HCSC Insurance Services Company Mock Interview
Prepare for 30 HCSC interview questions covering Blue Cross Blue Shield operations, member services, and healthcare regulations.
Question 18 of 30
At HCSC Insurance Services Company, we believe in continuous feedback. Tell me about a time you received constructive feedback. What did you do after hearing this?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The interviewer wants to know if you can take criticism without getting your feelings hurt. In today's workplace, you can't be afraid to give or receive criticism. It is ok to be candid, but show your future employer that you heard the feedback and did something about it.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I received feedback from my manager that because I was pushing for so many new ideas, it seemed like I knew more than everybody else- especially some of the staff who had been here for many years. I took this feedback and decided to include others on my team in shaping some of the new ideas I had before bringing them up in the team meeting. This approach really helped to get their buy-in."
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After receiving constructive feedback, I knew first that was nothing personal. This was only for the purpose of my professional career and what areas I need to improve on. After hearing this - I thanked my supervisor for the feedback and I knew I needed to improve on these areas, I asked my supervisor if there were any tips they can provide. I did this because I want to know moving forward what will be the expectations of me exactly and I think this will help me to improve from the feedback. I made a list of the feedback as well just so I can go back and read it- which helps me understand more of what I need to work on.
Amanda's Feedback
This is an answer you can build on. Consider talking briefly about one or two specific points of feedback you remember receiving. Then, talk about the actions you took to adjust and move forward. Did you improve in those specific areas? How did your supervisor react to the improvements you made?
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