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Home Bargains Mock Interview

Question 12 of 31 for our Home Bargains Mock Interview

Home Bargains was updated by on August 18th, 2018. Learn more here.

Question 12 of 31

How do you handle a situation where your supervisor does not properly communicate information to you?

"Last year, I was working on retail job and then applied for and got a position at another retailer as well. When I showed up for orientation for my new job, there had been miscommunication about how many hours the orientation would last, and it became clear that I would be late to my other job if I didn't speak up. I respectfully addressed the situation with the manager when it was appropriate, apologized if I had had anything to do with the misunderstanding, and told her I was going to need to leave. She was really nice about it, and the next time I came in for a shift, she told me that she had reviewed our email exchange and realized that she had made the scheduling mistake. After that, we had a great relationship with excellent communication."

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How to Answer: How do you handle a situation where your supervisor does not properly communicate information to you?

Advice and answer examples written specifically for a Home Bargains job interview.

  • 12. How do you handle a situation where your supervisor does not properly communicate information to you?

      How to Answer

      There's always a lot going on at Home Bargains -- our stores are large with several departments, which means that the management team is always hard at work keeping track of what's going on in every area of the store. Strong communication skills are key to accomplishing their tasks, but miscommunication still happens from time to time. Talk to the interviewer about how you approach a situation where miscommunication has happened between you and a manager or supervisor. What did you learn from that situation?

      Written by Jordan Henry on August 18th, 2018

      1st Answer Example

      "Last year, I was working on retail job and then applied for and got a position at another retailer as well. When I showed up for orientation for my new job, there had been miscommunication about how many hours the orientation would last, and it became clear that I would be late to my other job if I didn't speak up. I respectfully addressed the situation with the manager when it was appropriate, apologized if I had had anything to do with the misunderstanding, and told her I was going to need to leave. She was really nice about it, and the next time I came in for a shift, she told me that she had reviewed our email exchange and realized that she had made the scheduling mistake. After that, we had a great relationship with excellent communication."

      Written by Jordan Henry on August 18th, 2018

      2nd Answer Example

      "I have had great supervisors in my previous positions; however, if faced with a communication challenge like this, I would ask the supervisor how I could improve communication between us. Rather than placing blame, I believe it's always more effective to ask for growth recommendations."

      Written by Jordan Henry

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "I always look for clarification when being managed or when managing others, often I will repeat myself and ask " does that make sense " for example as we can all be guilty of not being clear at times.

      When a superior communicates information to me I'll always say back " so you want ABC and 123?" simply to clarify and show that I'm on board."

      Marcie's Feedback

      It's great that you clarify what's needed. Can you also provide an example of a time when a manager didn't give you all the information you needed for a task and talk about how you handled this situation? Show that you're resourceful, bright, competent, and willing to ask questions.

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