Top 25 Costco Interview Questions
1. If you found a twenty dollar bill in the parking lot, what would you do?
Professional Answer
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List of Costco Interview Questions
- If you found a twenty dollar bill in the parking lot, what would you do?
- Do you shop at Costco?
- Why do you want to work here and why should we hire you?
- Do you prefer working in a team environment or alone?
- Where do you see yourself in the Costco organization in two years?
- Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
- What motivates you to work hard?
- Tell me about a time when you went above and beyond for customer service?
- Have you ever helped someone else achieve their goal or helped to better themselves, if so, how?
- Describe a time when you disliked company rules in your last job?
- Describe to me a perfect retail environment?
- How well do you handle customer complaints?
- What steps do you take to solve a problem?
- Tell me about your experience in working in retail?
- What are some of your weaknesses?
- How would your references describe you?
- What is your strength?
- How do you think you can work in a team environment here at Costco?
- Tell me about a time when you had to work with someone you didn't get along with?
- Name your three best qualities?
- When was the last time you contributed to a team effort and what was your role?
- How do you define good member service?
- Where is your favorite place to shop? Why do you like it?
- What do you know about Costco's working environment?
- Tell me about a time when you had to deal with a difficult or angry customer and how you handled the situation?
- How does Costco fit into your overall career plans?
- Would you enjoy handing out samples? Socializing and promoting products with members?
- What is your best personal trait?
- You have been out of work for a while, what have you been doing?
- How would you deal with an angry customer while you were busy completing tasks?
- Tell me about a time when you had to be a leader. How was the outcome?
- What would you do if a coworker asked you to help you steal?
- If you were hired, how would you improve costco sales?
- Why should we not hire you?
- How do you expect to make a difference at Costco?
- What do you know about working in retail?
- What position at Costco would you most like to work?
Costco Information
Costco is headquartered in Issaquah, WA. The company has been in operation since 1983 and has yearly revenues of 107 Billion with approximately 184,000 employees. Costco is a publicly traded company, trading under the symbol COST. Read about the company culture, corporate mission, and discover any job openings at Costco, by visiting their Career Page. If you need help finding more information about Costco, visit their Website.
Costco User Submitted Interview Answers
Question
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If you found a twenty dollar bill in the parking lot, what would you do?
User Submitted Interview Answers
1.
I guess first I would look around to see if someone close by could have dropped it. If not then go inside the store to the service desk and without telling the amount ask if a customer reported losing money in the parking lot.
2.
Take it to the manager and let them know where I found it.
Question
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2 of 37
Do you shop at Costco?
User Submitted Interview Answers
1.
Haven't had the chance to. None have open until now.
2.
Yes, about 2 to 3 times a month.
Question
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Why do you want to work here and why should we hire you?
User Submitted Interview Answers
1.
I would like to be a part of a great company who values its customers as well as its employees. I believe I would thrive in this environment and I believe I can have a positive effect on Costco. I am self motivated and want to learn as much as I can in order to be promoted with in the company.
2.
I am Looking for a new challenge in my life as i have been employed with the same employer for 5 year as with that job the industry is falling and costco is a place that i can learn and am willing to learn and educate my self as i always to to keep myself striving for more. you should hire me because i am very good with folling proper policies and solving any situations and i think i will be a very good addition to your team.
Question
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4 of 37
Do you prefer working in a team environment or alone?
User Submitted Interview Answers
1.
I have always worked in a team environment. I love working with other people and I get along with other people very well. I would prefer to work with other people because I enjoy getting to know others and helping others.
2.
In a team environment for it gets the job done a lot faster and steadier.
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5 of 37
Where do you see yourself in the Costco organization in two years?
User Submitted Interview Answers
1.
I still see myself at Costco learning as much as possible and developing my skills further.
2.
Having an oprtunaty to be promoted and try some thing high that just an employee.
Question
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6 of 37
Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
User Submitted Interview Answers
1.
I prioritized the more urgent tasks with more immediate deadlines. Those are the ones with the most at stake.
2.
I looked at all tasks assigned and first completed those with definite deadlines and completed those first. Next I completed the tasks that would bring in the most sales while keeping the store looking presentable for shopping and the tasks I couldn't complete I would ask for help from a co-worker or finish on my next shift assuming the task could be left until then.
Question
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What motivates you to work hard?
User Submitted Interview Answers
1.
The satisfaction of a job well done. Not only for my self but also my team members.
2.
I am very self motivated, I take pride in the work I do. I believe when you complete a job properly and safely and to the best of your abilities, it gives you a level of satisfaction only you can feel.
Question
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8 of 37
Tell me about a time when you went above and beyond for customer service?
User Submitted Interview Answers
1.
we did not have a product the customer needed I called to other stores to find product. Assisted pt to car. Assist pt with transfers.
2.
A time I went above and beyond for a customer was when a customer was unsatisfied with a sandwich order she placed. The sandwich was not what she ordered and I basically told her I can remake her sandwich for her and next time she comes in I can give her a sandwich at no cost .
Question
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9 of 37
Have you ever helped someone else achieve their goal or helped to better themselves, if so, how?
User Submitted Interview Answers
1.
Test
2.
I helped someone achieve their desired school grades.
Question
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10 of 37
Describe a time when you disliked company rules in your last job?
User Submitted Interview Answers
1.
I disliked when our owner told us we should let people have extra stuff and Share one all you can eat for four different people. I just couldn't understand why we would chose to loose money.
2.
I disliked the fact that at certain times we would have to carry the phones around in our aprons and answer it when people called. i felt like it slowed down my productivity in everything else.
Question
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11 of 37
Describe to me a perfect retail environment?
User Submitted Interview Answers
1.
A place that is well organized, clean, and arranged in a manner that attracts the customer to every part of the store in a unisom, flowing way. Also a place that has employees that look approachable and ready to help.
2.
people are friendly,know their products and where to locate them
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How well do you handle customer complaints?
User Submitted Interview Answers
1.
I always handle customer complaints well because my job is to make sure that their complaint is taken care of and that the customers leave satisfied.
2.
Very well actually, I make sure to stay calm and I actually listen to what the costumer is complaining about and try to the best of my ability to resolve the compliant.
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What steps do you take to solve a problem?
User Submitted Interview Answers
1.
I try to figure out what the problem is and then visualize what are some ways that can solve the problem.
2.
Listen, write down the issue, check facts, find a solution.
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14 of 37
Tell me about your experience in working in retail?
User Submitted Interview Answers
1.
I love talking to customers and helping them in any way I can. I have had a lot of experience working in retail from working at Kmart when I was a teenager in a few different position like checkout operator, front end controller and also in a the plasticware department. Most recently at Bunnings as a register operator in a warehouse inviroment. Duties including serving customers, keeping a clean and safe area, collecting trolleys and helping out on the service desk answering phones and processing returns.
2.
I dont have that much experience in retail but I know that you have to know where products are and be able to describe and compare different products to the customer based on their needs and to be able to suggest products that are useful based on that customer.
Question
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What are some of your weaknesses?
User Submitted Interview Answers
1.
I am a perfectionist when working which can make me slow at times. But the end result will be that the job is done right and I can move onto the next job.
2.
Some of my weaknesses is be interviewed and working at the first time because i get nervous and afraid working at the first time because they might get at me for being slow...but i over come my weaknesses when i get along with it.
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How would your references describe you?
User Submitted Interview Answers
1.
Very serious about work, very hardworking. Always working, helpful at times, positive, upbeat.
2.
My references will describe me as very reliable, punctual , friendly and always helping out other team mates.
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What is your strength?
User Submitted Interview Answers
1.
Setting continuous goals to keep improving myself as a person.
2.
Ability to maintain a cool head in tense situations.
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How do you think you can work in a team environment here at Costco?
User Submitted Interview Answers
1.
Great, I like working with other team members.
2.
Get to know everyone. Find out what needs to be done and there expectations. Build a connection with coworkers and suprevisors.
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19 of 37
Tell me about a time when you had to work with someone you didn't get along with?
User Submitted Interview Answers
1.
I, respectful of everyone and treat them how I like to be treated I am there to do my job to the berst of my ability regardless of personal feelings and unless they were bullying or harrassing me then I wouldn, t have a problem.
2.
Whenever I work with someone i dont get along with i always keep it professional.
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Name your three best qualities?
User Submitted Interview Answers
1.
Hard work, positive attitude and good time management skills.
2.
Honest compassionate ambitious...
Question
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21 of 37
When was the last time you contributed to a team effort and what was your role?
User Submitted Interview Answers
1.
This morning. I helped set up some displays and ended up finishing the job myself in record time.
2.
At my current job, we are responsible to get food prepared and delivered in a timely manner for catering. Working as a team is very important during our scheduled caters because we need to satisfy our customers.
Question
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How do you define good member service?
User Submitted Interview Answers
1.
Bring members best possilble prices on quality brand name merchandise.
2.
Always have a smile and great attitude. To be on call to the costumers and being helpfully to all members.
Question
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23 of 37
Where is your favorite place to shop? Why do you like it?
User Submitted Interview Answers
1.
Costco, excellent quality product, good prices, friendly staff, good return policy.
2.
Costco, always have the latest and greatest product at a good price.
Question
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What do you know about Costco's working environment?
User Submitted Interview Answers
1.
It can be hectic as there are a lot of people that do come to Costco but I do know that they take care of their customers first.
2.
That it is fast paced, your working all the time and at the same time youll be able to help customers with different type of products.
Question
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25 of 37
Tell me about a time when you had to deal with a difficult or angry customer and how you handled the situation?
User Submitted Interview Answers
1.
Asked them what the problem was and if I can help the resolve it. If I could not I would direct them to my store manager.
2.
I smiled and remained calm and listen to the complaint . I fixed the mistake and the customer let happy.
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26 of 37
How does Costco fit into your overall career plans?
User Submitted Interview Answers
1.
I want to be a physical therapist, I will be working with a lot of diverse people. What better way to prepare for a career like that then working for one of the biggest and best retail companies in the Us? Being submerged in diversity and what not.
2.
I consider it into my growth strategy and look forward to grow towards the higher managerial roles.
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27 of 37
Would you enjoy handing out samples? Socializing and promoting products with members?
User Submitted Interview Answers
1.
Yes, that would be something new for me to experience.
2.
If I was able to stay with the job that I was hired for in the pharmacy, and pass out samples of products related to that department. I wouldn't be happy handing out food samples elsewhere in the store.
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What is your best personal trait?
User Submitted Interview Answers
1.
I get along with others no matter what the situation is, very cutious, people person.
2.
Good people skills, dedicated worker, committed to getting my tasks done.
Question
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You have been out of work for a while, what have you been doing?
User Submitted Interview Answers
1.
Ive been taking care of my son looking for a job.
2.
School and babysitting.
Question
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30 of 37
How would you deal with an angry customer while you were busy completing tasks?
User Submitted Interview Answers
1.
Stop dedicate my time with the customer listen patiently and assist them anyway i can.
2.
I would try to remain as pleasant as possible while completing the task at hand. There's no need to be rude.
Question
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31 of 37
Tell me about a time when you had to be a leader. How was the outcome?
User Submitted Interview Answers
1.
In one of my online classes we had to do a team project. Luckily we were mainly from the same campus and I stepped up, set a time and place to meet in person, and lead the group in deciding what we would base the project on. We decided who would do what. Because I took the time to get our group together face to face, we ended up with an A on the project.
2.
Owning a business I had many chances to be a leader. Had a partnership that didn't work out had to make hard choices outcome was great I became sole owner.
Question
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What would you do if a coworker asked you to help you steal?
User Submitted Interview Answers
1.
I'd say no , obioulsly . then head on to the manager and tell them the situation .
2.
Definately report them to my supervisor or manager.
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If you were hired, how would you improve costco sales?
User Submitted Interview Answers
1.
By having good customer service so the members will come back.
2.
I would ask the customer if they are finding what they need and if not I would help them to the best of my ability.
Question
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34 of 37
Why should we not hire you?
User Submitted Interview Answers
1.
There are no reasons not to hire me... I'm a hard dedicated worker...reliable and ambitious... always go above and beyond the call of dutie
2.
No reason.
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How do you expect to make a difference at Costco?
User Submitted Interview Answers
1.
By being who I am, which is out going and friendly.
2.
I expect to work hard with the team to improve the experience.
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What do you know about working in retail?
User Submitted Interview Answers
1.
How do you deal with an unproductive teammate?
2.
It is important to help the customer and let them know your available if they have any questions or need help... but not to over crowd them either... Smile and be friendly...
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What position at Costco would you most like to work?
User Submitted Interview Answers
1.
While I haven't given it too much thought, I did enjoy produce at jewel and that might be something I'm interested in doing again.
2.
There is no preference as I am always eager to try different things and I like how costco changes things up.
Careers at Costco
Pros for working at Costco
1. the pros for working at costco are after 90 days u get full benefits, its a fortune 500 company and they spend virtually nothing on advertisement. May 28th, 2012
2. It is a big company and carries a name that everyone recognizes. There is always opportunites to advance in your career and includes great benefits. July 26th, 2012
3. good pay, benefits, working at a respected national chain, and understanding more about how a business is run seeing as how i might want to run a business in the future of my own September 7th, 2012
4. Great company, pay, personnel, benefits September 7th, 2012
5. Working at costco is a big company that is great for a career.. October 31st, 2012
6. Friendly environment, good quality product, excellent customer service. October 31st, 2012
7. costcos is a large industy that has space to grow and move up in the company. You can meet lots of peers that you can relate with and they offer great benefits. March 1st, 2012