Netflix Recruiter Interview Questions & Answers
Below is a list of our Netflix interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Table of Contents
- 1. Behavioral Questions
- 2. Communication Questions
- 3. Compatibility Questions
- 4. Competency Questions
- 5. Diligence Questions
- 6. Diversity & Inclusion Questions
- 7. Education Questions
- 8. Experience Questions
- 9. Leadership Questions
- 10. Performance Based Questions
- 11. Personal Questions
- 12. Scenario Based Questions
- 13. Teamwork Questions
Behavioral
1. Netflix is looking for a Recruiter with experience mapping target companies, leveraging open source communities, and using creative sourcing techniques. Tell us about a time you utilized your industry network to source exceptional talent.
The Goal
The interviewer wants to know more about your creative sourcing techniques. The goal of your response is to take the interviewer through your methods for sourcing and engaging top-tier talent.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
As a Netflix Recruiter, you must be creative and competitive in your sourcing techniques. Talent mapping and leveraging open source communities are a few specific methods for uncovering candidates in a competitive industry.
- Talent Mapping: This term describes the practice of building an organizational chart to determine where viable candidates within your competing companies might be hiding. Talent mapping ensures that you don't miss a potentially excellent candidate because you spend time looking through the cracks. For instance, talent mapping might uncover that you should entertain one of your candidates' leaders who is more suited for your open position.
- Open Source Communities: A group of people (typically developers) who collaborate on building a product of shared interest. You can find open source communities online in places such as GitHub.
- Other Creative Sourcing Techniques: Moving your recruitment efforts beyond Boolean search and your company's ATS; consider other methods such as reaching out to potential candidates on platforms such as Medium or checking in with your competitors' newest hires and temperature test them for job satisfaction.
Written by Rachelle Enns on April 19th, 2022
How to Answer
Talk to the interviewer about your creative candidate sourcing skills. Show that you understand the efforts you will need to be an impactful recruitment partner in an industry that often requires highly competitive talent attraction and candidate sourcing strategies.
Include a brief story describing when a specific creative sourcing technique helped you find and hire a terrific candidate. You can use the STAR answer method for delivering your story-based response. STAR is an acronym for Situation, Task, Action, Result.
- Situation: Provide the contextual information the interviewer needs to know to make sense of your story.
- Task: Continue to set the stage; give the interviewer an idea of your role and responsibilities in this story.
- Action: Next, offer a detailed description of the steps you took in this story.
- Result: Last, talk about the specific, measurable outcomes that resulted from your actions.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"One of my strongest skills as a recruitment professional is my ability to develop and execute fully comprehensive sourcing plans. I understand that Netflix is highly competitive in its candidate sourcing and talent attraction strategies, and I come prepared to be an active and impactful leader in these efforts. (Situation & Task) As a Recruiter for Company XYZ, I operate in the highly competitive tech recruitment space. I often need to source candidates who seem nearly impossible to find; however, it's a wonderful feeling when I uncover the right fit. (Action) Just last week, I was sourcing for a Technical Program Manager with experience in AI and ML hardware. The individual needed to have leadership experience in technical program management in a matrix organization and bring knowledge of infrastructure engineering. Rather than begin looking at my company's ATS, I decided to start with competitors with the same need. I went on LinkedIn and filtered my search to individuals who had just started working for a competitor in a similar role. I found three individuals who matched our ideal candidate profile. Although I was aware that these individuals were passive candidates and may not be looking for a new position already, I was equally aware that they might be dissatisfied with their new position and desire to leave. (Result) In the end, one of the three people that I sourced was, in fact, open to learning about new roles. We are currently interviewing them and will likely be putting out a job offer next week. This is just one example of how I have positively impacted my current employer as a creative and diligent Recruiter. I look forward to doing the same for Netflix."
Written by Rachelle Enns on April 19th, 2022
Behavioral
2. Tell us about a mistake you made in the recruitment process. How did you fix the issue, and what did you learn from the situation?
The Goal
The interviewer is interested in your ability to identify areas for improvement and learn from your mistakes in a positive, constructive way. The goal of your response is to show the interviewer that you admit to your mistakes, repair them, and then leverage your learnings as an opportunity to improve your work.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
This question touches on the value of 'Judgment,' one of Netflix's ten core principles outlined in the company's culture statement. Netflix believes that having judgment means that you:
- Make wise decisions, despite ambiguity
- Identify root causes and get beyond treating symptoms
- Think strategically and articulate what you are, and are not, trying to do
- Are good at using data to inform your intuition
- Make decisions based on the long term, not the short term
These points all describe a person capable of realizing their mistakes and being willing to find the cause and then course-correct. When forming your response, consider including some of the keywords Netflix uses since it will feel familiar to the decision-makers who are interviewing you.
Written by Rachelle Enns on April 19th, 2022
How to Answer
Accepting feedback and learning from mistakes aids in your professional development as a recruitment professional. Your continued growth also benefits your employer. Talk about a time you made an error in the recruitment process. Briefly discuss the situation, how you course-corrected, and what you learned.
You can achieve this storytelling approach by using the STAR method:
- Situation: Provide the contextual information the interviewer needs to know to make sense of your story, such as where you were working and the mistake you made.
- Task: Continue to set the stage; give the interviewer an idea of your role and responsibilities as they relate to the situation.
- Action: Explain the steps you took to fix the issue.
- Result: Talk about the specific, measurable outcomes of your actions.
Last, remember to outline what you learned and mention how the lesson you learned will benefit Netflix if they hire you.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"I fully believe that people are an organization's most valuable asset. Hiring top talent is the positive result of an effective applicant vetting and candidate interview process. Early in my career, I relied heavily on assessing a candidate's previous employer references and education match. This heavy focus caused me to miss an opportunity to weigh their experiences or analyze how they executed their work. My team provided me with constructive feedback, and we collaborated to make changes to the interview and qualifying process. We quickly learned that asking deeper questions from the start would help us capture the attention of the best talent. As a result, we made more informed hiring decisions, and our employee tenure improved by 15% in six months."
Written by Rachelle Enns on April 19th, 2022
Communication
3. Netflix Recruiters know how to prioritize business needs and confidently push back on stakeholders without veering into 'brilliant jerk' territory. Talk about a time you influenced hiring practices while remaining respectful to business leaders.
The Goal
The interviewer wants to know that you have the confidence to join the company and begin to impact hiring practices positively. The goal of your response is to provide evidence that you have the confidence to push back and contribute while remaining respectful to others.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
One of Netflix's values is 'Courage.' According to Netflix's culture and values statement, having courage means, 'You say what you think, when it's in the best interest of Netflix, even if it is uncomfortable.'
Netflix also states, "On a dream team, there are no 'brilliant jerks'...Our view is that brilliant people are also capable of decent human interactions, and we insist upon that..."
Consider including some of Nexflix's keywords and phrases in your response. This approach will show the decision-makers that you have done your research on the company and understand how their teams collaborate and interact with each other.
Written by Rachelle Enns on April 19th, 2022
How to Answer
Possessing the skills to change or improve a hiring practice in the workplace is a valuable asset for any Recruiter. When working at Netflix, it will be essential for you to have the confidence to push back with stakeholders and leaders - when appropriate - to ensure the company's best interests and uphold the integrity of the recruitment process. However, your approach must be collaborative.
When asked a behavioral question like this one, be prepared to support your response with a real-life story example. A reply based on a story of 'a time when...' can be crafted using the STAR method. STAR is an acronym for Situation, Task, Action, Result.
Talk to the interviewer about a time you recognized a need to change or enhance a hiring practice. Touch on the steps you took to implement the change and describe how you measured the success of this initiative. At the end of your response, explain how your influence will benefit Netflix should they hire you for this recruitment position.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"(Situation & Task) When I first started as a Recruiter for Company XYZ, the standard interview practices were not consistent among department managers. Too often, when new hires arrived, we found they lacked the behaviors that would enable them to be successful within our work environment. I knew immediately that this process needed improvements if the company was going to have a successful talent acquisition plan. (Action) I took the initiative to implement more behavioral interview questions in the interview process. I also introduced online skills testing for most roles. I gained buy-in from our leadership team by including them in creating the interview questions and determining the set benchmarks for each role. We all worked together to create a system that would equip our leaders and department managers with the skills to effectively and consistently interview candidates. Then, we measured our success by monitoring turnover, retention, and time-to-hire metrics. (Result) We changed the process and improved our turnover rate by 15% in the first 3 months. When I join Netflix as a Recruiter, I will make decisions and take actions that prioritize business needs. I will apply my experience with candidate care and balancing processes to ensure positive candidate experiences. I understand that Netflix values 'Courage,' which means that, 'You say what you think, when it's in the best interest of Netflix, even if it is uncomfortable.' I will continue to exude confidence and speak openly with my team, leaders, stakeholders, and other decision-makers while remaining respectful and interacting in a kind and professional manner."
Written by Rachelle Enns on April 19th, 2022
Communication
4. At Netflix, we communicate and work with one another using open feedback. We look for the confidence to coach, influence, and provide feedback to others. Considering your candidate experience with us so far, what feedback could you share?
The Goal
The interviewer is looking for constructive feedback on Netflix's existing recruitment process. Your goal is to provide an insightful answer that shows the interviewer you know what it takes to improve and scale recruiting operations. The other purpose of your response is to show that you have the confidence to communicate improvements, as per Netflix's philosophy on communication.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
One of Netflix's ten guiding principles includes 'Communication.' Under this principle are some guidelines, including:
- You are concise and articulate in speech and writing
- You listen well and seek to understand before reacting
- You maintain calm poise in stressful situations to draw out the clearest thinking
- You adapt your communication style to work well with people from around the world who may not share your native language
- You provide candid, helpful, timely feedback to colleagues
As you move along in the interview and hiring process, remember to note any areas where you can provide helpful feedback.
Written by Rachelle Enns on April 19th, 2022
How to Answer
Netflix understands the importance of employing invested individuals who are comfortable providing recommendations for continued improvements. This feedback helps the company be competitive and agile and remain ahead of trends. Provide an insightful response showing the interviewer that you know what it takes to ensure world-class recruiting operations and best practices.
It can feel challenging and even intimidating to provide feedback to a hiring company during the interview process. You might think that providing too much constructive feedback will make you appear overly critical or that saying too little might make you seem uncomfortable with direct communication. More than offering criticism, the point of your response is to show the interviewer that you are engaged in their process and that you have been observant along the way.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"I wholeheartedly appreciate that Netflix emphasizes candid, helpful, and timely feedback. I noted this in the company values, specifically under the philosophy on communication. My candidate experience thus far has been very eye-opening and positive. I can already feel the strong collaboration between the Talent Team members. I also appreciate the feedback I received as I moved through the interview process. In alignment with the culture and values of Netflix, I would appreciate deeper feedback at the end of each interview stage. This feedback is valuable to me as I grow in my career and improve my interview performance. As a Netflix Recruiter, I will also commit to providing helpful and timely feedback to the candidates I interact with."
Written by Rachelle Enns on April 19th, 2022
Compatibility
5. Netflix seeks a Recruiter who is smart, insatiably curious, and focused on innovation. What does innovation mean to you?
The Goal
The interviewer wants to know how you view innovation related to your work as a Recruiter. The goal of your response is to show the interviewer that your approach to innovation in recruitment is a match for their Talent Team and the overall workplace culture at Netflix.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
Netflix references innovation thoroughly in workplace culture documents, which you can find online. Because the word 'innovation' leaves room for interpretation, it's essential to understand what innovation means to Netflix. Here are some of Netflix's thoughts on innovation:
- You create new ideas that prove useful.
- You re-conceptualize issues to discover solutions to hard problems.
- You challenge prevailing assumptions and suggest better approaches.
- You keep us nimble by minimizing complexity and finding time to simplify.
- You thrive on change.
Written by Rachelle Enns on April 19th, 2022
How to Answer
As a Netflix Recruiter, your job will be fast-paced and ever-changing. Your approach to recruiting top talent will change with economic ebbs and flows, workforce legislation, global happenings, and other trends related to human resources.
Show the interviewer that you remain up to date on trends and changes in the recruitment world. You could even name one innovation that has piqued your interest recently.
If you would like the interview to have a more conversational tone, feel free to ask the interviewer, in return, what they believe to be one exciting innovation in recruitment as of late.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"To me, innovation means creating new processes useful to candidates while helping hiring managers make the best decisions on top talent. One example of innovation in recruitment is the introduction of asynchronous job interviews. These platforms are a game-changer for the recruitment process, especially when managing a high volume of open roles. It isn't easy to align interview schedules between candidates and hiring managers. This technology can also take care of important tasks such as skills assessments. The AI and behavioral analysis tools available within these platforms are highly innovative and valuable to the recruitment process. I look forward to learning more about Netflix's innovative talent attraction and hiring strategies."
Written by Rachelle Enns on April 19th, 2022
Compatibility
6. As a Netflix Recruiter, you will carefully ensure candidates understand our values and how these values apply to the opportunity they're exploring. What do you know about Netflix's values?
The Goal
The interviewer wants evidence that you have carefully researched the exciting and detailed approach Netflix takes around company culture and its values. The goal of your response is to show the interviewer that you have diligently studied and absorbed Netflix's values since this provides evidence of your genuine interest in joining the company.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
Always be ready to communicate how you will add value to the hiring company. When your job interview is a wrap, and Netflix is assessing whether or not to hire you, the decision-makers should feel like they would lose something if they did not hire you.
You are more than a seat filler. You're an extraordinary and dedicated Recruiter! So, be ready to express how you will uniquely contribute to the company culture and values when hired.
Some of Netflix's values include:
- Judgment
- Communication
- Curiosity
- Courage
- Passion
- Selflessness
- Innovation
- Inclusion
- Integrity
- Impact
Each of these value points includes 3-5 bullets of details, so be sure to do your research on the Netflix careers page before your interview.
Written by Rachelle Enns on April 19th, 2022
How to Answer
Netflix mentions on its careers page, 'The more these values sound like you, and describe people you want to work with, the more likely you will thrive at Netflix.' So, you must answer more sincerely than simply memorizing and rehearsing the primary points of Netflix's workplace culture and values.
Take two or three of Netflix's value points that resonate with you the most and make an undeniable connection between them and how you emulate these values in your professional life. Last, provide air-tight reasoning for how these shared values will ensure your success on the Netflix Talent Team.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"I carefully researched Netflix's culture and values before applying to this role, and then I dug deeper into my research while preparing for this interview. Netflix highlights ten core values, including Judgment, Communication, Curiosity, Courage, Passion, Selflessness, Innovation, Inclusion, Integrity, and Impact. I appreciate all of these values and am ready to live them every day while interacting with my team members, leaders, and candidates I engage. The three values that resonate the most with me include Courage, Inclusion, and Impact. Courage means making tough decisions, and I appreciate that Netflix highlights the importance of making tough decisions without agonizing. As a talent acquisition professional, I will make timely decisions on candidates based on what is best for Netflix, even if it's uncomfortable to tell someone that they are not moving forward in the interview and hiring process. Inclusion guides me to help my team make hiring decisions that embrace the onboarding of people with diverse backgrounds and cultures. As a Recruiter, I am perpetually curious about how our different backgrounds affect us at work. Last, Impact means that I deliver exceptional work and consistently perform so that my candidates and the Talent Team can rely on me. I look forward to bringing my aligning ethics to Netflix and immersing myself in the company values and mission."
Written by Rachelle Enns on April 19th, 2022
Competency
7. As a Netflix Recruiter, you will be a thoughtful recruiting partner to the business. How do you use talent market expertise, data, and business acumen to educate and influence hiring managers to identify and acquire the best talent?
The Goal
The interviewer wants to know that you are a thoughtful recruiter who will be an expert resource for the company's hiring managers. The goal of your response is to provide specific details of how you leverage talent reports, trends, and data to ensure the best talent acquisition decisions are made.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
As a recruitment professional, you can best influence hiring managers and help them make the best talent acquisition decisions by:
- Ensuring that you have a strong understanding of the company's market.
- Developing a deep understanding of the business.
- Being brave and asking tough questions to uncover core needs, pain points, and desires.
- Continually educating yourself by leaning on resources such as Mercer's annual Global Talent Trends report.
Written by Rachelle Enns on April 19th, 2022
How to Answer
As a Netflix Recruiter, the company's hiring managers and other stakeholders will often respond best to your recommendations if they can link your findings to data. Show the interviewer that you understand how to use analytics in your talent attraction processes. If possible, give a specific example of a time when the use of data and analytics led to a competitive hire, valuable market assessment, or a successful talent acquisition campaign.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"Many recruitment professionals rely on the existing processes of their organization, which is an important factor; however, it should not be 100% of the work. I analyze data from our company's previous hires, successes, and failures of the past, employee attrition data, and more. Then, I make hiring recommendations based on what I see to be working for our organization in the future. I recently helped reduce our unnecessary workforce spend by replacing four low-performing employees with one full-time employee and one part-time staff member. My director was thankful that I took the time to analyze the issues before recommending a new-hire solution that was not as budget-friendly or effective."
Written by Rachelle Enns on April 19th, 2022
Competency
8. Netflix is looking for a Recruiter with exceptional abilities in ATS and VMS systems. Please walk us through your experience using recruitment and human resources software.
The Goal
The interviewer wants to know that you are ready to use the tech and tools provided to you at Netflix. The goal of your response is to give the interviewer details of ATS, VMS, and other HR systems you have used in your recruitment career. Assure the interviewer that you have the technical chops required to jump into your role and make an impact quickly.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
You may not have experience with the exact tech and tools used at Netflix, and that is okay! Recruitment software varies, yet the goals remain the same - to help you discover and engage with candidates faster while streamlining processes and keeping documentation in one shared place.
Some of the most common tools used in recruitment include:
- Human Capital Management systems such as Workday or Oracle Cloud HCM
- Candidate relationship management software such as Gem or SmartRecruiters
- Headhunting tools like LinkedIn Recruiter or Fetcher
- Premium subscriptions to job boards such as Indeed or ZipRecruiter
- Applicant tracking systems such as Bullhorn or Lever
Written by Rachelle Enns on April 19th, 2022
How to Answer
Speak in detail about the technology and tools you use most often in your recruitment process. If your interviewers mention the recruitment and human resources tools used at Netflix, discuss your familiarity with those, if applicable.
If you are unsure of the tech and tools used by Netflix Recruiters, you can ask your interviewer for details. This information will allow you to get a head start on learning the systems. For instance, you could start by watching online tutorials or YouTube videos.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"I understand that Netflix uses Oracle Cloud HCM and LinkedIn Recruiter. I have spent the past four years using LinkedIn Recruiter and a similar HCM tool. This experience will be valuable as I onboard and learn how Netflix uses these systems in its recruiting process. I am comfortable with a range of tech and tools and am confident in my ability to learn and adapt to new systems quickly. Could you give me more information about Netflix's tech stack? I'd love to get a head start on learning more about the systems I would be using."
Written by Rachelle Enns on April 19th, 2022
Diligence
9. As a Netflix Recruiter, you will own and juggle multiple requisitions while maintaining high quality and maximum traction for hiring managers. When application volumes are high, what do you look for to determine if someone should be shortlisted?
The Goal
The interviewer wants assurance that you can successfully manage the high volume of applications that come into Netflix every day without losing momentum on open requisitions. The goal of your response is to provide evidence that you have successfully handled high volumes of recruitment work in the past and that you understand how to quickly and correctly screen an application to identify top talent.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
There are various ways that you, as a recruitment professional, can quickly assess and shortlist a large volume of applicants. Typically, it's best practice to 'screen in' rather than 'screen out;' however, with significant applicant volumes, it's sometimes more resourceful to start by filtering candidates out based on non-negotiable skills and criteria. For example, if the role requires a degree in Computer Science, it would be a productive approach to filter out applicants who do not meet the basic education requirements.
Also, be sure to utilize your applicant management system or recruitment software to its fullest. Many systems will do the initial basic filtering and screening for you. You can also optimize your job descriptions to be more specific, encouraging more targeted candidates to come through.
Written by Rachelle Enns on April 19th, 2022
How to Answer
Netflix receives around 350,000 job applications every year. However, Netflix does not expect its recruiters to carefully comb through every resume in their applicant portal. The applications that justify getting the attention of its recruiters stand out for a reason.
Share with the interviewer how you approach reviewing an application and what you look for to determine if an applicant should be shortlisted and offered a pre-screen interview.
Be as specific as possible when you answer. Share your thought process and outline how you assess and eliminate or move forward with high volumes of applicants. If you use any software or HR tools in your approach, you can mention these in your answer.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"In my current role as a Recruiter for Company XYZ, we receive around 4,000 applications from our careers site daily. We must capture the best talent quickly, ensuring our open requisitions are closed as quickly as possible with the best available talent. When assessing high volumes of applications, I first assess if the applicant's resume is messy and scattered. That's a strong indicator if the person puts care into their work. Then, aside from care and attention to their resume, I look at three primary factors - at least two stand-out career accomplishments, measurable or tangible career results, and evidence of customization for the role to which they've applied. When an applicant has put in the effort to customize their resume for a specific job opening, and they capture my attention with results, I am much more interested in reaching out to them for a pre-screen interview. After that, I ensure they have the best relevant experience, the appropriate education if required, and strong tenure in previous positions. If the applicant meets those benchmarks, I reach out to them. Are these similar to the determining factors that Netflix's Talent Team uses to assess its applicants?"
Written by Rachelle Enns on April 19th, 2022
Diligence
10. Netflix operates at the intersection of technology, entertainment, and mass media. As our Recruiter, you'll fill open positions that might be new to you. How do you approach learning complex titles and terms for jobs new to you?
The Goal
The interviewer wants evidence that you are a resourceful individual who can recruit for a vast range of open roles across numerous departments. The goal of your response is to prove to the interviewer that you have the tenacity, resourcefulness, and research chops necessary to learn about job functions that may be unfamiliar to you.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
Netflix has nearly 40 teams listed on its careers page, all with a range of open job opportunities. If hired, you'll be required to research a vast range of job titles and responsibilities.
Some of your best research resources will include Google search, industry-specific forums, job-specific podcasts, and researching the job descriptions posted by competing companies with similar job openings. You might even want to go online and find people with job titles that align with the one for which you're looking to build a talent pipeline. You can find similar people on LinkedIn and take note of their education, career progression, and accountabilities.
Written by Rachelle Enns on April 19th, 2022
How to Answer
As a Netflix Recruiter, you will learn about jobs and skillsets that you may not have even known existed! It can be a challenge to keep up with all industry terminology, so a strong recruitment professional will have a genuine appreciation for gathering research and obtaining new knowledge.
Show the interviewers that you are receptive and ready to learn. Discuss how you approach learning industry terminology for roles that are new to you. If you have a story of a specific time you encountered this situation, take the opportunity to provide a real-life example of when you filled the knowledge gap and overcame the challenge.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"In my current recruitment role with Company XYZ, we hire many professionals for our growing core engineering team. I often have to start building a talent pipeline for a job title that is new to me. For instance, last month, one of the department managers asked me to source a Games Ecosystems Solutions Engineer. I took the job details, conducted research, and read a few tech-related forums online. It turned out that this was a title that essentially described a Full Stack Engineer. I began by researching competing companies with large Full Stack Engineering teams and began my talent reach-outs from that starting point. If hired as a Netflix Recruiter, I will apply this same desire to learn and understand. If I am unsure of a particular job function or credential, I will analyze and explore until I fully understand the exact skills I need to uncover in my search."
Written by Rachelle Enns on April 19th, 2022
Diligence
11. Before hiring a new team member, how important is it to you to check their references?
The Goal
The interviewer wants to know how diligent you are when shortlisting and recommending individuals for hire. The goal of your response is to assure the decision-makers that you will be diligent and thorough when selecting top talent to work at Netflix.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
Although the practice of reference checking is not as widespread as it once was, there is a lot of value to gain from reaching out to a candidate's references. There are tools available to achieve genuine and honest feedback from a person's reference, including anonymous platforms that allow references to reply anonymously. Consider asking your interviewer about Netflix's stance on reference checking.
Written by Rachelle Enns on April 19th, 2022
How to Answer
The decision-makers at Netflix are interested in your diligence around the interview process, including reference checking. Proper reference checking shows your desire to be thorough in the hiring process.
As a recruitment professional, it's essential to collect valid references, document these conversations, and share your notes with hiring managers. When you reply, express that you value the practice of reference-checking and be prepared to walk the interviewer through your reference checking process, highlighting how diligent you are with this step of the hiring process.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"When interviewing candidates, I believe checking their employment references is a critical step. This step gives the hiring teams a deeper view of the candidate from an outside professional source. If I am uncertain about any aspect of a candidate's qualifications, contacting their references provides beneficial insight. This information becomes highly useful when making a hiring decision, especially when two candidates seem equally equipped for the role. A solid reference can be the difference between rejection and a job offer. For these reasons, I check employment references for every candidate after their second interview. This action ensures that I have a well-rounded view of their strengths and reputation before moving them into the final interview stage with our hiring manager."
Written by Rachelle Enns on April 19th, 2022
Diligence
12. As a Netflix Recruiter, you will carefully assess applicants to determine the appropriate next steps. When first screening an applicant, what do you believe is the most critical question to ask?
The Goal
The interviewer wants to know more about your applicant screening process to determine if your approach is a good match for their Talent Team. The goal of your response is to highlight one of your favorite screening questions and describe why you feel it's an impactful question to ask when assessing talent.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
If you do not vet your candidate correctly, they could be a big disappointment to the company, making you appear inexperienced as a recruitment professional.
Some impactful candidate screening questions include:
- What do you know about our company
- What excites you most about this opportunity
- Describe your ideal role
- Why are you looking for a new job
These questions will give you a strong sense of the research and effort they put into preparing for the interview. You will also learn a lot about the alignment of their values with the company's values.
Written by Rachelle Enns on April 19th, 2022
How to Answer
When screening a candidate, you could ask many essential interview questions. The most crucial first step is to ensure that the opportunity is a good match for your candidate. Share your favorite interview question and talk about why you like to use that particular question. Show the interviewer that you dig deep in your candidate interviews by carefully assessing whether or not they are a good fit for the position.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"One question I always ask, no matter the position I am vetting the candidate for, is 'Describe your ideal opportunity in detail.' This question puts the responsibility on them to tell me, very specifically, what they seek in a job. I am looking for details on their preferred workplace environment, team size, location, type of industry, and more. If their response feels like a solid match with the open opportunity, only then will I push their resume and profile further. Another no-fail question that I ask most candidates is, 'Why would you accept this job over any others you are entertaining?' I want to see their genuine desire for the role. If they cannot show enthusiasm for the position or company, I will eliminate them from the competition."
Written by Rachelle Enns on April 19th, 2022
Diligence
13. Netflix seeks a Recruiter willing and able to adapt to an ever-evolving set of team and business needs. How do you keep your recruitment-related knowledge and skills current, and how will these efforts benefit Netflix if we hire you?
The Goal
The interviewer wants to know that you actively remain in the know on contemporary talent acquisition topics. The goal of your response is to reveal the resources you leverage while also describing how your efforts will benefit Netflix when they hire you as their next Recruiter.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
As a skilled Recruiter, you should be thinking ahead to what is in store for hiring companies in the years to come. Some simple ways to keep your knowledge of talent acquisition, recruitment, and human resources up to date include:
- Attending workshops and conferences
- Finding a mentor or connecting with other esteemed recruiters
- Accessing whitepapers, reports, and journals on the state of talent
- Listening to podcasts and audiobooks or reading recently published articles and books
Written by Rachelle Enns on April 19th, 2022
How to Answer
Economic recessions and global pandemics have put most industries into a tailspin of change. Change is continual, and your response should outline the action steps you take to keep your knowledge current. Assure the interviewer that you are a 'doer,' ready to support Netflix amid current and future changes.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"I actively keep tabs on the happenings in modern recruitment. I immerse myself in articles on best practices and subscribe to numerous podcasts focusing on topics related to the future of work. In addition to my HR degree, I recently completed coursework in compensation and benefits for today's modern hiring landscape. One of the most significant recruitment challenges companies face today is revamping traditional and antiquated employee compensation packages that no longer appeal to remote workers. Companies must comb through their compensation offerings and determine if they are attractive to the modern candidate. If hired as a Recruiter at Netflix, I will lend my knowledge of compensation frameworks to build creative new practices for attracting modern talent. I can analyze current pay structures while also utilizing my recruitment network to identify external compensation competitiveness. I believe my training and experience in developing unique incentive plans and my strong knowledge of building competitive compensation strategies will significantly impact Netflix."
Written by Rachelle Enns on April 19th, 2022
Diversity & Inclusion
14. What training have you completed related to DE&I in recruitment, and how will you continue expanding your diversity recruitment knowledge for the benefit of Netflix?
The Goal
The interviewer wants to know that you understand how critical DE&I (Diversity, Equity & Inclusion) is to the Netflix recruitment process. The goal of your response is to talk about your DE&I training and knowledge and express how you plan to continually expand your understanding.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
Every year, Netflix releases an inclusion report that anyone can download and review.
In its most recent social impact report, Netflix's VP of Inclusion Strategy writes, "Transformational change won't happen overnight. Progress takes consistent discipline, heart, and practice. We're committed to doing our part in inspiring change within our industries - so more people can feel seen, heard, and supported to contribute at their best."
Before your interview, review Netflix's most current report to ensure that you understand the alignment between your existing DE&I knowledge and where you can expand your understanding to help Netflix reach its social impact goals.
Written by Rachelle Enns on April 19th, 2022
How to Answer
As a working professional, you should be ready to use your education, life, and career experiences to succeed in a diverse workplace environment. Discuss your exposure to the topic of diversity in the workplace, show that you have a solid understanding of the depth of diversity and inclusion in business environments, and assure the interviewer that you will succeed in their diverse work community.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"I continually aim to deepen my understanding of unconscious biases and how they influence my behavior and impact others in the workplace. This year I have taken a keen interest in diversity and inclusion efforts, especially in light of the Black Lives Matter movement and other calls for equality. Over the past six months, I have immersed myself in multiple online courses, including a course called Race and Cultural Diversity in American Life and History. I took another course on what it means to identify as transgender and gender non-conforming since I had a lot to learn. I am pleased to say that I have learned a great deal about other groups and myself in the process. I am thankful to have worked for highly conscious companies on their diversity efforts and inclusion programs. Some of the efforts I have been part of include changing job ads to use only inclusive phrasing and information. I will continue to educate myself and broaden my knowledge, as I believe this topic demands more attention from most working professionals. I am eager to use this knowledge and my inclusive mindset to support Netflix's diversity efforts."
Written by Rachelle Enns on April 19th, 2022
Diversity & Inclusion
15. At Netflix, diverse recruitment and TA is a massive priority. We operate in a progressive hiring environment, and hiring the best vs. 'making the hire' guides everything we do. How will you help Netflix continue to improve these efforts?
The Goal
The interviewer wants you to discuss how a company can strengthen its focus on workplace diversity. The goal of your response is to showcase your understanding of the importance and impact of DE&I in recruitment.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
A company can face significant diversity issues in their talent attraction and recruitment strategies, including bias in the application process, a lack of accommodation for physical disabilities, and a recruitment culture that encourages ageism. There are many strategies available today to improve diversity recruitment efforts, including:
- Writing new job ads and revising old ones to capture a broader audience.
- Looking for candidates from multiple places rather than sticking to one or two favorite job boards.
- Asking for candidate referrals from your existing team members with a broad network.
- Reaching out to post-secondary schools that attract a diverse student population and offering internships
If you have ever introduced new diversity recruitment strategies, be sure to provide details of these efforts in your response.
Written by Rachelle Enns on April 19th, 2022
How to Answer
By embracing diversity, equity, and inclusion, Netflix knows that the company and its employees will reap many benefits. Companies like Netflix that focus on DE&I gain new perspectives. They also have better methods for problem-solving and improved creativity among their teams. Employee engagement increases, resulting in less turnover. When it comes to profits, a company can see an increase in sales because its reputation improves, and its employees feel more attached to its mission.
The interviewers would like to know what you would improve if it were in your hands to influence Netflix's DE&I recruitment plan. This question is an excellent opportunity to explore your knowledge of diversity and inclusion in recruitment. If you are not familiar with diversity recruitment and Netflix's stance on D&I in their talent attraction strategies, it's essential to do this research before your interview.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"As the lead Recruiter of a mid-level organization, I have learned to be highly conscious of potential biases occurring in the workplace. This year, I led our company in a new technology implementation to reduce bias in the talent screening, hiring, and evaluation processes. As a result, our hiring process has become fair to genders, races, religions, and other social categories. The process is not perfect; however, we have seen a significant increase in diversity hires and a boost in overall company morale. I believe that embracing, encouraging, and increasing diversity starts with the talent attraction process. First, recruitment efforts must include diverse talent pools and advertising on various platforms, casting a wider net for attracting a range of talented individuals. When it comes to the interview process, a company can have a diverse panel of interviewers instead of leaving the hiring decisions to one person or a group of similar individuals. Another way a company can embrace diversity is to offer sensitivity training to all hiring authorities and leaders. All hiring managers and decision-makers should be aware of the range of workplace issues to avoid making discriminatory hires. If hired as a Netflix Recruiter, I will genuinely embrace everyone in the organization and treat everyone with the utmost respect. I will show cultural understanding and help my co-workers build their competency and understanding of others. I also plan to support your anti-discrimination policies by continually educating myself on emerging inclusion programs and practices."
Written by Rachelle Enns on April 19th, 2022
Education
16. As a Netflix Recruiter, you should have a broad understanding of human resources topics and recruitment best practices. Walk us through your related education and training, and describe how it will benefit you in this role.
The Goal
The interviewer wants to know about your training in human resources and recruitment-related topics. This education might include hiring best practices, DE&I, compensation negotiations, or navigating complex HR-related situations. The goal of your response is to highlight how your education and training have prepared you to succeed as a Netflix Recruiter.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
If you do not have a formal post-secondary education, that is okay! Self-learning and work or life experience are all forms of education, too. In this case, be prepared to discuss what you have learned outside of formal education and talk about your plan to apply that knowledge to do an exceptional job as a Netflix Recruiter.
Some of the skills you may have gained outside of formal education might include:
- Time management (see: Netflix's value of 'Judgment')
- Creative thinking (see: Netflix's value of 'Innovation')
- Research (see: Netflix's value of 'Curiosity')
- Openmindedness (see: Netflix's value of 'Selflessness')
- Risk assessment (see: Netflix's value of 'Courage')
Written by Rachelle Enns on April 19th, 2022
How to Answer
When outlining your education and training for the interviewer, mention the learning opportunities and experiences most relevant to the recruitment position for which you are interviewing.
While attending post-secondary studies, you likely learned core skills transferable to many career paths. For instance, if you worked on group projects in school, you could share how your education improved your ability to collaborate in environments like Netflix, which has multi-departmental global teams.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"I earned a Bachelor of Business Administration with a major in Economics from University XYZ, intending to place myself on a Human Resource Management career path. I enjoyed the international business classes and decided to participate in the school's international business exchange program. This exchange allowed me to intern with a technology company in Singapore for 12 weeks, which was an incredible experience. During that time, I learned how to speak a little bit of Malay and Mandarin Chinese. While my primary education focused on business and strategic management, I also took coursework in critical thinking, ethics, and research methodologies, which will help me succeed as a Netflix Recruiter. My education in critical thinking will allow me to perform well when creating innovative sourcing and engagement strategies to bring the best talent to each role. My depth of knowledge in business ethics will ensure that I am mindful of remaining actively engaged in Netflix's diversity and inclusion hiring strategies. Last, my training in various research methodologies will help me coordinate closely with Talent Team members to innovate Netflix's research strategy for talent pooling, market mapping, and competitor analysis."
Written by Rachelle Enns on April 19th, 2022
Experience
17. You will help us fill a range of critical roles, from entry-level Writers to Senior Software Engineers. What roles have you filled in the last 12 months, and how will those experiences help you succeed as a Netflix Recruiter?
The Goal
The interviewer wants evidence that you are skilled enough to recruit for various roles and teams. Assure the decision-makers that you are ready for this level of responsibility and variety in your work.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
As a Netflix Recruiter, you may be asked to contribute to entry-level, mid-level, and top-tier open positions. For instance, you may find yourself helping the Talent Team to fill complex roles for the UI Engineering or Data Science teams. At the same time, you might be working on an entry-level Editor position for the Creative Production team.
Written by Rachelle Enns on April 19th, 2022
How to Answer
Expectations will be high in this role, and your talent sourcing and screening techniques will need to be superior. Talk to the interviewer about the type of positions you have filled in the last 12 months. These details will assure the decision-maker that you are ready for this level of recruitment.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"As a Recruiter for Company XYZ, I recruit many similar roles as the positions listed on Netflix's careers site. The past 12 months have included four searches for Production Managers, six searches for Copywriters, and three for Creative Directors. Last year I also placed a variety of Software Engineers. I am confident that my ten years of experience in generalist recruitment across all levels of open roles, in agency and in-house environments, will bring great value to Netflix's Talent Team. As a result of my experiences, I have learned the importance of working rapidly and eagerly. I am ready to contribute effectively outside of any specialty I have - a value that I know Netflix looks for in its employees."
Written by Rachelle Enns on April 19th, 2022
Experience
18. Netflix is seeking a Recruiter with in-depth knowledge of full-cycle recruitment. Please walk us through your experience in full-cycle recruitment, including sourcing, screening, engaging, and closing candidates.
The Goal
The interviewer wants you to discuss the various recruitment activities you know best. Take the interviewer through your full-cycle recruitment experience, assuring them you are ready for this high-volume recruitment opportunity.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
As a Netflix Recruiter, you will be expected to manage full-cycle recruiting activities, including pipeline searches, creating and executing innovative sourcing strategies, and engagement to bring the best talent. Another significant aspect of working as a Recruiter at Netflix is coordinating numerous talent acquisition projects.
The hiring authority must be able to picture you succeeding and fitting in as their new Recruiter, working well with existing processes, and meeting Netflix's performance expectations.
Written by Rachelle Enns on April 19th, 2022
How to Answer
When responding, highlight your experience managing the interview process, logging candidate documentation, and taking the critical action steps to successful talent attraction. Take the interviewer through your processes, and include details of any software, tips, tricks, and tools that you utilize to ensure you remain on track and organized as a recruitment professional.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"In my recruitment role with Company XYZ, I am responsible for the talent acquisition of approximately 60 new hires every year. So far this year, I have facilitated 22 job offers, managing negotiations from salary to start date and even benefits. This volume requires complete organization, and every step needs immediate documentation. I keep up to date on market trends and what our company competitors are offering. As a result, I know what our market talent earns based on location, education, and experience, and I am 100% comfortable taking full control during job offer negotiations. We use Sage People, a cloud-based HR system that allows us to track every action we take with a candidate. My follow-up is excellent; a must-have habit for staying organized and well-coordinated as busy recruitment professionals."
Written by Rachelle Enns on April 19th, 2022
Experience
19. As a Netflix Recruiter, you will have an outsized influence on Netflix's success, impacted by the caliber of talent you can hire. How will your experience and approach benefit Netflix if employed as our next Recruiter?
The Goal
The interviewer wants assurance that they will gain a strong ROI (Return on Investment) by hiring you. The goal of your response is to highlight precisely how engaging you will help Netflix achieve its goals and targets.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
This question is another way for the interviewer to ask why Netflix should hire you. For this reason, your answer must directly address the ways that hiring you will benefit Netflix.
Avoid giving a drab recap of your resume and instead point out notable highlights from your career thus far. Offer details of accomplishments you are proud of and consider incorporating a story. Whatever your approach, ensure that your response stands out from the typical generic response many other candidates will give. After all, this question is an opportunity to sell yourself for the role.
Written by Rachelle Enns on April 19th, 2022
How to Answer
First, consider the hard skills and soft skills you bring that match Netflix's Recruiter job description. Hard skills can include specific knowledge gained through your recruitment or HR-related training and post-secondary education. Soft skills can be your traits, such as emotional intelligence and sociability.
Think about any industry accolades or career achievements you've achieved. Perhaps you have taken the initiative to complete additional job training or learn a second language.
Next, comb through the job description very carefully. It's essential to focus less on your needs and more on the needs of Netflix. By looking at this specific Recruiter job description, you can quickly determine what Netflix is looking for in their successful candidate. Ensure you are fully prepared to connect the dots between what Netflix needs and what you can deliver.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"I understand that Netflix is seeking a Recruiter with a proven ability to manage full-cycle recruiting efforts for multiple, complex searches. The company also seeks a Recruiter capable of creating innovative sourcing strategies and engagement to bring the best talent to each role. My recruitment experience and past results align very well with these needs. I am an experienced Recruiter, having led full-cycle recruitment efforts for complex searches in the tech industry for nearly eight years. This year, for Company XYZ, I helped fill over 50 complex technical roles, including Technical Project Managers and Senior Software Engineers. Over 80% of my shortlisted candidates have been hired, putting me on the leaderboard for top recruitment activities company-wide. I am a passionate professional who is very hands-on and approachable. I continually research new ways to source passive candidates strategically, ensuring my employer can choose from top-tier talent every time. It would be an honor to bring my knowledge, skills, and traits to Netflix as your next Recruiter, helping the company achieve its goals of scaling and reaching new heights."
Written by Rachelle Enns on April 19th, 2022
Leadership
20. As a Netflix Recruiter, you will collaborate with researchers to design strategies to recruit stellar, niched, and diverse candidates. Name one creative idea you have that could enhance Netflix's current recruitment strategy.
The Goal
The interviewer wants to know what you would do if it were in your power to add to Netflix's recruitment plan. Show your enthusiasm for introducing new and unique creative recruitment strategies that will help Netflix reach its talent acquisition goals.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
This question addresses a few factors:
1) Your creative thinking abilities.
2) Your knowledge as a recruitment professional in today's hiring landscape.
3) Your level of knowledge of Netflix's existing recruitment approaches.
Written by Rachelle Enns on April 19th, 2022
How to Answer
As a Netflix Recruiter, you will help the Talent Teams create a hiring plan, do competitive research, network with talent, and source top-tier candidates. Respond in a way that shows the interviewer you already have a firm understanding of Netflix's recruitment efforts. Then discuss how you would enhance these efforts if hired. When responding, include language used on Netflix's careers site and in its online reports.
For instance, Netflix states:
"To help us attract and retain stunning colleagues, we pay employees at the top of their personal market. We make a good-faith estimate of the highest compensation each employee could make at peer firms, and pay them that maximum...At all times, we aim to pay all of our people at the top of their personal market."
Consider how your response can match the tone and goals of Netflix's existing recruitment efforts.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"If I were to suggest an enhancement to Netflix's ever-evolving talent attraction strategy, I would suggest additions to the employee benefits package that would draw in a more diverse group of applicants. These offerings would include a 100% flexible schedule, additional paid leave options for unique challenges that people of various backgrounds face, and recognition of a wider range of religious and cultural holidays and celebrations perhaps absent from the traditional calendar. I would also suggest creating mentorship plans so that team members could mentor someone with characteristics different from their own, allowing people to expand their understanding of others. Netflix is a very well-meaning company, and I have seen its diversity recruitment strategy grow exponentially. As a woman, it's fantastic to see that women now make up 51.7% of the company's global workforce, up from 48.7% in 2020. This includes a 6.9% growth of women directors and above, totaling 51.1%. I look forward to adding to the unique contributions that Netflix offers its people."
Written by Rachelle Enns on April 19th, 2022
Performance Based
21. Netflix seeks a Recruiter with the ability to thoughtfully push back when needed, even if it means pushing back on your own approaches. What is one aspect you could improve in your recruitment approach?
The Goal
The interviewer wants to know more about your areas for improvement in your recruiting practices. The goal of your response is to show the interviewer that you are receptive to feedback, growth, and continued improvement.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
This question is another way for the interviewer to ask about your greatest weakness. Discuss an area of responsibility you could grow into; however, avoid naming an area that will be one of your primary accountabilities as a Netflix Recruiter.
Written by Rachelle Enns on April 19th, 2022
How to Answer
Discuss an area where you could improve your recruitment performance. Then provide details of a potential solution. Aside from only hearing about your potential areas for improvement, the interviewer will want to know information on the action steps you are already taking to improve in this particular area.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"Sometimes I speak too quickly on the phone. It's out of enthusiasm, but sometimes it's challenging for candidates to keep up with me and fully understand the job details. I am working on slowing down my speed in candidate conversations. I have also started sending follow-up emails to each candidate with the specifics of the position we discussed. This way, the candidate has all of the important position details, and they can review them at their own pace before committing to an interview. If chosen as a Recruiter for Netflix, I will be diligent in improving this area of my recruitment approach while also being mindful of tailoring my work to fit in with the existing recruitment team."
Written by Rachelle Enns on April 19th, 2022
Performance Based
22. Netflix has a unique culture of freedom and responsibility. How will you embrace this aspect of our complex culture as it relates to your talent acquisition efforts?
The Goal
The interviewer wants evidence that you will be a culture add to Netflix. The goal of your response is to show the interviewer that you have researched Netflix's culture of freedom and responsibility, you understand its importance, and you have a clear understanding of your contribution to the Talent Team.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
You can access an entire brief on Netflix culture on the company website. Netflix's culture attracts people who desire excellence from themselves, their leaders, and colleagues. The company's primary principles include Freedom and Responsibility, which reads, 'We believe that people thrive on being trusted, on freedom, and on being able to make a difference. So we foster freedom and empowerment wherever we can.'
Some of the ways Netflix enacts a culture of freedom and responsibility include:
- Nearly every document is fully open for anyone to read and comment on, and everything is cross-linked.
- There are virtually no spending controls and few contract signing controls.
- The policy for travel, entertainment, gifts, and other expenses is five words long: 'act in Netflix's best interest.'
- The vacation policy is 'take vacation.'
- The parental leave policy is: 'take care of your baby and yourself.'
- Each employee chooses how much of their compensation they want in salary versus stock options each year.
Written by Rachelle Enns on April 19th, 2022
How to Answer
By being a culture add, you will not only be a match for the workplace principles and environment that Netflix has carefully curated - you will also contribute your uniqueness. When forming your response, include specific examples of how Netflix enables its team members to embrace freedom and responsibility. When you respond, it should be apparent to the interviewer that you did your research on Netflix's stand-out culture.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"I genuinely appreciate that Netflix believes in trusting people and giving them the freedom to make a difference. As a confident and strategic individual, I thrive in work environments with freedom and empowerment. I did my research before today's interview and appreciate that Netflix actively provides freedom and responsibility to its team members. For instance, the Netflix vacation policy is 'take vacation.' Without rules and forms around vacation time, it's an incredible way to allow your team members to be a good example to others by taking time away, resting, and coming back with fresh ideas. I also read that Netflix shared documents internally broadly and systematically. Nearly every document is fully open for anyone to read and comment on, and everything is cross-linked. A lack of transparency and shared work is a common productivity blocker in recruitment, so this policy is an incredible differentiator in talent acquisition. As a Recruiter with Netflix, it will be inspiring to introduce top talent to this incredible culture and provide them with evidence of this culture in action."
Written by Rachelle Enns on April 19th, 2022
Performance Based
23. As a Netflix Recruiter, you will proactively recommend and drive process improvements that impact candidate identification and engagement. If hired, how will you contribute as a thought leader for Netflix's Talent Team?
The Goal
The interviewer wants to know how you plan to contribute to the Netflix recruiting team, ensuring the company maintains an innovative approach to capturing top talent. The goal of your response is to spotlight how your efforts, knowledge, and contributions in the recruitment space will benefit Netflix when they hire you.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
Netflix outlines ten primary company values on its careers site, one of which is 'Innovation.' According to Netflix, Innovation means that you:
- Create new ideas that prove useful
- Re-conceptualize issues to discover solutions to hard problems
- Challenge prevailing assumptions, and suggest better approaches
- Keep them nimble by minimizing complexity and finding time to simplify
- Thrive on change
These points all describe a thought leader who is ready to contribute to the company's success and its teams. When forming your response, consider including some of the language Netflix uses since it will feel familiar to the decision-makers who are interviewing you.
Written by Rachelle Enns on April 19th, 2022
How to Answer
The hiring landscape is continually changing. As a Netflix Recruiter, you must keep your recruitment knowledge fresh, keeping on top of your game as a thought leader and influential person who can advocate for recruitment best practices and exceptional candidate experiences. Highlight the efforts you currently take and will continue to make to maintain and grow your position as a thought leader and trusted advisor in the recruitment space.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"For the past year, I have been an active content creator on LinkedIn, posting personally curated articles every week. I create engagement by asking others for their thoughts on important and trending recruitment topics. I also pose questions to my network, share what I have learned from others, and contribute to the conversation around DE&I and unbiased hiring practices. I enjoy writing these articles and am always thrilled when someone comments to deepen the discussion or shares my posts with their network. In addition to these efforts, I often read and educate myself, providing the information I need to hold knowledgeable conversations with the executives and department leaders I support. As a Netflix Recruiter, I will continue to contribute as a thought leader by sharing important content, sending resources and tools to department leaders, and being prepared to contribute research-backed ideas when I feel they will add value. Netflix hires team members who embrace the value of Innovation. I will embody Innovation through my desire to re-conceptualize issues to discover solutions to hard problems."
Written by Rachelle Enns on April 19th, 2022
Performance Based
24. Netflix is looking for a Recruiter with a desire to contribute to our company's reputation and success. How will you ensure that the candidates you reach have an exceptional experience with Netflix's Talent Team?
The Goal
Netflix is seeking a Recruiter who will uphold the company's positive reputation throughout the entire candidate experience. Show the interviewer that you understand the importance of fostering positive relationships with your valued applicants and candidates.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
Talent acquisition is challenging, with many companies vying for top talent. If you want to win the best talent, your candidate must also be thrilled with your approach, trust you, and feel comfortable making a career move to Netflix.
Some of the essential points a candidate wants to know before changing companies include:
- Company reputation
- Company stability
- Salary, benefits, and flexibility
- Growth opportunities
- Management style
- Values and culture
Written by Rachelle Enns on April 19th, 2022
How to Answer
Respectful candidate relationships are essential to a company's reputation. Netflix's decision-makers need to see evidence that you can create and maintain well-established candidate relationships on the company's behalf.
Provide the interviewer with specific details about your approach to earning and keeping candidate trust. Take the information on Netflix's company values and incorporate your knowledge of their best hiring practices in your response.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"As a recruitment professional, I hold personalized conversations that create, build, and maintain trust. One of my favorite interview questions is, 'What can I do today to support your passion?' I ask this question because it shows the candidate that I am ready to support their career dreams rather than only push a job opening that looks like it might be a fit. I do my best to deliver on each candidate's unique needs and career growth expectations through active listening. The candidates I work with appreciate my integrity and respect for their time. I check in with them regularly throughout the hiring process, so they never feel forgotten. During this time, I continue to earn their trust with informative check-ins. Through the interview and vetting process, I perform regular temperature checks to ensure they are comfortable and happy with the hiring process. The more value I add, the more each candidate will trust me, thus, trusting Netflix as a company. When I applied for this role, I read on Netflix's careers site, '...we strive to hire the best, and we value integrity, excellence, respect, inclusion, and collaboration.' That phrase stuck with me, and as a Nexflix Recruiter, I will ensure that each candidate I speak with is clear on the company's mission to uphold integrity, excellence, respect, inclusion, and collaboration."
Written by Rachelle Enns on April 19th, 2022
Personal
25. Netflix seeks a Recruiter who is excited about technology where consuming TV, movies, and entertainment is fun and not a chore. What is your favorite Netflix original production?
The Goal
The interviewer wants to know that you find excitement in Netflix's products. The goal of your response is to provide evidence that you are an enthusiastic consumer of Netflix's content.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
Even if you are not an active consumer of TV, movies, and entertainment, you should still have a solid understanding of the type of content that Netflix creates for its subscribers.
If you don't watch television, that is okay! However, be prepared to show the interviewer that you have researched Netflix's original productions and appreciate the quality of content the company releases regularly.
Written by Rachelle Enns on April 19th, 2022
How to Answer
Talk about your favorite original production if you are an avid Netflix subscriber and fan. Discuss why you're a fan while being as specific as possible.
If you are not an avid consumer of television, come prepared with a shortlist of shows that are most interesting to you. Be sure to respond in a way that compliments Netflix's efforts in the entertainment and tech space.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"There are so many original productions on Netflix right now; it's a challenge to choose! Right now, I am hooked on 'The Witcher.' It's fascinating that a production of this quality can come from a best-selling series of fantasy books and a popular video game franchise. I look forward to seeing this trend more. Netflix has transformed the way I consume entertainment, and it would be an honor to join the company as a Recruiter when I can help find new talent that will contribute to this creative and transformative success."
Written by Rachelle Enns on April 19th, 2022
Scenario Based
26. As a Netflix Recruiter, you will engage key business partners in order to understand the needs of a given hiring team. How do you react when you and a key business partner disagree on the quality of a candidate, and it sets your search back?
The Goal
The interviewers want to know that you handle disappointment professionally rather than becoming visibly upset or demotivated. The goal of your response is to show the interviewers that you can maintain Netflix's core values even in the face of disappointment.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
Netflix has 10 values listed on its careers website. These include:
- Judgment
- Communication
- Curiosity
- Courage
- Passion
- Selflessness
- Innovation
- Inclusion
- Integrity
- Impact
Each of these value points includes 3-5 bullet points of details, so be sure to do your research on the Netflix careers page before your interview.
Written by Rachelle Enns on April 19th, 2022
How to Answer
Each time you shortlist and present a candidate to stakeholders and decision-makers, you risk that they will say 'no' to your candidate. There will be times when you think you've hit the jackpot and found the best candidate possible for the role. You will excitedly present the candidate to your leadership team, and unfortunately, the hiring managers don't feel the magic.
Discuss in detail how you react when disappointments arise. Then, focus the bulk of your response on the action steps you take to pick yourself back up and move forward.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"In my current role as Recruiter for Company XYZ, if a leader disagrees with the quality of my shortlisted candidate, I remove emotion from the equation and come back to them with factual data from my talent marketplace analytics and other forms of benchmarking. There are times that the hiring managers need deeper data regarding the talent acquisition landscape. When leaders can look at the full picture, they are much more likely to take an open-minded approach. This approach often clears up disagreements on candidate quality. Sometimes a disagreement on the quality of a candidate means that I go back to my search and find a couple of new candidates for consideration. Other times, this situation means that we collectively compromise by interviewing the candidate one more time in an attempt to uncover the core reason the leader feels hesitant to make a job offer. I believe that it's in the company's best interest that all stakeholders agree on a candidate before a job offer is made. As a Netflix Recruiter, if I encounter a situation like this, I will communicate boldly by pushing back when necessary; however, I will also move fast to course-correct to ensure that we do not miss out on opportunities to capture an even better candidate."
Written by Rachelle Enns on April 19th, 2022
Teamwork
27. As a Netflix Recruiter, you will be part of a tightly integrated, global Talent Team. You will partner with peers in TA worldwide to contribute to Netflix's international recruiting efforts. Tell us about a time you collaborated with a global team.
The Goal
The interviewer wants to know more about your ability to collaborate with teams outside your inner circle. The goal of your response is to provide evidence that you are ready and capable of operating in a highly integrated, global team environment.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
As a recruitment professional, you may need to collaborate with hiring managers and client groups across the globe. To be successful, you'll need to establish and maintain meaningful relationships with management and key stakeholders across all departments. Before your interview, take some time to learn where the Netflix teams operate around the globe. This knowledge will allow you to provide the most relevant response regarding your experience collaborating with a global team.
Written by Rachelle Enns on April 19th, 2022
How to Answer
Promoting team collaboration is an essential skill to possess as a Netflix Recruiter. You will be recruiting for teams all over North America and beyond, which requires collaboration across many zones. Your response should assure the interviewer that you see the importance of building and maintaining collaborative relationships.
Provide the interviewer with an example of your excellent collaboration skills in action. Share a story of a time when you collaborated internally on a specific hiring initiative. Form your story using the STAR answer method. STAR is an acronym for Situation, Task, Action, Result.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"I have many effective approaches for promoting team collaboration on hiring initiatives. These include openly communicating expectations and timelines and ensuring the team goals are clearly defined. (Situation & Task) My North America team was recently mandated to recruit a Software Engineer for a specifically challenging project in Korea. Company XYZ's global partners disagreed on the direction we planned to take to find competitive talent. The conflict was threatening to hurt our hiring deadline. As the Senior Recruiter, I felt entirely accountable if the project went off the rails. (Action) I jumped into action and called a meeting with my team of recruiters, the HR Manager, and the department managers in Korea to whom this position would report. First, I pulled reports from our company's Applicant Tracking System, analyzed the current search activity data, and highlighted where our teams could dig deeper. I reminded everyone that we were in this search together, and if we disagreed, causing us to leave this critical position vacant, we would all fail together. I asked each recruitment team member how they used the company's existing recruitment tools. Then, I requested that we brainstorm unique sourcing methods we could utilize immediately. I wanted to generate ideas that went further than LinkedIn Recruiter and the company's ATS. (Result) After this meeting, the team felt more encouraged, and they actively began exploring some of the unique search methods we brainstormed. We generated a more collaborative work environment by encouraging these global stakeholders to share their insights with the recruitment team. One week after this meeting, we sourced three talented candidates, and the first round of interviews is underway. If chosen as Netflix's next Recruiter, I will be diligent in establishing and maintaining meaningful relationships with management and key cross-functional stakeholders. I will encourage the sharing of ideas and information because I wholeheartedly believe there is always room for improvement when we look at how global teams collaborate."
Written by Rachelle Enns on April 19th, 2022
Teamwork
28. Netflix Recruiters are adept at partnering with their hiring teams. They help define what 'the best' looks like and execute strategies that bring us the best hires. How do you act as a partner and consultant to your colleagues?
The Goal
The interviewers would like to know how you collaborate and communicate with your internal partners and others across your current company. Describe how you act as a consultative recruitment partner to your team.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
Some of the ways you can act as a partner and consultant in a recruitment role include:
- Ensuring you are well-informed on hiring needs.
- Possessing a solid grasp of industry terms and hiring trends.
- Be an informative connection and resource for recruitment-related topics.
- Maintain high-quality work, further proving your role as a valued team member.
- Continually introduce modern, thoughtful, and impactful recruitment processes.
Written by Rachelle Enns on April 19th, 2022
How to Answer
Netflix recruiters act as consultants and project partners to various client groups, hiring teams, and department leaders. You will help these leaders form talent attraction strategies and set hiring goals around specific recruitment targets. Think of how you act as a consultative partner in your current or most recent position. The details you provide should show the decision-makers that you are ready to be a reliable partner and consultant to others when hired as a Netflix Recruiter.
When responding, highlight your interpersonal experience and emphasize how you communicate across all levels of your organization. Last, be sure to express how you plan to act as a partner and consultant to Netflix when hired as their next Recruiter.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"As a Recruiter, I am mindful of assuming the role of strategic partner and coach as I forge strong relationships with my co-workers and leaders across departments. I currently achieve this by first ensuring a full understanding of each departments' hiring needs and expectations. I spend time listening to each department leader's needs while learning the culture of their existing team. Then, I create a customized search strategy based on that information. Using this approach, I build the trust required to push back if a leaders' candidate expectations fail to align with the competitive market. I also act as a partner by respecting all candidates I have a touchpoint with. This approach ensures that I model professionalism on behalf of every department. I remain educated on the news and concerning topics, such as discrimination, to remain seen as a trusted and knowledgeable consultant. When I join Netflix as a Recruiter, I will quickly become a trusted partner to my new colleagues and leaders. I will continue to educate myself on the hiring market, specifically within this industry, allowing me to make recommendations based on a 360 view of the market and competitive landscape. This approach will help us make well-educated and data-focused decisions that boost Netflix's recruitment practices and influence sound hiring decisions."
Written by Rachelle Enns on April 19th, 2022
Teamwork
29. Netflix is looking for a Recruiter who desires to be hands-on and collaborative with everyone on our talent team, including Recruiting, Employee Services, and HR Business Partners. Discuss a collaborative recruitment approach you would encourage if hired.
The Goal
The interviewer is looking for evidence that you are interested in strategically collaborating with Talent Acquisition and Human Resources team members. The goal of your response is to show the interviewer that you value strategic teamwork.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
From the Netflix jobs page: 'The Talent Team at Netflix is responsible for identifying, attracting, and developing Netflix's team of stunning colleagues. This team includes Recruiting, Employee Services, and our Human Resources Business Partners.'
Strategic thinking and collaboration are vital skills when working as a Recruiter for Netflix. The company operates in a highly competitive industry where missing out on top talent means that the company's competitors are gaining a human resource advantage. Your passion for collaboration and recruitment strategy must shine through in your response.
Written by Rachelle Enns on April 19th, 2022
How to Answer
Provide evidence that you immerse yourself in recruitment and human-resources-related news, trends, and best practices. As a professional engaged in the talent acquisition space, you likely follow publications, journals, and thought leaders who discuss innovative and collaborative recruiting methods. Talk to the interviewer about one unique recruitment technique you have recently learned of, and discuss why you want to explore this approach as a Netflix Recruiter.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"I understand that different companies require different functional structures; however, I appreciate that Netflix's Talent Team encompasses Recruiting, Employee Services, and our Human Resources Business Partners. I have recently heard about a few fascinating recruitment strategies, listening to interviews with recruitment thought leaders such as Hung Lee, the curator of Recruiting Brainfood. One of his recent podcast episodes talked about Talent Acquisition departments and if they should re-integrate with Human Resources departments. I understand that total collaboration between TA and HR is not always a popular view. Still, Hung Lee made some important points about how we position TA and HR functions and why closer strategic collaboration is relevant to our work as recruitment professionals. If I could encourage one collaborative recruitment strategy as a Netflix Recruiter, it would be to explore further how TA and HR can work together seamlessly and optimize productivity. For instance, we can view TA as a talent acquisition marketing function allowing HR more immersion in creating and administrating recruitment best practices."
Written by Rachelle Enns on April 19th, 2022
Teamwork
30. How will you build relationships with your new co-workers and leaders if hired as Netflix's newest Recruiter?
The Goal
The interviewer would like to know how you plan to start relationships with your new co-workers and leaders. Show the interviewer that your approach to building relationships is a match for the workplace environment and communication culture at Netflix.
Written by Rachelle Enns on April 19th, 2022
Pro Tip
Building new relationships with new peers and leaders isn't always an easy task. It can be intimidating to some people to meet new people, especially in a brand new work environment. Some ways to get started include:
- Show a willingness to accept feedback and help
- Offer to join a committee or volunteer assistance in some way
- Avoid an air of entitlement or acting like a know-it-all...be ready to learn
- Avoid any gossip and speculation
- Ask meaningful questions and listen intently
- Be early on your first day (and every day after that!)
Written by Rachelle Enns on April 19th, 2022
How to Answer
Due to differing personalities, co-worker connections can take time to form. Discuss the action steps you take to ensure that you have an active communication line with your co-workers, team, and management right from the start. When you reply, be sure to incorporate language from Netflix's values and culture statements. Be as specific as possible in your response.
Written by Rachelle Enns on April 19th, 2022
Answer Example
"I understand that some relationships come quickly, and others take time to nurture. When starting with a new company, I act as my true self and let my personality, integrity, and reliability shine. As a recruitment professional, I have learned that people like to talk about their lives. If hired as Netflix's newest Recruiter, I will build relationships with my co-workers and leaders by asking them about their life, interests, and accomplishments. I will also uphold Netflix's core values, including Communication, Selflessness, and Inclusion. These values mean that I will listen well and seek to understand before reacting. I will make time to help colleagues, and I will nurture and embrace differing perspectives to make better decisions."
Written by Rachelle Enns on April 19th, 2022