The health insurance industry is very complex. All of our positions require strong organizational skills and attention to detail. How do you ensure that your work is properly organized, and highly accurate?

How to Answer
1st Answer Example
2nd Answer Example
Community Answers

Talk to the interviewer about the ways that you ensure accuracy and organization in your day to day activities. Perhaps you use a particular app or software. Maybe you are a pen and paper person. Whatever your method, be sure to highlight that you are successful in organizing your day.

"I am a highly detailed person, and I thrive on having a high level of organization in my day. This organization includes my scheduling, paperwork, and more. If I am offered a position with HCSC Insurance Services Company you will never find me to be disorganized! I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. My documentation is strong as well."

"I'm a bit of a nerd. I carry around a notebook and write down important facts if I think there is a chance I will forget them. However, I put time and attention into using the latest technology that others on my team are leveraging so we can be more efficient. If there is a way we can share information, it will help everybody!"

Anonymous Answer

"In order to stay properly organized, I utilize my sources both technical and otherwise. I like to set up daily goals for myself and make a list of all the tasks I need to get done for that day and I look at what is a priority and deadlines and dates. I like using a google/teams calendar in my current position so I can clearly see what my day/week or even month will be like. This really helps me to stay organized and as well as, I know that things develop daily that require work, and staying organized helps to tackle new developments as well."

Amanda's Feedback

Organization and attention to detail can make all the difference in customer interactions. Goals, lists, and calendar applications can help you stay organized so that small details aren't forgotten. You can give this answer more impact by sharing a specific example of an important project or task you were able to accomplish accurately and promptly by using these tools.