level Example
"I'm certainly able to comply with any of Netflix's pre-employment requirements, including signing a non-disclosure agreement. Since I've never signed a non-disclosure agreement, can you elaborate on what the agreement entails?"
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"I have signed non-disclosure agreements in the past, although I am not currently under one. I see the importance of agreements like this and am most willing to comply."
Written by Rachelle Enns
2nd Answer Example
"I am happy to review any privacy and confidentiality agreements you have."
Written by Rachelle Enns
Direct
21. Do you know anyone who works for us?
How to Answer
Did you know, according to Forbes, that people with a friend at work are 7x more likely to engage in their work fully? The interviewer would like to see if a friend referred you to this position, a former co-worker, or an industry acquaintance. This question is another way for the interviewer to ask where you heard about the role and if you have any connections from within. You can keep your answer brief and to the point.
Written by Rachelle Enns
Entry Level Example
"Yes, a close friend recommended that I apply for this role at Netflix because he knew I had what it takes to succeed in this job. He's on your customer service team here in California and has nothing but the best to say about a career here."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"I do not personally know anyone who works for Netflix; however, I am connected with a couple of your employees on LinkedIn due to common group interests. I look forward to getting to know your team!"
Written by Rachelle Enns
2nd Answer Example
"My former manager now works for Netflix in a different department. His name is James Smith. He's a great guy! I would be happy to fill out any referral paperwork if you wish."
Written by Rachelle Enns
Discovery
22. How long have you been a Netflix subscriber? What is your favorite feature, and what would you change?
How to Answer
If you are applying to Netflix, you should have an active Netflix membership. The cost is low, and the research you can conduct will be priceless. The only wrong response to this question is to say you do not have a subscription.
Netflix has a few unique features, including:
- The dramatically lower cost compared to cable
- High-quality original content
- The platform works on a multitude of devices, including smartphones and Xbox
- Multiple, simultaneous logins are allowed
- The platforms can learn your likes and make personalized suggestions
- The ability for multiple users to share one account without affecting recommended shows
Written by Rachelle Enns
Entry Level Example
"My family cut our cable and satellite cords three years ago, and we haven't looked back. We subscribed to Netflix for probably two years before that. My family loves the watch on the go feature, which is great for road trips with kids. Being a huge fan of documentaries, I can't get enough of them and would love to see more original documentaries make it to Netflix."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"I have been a Netflix subscriber for the past three years. I believe the original content is high quality with thousands of other show options and incredible pricing."
Written by Rachelle Enns
2nd Answer Example
"My favorite Netflix feature is that your platform learns what I like and makes recommendations based on past viewing behaviors. It takes the guesswork out of which series to binge-watch next! I have been a dedicated subscriber since 2011."
Written by Rachelle Enns
Discovery
23. What do you think you will like about this role with Netflix?
How to Answer
The interviewer wants to hear what you are looking forward to learning and experiencing in this new position. Talk about what excites you! Share how this position will challenge you and help you grow. New opportunities are a chance for you to demonstrate your skills. Be specific and share your passion for this new role.
Written by Rachelle Enns
Entry Level Example
"Coming to work at Netflix appeals to me because I would relish working for an organization that so many people around the world recognize and trust. I also love that I'll have the opportunity to support the teams making important decisions on current and future programming."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"I look forward to helping Netflix continue paving the way for streaming and changing how people view entertainment. The original content that Netflix produces is also a factor that excites me. This role will far surpass any typical software development position, and that is thrilling to me."
Written by Rachelle Enns
2nd Answer Example
"I am looking forward to getting more experience in UI and feel that Netflix is the best place for me. You have a great reputation for creating a beautiful and easy-to-use platform that customers find trustworthy and easy to navigate."
Written by Rachelle Enns
User-Submitted Answer
"I look forward to helping Netflix continue paving the way for streaming and changing the way people view entertainment. The original content that Netflix produces is also a factor that excites me. Why the role excites me because it lets me develop a fun engaging narrative behind the scene of the content in collaboration with multiple partners in publicity, marketing and what thrills me the most is learning new skills on the go."
Written by an Anonymous User
Our Professional Interview Coach
Marcie Wilmot Reviewed the Above Answer
This is a great answer because you show sincere enthusiasm for this particular role and you talk about what Netflix does. You also talk about what you'll get to do within the role - developing engaging narratives and collaborating with others - and show an eagerness for these types of responsibilities. Nice job! Perhaps consider adding a sentence or two that explains why you are so passionate about developing narratives in collaboration with others.
Discovery
24. Culture fit is important to us at Netflix. How would you describe your personality?
How to Answer
Netflix has an entire document available online related to the culture they have created within their organization. The more you read, the more you will see that their model is for people who ask for excellence from themselves, their employer, and their colleagues.
These are the ways that Netflix aims to create a culture of excellence:
- Encourage independent decision-making by employees
- Share information openly, broadly, and deliberately
- Be extraordinarily candid with each other
- Keep only highly effective people
- Avoid rules
Discuss with the interviewer how you would describe your personality, keeping these core needs and values in mind.
Written by Rachelle Enns
Entry Level Example
"If I'm fortunate enough to get my foot in the door at Netflix, you'll quickly find that I am a team-focused person that is always respectful to my colleagues. I'm a great communicator that would bring a passionate and curious approach to my work at all times, all while having the desire to develop my skills here."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"I would describe myself as a doer. I like to give and receive feedback, which I implement immediately. I am adaptable and not stuck on particular rules. I believe in flexibility and creativity while remaining considerate to my employer and coworkers."
Written by Rachelle Enns
2nd Answer Example
"I believe my personality will fit well with the Netflix culture since I am an independent decision-maker who widely accepts and implements feedback."
Written by Rachelle Enns
Diversity
25. When have you worked among a diverse group of people?
How to Answer
Netflix has a clear statement available online related to diversity and inclusion. They say it takes diversity of thought, culture, background, and perspective to create a truly global internet TV network. Discuss with the interviewer how you plan to contribute to their diverse workplace culture and assure them that you can handle an environment that offers diversity.
Written by Rachelle Enns
Entry Level Example
"Over the last four years in college, I was exposed to a culturally diverse atmosphere for the first time, and I learned so much about myself and others. I loved learning about the ways people different from me think and act in different situations, and this made me more aware of my thoughts and behaviors. I'm excited to enter the workforce in a culturally rich atmosphere like Netflix, where a wide array of people sparks great ideas and innovations."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"I have worked with diverse groups of people most of my career, including my time at university. I am most comfortable and happy in this environment because it offers a great learning opportunity."
Written by Rachelle Enns
2nd Answer Example
"I have worked in a diverse environment my entire marketing career. A successful tech company should embrace diversity of all kinds. It's what spurs creative and innovative ideas!"
Written by Rachelle Enns
User-Submitted Answer
"With an international background from both studies and work, I've cooperated with various diverse groups of people and learned how culture plays a role in performance. For instance, Asian cultures are known to be collectivistic, whereas European countries tend to be individualistic. Working in teams, one has to consider how each person's traits stem from their culture and collaborate with that in mind."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
Your answer is thorough and well thought out. I would avoid making collective statements about specific cultures; however. Your answer is complete enough without those statements.
"With an international background from both studies and work, I've cooperated with diverse groups of people and learned how culture plays a role in performance. Working in teams, one has to consider how each person's traits stem from their culture and collaborate relative to that."
Education
26. We prefer to hire employees with an education in computer science or another related field. Walk me through your post-secondary education and training.
How to Answer
The interviewer will likely have an idea of your educational background from your resume. They are asking you to take a few minutes to bring the experience to life for them! Tell the interviewer about your major and any special academic recognition you received. Discuss the strengths gained during your post-secondary training and how those skills will help in your new position with Netflix.
Written by Rachelle Enns
Entry Level Example
"As you can see from my resume, I don't have a bachelor's degree in computer science or a related field, but my work experience over the last three years has prepared me well for this role at Netflix. I'm also very trainable and can easily pick up on new technical concepts."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"I completed my Bachelor of Applied Technology from Carnegie Mellon University in 2004. During that time, I specialized in Data Management and Analysis. I graduated with a 3.99 GPA, one of the top students in my class."
Written by Rachelle Enns
2nd Answer Example
"I recently completed my Diploma in Information Technology. I also have a great deal of on-the-job training and certifications, all listed on my resume. One of the biggest takeaways from my post-secondary experience was learning how to manage my time while working on multiple projects successfully. I perfected my multi-tasking skills and look forward to bringing those to work for Netflix."
Written by Rachelle Enns
User-Submitted Answer
"I received my Bachelor's Degree in business administration, majoring in Marketing with a second class honor. My Master's Degree was in Creative Advertising. And during my time here, I had won 2 advertising awards for students, one in the UK and one in Thailand. Therefore, I think I prove myself to be a strategic thinker, while also be able to translate strategies into something creative."
Written by an Anonymous User
Our Professional Interview Coach
Stephanie Cafaro Reviewed the Above Answer
This is a well-rounded response; although you do not have a background in computer science, you do a great job of highlighting your educational background and transferrable skills.
Experience
27. Have you ever had to contact Netflix customer support? If so, describe your experience.
How to Answer
Netflix is known for its fantastic customer support. The interviewer would like to know your experience with their company. Of course, your response should remain positive. If you did not have a good customer service experience with Netflix, you can be honest but be sure to end positively.
Written by Rachelle Enns
Entry Level Example
"I never have, but a couple of friends told me about their customer services experiences when I told them I was interviewing with Netflix. They had nothing but great things to see, including a very short wait time and total responsiveness. With these thoughts and what I've learned today from you, it's easy to see that this organization is focused on their customers."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"I have heard many excellent things about Netflix customer service. I have had three amazing experiences and one average one, which was a one-off. I had called a few times after receiving error codes that I could not figure out. The wait time was short, and the agent was knowledgeable and energetic."
Written by Rachelle Enns
2nd Answer Example
"Thankfully, my Netflix service has always worked seamlessly. I like that you have various support methods, and I hear that the wait time is quite short."
Written by Rachelle Enns
Leadership
28. We want to hire people with a desire to lead others. How many people did you supervise at your last position?
How to Answer
Netflix likes to promote leaders who display good judgment, excellent communication skills, curiosity, courage, passion, selflessness, innovation, inclusion, integrity, and impactful work.
Discuss with the interviewer your level of responsibility in your current position. If you have managed larger teams than you currently do, you can also discuss that particular role from your work history.
Written by Rachelle Enns
Entry Level Example
"While I haven't had any direct reports over the last four years of my career, my team and supervisor have always seen me as a natural leader. Among my current team, I like to lead by example and be a positive communicator. I believe in recognizing team members for great performance and allowing everyone to have vital input on important decisions."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"I supervise 12 employees with an overall portfolio responsibility of $24MM. In my role before this one, I managed 23 employees but with a smaller portfolio of $6MM. I can handle a large group of employees because I focus on making an impact as a team and communicating clearly. I also lead by making excellent judgment calls that benefit the team."
Written by Rachelle Enns
2nd Answer Example
"Although I did not officially supervise anyone in my most recent position, I always looked for opportunities to lead or mentor the more junior staff. I base my work on integrity and inclusion, which I know are traits that Netflix highly values."
Written by Rachelle Enns
User-Submitted Answer
"My last two projects had a team size of 24, both that I managed remotely. I wouldn't call it "supervising," as I only bring people on my team where I want to set them up for success and get out of their way to perform. Each week we had a very useful sprint planning check-in and goal setting. I was to ensure all goals met, nothing falls between the cracks, and that nobody has any roadblocks, and is enjoying the process. During the week we had speedy check-ins."
Written by an Anonymous User
Our Professional Interview Coach
Kevin Downey Reviewed the Above Answer
Your style of leadership could work very well for Netflix. You show confidence in your hiring choices, which is a wonderful thing! I’ve rearranged your answer, emphasizing certain points to showcase your talents.
"My last two projects, which I managed remotely, each had a team size of 24 hand picked individuals. I was careful to choose those who were effective communicators and are self-directed in their work. Once I get everyone on the same page, they required very little supervision. Other than brief check-ins and a weekly sprint planning check-in and goal setting, I got out of their way to allow them to perform. I ensured all goals met, nothing fell between the cracks, and that nobody had any roadblocks, enjoying the process. Both times we delivered way ahead of our deadlines, exceeding expectations."
Performance Based
29. How was your performance measured in your most recent role?
How to Answer
The interviewer would like to understand better the key performance indicators you needed to meet in a more recent role and how precisely those KPIs were measured. A good interviewer will recognize that the top candidates always understand how their performance is measured and where they landed regarding their performance against others in a similar role.
It is a red flag to an interviewer if the interviewee responds with 'I don't know,' or worse yet - 'My company didn't measure my performance in any way.' Every company pays attention to employee performance metrics; it's just that some ways are more evident than others.
Some ways that your employer might measure your performance:
- The rate of absence, late days, and sick days
- Setting specific objectives for you related to a task
- Amount of defective work submitted or amount of work returned
- Human Capital ROI
- Error counting
- Timed tasks
- Employee retention rates (for managers)
- Revenue Per Employee or Profit per FTE (Full Time Equivalent)
- The willingness of clients to recommend you or your work
- Feedback provided by coworkers and management
- Number of sales
- Scheduling errors
- Safety days
- First- call resolution or call quality and handling (primarily for call-center environments)
- Quality of contacts generated
Written by Rachelle Enns
Entry Level Example
"In my current administrative assistant position, I receive annual reviews from my director. My company utilizes peer reviews as part of this process, and I have always been rated high on all levels of my work. My colleagues and leaders I support consider me a great team player, a positive person, and a person that is willing to do anything to get the job done well."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"In my previous role as a content marketer for a cable company, I was measured by a range of social media analytics, client feedback, overall client satisfaction, and project churn rate. My KPIs were always sitting about 20% above expectations."
Written by Rachelle Enns
2nd Answer Example
"We had online customer surveys in my most recent role. Another KPI was the number of services upsold per transaction. I was consistently in the top 10 out of 100 for our region."
Written by Rachelle Enns
User-Submitted Answer
"First and foremost, nobody got kidnapped, injured, or killed. We took a significant risk bringing 200 people from 40 countries to the coast of Kenya and into the Indian Ocean with Somali Pirates.
Following that was participant experience, the quantity of content generated and shared, following year tickets purchased, that we were profitable, and on-going engagement within the community."
Written by an Anonymous User
Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer
This sounds intense, and very interesting! Be prepared for followup questions from the interviewer, depending on how engaged they are. Good response.
Technical
30. What would you consider your technical specialty?
How to Answer
Do you have any particular areas of interest or ability? Talk to the interviewer about your strengths and highlight any specific skills. It's a great idea to mention skills listed in the Netflix job description. If there is a related area of interest where you'd like to expand your capabilities, you can discuss those as well.
Written by Rachelle Enns
Entry Level Example
"I would consider my best technical skills to be word processing, managing Outlook calendars, and setting up and creating Google Docs for teams. If I am fortunate enough to join your team at Netflix, I would be able to jump right in and get to work on these skills from day one."
Written by Ryan Brunner on February 17th, 2023
1st Answer Example
"Computer Science and technical ecosystems have always been a solid area for me. I am interested in how network communication improves our daily lives and business efficiency. I see you are looking for network communications experts, which is what caught my eye when I first saw your job posting."
Written by Rachelle Enns
2nd Answer Example
"I have been focusing my career on mastering JavaScript and Node ecosystems, and I also have cross-platform app development expertise."
Written by Rachelle Enns
User-Submitted Answer
"I am a strategic thinker with a creative mind. With over 6 years of experience in advertising agencies, I took part in consumer insight research, strategy & IMC plan development, as well as the creative concept development for clients in various industries. So when I first saw your job posting, it really piques my interest that you're looking for a person who can run an IMC campaign."
Written by an Anonymous User
Our Professional Interview Coach
Stephanie Cafaro Reviewed the Above Answer
In the "Revised Answer" section, I have suggested a slightly revised response to this question.
"I am a strategic thinker with a creative mind. I have over 6 years of professional experience in advertising agencies, and I have contributed to consumer insight research, strategy and IMC plan development, and creative concept development for clients in various industries. My interest was immediately piqued when I read this job posting and saw that this role will be responsible for running an IMC campaign, as I am confident that I would excel in this area."