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Costco Interview Questions
1. If you found a twenty dollar bill in the parking lot, what would you do?
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Costco is headquartered in Issaquah, WA. The company has been in operation since 1983 and has yearly revenues of 107 Billion with approximately 184,000 employees. Costco is a publicly traded company, trading under the symbol COST. Read about the company culture, corporate mission, and discover any job openings at Costco, by visiting their Career Page. If you need help finding more information about Costco, visit their Website.
Costco Interview Questions
2 of 25
Do you shop at Costco?
 
User Submitted Interview Answers
1.
Haven't had the chance to. None have open until now.
 
2.
Yes, about 2 to 3 times a month.
 
Question
3 of 25
Why do you want to work here and why should we hire you?
 
User Submitted Interview Answers
1.
I would like to be a part of a great company who values its customers as well as its employees. I believe I would thrive in this environment and I believe I can have a positive effect on Costco. I am self motivated and want to learn as much as I can in order to be promoted with in the company.
 
2.
I am Looking for a new challenge in my life as i have been employed with the same employer for 5 year as with that job the industry is falling and costco is a place that i can learn and am willing to learn and educate my self as i always to to keep myself striving for more. you should hire me because i am very good with folling proper policies and solving any situations and i think i will be a very good addition to your team.
 
Question
4 of 25
Where do you see yourself in the Costco organization in two years?
 
User Submitted Interview Answers
1.
I still see myself at Costco learning as much as possible and developing my skills further.
 
2.
Having an oprtunaty to be promoted and try some thing high that just an employee.
 
Question
5 of 25
Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
 
User Submitted Interview Answers
1.
I prioritized the more urgent tasks with more immediate deadlines. Those are the ones with the most at stake.
 
2.
I looked at all tasks assigned and first completed those with definite deadlines and completed those first. Next I completed the tasks that would bring in the most sales while keeping the store looking presentable for shopping and the tasks I couldn't complete I would ask for help from a co-worker or finish on my next shift assuming the task could be left until then.
 
Question
6 of 25
What motivates you to work hard?
 
User Submitted Interview Answers
1.
The satisfaction of a job well done. Not only for my self but also my team members.
 
2.
I am very self motivated, I take pride in the work I do. I believe when you complete a job properly and safely and to the best of your abilities, it gives you a level of satisfaction only you can feel.
 
Question
7 of 25
Tell me about a time when you went above and beyond for customer service?
 
User Submitted Interview Answers
1.
When a customer had a complaint about the way the service was done technically, I listened and then implemented a positive solution.
 
2.
A time I went above and beyond for a customer was when a customer was unsatisfied with a sandwich order she placed. The sandwich was not what she ordered and I basically told her I can remake her sandwich for her and next time she comes in I can give her a sandwich at no cost .
 
Question
8 of 25
Do you prefer working in a team environment or alone?
 
User Submitted Interview Answers
1.
I have always worked in a team environment. I love working with other people and I get along with other people very well. I would prefer to work with other people because I enjoy getting to know others and helping others.
 
2.
In a team environment for it gets the job done a lot faster and steadier.
 
Question
9 of 25
Describe a time when you disliked company rules in your last job?
 
User Submitted Interview Answers
1.
I disliked when our owner told us we should let people have extra stuff and Share one all you can eat for four different people. I just couldn't understand why we would chose to loose money.
 
2.
I disliked the fact that at certain times we would have to carry the phones around in our aprons and answer it when people called. i felt like it slowed down my productivity in everything else.
 
Question
10 of 25
Describe to me a perfect retail environment?
 
User Submitted Interview Answers
1.
A place that is well organized, clean, and arranged in a manner that attracts the customer to every part of the store in a unisom, flowing way. Also a place that has employees that look approachable and ready to help.
 
2.
people are friendly,know their products and where to locate them
 
Question
11 of 25
How well do you handle customer complaints?
 
User Submitted Interview Answers
1.
I always handle customer complaints well because my job is to make sure that their complaint is taken care of and that the customers leave satisfied.
 
2.
Very well actually, I make sure to stay calm and I actually listen to what the costumer is complaining about and try to the best of my ability to resolve the compliant.
 
Question
12 of 25
What steps do you take to solve a problem?
 
User Submitted Interview Answers
1.
I try to figure out what the problem is and then visualize what are some ways that can solve the problem.
 
2.
Listen, write down the issue, check facts, find a solution.
 
Question
13 of 25
Tell me about your experience in working in retail?
 
User Submitted Interview Answers
1.
I love talking to customers and helping them in any way I can. I have had a lot of experience working in retail from working at Kmart when I was a teenager in a few different position like checkout operator, front end controller and also in a the plasticware department. Most recently at Bunnings as a register operator in a warehouse inviroment. Duties including serving customers, keeping a clean and safe area, collecting trolleys and helping out on the service desk answering phones and processing returns.
 
2.
Take it to the manager and let them know where I found it.
 
Question
14 of 25
What are some of your weaknesses?
 
User Submitted Interview Answers
1.
I am a perfectionist when working which can make me slow at times. But the end result will be that the job is done right and I can move onto the next job.
 
2.
Some of my weaknesses is be interviewed and working at the first time because i get nervous and afraid working at the first time because they might get at me for being slow...but i over come my weaknesses when i get along with it.
 
Question
15 of 25
When was the last time you contributed to a team effort and what was your role?
 
User Submitted Interview Answers
1.
This morning. I helped set up some displays and ended up finishing the job myself in record time.
 
2.
At my current job, we are responsible to get food prepared and delivered in a timely manner for catering. Working as a team is very important during our scheduled caters because we need to satisfy our customers.
 
Question
16 of 25
How would your references describe you?
 
User Submitted Interview Answers
1.
Very serious about work, very hardworking. Always working, helpful at times, positive, upbeat.
 
2.
My references will describe me as very reliable, punctual , friendly and always helping out other team mates.
 
Question
17 of 25
What is your strength?
 
User Submitted Interview Answers
1.
Setting continuous goals to keep improving myself as a person.
 
2.
Ability to maintain a cool head in tense situations.
 
Question
18 of 25
How do you think you can work in a team environment here at Costco?
 
User Submitted Interview Answers
1.
Great, I like working with other team members.
 
2.
Get to know everyone. Find out what needs to be done and there expectations. Build a connection with coworkers and suprevisors.
 
Question
19 of 25
Name your three best qualities?
 
User Submitted Interview Answers
1.
Hard work, positive attitude and good time management skills.
 
2.
Honest compassionate ambitious...
 
Question
20 of 25
Tell me about a time when you had to work with someone you didn't get along with?
 
User Submitted Interview Answers
1.
I, respectful of everyone and treat them how I like to be treated I am there to do my job to the berst of my ability regardless of personal feelings and unless they were bullying or harrassing me then I wouldn, t have a problem.
 
2.
Whenever I work with someone i dont get along with i always keep it professional.
 
Question
21 of 25
How do you define good member service?
 
User Submitted Interview Answers
1.
Bring members best possilble prices on quality brand name merchandise.
 
2.
Always have a smile and great attitude. To be on call to the costumers and being helpfully to all members.
 
Question
22 of 25
Where is your favorite place to shop? Why do you like it?
 
User Submitted Interview Answers
1.
Costco, excellent quality product, good prices, friendly staff, good return policy.
 
2.
Costco, always have the latest and greatest product at a good price.
 
Question
23 of 25
What do you know about Costco's working environment?
 
User Submitted Interview Answers
1.
It can be hectic as there are a lot of people that do come to Costco but I do know that they take care of their customers first.
 
2.
That it is fast paced, your working all the time and at the same time youll be able to help customers with different type of products.
 
Question
24 of 25
Tell me about a time when you had to deal with a difficult or angry customer and how you handled the situation?
 
User Submitted Interview Answers
1.
When I worked as a chef. Even though the customer was wrong, I still put in my smiling face and told the customer we are sorry, and fix the problem.
 
2.
I smiled and remained calm and listen to the complaint . I fixed the mistake and the customer let happy.
 
Question
25 of 25
How does Costco fit into your overall career plans?
 
User Submitted Interview Answers
1.
I want to be a physical therapist, I will be working with a lot of diverse people. What better way to prepare for a career like that then working for one of the biggest and best retail companies in the Us? Being submerged in diversity and what not.
 
2.
I consider it into my growth strategy and look forward to grow towards the higher managerial roles.
 
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Ryan Brown
Founder of Mockquestions.com


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Why work at Costco?
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